Bug Reports

Boa tarde!O avatar mudou de voz.

I just joined and trying to genreate an image from a prompt and all I'm getting is there is an error.  Not sure what's wrong? Can anyone help please?  Thanks! 

I'm not sure what's going on, but the interpolations between first and last frame in this version of firefly are very extra, adding all sorts of unrequested action. Not loving it.

違反項目に該当するような内容でもなく、何を入力されても「再試行」が出て画像が生成されなくなりました。クレジットは残り4000あります。

Hi, when I try to upgrade firefly, it says I cant in my region (UK) and sends me to a resellers link thats broken 

I've been trying to experiment on the firefly Mobile app and have run into a concerning bug. When going from text to image to Generative Fill to build on the image, there is no option to go to image to video. So I download the image as I was told but the image isn't allowed to be used as a key frame because of the content protection Adobe Firefly embedded in the image. So I can't use the image I curated in Adobe Firefly IN Adobe Firefly if I download from Adobe Firefly?!  

Image to video key frames won't load any photo I try.

I've wasted nearly 1000 credits trying to modify / enahnce a prompt that will provide traffic going in a right to left setting (Australian). Firefly persists in generating a US traffic scene.

Firefly’s restrictions are killing diversity.I'm trying to work with your video generator. My source material consists of photos of humans that I generated beforehand using SDXL. No real humans appear in these images, and I have full rights to use them. To ensure diversity within my project, I generated subjects of different genders and ethnicities. To be clear, these images are not explicit in any way. They are simply fashion photoshoot-style images. My goal is to use your video generator to animate them. But your restrictions make this impossible, unless the subject is a white man. Any image of a woman or a black person gets automatically flagged. I understand the importance of content moderation in AI. But in this case, your arbitrary restrictions are actively undermining the diversity of my project. I have nothing against white men, I am a white man myself, but these rules create a crucial lack of representation in my results, and by extension in all Firefly generati

I purchased the yearly subscription and how I can't generate anything, it's keep saying I don't have enough Creditswhat is this! 

Apesar de ter créditos disponível na conta, não consigo usar o tradutor de aúdio... mensagem de aplicativo indisponível...

problemas para guardar imagenes y enviar a la biblioteca en firefly

20 - 30 sec after generating images, they are disappearing. No way to get them back

Trying to get started training a custom model, but the 'custom models' page is just a video, and  cme/train is just a message saying I have no custom models

Noté un error rrecurrente con la traducción usada con IA, y es que mientras la persona que se encuentra hablando a cuadro está explicando un tema, se interrumpe a sí mismo empezando una nueva idea, sin haber terminado la ide anterior.

Hallo, ich möchte Videosequenzen meiner Romanidee mit Firefly realisieren. Dazu habe ich mit Chatgpt komplett fiktive Bilder der Charaktere nach meinen Vorgaben erstellt. Bei der Testnutzung von Firefly funktionierten diese auch noch. Nachdem ich das Abo abgeschlossen habe, wird nun gemeldet, dass die Bilder nicht den Benutzerrichtlinien entsprechen. Die Bilder gehören mir, alle Personen und Orte sind fiktiv und ich benötige Firefly nur, wenn ich meine Idee auch umsetzen kann.  Ich fühle mich etwas betrogen. Was jetzt?  

hi, I keep getting this when i want to generate text to video. I have restarted my laptop, use different broswer (chrome and internet explorer) but the issue still comes. I wonder what seems to be the problem? 

I have all image rights from my client, but I can't animate the image. I am supposed to create videos of the celebrity hosts for a television production, among other things. However, Firefly gives me error messages saying that I am violating the guidelines.But I am not.Sometimes it works though.Can the production company, which also uses Adobe licenses itself, arrange for legal clearance for images of these people?

I've spent over half my months credits trying to get it to display "THE 90/10 RULE" and it produces nothing but unintelligible garbage. What a waste of time and credits. 

Komenda skaluj wszystkie powoduje zmianę wygenerowanych wcześniej obrazów

The current version is giving be bad results.  It seems to now ignore prompts and do what ever it wants. I ask for art or illustration and I get photos. I ask for a particular style and get nothing like that.  It is being to creative to the point of no longer listening to direction.

Wanted to do a simple zoom in on a photo of a door with a sign for a quick 5-second video clip. Firefly INSISTED ON OPENING THE DOOR every time - even when I stated in the prompt to keep the damn door closed! Gave up finally before I ran out of credits - shouldn't have to deplete all my credits for something that only works maybe one out of ten times. 

Kind of a minor thing, but the GPT feature within Firefly notes an aspect ratio of 4:3/3:4, when in fact 2:3/3:2 is more accurate, based on my experience with it.

Hi I have just upgraded to Adobe Firefly PRO this morning (14/08/25) - using the image to video generative AI feature. I have 7000 credits on this plan and it states on your website it should produce 70x 5 second videos (100 credits per 5 second video, 20 credits per second). However, each image to video I create, its costing me 500 credits.Why?    Please can you repsond to my query:████████████████████ Alterivately, call ██████████████     Thank you.  PII removed by moderator

I have over 900 credits showing in Firefly but all I keep getting is the sad looking dog saying "Something Went Wrong." It is really frustrating as I evaluating the product to judge its worth to our business. Is this an Adobe issue or, likely, a local one? I believe it is the lastest version of Firefly as is straight out of my Creative Cloud dashboardPlatform is PC Winows 11