Bug Reports

I lost a complete work... it was never saved

in editor unable to add text

Adobe Express is painfully slow since the major update a month or so ago. It's to the point where I'd almost rather not use it. Please fix

al realizar la descarga en de mis archivos en formato pdf, el documento cambia las fonts por un color que no corresponde, no sucede así con png o jpg, pero en este minuto necesito descargar en pdf

i cna't join the community .unabel join option show plz resolve the issue

when i sign-in its just a blank screen and nothing works.

I used the scheduler to post an image I made to LinkedIn. The image that was posted was missing a key element - our logo - it showed up as a big grey box. Has anyone else had this happen? Wondering if I can trust the scheduler feature.

All of my files are gone in express. 3 years of work was deleted and I only have access to stuff done last week. I want a full refund for every year of my subscription this is absolutely insane. Someone please reach out and help with this.

Have tried repeatedly to download a video that I created in Express. Have made a new video from a template, added a pic, and not been able to download it either. Cannot download ANY videos but really need the initial one that I created since it is for the viewing of our Adobe Campus team and for promotion purposes on our Creative Campus.

The new version of express is so slow and sluggish. Really a pain to work with. Please go back to the old version asap. This is ridiculous

I cannot find all the projects I have completed in the past. I wanted to adjust an older image, but I cannot find it

Layers disappearing after resize. Layer formatting f'd up the next day when i open the project - What the hell?? Losing work is not acceptabel.

not able to access my projects or create new one, keeps loading

I have had the same problem before. Previously, I worked how to solve the problem, but haven't been able to do so since that time.

Its not working to upload images; instead, all that comes up is a grey square.

Hello! Trying to download the document I've created, or even just a single page. Internet access is just fine. I'm just getting the error "We're working on your file. You'll be able to download/share soon" It's been over 10 minutes. Thank you!

Since I started paying for this service it is completely useless - spending hours trying to fix a 5 minute problem. Slow and mainly unresponsive. Seriously rubbish.

after editing there is not any audio on any of my clips and it keeps saying working on the download. its been 2 days at this rate I cannot get my projects off the ground. It's very discouraging. Why do I have a subscription as this app cannot keep up .I have now two videos sitting in the we are working on your video. that was two weeks ago with that project. How is this helpful if I am doing basic editing and after finally finishing the project I have to try to redo it again.

I have waited an hour to download a 30 second video

I have tried multiple times to get the text to image to read 3 am on the clock, but it never does, instead providing random times, often midnight. This does me no good since I HAVE TO have 3 am on the face of the clock.

I duplicate my newsletters weekly to not have to recreate constant content. However, the meta data is not updating to reflect the new cover photos. The four newsletters I've created all have different covers, and Adobe Express is holding on to the first newsletter I created since the platform upgrade. This makes it so I can't share the link directly on social media because the wrong cover photo pulls. Please fix this ASAP.

Ayer pasé todo el día haciendo una presentación de mi Agencia de Mkt y Publicidad. Hoy que entro a retomar, nada de lo que hice, NADA, quedó grabado. Muchos errores en esta nueva versión de Adobe Express... Alguien sabe si por si acaso se guardan estos trabajos cuando se pierden de esta forma?

Hello, several projects did not transfer successfully to the new platform. The are showing up, but I can only see the title and can not open the file. I've attached an image of what the thumbnail looks like. Is there anything we can do to save them?

I cannot replace an image with another image, I cannot adjust the scale of an image that is set to the background, and I cannot find my logos.

In "Your Stuff," files do not appear and I receive the message "something went wrong." In searching for particular files from the home screen, I receive the same message, and no files load.