Bug Reports

If I click on anything in the side bar creating my video, it shows only animation selection or image edit. So I'm unable to view text or shapes or any other elements. 

Bonjour , dès que j'essaye de dupliquer mes pages ou de modifier leurs contenus , Bonjour , dès que j'essaye de dupliquer mes pages ou de modifier leurs contenus , la fenêtre un problème est survenu apparait , c'est tres ennuyeux  

Hello there, Im trying to create a design in adobe express for a post and i want yo add text that uses accented letters, but wen i select the font i want to use (witch as the letters with the accents in question) the letters revert to the standard font. Am i doing something wrong or missing something ?

Every SVG I've attempted to upload to our brand is displayed as a text file both in the brand area and when I try to use them in the app. The app is TERRIBLE at displaying PNGs at different resolutions so we need SVGs to work.

Adobe Express wont load for me. The solution in the other thread hasn't worked for me.I have tried all the solutions in the other thread and nothing has worked form-Diabled all ad blockers- Cleared cached-Disable any outbound rules affecting Adobe (The only rule I could find was called Adobe Notification Client, and dont think this would affect anything anyways)- I have reastarted my network connection multiple times.-Not using any VPNs- Problem persisting in the Web app-I am US based This problem has been going on for some time, at this rate I may just switch to Canva if I can't find a solution to fix this tool I am paying for. Seems like many users are facing this issue, how has adobe not addressed this? People complaining about this going back months.   

I've been told by my designer that the latest version of the app is 26.3.0 though there is nothing other than 26.2.0 on google play. I can not sync any files/brands etc from my web account to mobile app.It's extremely frstrating. Help!

I made a poster template in Adobe Express browser. Now when I share it with my team, it doesn't load on their end, even on desktop or phone app. It's just stuck in the loading screen. Initially, they can view the design on browser but when they click the "Remix this template" button, it doesn't load anymore. Please help.

I have spent the last two days creating a project on Express. Literally about to finish it and it came up with a weird error code and now has reverted my project back to 3 days ago despite me working on it at numeourous times. Please can anyone advise if I can get this work back? 

Hello,I've been using the app for quite some time now and am planning to subscribe for a yearly plan. I love the app, but I am suddenly experiencing issues with editing files. Whenever I try to edit the text, the file keeps closing and returning to the previous page. I need to edit the file for submission to printing. Can someone please help me with this issue? Thank you!

I copied and pasted an animated page to another document to turn it into a 'static' PNG'. Despite removing ALL animations the page remains as an animation. One can save it out as a PNG but it's default state is an animation. This isn't right.

Come on folks... this keeps happening. I use your tool on Premium and I assume the assets you provide are cleared. THEN you don't eve tell me which one is an issue?!?!       Subject edited for clarity. Was "serious issue".    

 PLEASE HELP!!! I haven't found anyone else talking about this but while I was editing this video, the 'audio conflict' error popped up and wouldn't go away after I hit okay so I had to refresh my browser and now all of my video clips look like this. Is there any way to restore it without starting over? 

There is a fault in downloading as PDFs. When I download as a PDF, the formatting of the downloaded file is much different than the formatting made and shown in the file setup. (i.e. text spacing, font formatting such as underlining, font size, bold v. regular, etc.)

In email of trial ending, it says charge will be $10.92/yr instead of $10.92/mo in the bottom of email.Thanks

Why am I not able to select images from my Lightroom CC. That was possible in the "old" Spark-Pages but it is not possible in the New Express. Downloading my cloud based images from Lightroom to then upload them again to Express seems a little 2005...

I've downloaded a number of my designs to PDF for print and the files do not appear the same as my Adobe Express design.I've closed out the designs, reopened,  redownloaded and still run into the problem. You can see in the example that the text boxes overlap and the text on each line is different. (Look at the difference in the bullet point beginning "Paid training..." for example)" 

I have made a draft poster about one month ago. This morning I logged in to Adobe Express again to make simple amendments (only the color and location of some text or icons) to my draft. Upon completion, I attempted to download the finished product in png format as usual. But an error message "Download failed"  saying that some assets can no longer be used and asked me to delete assets marked with the failed icon (a red circle icon with a red exclamation mark in a white triangle in it) and re-upload them or try a different asset. And the problem is, I did  not see any "failed icon" on the page and the "layer" part.Please advise what I could do....the image is really really important for my work. Thank you in advance for any kind assistance that you would offer.

it has to be at least six months now that I'm not been able to use the app. I will open it. I'll start a project five or 10 minutes and it'll crash. Don't reopen it. It will keep crashing over and over again. Till I forget about it and then weeks later, I try it again. The same thing happens. It is now unusable. This was my favorite application now I can't use it

Hello, I am unable to log into Adobe Express using my school account after graduation, and my portfolio link is no longer accessible. My school previously purchased Adobe memberships for every student, but now I have lost access to both my account and files. What should I do?

Latest iOs. Last week, the problem was that I couldn't download my finished document. Had to go to my phone to do that instead. Today, I'm trying to create a new document but the area to the left of the document is shaded over and I can't add anything to the page. Adobe Express could be a huge threat to Canva but it's way too buggy and every day I have a new issue with it. And, I'd much prefer to be talking to someone in customer service than having to post to a community when I have one of the regular issues that occur.

Is anyone else getting this arror message??  I was not before.  I can't fix it.."2 of your assets failed to upload. Please delete any assets marked with the failed icon  and re-upload them or try a different asset. (Failed audio assets will have a gray bar.)"Any assistance would be greatly appreciated.  It is too much!

Hola comunidad; he intentado entrar a la plataforma de Adobe Express desde el Link del Creative Cloud pero no he logrado conseguirlo, me da un mensaje de error en el navegador, cual podra ser problema? 

Hi there,  I appear to be having similar issues to other users, but have not seen a fix yet.  When using the Adobe Express Windows desktop application, not via a third-party browser,  and from the home screen, the tabs, "Home," "Your stuff" and, "Brands," when clicked-on do not show anything. They just present a white screen, with no indication anything is loading. The, "Templates," "Schedule," "Learn," and "Add-ons," all work as intended.  So far, I have tried logging out and back in multiple times (this too has issues when using different browsers), uninstalling (twice) and reinstalling, clearing cookies from the app and using with a VPN on and off. None of these attempts have created any different result.   When I use this application from my iPhone, it works flawlessly.  Thank you for any help you can provide. 

It's frustrating to spend time using the incredible features of Adobe Express to then run into countless errors when trying to download and deliver. The bugs destroy the experience and make other options/apps/vendors more desirable. 

   For some days now I'm not able to access my files ( shows "something went wrong") and also begin new projects