Bug Reports

When I use Media Encoder to transcode a video—for example, Apple ProRes 422 HQ with Linear PCM audio—After Effects and Premiere create a delay of about one frame between the audio and the video, which is very annoying. This problem only occurs when I set the output settings to MP4 H.264 with AAC audio. As I need to deliver an MP4 H.264 file with AAC as the audio codec to my client, I have no choice but to use other video transcoding software. And in that case, I don’t have any issues with the audio and video being out of sync; the audio is exactly the same as in the source Apple ProRes file.Is this a bug or have I configured the settings incorrectly?I have attached my ME output preset along with a screenshot of the delay caused by the encoding . Thanks.

No further details to add. I click on the icon and wait ages for them both to open.

Hi everyone,For some time now, I've been experiencing annoying static glitches/artifacts in my Media Encoder exports. These glitches appear randomly on different frames.I've already tried several troubleshooting steps, including: Switching between Hardware and Software encoding. Clearing all Media Cache and Disk Cache (both in AE and AME). Ensuring my NVIDIA Studio Drivers are up to date. Interestingly, the first one or two renders usually come out clean, but the glitches start appearing in subsequent queue items.System Specs: Laptop: Asus ProArt P16 GPU: RTX 5070 (8GB VRAM) RAM: 64GB normal framecorrupt frame 

Media Encoder is updated 5 days ago. The program will not start neither the installed app nor from creative cloud.Media Encoder wont start and nothing happens when I choose export video/media from Animate. I have uninstalled and installed ME. I did not help. I can in joblist see, that  ME is running - but I can´t see it anywhere..

Adobe Media Encoder 2026 renders blend modes differently than Premiere Pro 2026, resulting in incorrect export output. The issue does not occur when exporting directly from Premiere Pro.**Steps to reproduce:**1. Create a sequence in Premiere Pro 2026 with clips using blend modes (e.g. Hard Light) and opacity adjustments2. Send the sequence to Adobe Media Encoder 2026 via File → Export → Queue3. Export in H.264 or any format4. Compare the exported file with the Premiere Pro timeline output**Expected result:**The exported file from Media Encoder should look identical to what is displayed in the Premiere Pro timeline.**Actual result:**Blend modes and opacity are rendered incorrectly in Media Encoder. The export appears washed out (left Media Encoder 26.0.2; right Premiere Pro 26.0.2)

Hi. I'm not sure if it’s a Windows bug or the Media Encoder is the culprit, nonetheless, I ask Adobe to investigate this issue.This problem had been there for several years in both Premiere Pro and Media Encoder, but some time ago it was fixed for Premiere and is still in ME. Here’s a screenshot to illustrate it:Picture A shows my PC load - both for CPU and GPU - when ME window is active. The program is either maximized or just is not overlapped by any other program window.Picture B shows a drop in performance as if ME is going asleep. This happens if I minimize ME or open my browser to read an article, watch a move, browse the socials or news, or I may open some book locally on my PC, or go se how my folders are organized - anything that switches the focus off ME main window.I have a good PC so it’s out of question that such a simple task as opening the browser may lower the performance so much.And it goes without saying that when the second case happens ME render time become much MUC

I have been having very slow ingest times during the last two updates. Doing a simple copy ingest of .mp4's from a FX3 camera used to take 10-20 mins and is now taking hours using the same setup. I am not sure what happen but I have cleared the memory cache and made sure Mercury renderer was being used. M4 Macbook pro64GB memoryTahoe 26.1

Hi, I’m using AE 2025 and ME 2025 on MacOS and I’m having trouble with sending my exports from AE to ME.When I’m working on a project and going File>Export>Send to Media encoder, ME launchs correctly but the project almost never show up in queue (even after waiting for a long time). I tried to import the project directly from ME with File>Add Source, but when I select the project, the “connecting with the project” waiting bar shows up but load for infinity, nothings happens. Having pretty weak specs ( M1 chip and 8gb ram), exporting directly from AE is impossible and crashes evrytimes. Sorry for my English (not my native language) and thank you !!

In the latest AME update v26 build 60. The name of the preset used no longer shows up. It simply says “Custom” rather than the custom preset name like it always has before. This is annoying as i encode in several versions for client distribution and makes it hard to double check I have all encoding. 

Hi, I'm working on a CEP plugin for Premiere and Media Encoder. There's this bug I can't seem to get around where the renderer's bounds aren't resizing on the vertical axis properly. It looks like this bug has been persisting for quite some time now as it dates back to at least AME 22.5 (minimum version installed for my plugin) from what I can tell. Sometimes it's rendering the "Queue" panel behind it. The horizontal axis resizes just fine, but the vertical is just plain stuck. In the web inspector screenshot, the height is staying at a constant 956 pixels tall.

Media Encoder Stuck on Loading ImporterARRIRAW.prm (See Attached Image)Tried reinstalling but same issueTried older version and works perfectly, but Premiere doesn't detect an older version Media EncoderCan't use older version since I've already been using the latest version of premiere on all of my Projects.Help.

I will often times send something from Premiere to Media Encoder for exporting. Many times I am creating multiple version, so I have a folder of presets that I drag onto the file and I get my 6 different version of the video. I have Media Encoder set to append the preset name to the filename.  Othertimes I am not choosing a preset, but i am doing custom settings in Premiere and when I send it to Media Encoder and it will automatically append a preset name to the end of the filename. I *think* it chooses the most recent preset that I made/saved, but the preset column will say "custom" but the filename will have a preset name appended to it. I'll be exporting a 4K file and the filename will have "1080 w-captions" appended to it, even though none of the settings chosen are from that preset. I am using Premiere Pro 25.2.3 and media Encoder 25.2I am running macOS 14.7.6 on a Mac Studio M1 Max with 64GB of RAM. This has been an issue for a few years now, and I always assu

I have a timeline for a 30-minute show. In the timeline, there is raw video, audio, and for pre-done packages, there are embedded sequences. Playing back inside Premiere Pro there is no issue. Everything plays perfectly smoothly. When I render the show in Adobe Media Encoder (AME), some parts of the embedded sequences have major dropped frames. I noticed this only when I went to make the promo and the talent on green screen played fine, the video underneath, which was from an embedded sequence, was dropping frames, but only upon export with AME. Playing on the timeline was fine.For the promo, I noticed that if I switched off "Import Sequences Natively," the render was fine. However, I could not do that when I had to re-export the show, as AME still has an issue where it keeps burning in the closed captions into the video regardless of settings.  So, my only fix was to render the shows back out directly from Premiere Pro. Any Ideas? Premiere Pro 24.3.0Windows 10intel 1390

Hi!I’m encountering a bug when exporting sequences with captions from Adobe Premiere Pro to Adobe Media Encoder (AME). In Premiere Pro, I have a sequence that includes captions (see image01 below). When I send this sequence to AME to render, I choose not to include captions in Premiere's Export window. However, once the sequence reaches Media Encoder, the captions are automatically turned on, and the video is exported with burned-in captions even though I disabled them. Settings and BehaviorI always use the built-in Apple ProRes 422 HQ export preset in Premiere (see image02 below). Here’s what I’ve found:If I export using the preset without modifying any settings in Premiere's Export window, the sequence is exported correctly by AME, with no captions burned in.If I modify any part of the preset settings in Premiere's Export window (for example, I typically disable Effects and Metadata, see image03 below), and send the sequence to AME, the exported video ends up with burned-in

**Product Information:**- Product Name: Adobe Media Encoder- Version: 26.0- Related Product: Adobe Premiere Pro 26.0- Operating System: Windows 11- System Specs:- CPU: AMD Ryzen 9 7950X- GPU: NVIDIA RTX 4070 Ti- RAM: 64GB- Storage: SMB 2.0 network drive (1Gbps)**Bug Description:**When exporting a Premiere Pro sequence through Media Encoder, audio track 2 with VST compressor plugin applied is completely missing from the final output, while track 3 (also with the same VST plugin) exports correctly. Direct export from Premiere Pro includes all tracks properly.**Steps to Reproduce:**1. Create a sequence in Premiere Pro 26.0 with audio configuration:- Track 1: Empty- Track 2: Audio with VST compressor plugin applied- Track 3: Audio with VST compressor plugin applied- (Same VST compressor settings on both tracks 2 and 3)2. Send sequence to Media Encoder (File > Export > Add to Media Encoder Queue)3. Export with the following settings:- Format: H.265 (HEVC)- Video: CBR 5 Mbps- Audio: AA

Premiere Pro V25.6.4 사용중이고 프로그램 화면에는 폰트가 잘 나오는데 인코더 내보내기 사용하면 폰트가 누락되서 나옵니다.Media Encoder V25.6.4 사용중입니다. 특정 폰트 오류인줄 알고 폰트 재설치 해도 똑같습니다.간혹 Creative Cloud에서 환경설정 - 서비스 - Adobe Fonts 동기화 취소하면 제대로 나올때가 있는데새로 프로젝트 만들때 마다 폰트 누락이 뜨는걸 봐서는 심각한 문제인것 같습니다. 저만 그런가요?혹시 해결하는 방법이 있나요?

Hi there,I'm reporting this as this is the second time I've experienced the issue.When I am batch exporting sequences sent from Premiere Pro using media encoder, the audio levels of the export don't always match the timeline, resulting in the music being way too loud.Note: This happens about 30% of the time on (manually duplicated & reframed) sequences. Here are the details:I manually reframe my edits by duplicating the sequence and changing the sequence settings.I notice that when batch exporting the original sequence, there are no issues. However, when the duplicated/reframed sequences are batch exported, the music is way too loud and does not always match the sequence volume levels. I am running Premiere Pro (Version 25.6.4 (Build 5)) & Media Encoder (Version 25.6.4 (Build 4) on macOS 26.2.

I always have to quit and restart Media Encoder after making changes to a dynamically linked comp in After Effects, before exporting from Premiere.  Otherwise, it shows as Media offline in Media Encoder during the render.  This has been going on for what seems like forever- over multiple past versions.  My Adobe apps are always updated to the latest.  Please fix. MacOS Sonoma 14.7.1

Hi!I have recently bought a new PC (Intel Core i7 14700K, GeForce RTX 5070 Ti, 64GB DDR5 RAM) and since then I can't use Adobe Media Encoder as a background task anymore. The rendering speed is about 20 times slower when I just open Photoshop or Premiere and AME is minimized compared to AME being in front. CPU ad GPU usage drops significantly when AME runs in the background as the following screenhots show: On my old PC I have never experienced anything like that, so I wonder if there is some setting that might be responsible for that behavior?

App versions: Premiere Pro Version 25.6.3 (Build 2)Media Encoder Version 25.6 (Build 98) Platform and OS:PC with Windows 10 Home 22H2 Build 19045.6691 and Extended Security Updates Summary: When exporting in XAVC HD Long GOP format, the resulting video will occasionally contain glitches, similar to datamoshing, as if coded intra blocks contain illegal references to other frames. This has been observed in a test pattern that is mostly static, but has some graphical elements moving in different directions. All attempts to remedy the issue through uninstalling and reinstalling the software, changing settings, updating drivers, using different SSDs, etc have failed to remedy the issue. In older versions of the software (e.g. Premiere Pro 2021 and Media Encoder 2021,) exporting in XAVC HD Long GOP will not produce those artifacts on the same system (it will however instead produce video well below the target bitrate even when the content motivates a higher bitrate.)

Greetings Adobe Community, Yesterday, we had the privalege of encountering a loading bug that prevents Media Encoder from loading, as the attached snippet shows. Nowhere near as notorious as Loading Error 0xc0000142 in Windows Enterprise, but not having Media Encoder can cause inefficienes in workflow, especially since we stack a lot of exports. Credit goes to someone on Reedit, where CoPilot found a solution. Basically, we removed these files from the Media Encoder commons location:- ImporterARRIRAW.prm- ImporterMXF.prm The files are copied elsewhere. Because we use Windows Enterprise, IT needed to move the files. I also suppect that if we reinstall Media Encoder, these files may be reintroduced? Of course, if you deal with these types of footage, they would not have the import support. But we don't use this type of footage, so the fix works out for us.

In the prefs section of ME there is a toggle that asks to add increment if saving file same name. I turn this off, because I want that exisiting file overwritten but I get that damn sheep!!! Please fix so when it is off, i can overwrite files already there!!! TY 

Media Encoder freezes at a particular point in my sequence when I try to export it. This happens repeatedly on two different computers, both are running the current version of Premiere and Media Encoder. Oddly, I can export a subset of the sequence that includes the moment where Encoder freezes, but not the entire sequence. Encoder v25.6Premiere v 25.6.3Mac iOS 26.0.1

This seems to be a bug in the latest version of Media Encoder (25.6) No matter what I do, whether it's deleting the preferences folder(s) or reverting the workspace and even try and toggle it with the keyboard shortcut Ctrl-1, the Queue window will not show up. I rolled back to base version 25 and the Queue window has returned, so this is particularly odd. Think it's a bug.   

For the past 5 updates of MediaEncoder 2025, I've had extremely long export times for basic sequences. For a 1920x1080 sequence around 2:30 exporting to H264, I'm getting export times in excess of 30 minutes. There are no effects, no titles or graphics, just a basic stringout of 1080p clips. The only difference is the updated MediaEncoder. I had one project that after restarting my computer, the render time went back to normal, maybe less than 30 seconds for a similar sequence with titles, lumetri color, and the works. I've tried restarting the computer this time but I'm still getting these extremely slow export times, all this in time with a huge increase in the annual cost of the software. Why do we keep getting huge increases in annual cost while the software gets worse and worse.---------------------------------ME Version 25.6Edition Windows 10 ProVersion 22H2OS Build 19045.6466Processor Intel(R) Core(TM) i9-7900X CPU @ 3.30GHz 3.30 GHzInstalled RAM 64.0 GB (63.7 GB usable)Gra