Bug Reports

Hi, Im getting this error when i want to copy past text UUID: 37724e7c-ecba-4466-8626-ffe07af83994 Any advice what to do?Thanks

I've been having consistent issues with my Brand Colors not loading in Express. They are available in Adobe Creative Cloud (mac desktop app). Additionally, there are some general inconsistencies with Express webapp vs. CC app. In CC I can upload assets and organize them into folders. When I go into Express, they are auto-sorted into Overview, Logos, Colors, Fonts, Templates, Assets or Other. Even if this is an intended limitations with Express (for some reason?) I'm guessing its only going to bug out the system/files overtime if Creative Cloud is permitting us to create new folders and move the assets into them. But in this particular case, these missing colors are in the default "Colors" group.

Why is it that every time I open an Adobe Product it keeps suggesting me features I dismissed before? Once I dismiss a pop-up or a feature announcement, I don't want to keep seeing it. Get rid of your pernicious advertising. Also, if I don't have social media attached to Adobe because of the way the social media sites rule that Adobe cannot publish to general audience accounts, I don't want to continue to see you suggesting that I schedule a damn post.  What is wrong with Adobe that they cannot honor settings and dismissals and have them stick? What is the point of cookies and settings when the company routinely ignores them when it suits them? This makes no sense for a professional product line.  This is the type of marketing and advertising that causes people to seriously dislike your products. I have never once in my life been force-fed products over and over, even though I dismissed them by a company, thinking it would change after 500 attempts. Get the point; s

Hello, I am having an issue with Adobe Express. Recently for some reason I can’t download a project. I was trying to edit pdf file (adding and removing pages and resizing pages). When I complete the editing, I’ve tried to download it to my computer and I got an error message saying that the download failed. Does someone know how to solve this problem?Hello, I am having an issue with Adobe Express. Recently for some reason I can’t download a project. I was trying to edit pdf file (adding and removing pages and resizing pages). When I complete the editing, I’ve tried to download it to my computer and I got an error message saying that the download failed. Does someone know how to solve this problem?

When I try to download any of the files I've created I get an error that I am having a network connection issue. Everything else about my network connection on the adobe site and other sites works with no problem.  I have tried multiple internet connections with no change in the issue.  

Hi.I’m posting this because I believe I’ve found a bug in the QR Code Generator. After using it multiple times, I noticed that the generator automatically applies URL encoding to the values of parameters in a URL. This seems to be a general approach, likely intended to ensure that characters not allowed in URLs are properly encoded. However, there are cases where the parameter values are already URL-encoded before being passed into the QR Code Generator. This can happen when trying to pass a URL parameter to another destination. For example:https://qrtest.test/endpoint?params=p1%3Dabc%26p2%3Ddef When processed by the QR Code Generator, the parameter values are URL-encoded again, leading to the following URL in the generated QR code:https://qrtest.test/endpoint?params=p1%253Dabc%2526p2%253Ddef While I understand the reasoning behind encoding parameter values by default, this behavior causes issues when the input already contains URL-encoded values. Since this is like

is anybody else facing this issue where you open the express and pick a webpage to create, complete everything and realise its not saving progress real time. I tried opening seperate windows & redoing this twice but its hard labour to redo the whole process.

 Hallo, einige Bilder werden nicht angezeigt. Ich habe LTE aktiviert, App und iphone neu gestartet., App de- und wieder neu installiert. Bitte das Problem beheben.

We pay for Adobe Creative Suite, and I love using Adobe Express. However, my .pngs and .jpgs download with low MB quality. The best quality I can get is downloading my files as .pdfs, and then converting them to .pngs or .jpgs from Adobe Acrobat. The quality is still subpar this way, but a little better with a slightly higher MB. Can there be an option added to Adobe Express to increase the download quality/resolution?

My video does not dowload and I am hoping someone can help me fix this. I have created a video of my photos only, no music - it is about 23 minutes long. I have previously not had any trouble downloading similar videos. I have tried a different browser, and have cleared my cache. I am using newest Adobe version (I think). Why isn't this particular video downloading? My previous videos were shorter so is the length of the video the problem? Any help would be most appreciated!

Nach Erstellen eines Reels für Instagram (10 Sek.) war ich über die intuitive Handhabung sehr erfreut. Doch nachdem ich das "Projekt" erneut geöffnet habe lädt es nicht mehr. Ich se zwar den Anfang und eine halbe Sekunde oder so spielt er ab, aber beim buffern oder laden hängt sich Adobe Express immer auf. 

I tried to translate a pdf document to Bengali which was in English. It was looking good before downloading. But after downloading, it came to my notice that the characters aren't properly written and they got mixed up. 

I was excited to learn about Adobe Express as a marketing and design professional who uses both Canva and Adobe products. However, I am deeply disappointed with the way Adobe Express works. Working on video projects is almost impossible because the platform is so slow and requires a lot of patience to reach the final product. I hate to say this, but Adobe Express misses the mark in terms of "Express" design. If Canva had allowed me to upload larger files, I would've used Canva instead.  Even on a project as simple as an Instagram post, dragging and dropping elements has a considerable lag time. I was encouraged to use Adobe Express because Adobe is "the industry standard" (language that keeps being spit out at me). While I have no qualms with Adobe itself, Adobe Express is just a slower version of Canva with minimal graphics to choose from. Don't waste your time...Just use both Canva and Adobe products.  The translation integration is also pretty terrible. I uploade

Adobe express slides are disappearing after I post them on social media. Last time I posted, a slide I didn't even post disappeared as well and I can't find them anywhere. Can someone please help solve this?

Diese Woche habe ich ständig das Problem, dass die Bilder nicht richtig geladen werden, sei es aus den Adobe Bildern also auch vom Computer hochgeladene Bilder. Ich bekomme immer ein graues Bild mit dem roten Warndreieck oben links in der Ecke. Es scheint alles allgemein sehr träge zu laufen.

Hallo ich habe ein problem ich habe ein video geschnitten und kann das jetzt nicht  Downloaden da immer kommt das die dateien noch in bearbeitung sind wie kann ich die datein trotzdem runterladen ??? 

 I don't want to link my Drive or DropBox to my Adobe account to download something I should be able to. Seems like I'm not the only one with this issue. Anyone have any answers?

Hi, haven't had this problem before:today, I organized my files into several folders and now all my files seem to be locked.I can't edit any of them. Is it a known issue? Is there a workaround?

Hello, I keep getting we were not able to license all stock content when attempting to download. I tried upgrading my account to the next level and keeps throwing the same error on majority of the assets. What's expected here?

I only had a link to sign into one drive and now a couple of more showed up. What can be done? I have a CC subscription. Thank You

I do some ad videos for social media. The idea is to duplicate a szene and change the products and texts. When I replace an image, its simply not shown and not clickable. Just with the layers, I can access it again.  In the preview in the left bar, the correct new image is shown. Here is the link: test-ad-video  I tried to find a workaround like: different file formats (png, jpgs, png in ai, psd)different browsers, cache clear, logouteven in a rendered, downloaded mp4, the replaced pictures are not shown. I really have no idea anymore.

I'm testing the uploading of Photoshop files with multiple artboards being into Express...on the documentation page it states that Ps artboards are converted to separate pages within the document, but on the files that I've tested so far it just seems to group all of the artboards into a single canvas. Am I missing something, or is this feature just not working as it should?

This isn't really a "bug", but I noticed that Mardi Gras is on the schedule calendar for 02/13/25, which is a Thursday (tomorrow). Mardi Gras isn't until March 4th this year. I'd love to use the scheduling feature more, and the calendar has cool ideas/suggested posts. However, we have to make sure it's accurate!  

I have a presentation prepared in Adobe Express with number of pictures. When I am trying to export a pdf file, some of the pictures have very low quality even if they look OK in the browser. Few weeks ago, the export was good. I have noticed this behaviour just yesterday.When I export the pdf again and again always different pictures are corrupted. Thus, it is not a problem of certain pictures. It seems to be a problem with the export.  Generally, I am quite unhappy with using Adobe Express. The idea is nice, but the number of technical issues make me upset. I will present in few hours and I am still not sure, whether I will be able to download my work in a reasonable quality. 

My done express content scheduler doesn't work. Why make a feature or service if it doesn't work and you don't know how to fix it..? This is embarrassing. Adobe needs to do better! All the support staff doesn't even know how to fix it and others have been reporting the same bug and nothing is being done smh