Bug Reports

Does anyone know how to fix it ? Each time I click a file link  I get this error.   In both regular and   Steam versions coexisting on my laptop.     Should i point  to it in some obsure preference settings or something ?    it's in C:\Windows   on my pc.   Always been there .

Hello,I'm reporting a critical bug in the "Transfer Texture from Mesh" baker introduced in Substance Designer 15.0.0 and still present in 15.0.1. The Issue:The Dilation Width (or Diffusion) setting no longer functions correctly. When baking textures (specifically normal maps) using this baker, instead of the pixels being properly dilated at the UV island edges, **black gaps and lines appear**. Steps to Reproduce:1. Use the "Transfer Texture from Mesh" baker to transfer a normal map from a source model to a target model.2. Set any value for the "Dilation Width".3. Bake the texture. Expected Result:The pixels at the edges of the UV shells should be extended outwards, creating a clean bake without seams, as it worked in all previous versions. Actual Result:Black artifacts, lines, and gaps appear along the UV seams. I have confirmed this is not an alpha channel issue and have tested with various settings and multiple texture formats (PNG, TGA) — the bug persists.This fu

HelloSince V15 it seems that baking Color map from mesh outputs a black imageI'm a pro user and since this update I can't use my designer files anymoreI'm exporting HR mesh from Blender I tried to revert to an older version of Designer and it workedAnyone can help?Cheers,David Frappaz

I updated to the new version 15, opened the project I had been working on earlier in the day on the previous software version, Designer crashed while loading it. Tried a few more times, same thing.I then downgraded my install back to the latest version of v14, tried to open my project. Designer now does the same thing, crashes while loading my project. What on earth happened in that update to break something so irrecoverably?! I can't open my old file in the old version! I get the feeling it's something to do with failing to load resources properly, and instead of giving a warning and allowing you to correct the failed resources, it just crashes. I use this for my job - need this fixed asap.

I render 16 bit denoised beauty AOV or normal AOV  of small plants in Octane or Cycles   and see absolutly perfect fringe /halo free  image around alpha edges when I need to downsale  a render 2048x2700 sized  to perfectly  2kx2k  in Photoshop /affinity Photo/ Gimp / Krita.       In Designer it's  ok if no scaling is involved at all .  But once initial image not perfectly x2  or I need to tweak the scale  I see those pesky fringes all over .    If I set  premultiplied alpha blending it's a glowing white halo, if it's straight  . it's those dark fringes . Never an issue in Photoshop.      Much to my surprise it's mostly ok In Painter too . not as perfect as in Photoshop but still fine.    Does anyone know a workaround for Designer ?    The only way I managed  to find in Designer is to do it with evry color image in linear gamma 32 bit float ble

Hi Geeks!I'm working on a procedural wood log material, so far I can control the rotation of my logs with a grayscale value from 0 to 255 = 0 to 360°. I use the flood fill family node to map a texture (wood grain, grunge, whatever) with the flood fill mapper node, however, it only uses half of my grayscale value to perform half of the rotation. No rotation of the texture between value 0 and 126, then it performs correct rotation. Is there a way for the flood fill mapper node to use the full grayscale value to perform 360° rotation of my texture? 

I want to test the new update but dont know to fix this.  

When changing the Color Space For Library Environment setting in the Environment settings (Viewport menu bar -> Environment -> Edit), it works fine and displays the environment using the selected color space. But after restarting Substance 3D Designer, the default setting is used, even though the state of the dropdown menu got saved. As result, the state of the dropdown menu is incorrect, showing a different color space than the one actually being used. Once I change the setting to something else and back again, the setting is correct again.Tested in version 14.1.2 build 8986, on Windows 11 24H2Steps to repoduce:1. Open the Environment settings (Viewport menu bar -> Environment -> Edit)2. Change Color Space For Library Environment to something else than the default. Also change Is Visible to True, making it easier to spot the issue.3. Restart Substance Designer4. Notice how the HDRI used in the viewport is now sampled using the default color space instead of the c

I'm trying to apply for Substance 3D Painter eductional licenses, but the web site doesn't work!  I follow the steps, but no email is ever received from donotreply@adobepartneroffer.com with the instructions to validate my eligibility.  It's been this way for months now and really feels like Adobe are just trying to force us all to give up and pay for subscription.  I'm a student and simply can't afford to do that, so will have no choice but to use other tools instead.  Not a great way to attract and retain new users of your tools, Adobe. Any update on when the educational license process will be working for Substance 3D, please?

Hello Substance 3D Designer Support Team / Community,I am experiencing a critical issue trying to run a Python script in Adobe Substance 3D Designer, Version 14.1.2 build 8986 Release (04/09/2025). Edition Windows 11 HomeVersion 24H2Installed on ‎12/‎6/‎2024OS build 26100.4351Experience Windows Feature Experience Pack 1000.26100.107.0My primary goal is to programmatically create a network of standard nodes and establish connections between them within an existing, opened Substance graph. I am trying to automate the setup of a workflow involving nodes like bitmap, levels, blur_hq, normal_blend, normal, and output.I'm encountering persistent AttributeError and ModuleNotFoundError messages that indicate significant discrepancies in the Python API for my specific build of Substance Designer, compared to common documentation or expected behavior.Here is a summary of the issues encountered, with the most recent error being the critical blocker:Initial API Access:ModuleNotFoundError: No

Hello Substance team, I would use Designer on my second monitor, minimize it and when I maximize it again, it would be on the first monitor instead of the second. It's as though it doesn't remember which monitor it was supposed to be on. The expected behavior is of course to have it maximize back to where it was before. This has been an issue for a few versions now. It could be a specific windows issue (I can confirm that this is not just happening to me, and has happened on Win 10 and Win 11). This is just hugely annoying but the workaround is clear and simple. Hope you guys can look into it soon! Thank you!

Hi Substance team,When using scatter spline on spline and trying to hook it up to a spline mapper grayscale afterwards, the spline mapper grayscale does not return any result and has no information in the UV output. When not connected to scatter spline on spline, it shows the result as expected. I have attached the sbs file for your testing.Hope it helps with the troubleshooting and resolution!Thank you! 

Hi,I've been with support for hours and hours trying to get the Exclude Pattern in the Preferences > Projects > Library paths to work with no success. My objective is to specify a root directory for an asset library which has a bunch of assets shared among artists. I want Recursive enabled so it would automatically scan the subdirectories for all the assets. LibraryRoot/Asset1/LibraryRoot/Asset2/LibraryRoot/Asset3/...Each asset subdirectory will look something like:LibraryRoot/Asset1/asset.sbsLibraryRoot/Asset1/WIP/asset1.sbsLibraryRoot/Asset1/WIP/asset2.sbsLibraryRoot/Asset1/WIP/asset3.sbs... WIP will contain development save iterations of the asset and should be excluded from the Recursive scan.I've tried the following Exclude Patterns:WIPWIP/*/WIP/**/WIP/*.*[\\\/](?:WIP)(?:[\\\/].*)?$also with and without quotations. Nothing works, it seems like it's completely ignoring everything in this field. Can anyone confirm if this works or doesn't work for

I just updated to Substance Designer 14.1.1.  Whenever I click on one of the menus at the top of the screen, a warning message is printed to the Console:    QWindowsWindow::setMouseGrabEnabled: Not setting mouse grab for invisible window QWidgetWindow/'Pfx.Editor.Menu.FileWindow' The name at the end of the message changes depending on which menu I'm clicking on.  For example, instead of "FileWindow", it might say "EditWindow" or "ToolsWindow". The functionality of the various menus does not seem to be affected.  The only reason this is an issue is that we use custom scripts here and will sometimes direct the users to look at the console output.  For example, "Errors occurred while exporting textures.  See Console for details."  If the users see the "setMouseGrabEnabled" warning message, they may think it is part of the reason there was an error exporting textures.

Hi allI don't know if I'm posting in the right place, but I'm having an abysmal time finding support for my problem.I have a problem. Back in July 2023, I downloaded a student plan for Substance Designer and used it, but now I require the use of the software for coursework. Ultimately, my 2023 plan ran out. I tried to request a product code in step 2 of the education request. I put my student email address and country, but I received an error message saying that the uniqueID code already existed, so I can't move forward from this. What can I do?Many thanksAndrew Booth

Hello, The issue I have is with a project created in Designer, but manifests when published as sbsar format and imported into Painter. I find that the very end shape doesn’t appear where expected when I use the scatter on spline node. I’ve had the issue with spline cubic, quadratic and polyquadratic as the input splines. I’ve replicated in a simpler file as below. I haven’t moved any of the points in the spline cubic node and I left the input pattern in the scatter on spline node as ‘disc’ for simplicity. The result in designer is this: When I publish to SBSAR and import into Painter, or use the “send to painter” button, I get this, where the end disc has moved.If I use the tools menu to export the base colour as a png, it is correct and opens as expected in any image viewer. It also is correct from the SBSAR format in substance player. As the number of shapes being scattered increases more appear away from the spline. I’ve noticed that it always happens c

Hello there!While i use the spline mapper node its behavoir is pretty strange fo me. It seems there two issues:1. The 0 height of splines is not considered as real 0. So if i blend (multiply) the height and the color outputs of this node, the exteme point are still visible (but their height is 0)2. "No-tile" mode is not working. all my node are no tiling mode but the extreme points os spline mapper are still tileable. I put the spline render node to see the difference.

Hi, I am experimenting with SDUIMgr.focusGraphNode() and it seems this is not working for items inside a PixelProcessor or an FXMap. Is this a known issue?

Hello，This issue seems to exist only in the text function panel, as other settings like font size and font color can still be correctly recognized.Interestingly, if I use the input value node, it can recognize the input value.I also attempted to change the data type to integer or boolean, also tried packaging the text node into a new node.but it still didn't work. 

I have tried installing/uninstalling but to no avail. It only appears again when I install 13 and below.Any help?

Substance Designer에서 참조를 열면 '이 패키지는 읽기 전용이므로 편집할 수 없습니다.'라는 메시지가 표시됩니다. 이 문제를 어떻게 해결할 수 있습니까? 이 프로그램을 처음 사용하는 것입니다. 도와주세요. 

meu pc: placa de vídeo RTX 4070TI , placa mãe ProArt Z790 , Processador i7 14700K , 4T de SSD m.2 , 64 de memória ran e estou usando o windows 11 pro original  estou com problemas nesses 5 logs do substance designer comprado na steam , mais confere o resto por favor para vê se é só isso mesmo.  [INFORMAÇÕES][Traduções] Carregando tradução (en, substance, ) Falha... (repetido mais 1 vezes)[INFORMAÇÕES][Traduções] Carregando tradução (en, substance, C:/Program Files (x86)/Steam/steamapps/common/Substance 3D Designer 2024/resources/translations)[INFORMAÇÕES][Traduções] Carregando tradução (en, py_substance, ) Falha... (repetido mais 1 vezes)[INFORMAÇÕES][Traduções] Carregando tradução (en, py_substance, C:/Arquivos de programas (x86)/Steam/steamapps/common/Substance 3D Designer 2024/resources/translations)[INFORMAÇÕES][Traduções] Carregando tradução (en, qt, ) Falha... (repetido mais 1 vezes)[INFORMAÇÕES][Traduções] Carregando tradução (en, qt, C:/Arquivos de programas

So I have to  hit Ctrl+B 3-4 times or even re-load the graph before  certain texture is exported . Especially ones having alpha.     Does anyone know what might be a reason?

One year later, same problem. I tried to renew my Free Substance 3D for Students and Teachers License by submitting a new request for an e-mail with my Adobe ID. But this mail was never received and no, it isn't in my spam folder. I can't resend the mail, because I now get the error: "UniqueID already exists" in the forms input field. I tried my secondary e-mail address, but that didn't work either.  Why is this still not fixed and how can I renew the license anyway?

Whenever I right-click a node, and select duplicate, it is SUPPOSED to do something, right? Like duplicate the node? It doesn't do anything at all. Doesn't emit an error, just, does nothing. Like, duplicate SHOULD duplicate things, equivalent to copy/paste (which also doesn't do anything), right?I'm on OS X Sonoma 14.6.1