Bug Reports

I've used the older version of Adobe Express and embedded many webpages into our company intranet. When I try to embed the new version, I get an image with a 404 error. When I looked at the new code compared to the old, I noticed it's exactly the same, except for an added "new.". To figure out the problem, I tried to open this javascript file: "https://new.express.adobe.com/page-embed.js" and got a 404 error. When I remove the "new." it's the old embed version of javascript. The same thing is happening with the img src link, which is why nothing is working. Is there a quick fix to updating this embed code working?

I have recently placed raster images and have even exported the designs to upload to YouTube. And now when re-opening the project, a part of those images are low resolution. This is a catastrophe. Should I ever want to revamp or re-use those images, I'll have to dig for them and upload them again.  

Hola  falta la opcion en descargarcomo archivo SVGComo Archivo giftComo webpEso seria gran ayuda!!!! 

I had two saved brands in my library and one of them disappeared? Logos, images, etc all gone. Only remains is a few colors from the palette and fonts. What happened?

Tengo contratado el suite de Creative Cloud. Las aplicaciones de escritorio si me funcionan, como Photoshop e Ilustrador. Sin embargo, cuando intento abrir la aplicación Web de Adobe Express, el sitio no arranca y me arroja el problema "ERR_CONNECTION_RESET". Adjunto captura de pantalla del aviso completo.  Intente abrir otras aplicación Web de Creative Cloud, y puedo ejecutar en mi navegador TODAS excepto Adobe Express y Adobe Live. Entonces me lleva a sospechar que el problema es particular a la aplicación de Adobe Express, y no algo con mi cuenta, suscripción, conexión de red, etc.  Mi sospecha, consultando con el internet, es que el firewall esta considerándolo un sitio peligroso, y no debería. Mi organización es la que contrató mi suite, entonces notifiqué al Depto. de SIstemas y me indicaron que "Al menos tienes grupo de acceso a internet que permite Online Storage y se identifica el uso de la aplicación Adobe Creative cloud como permitida." Entonces tampoco supieron da

When opening a template from a library, the template only starts a new file when the library is being grouped by "Type". When grouped by "Custom group", the same template does not start a file when you click on it.(Desktop, Mac OS Sonoma 14.6)

Trying to download a video and it just gets stuck on 20% and eventually fails... Tried different browsers, apps etc 

Whenever I duplicate or copy a post, it doesn't seem to be loading correctly and I am getting many error messages. Please see screenshots. 

When will the ability to organise AE shared templates into folders from the USERS end become available?. I am working on a global brand and all the assets I need to create is building up and becoming really messy and disorganised for everyone that wants to use them including myself. 

NO PUEDO EDITAR A PARTIR DE AUDIO ME SALE QUE NO HAY CONEXION CON EL SERVIDOR INTERNAL_SERVER_ERROR

Sir,When I tried to create using the text to image prompt the result is not consistant.Please find the following attached file.

Blending output is comming as black while saving. It looks good in Adobe express app but while saving it as image the output is dark. 

So I use Adobe Express to edit Slide Deck animations for my job. This usually involves exporting the project as a mp4 and doing majority of my adjustments in the timeline. I just used Express yesterday and didn't have any issues. Today when I started using it I noticed finding my timeline took extra steps. Eventually I was no longer able to get my timeline to populate after selecting "edit in timeline". I'm unable to finish my project! I've cleared my cache, refreshed my browser, and switched to a different browser. Whether its a corrupted project file or an Express issue across the board, it feels like a bug and hope it can be resolved.  I attached a video of the issue. You'll see after clicking on "edit in timeline" either nothing happens or it pops up a random page. Small bug that's causing major issues.

Je n'peux pas télécharger mes documents en pdf 😞

For some reason, the comments keep getting unmapped from the slides. It happens almost every time. Occasionally if i close the program and reopen it, it corrects itself, but sometimes not. Can you fix this problem? It's time consuming to have to remap the comments each time only to find they get all scrambled again.

In an Adobe Express Web Page project, I drop in High Quality Clear Images. When I view the Preview screen the images are blurry. The images are also blurry upon publish. In the Adobe Express Beta Phase I did not have this issue. I have only had this issue after BETA turned into regular/plain Adobe Express.

Hi,  When trying to export a design via pdf, the malayalam unicode fonts are not rendered correctly. This applies to adobe provided fonts as well as uploaded fonts  the first image is the design in the Adobe express and second image is the pdf output. Thanks!

background keeps disapearing

This is pathetic, I was trying to make one brochure and it automatically got deleted. I was working on it since last 7-8 days.

Sometimes spacebar with play and pause, sometimes it will not.

Playhead will sometimes disappear

Adobe Express keeps having issues with saving my content to PDF format. My content appears straight and correct in the website but once it is saved to a PDF it rotates my image 90 degrees. This is very frustrating. I have created a new file but I keep having the same issue

 Is this the standard of support from Adobe? Express has been acting up, and instead of getting work done I am being ignored by the support agents. 

I am working the the web app using Chrome.I uploaded and edited a photo. In the edit window I do not see a download button. However in the "My Files" section I can right click on the photo and select download.But.... that just brings me back to the edit window and doesn't download the photo.  

Not able ro generate video from audio...tried multiple times.... cancelled subscription due to this glitch... unnecessarily hv to pay next months subscription if app not working.