Bug Reports

I want to test the new update but dont know to fix this.  

When changing the Color Space For Library Environment setting in the Environment settings (Viewport menu bar -> Environment -> Edit), it works fine and displays the environment using the selected color space. But after restarting Substance 3D Designer, the default setting is used, even though the state of the dropdown menu got saved. As result, the state of the dropdown menu is incorrect, showing a different color space than the one actually being used. Once I change the setting to something else and back again, the setting is correct again.Tested in version 14.1.2 build 8986, on Windows 11 24H2Steps to repoduce:1. Open the Environment settings (Viewport menu bar -> Environment -> Edit)2. Change Color Space For Library Environment to something else than the default. Also change Is Visible to True, making it easier to spot the issue.3. Restart Substance Designer4. Notice how the HDRI used in the viewport is now sampled using the default color space instead of the c

I'm trying to apply for Substance 3D Painter eductional licenses, but the web site doesn't work!  I follow the steps, but no email is ever received from donotreply@adobepartneroffer.com with the instructions to validate my eligibility.  It's been this way for months now and really feels like Adobe are just trying to force us all to give up and pay for subscription.  I'm a student and simply can't afford to do that, so will have no choice but to use other tools instead.  Not a great way to attract and retain new users of your tools, Adobe. Any update on when the educational license process will be working for Substance 3D, please?

Hello Substance 3D Designer Support Team / Community,I am experiencing a critical issue trying to run a Python script in Adobe Substance 3D Designer, Version 14.1.2 build 8986 Release (04/09/2025). Edition Windows 11 HomeVersion 24H2Installed on ‎12/‎6/‎2024OS build 26100.4351Experience Windows Feature Experience Pack 1000.26100.107.0My primary goal is to programmatically create a network of standard nodes and establish connections between them within an existing, opened Substance graph. I am trying to automate the setup of a workflow involving nodes like bitmap, levels, blur_hq, normal_blend, normal, and output.I'm encountering persistent AttributeError and ModuleNotFoundError messages that indicate significant discrepancies in the Python API for my specific build of Substance Designer, compared to common documentation or expected behavior.Here is a summary of the issues encountered, with the most recent error being the critical blocker:Initial API Access:ModuleNotFoundError: No

Hello Substance team, I would use Designer on my second monitor, minimize it and when I maximize it again, it would be on the first monitor instead of the second. It's as though it doesn't remember which monitor it was supposed to be on. The expected behavior is of course to have it maximize back to where it was before. This has been an issue for a few versions now. It could be a specific windows issue (I can confirm that this is not just happening to me, and has happened on Win 10 and Win 11). This is just hugely annoying but the workaround is clear and simple. Hope you guys can look into it soon! Thank you!

Hi Substance team,When using scatter spline on spline and trying to hook it up to a spline mapper grayscale afterwards, the spline mapper grayscale does not return any result and has no information in the UV output. When not connected to scatter spline on spline, it shows the result as expected. I have attached the sbs file for your testing.Hope it helps with the troubleshooting and resolution!Thank you! 

Hi,I've been with support for hours and hours trying to get the Exclude Pattern in the Preferences > Projects > Library paths to work with no success. My objective is to specify a root directory for an asset library which has a bunch of assets shared among artists. I want Recursive enabled so it would automatically scan the subdirectories for all the assets. LibraryRoot/Asset1/LibraryRoot/Asset2/LibraryRoot/Asset3/...Each asset subdirectory will look something like:LibraryRoot/Asset1/asset.sbsLibraryRoot/Asset1/WIP/asset1.sbsLibraryRoot/Asset1/WIP/asset2.sbsLibraryRoot/Asset1/WIP/asset3.sbs... WIP will contain development save iterations of the asset and should be excluded from the Recursive scan.I've tried the following Exclude Patterns:WIPWIP/*/WIP/**/WIP/*.*[\\\/](?:WIP)(?:[\\\/].*)?$also with and without quotations. Nothing works, it seems like it's completely ignoring everything in this field. Can anyone confirm if this works or doesn't work for

I just updated to Substance Designer 14.1.1.  Whenever I click on one of the menus at the top of the screen, a warning message is printed to the Console:    QWindowsWindow::setMouseGrabEnabled: Not setting mouse grab for invisible window QWidgetWindow/'Pfx.Editor.Menu.FileWindow' The name at the end of the message changes depending on which menu I'm clicking on.  For example, instead of "FileWindow", it might say "EditWindow" or "ToolsWindow". The functionality of the various menus does not seem to be affected.  The only reason this is an issue is that we use custom scripts here and will sometimes direct the users to look at the console output.  For example, "Errors occurred while exporting textures.  See Console for details."  If the users see the "setMouseGrabEnabled" warning message, they may think it is part of the reason there was an error exporting textures.

Hi allI don't know if I'm posting in the right place, but I'm having an abysmal time finding support for my problem.I have a problem. Back in July 2023, I downloaded a student plan for Substance Designer and used it, but now I require the use of the software for coursework. Ultimately, my 2023 plan ran out. I tried to request a product code in step 2 of the education request. I put my student email address and country, but I received an error message saying that the uniqueID code already existed, so I can't move forward from this. What can I do?Many thanksAndrew Booth

Hello, The issue I have is with a project created in Designer, but manifests when published as sbsar format and imported into Painter. I find that the very end shape doesn’t appear where expected when I use the scatter on spline node. I’ve had the issue with spline cubic, quadratic and polyquadratic as the input splines. I’ve replicated in a simpler file as below. I haven’t moved any of the points in the spline cubic node and I left the input pattern in the scatter on spline node as ‘disc’ for simplicity. The result in designer is this: When I publish to SBSAR and import into Painter, or use the “send to painter” button, I get this, where the end disc has moved.If I use the tools menu to export the base colour as a png, it is correct and opens as expected in any image viewer. It also is correct from the SBSAR format in substance player. As the number of shapes being scattered increases more appear away from the spline. I’ve noticed that it always happens c

Hello there!While i use the spline mapper node its behavoir is pretty strange fo me. It seems there two issues:1. The 0 height of splines is not considered as real 0. So if i blend (multiply) the height and the color outputs of this node, the exteme point are still visible (but their height is 0)2. "No-tile" mode is not working. all my node are no tiling mode but the extreme points os spline mapper are still tileable. I put the spline render node to see the difference.

Hi, I am experimenting with SDUIMgr.focusGraphNode() and it seems this is not working for items inside a PixelProcessor or an FXMap. Is this a known issue?

Hello，This issue seems to exist only in the text function panel, as other settings like font size and font color can still be correctly recognized.Interestingly, if I use the input value node, it can recognize the input value.I also attempted to change the data type to integer or boolean, also tried packaging the text node into a new node.but it still didn't work. 

I have tried installing/uninstalling but to no avail. It only appears again when I install 13 and below.Any help?

Substance Designer에서 참조를 열면 '이 패키지는 읽기 전용이므로 편집할 수 없습니다.'라는 메시지가 표시됩니다. 이 문제를 어떻게 해결할 수 있습니까? 이 프로그램을 처음 사용하는 것입니다. 도와주세요. 

meu pc: placa de vídeo RTX 4070TI , placa mãe ProArt Z790 , Processador i7 14700K , 4T de SSD m.2 , 64 de memória ran e estou usando o windows 11 pro original  estou com problemas nesses 5 logs do substance designer comprado na steam , mais confere o resto por favor para vê se é só isso mesmo.  [INFORMAÇÕES][Traduções] Carregando tradução (en, substance, ) Falha... (repetido mais 1 vezes)[INFORMAÇÕES][Traduções] Carregando tradução (en, substance, C:/Program Files (x86)/Steam/steamapps/common/Substance 3D Designer 2024/resources/translations)[INFORMAÇÕES][Traduções] Carregando tradução (en, py_substance, ) Falha... (repetido mais 1 vezes)[INFORMAÇÕES][Traduções] Carregando tradução (en, py_substance, C:/Arquivos de programas (x86)/Steam/steamapps/common/Substance 3D Designer 2024/resources/translations)[INFORMAÇÕES][Traduções] Carregando tradução (en, qt, ) Falha... (repetido mais 1 vezes)[INFORMAÇÕES][Traduções] Carregando tradução (en, qt, C:/Arquivos de programas

So I have to  hit Ctrl+B 3-4 times or even re-load the graph before  certain texture is exported . Especially ones having alpha.     Does anyone know what might be a reason?

One year later, same problem. I tried to renew my Free Substance 3D for Students and Teachers License by submitting a new request for an e-mail with my Adobe ID. But this mail was never received and no, it isn't in my spam folder. I can't resend the mail, because I now get the error: "UniqueID already exists" in the forms input field. I tried my secondary e-mail address, but that didn't work either.  Why is this still not fixed and how can I renew the license anyway?

Whenever I right-click a node, and select duplicate, it is SUPPOSED to do something, right? Like duplicate the node? It doesn't do anything at all. Doesn't emit an error, just, does nothing. Like, duplicate SHOULD duplicate things, equivalent to copy/paste (which also doesn't do anything), right?I'm on OS X Sonoma 14.6.1

I feel like this may be a bug but it could be an overlooked feature or even me missing something.When Subsatnce Designer exports textures using Export Outputs, the images output will always have an alpha channel no matter what is input to the output and no matter what settings are used.I've tried setting User Data to alpha=none which does not work.I've tried using an Alpha Split node before ouput, despite only pumping in RGB Designer will still ouput an RGBA image.I've also tried setting the Components to RGB rather than RGBA, Desiger seems to completely ignore this entirely for output exports.Anything else that I am missing or is this just missing funcitonality or a bug?It's worth saying that Substance Painter can handle not exporting Alpha so it's weird that Designer can't.This is important for game development because RGB and RGBA images have different compression and cause different memory sizes.

When i open an SBS file in substance designer, it always warns me that the sbs format has changed for a dependency. I go through the steps of clicking yes to all, it tells me it has completed the format change successfully, but doesn't give me an asterix on the file to suggest it needs saving. I try saving anyway, but then when i close the file an re-open it again it gives me the same format changed warning.This seems to be an endless loop. How can I get it to save the format changes it wants to?

I have subscribed as a student but I can't download it why?

Hi there ! I wanted to try out the vertex processor for paths but i don't have the button that is shown in the example video from the documentation about it. Pixel Processors do work normally though. I have really no idea what's going wrong here. 

I'm pretty sure this is a bug, but please correct me if the issue is something on my end: 13.0.2Windows 10 Create Spline (Cubic), connect it to another Spline (Cubic), connect the result to a Spline Merge List. The final result is as expected, albeit with two issues: 1. the tangent handle lines are no longer visible in the 2D preview when one of the spline nodes are selected and 2. The last Spline (Cubic) node gets squashed into 2048x16 C32F, making it uneditable. The effect always happens to the final Spline (Cubic) node in the chain, regardless of how many are connected. 

在 Value Processor 和 FX-Map 中，使用 While 循环和 Distance_vec2 进行累积计算后，加法、减法、乘法和除法会产生不正确的结果。