Bug Reports

I can not use a Video Creater. When entering the video generation section, the last requested video appears expanded on the screen. The only way to exit it is by returning to the main page. When trying to create a new video, the same expanded video screen reopens, with no active buttons to close or minimize it.

no puedo generar imagenes con Adobe Firefly

No longer possible to save pictures by making them a favorite. The https://firefly.adobe.com/favorites does not store anything. All my favorites are gone. Same on different browsers. 

I used images during the trial to create a video. Now those same images are being rejected now that I have subscribed. How do I prove I have rights to these images?

if there are more than 4 persons, the AI generates deformed characters.   Title edited by mod

Hello! I'm having a problem in Firefly, after countless attempts and editing to create the image model I want, I succeeded but when I want to upscale the image my image changes, it is no longer the same image that I need and that I upscale. Please help me because I need that image. How can the problem be solved? Thank you!

Hello, I've been using adobe firefly for quite some time now but for the past few weeks I've been facing a problem. After putting in the prompt only a few images generate, maybe 2 or 3 when usually its suposed to be at least 4. The empty boxes look as though they're loading but they never do. In the rare case that 3 or 4 images generate and I use the upscale feature, again it looks as though its loading but it never does. I'd like all images to generate and be able to upscale.I'm currently using the latest version of the app. I'm using Firefly on a web browser, Microsoft Windows 10 Pro. 

Hello, I reopened Firefly the day after I made some renders, and now they are all a different style. This is so strange and has changed all my developments.How can I solve this?Thanks

my generated image history has dissapeared. and prior to it disapearing the images were re-created but each of them were altered it was very strange.

Pic backgrounds chenge option not show 

Why am I getting this error if I am using a composit of Firefly-generated images as my first and last frame? 

Pedí esto y los resultados fueron espantosos: personas sin cabeza, rostros "reales" montados en cuerpos que no les corresponden, imágenes caóticas fuersa de proporciones y pesrpectiva, peronas que van en una dirección con la cabeza en otra, etcétera.Mi descripción fue esta:Elabora una imagen que muestre un grupo de personas caminando por la calle de una ciudad, absortos todos en sus teléfonos inteligentes. La imagen debe reflejar el bullicio y confusión de una ciudad a la hora de la comida, en una escenario semejante al cruce de Shibuya, de Tokio. Las personas deben ser de todas las edades y condiciones sociales. TOMA BIEN EN CUENTA ESTO: en una toma amplia, desde un segundo piso, donde pueda apreciarse el ajetreo propio de las grandes ciudades.¡Y EN ESTO GASTÉ MIS CRÉDITOS PARA UNA TAREA! ¡POR DIOS!

I was easily upscaling my images till yesterday but suddenly it does upscale but the quality is low. The images were 20 mb but now it is just 2 mb or lower. Also they were saved as png but now it is jpeg. Please help me.

プロンプト、一般設定、カメラ、詳細設定が表示されない。   English: Prompts, General Settings, Camera, and Advanced Settings are not displayed.   [Moderator edited to include English translation.]

Doesnt allow me to Create ANYTHING, regardless if I have Credits, Used an Image genereated in Firefly, or Express or in Photoshop

i just paid $2000 for the premium firefly, and is not working. gives me error all the time

i cant download any generated video, so im paying for nothing, i have tried in every browser and still the same

Fantastic tool with just one complaint so far: In words to image generator, human hands are a mess.

When generating a full-body picture of a person, the model's face is obscenely distorted.After stopping generating full-body images, it is also affected when generating other images that only show up to the waist.

I repeatedly requested participants at a networking event. NOT looking at the camera -- but every version had them looking forward, not at each other as requested.

I keeps producing the same exact images. It is so iferior to other apps out there

I can`t use video generator on adobe firefly. I have premium account on adobe express. See video.

*Si è verificato un problemaQuesta immagine ha generato un errore. Riprova.*Ho chiesto la generazioni in base ad un'immagine caricata e per diverse volte ma non ha prodotto risultati lasciando questo testo di errore.Però ha comunque utilizzato i crediti che da 1000 sono passati a 993. Ok che sono tanti ma questo non è corretto. Soprattutto se la generazione non funziona per questioni di server o di incomprensione. Non credo sia giusto vengano utilizzati crediti a vuoto senza la restituzione di un risultato, nemmeno di un risultato di bassa qualità, proprio zero.

Estou tentando fazer a tradução de um video e está dando esse erro - Algo deu errado. Tente novamente ou entre em contato com o suporte para obter ajuda. alguém consegue me ajudar?

i NEVER MISUSED THE APP. STILL SHOWING THE ERROR. HELP