Bug Reports

When I export AE hangs at the end, the progress bar gets to the end and then AE just hangs for 5 to 20 mins. Export is always fine immediately after progress bar gets to 100% but AE is unresponsive like its still processing the last frame.Doesn't happen all the time normally after I have had it open for and hour or 2. Happens with any format (mov, h264, jpeg, tiff) and any duration even a single frame export.  

IssueFrames randomly not showing in EXR sequencesThe affected frames appear completely empty, fully showing transparent background checkerboardReloading the footage in the project panel will bring back the active missing frame but none of the othersAdobe After Effects version number25.4.0 (Build 83)25.6 (Beta) has the same issueNot an issue in 25.3.2 (Build 2) or previous buildsOther steps taken to fix the issuePurged all cacheTested exr sequences in new AE projectClean installed latest AE version along with a system restartSystem InfoWindows 11 (24H2)AMD Ryzen 9 7950xNvidia 4090580.97 Studio Driver192GB Memory

When opening an After Effects project saved with an english AE, in a German language version, the Fill effect gets reported as missing. (The German version obviously has the “Maske füllen” effect installed) AE Version 25 (German)MacOS 14.7.8 We tried to open the same project with AE 23.x (German) and it worked without problems.

its not about capslock and i deleted and re-downloaded After Effects. still not working   

I am having the exact same issues. Just navigating the UI causes freezing and the beach ball.  MacBook Pro, 64gb RAM, M2 Max Pro and I can't even do basic AE work that was easy and quick to do 10 years ago.  Adobe's quality control is absolutely unacceptable. 

Hi everyone,I am receiving the message above in screen crab when I activate the 3d effect on any layer, the message appears, and the rest of the work stops. The message is showing that "Cannot create font 'Tahoma", but actually, this is an incorrect message. I don't have the font Tahoma installed in my system.If one has the same glitch or something, please guide me on how to get rid of this issue. It is very annoying, and I am also not able to work on 3d in AEs.

Estoy aprendiendo a hacer un tipo de edición y me sucede que quiero hacer la capa del texto matte alpha de la capa luz pero no tengo forma de hacerlo a menos que retire que la capa sea 3D. Como muestro en el video, en el tutorial la persona tiene sus capas en 3D y le aparece para convertir sus capas en matte alpha pero yo toda capa que esta activada en 3D me quita la posibilidad de convertirla en matte alpha. De que forma podría solucionar esto?

Hey everyone,I’m having a weird issue in After Effects and I’m stuck.Every time I try to export a composition using Render Queue, I get this error:“After Effects error: An unexpected error occurred while exporting a composition. Error Code: 19972.”I’ve tried restarting AE and my computer, clearing cache, and changing the output format/folder… but it still happens.Has anyone run into this before? Any tips or fixes would be amazing!Thanks a lot 

Here it is: https://youtu.be/OXCNKZnXjeYThe two color properties are master properties. The two comps have the same fps.

Motion tile stopped working like it used to. If I change the output width or height over 100, over a turbulent displaced effect, it just crops everything... It works fine on 2024 😞

I have had After Effects for months and never had an issue with it. For some reason, when I booted it up today, it opens then crashes immediately. I then recieve this error message:Process: AfterFX.exe [20632]Product Version: 17.5.0.40File Version: 17.5.0.40Code Type: x64Parent Process: explorer.exe [5468]Date/Time: 2025-08-29 14:30:04 GMT Summer TimeOS Version: 10.0.26100.4768Time Awake Since Boot: 94 secondsCrashed thread: 55 [23032] THREAD_PRIORITY_NORMALException Code: EXCEPTION_ACCESS_VIOLATIONException Parameters: Access violation reading location 0x00007ffd4c956458Exception Message: 3221225477 The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. I'm not techcnical, so I have no idea what this means. I really need help as I have many projects to finish. I have tried updating my drivers but nothing has worked. I have not tampered with the files, they've been untouched for ages. Thank you!

When writing a script that calls replaceWithPlaceholder(), an error is thrown if the 'name' parameter is greater than 31 characters/bytes in length: "Unable to call 'replaceWithPlaceholder' because of parameter 1. The string is too long, it can only be 31 bytes after conversion." I've seen forum threads from 2014 regarding this, so it's a very old issue. Thanks!

Headphones are crashing after effects...So.. I got new bluetooth headphones. These don't connect to my pc very well and get disconnected every few minutes but connect back a few seconds later. If I'm trying to use After effects while using these headphones the playback just stop working after a few minutes of editing and After Effect crashes. If the playback stoped working but after effects didn't crashed yet, opening the audio output menu in the preferences panel will crash it.It's unusable.Changes on the audio output shouldn't crash After Effects.Does anyone has any idea on how can I fix this? It only happen with these headphones, but I'd like to keep using them because the older ones I had brought me medical problems with my ear.   Is there a fix for this?(I can use other bluetooth headphones fine with After Effect. This problem only happen when I'm using these new bluetooth headphones, which work well on my phone but not on the pc)windows 10i5-10400fnvidia

I've been actively working on an Ae project for 3-4 days now, and I've been experiencing a “freezing image” issue since this morning that is completely blocking my progress on the project. After the error occurred, I tried to exit but couldn't, and Ae's error message said that 3D part plugins were the root cause of the problem. Frankly, I don't know what to do, but I've already spent over 25 hours on this project and still have a long way to go. Using After Effects without 3D part plugins is impossible for me, and this error isn't my fault. Thanks. My system: Macbook Pro | M4 Pro - 48 GB RAM

Bonjour, J'ai récemment acheté un nouveau pc plus performant que mon ancient pour travailler sur de plus gros montage vidéos pour mes clients seulement depuis que je l'ai acquis, after effect ne fais que crash à répétition, et "ne répond plus" et lorsque je force l'arrêt avec le gestionnaire de tâche, c'est impossible d'arrêter de processus, même à partir de l'onglet détail et arrêter l'arborescence du processus ça me marque "accès refusé" celà fait 4 jours que j'essaie de trouver une solution avec l'aide de chat GPT mais rien n'y fait.Mon nouvel ordinateur : MSI vestor 16 HX AI A2WIGJe tourne sous Windows 11 Famille 10.0.26100Carte graphique : NVIDIA GeForce RTX 5080 Laptop GPUPilotes à jour : 580.97Porocesseur :  Intel Core Ultra 9 275HXRAM : 32Vram :16Stockage NVMe Samsung 1ToJ'ai déjà desinstaller tous mes plugins, desinstaller adobe puis réinstaller, puis reinstaller mes pilotes graphiques, essayer de mettre en logiciel mercury, enlever le rendu multi image, enlever l'accélér

Bug: On Windows, After Effects fallback fonts are broken for 5 major international character languages: Arabic, Persian, Urdu, Hebrew, and Korean.   When After Effects encounters these fonts, it uses "Myriad Pro" as a fallback font which does not contain characters for these languages. After Effects displays blank, missing text and it appears broken and empty. The text does not appear unless user manually changes to a font with supporting unicode characters. This bug is also in MOGRTs exported from AE / imported in PPro.   This bug is not present on Mac devices, and the languages correctly use the following fallback fonts on Mac: Arabic: Damascus Persian: Damascus Urdu: Damascus Hebrew: Arial Korean: Apple Gothic   The languages below display correctly on Windows with their appropriate fallback fonts: Chinese: Meiryo Japanese: Meiryo Hindi: Adobe Devanagari Bengali: Nirmala UI Telugu: Nirmala UI Russian: Myriad Pro -------------------------------------

プロジェクトパネルで名前順にソートをかけた際に2バイト文字の並びがおかしくなるまた_aaaの並び順もバージョン2023と変わっている 23.0.0 24.6.8 25.4.0

Hola, desde hace unas horas estoy presentando un fallo en el que me aparece el aviso de error de expresion utilizando las expresiones q trae el programa por defecto, todo empezo cuando hoy cuando trate de abrir un proyecto q incluia la expresion Zoom - giro 2D y a partir de ahi no consegui manera q volviera a funcionar, ya desinstale el programa 3 veces y nada, adjunto un video para q vean mi problema--------Hello, for a few hours now I have been experiencing a problem in which I get an expression error warning using the default expressions that the program brings. It all started today when I tried to open a project that included the Zoom - Rotate 2D expression and from then on I couldn't find a way to get it to work again. I have already uninstalled the program 3 times and nothing. I am attaching a video so you can see my problem.

Hi,Every time i try to apply the advanced 3D to any layer (f.e. a solid or even text) , it says this:"advanced 3d plugin generated an unexpected exception" and then after effects closes/crashes. I tried a couple things but nothing worked. And google isnt helpful either. Any ideas?:) ---------------System info    Application: After Effects v24.1.0.78    OS: Windows v10.0.19045, RAM: 15.95 GB GB, CPUs (logical): 12

My project opened fine a few days ago, but today it gave an error and won't open at all. I think some of the issues involved installing fonts and a new version of After Effects. I'm so frustrated. This project isn't finished yet.>>After effects Encountered errors while opening a project. 1) After Effecrs error: Error reading the text layer.Skipping the text layer>>your project file is apparntly damaged (skipped sections:9). Please save using a different namehelp meQQQQ 

I now open the project and it crashes after a while. Sometimes it crashes directly. My driver is the latest version, and AE is also the latest version. I don’t know what the problem is, so I can only come here for help.

I have my label colors set to highly saturated color because that's how I want them. But now with Ae2025, if I select the 'Dark' theme, all of these colors are darkened as well. If I wanted the label colors darker I would make them darker in the Label preferences. At a minimum, this should not be the default behavior. Ideally you should include a switch to make it optional. Please fix this!

ERROR :- advance 3d is not supported by the current hardware Device I Have Imac 2015 27inch software Version :- Af V2025.2.2  When i Imaport Glb File of A Car in Timline is not AppearsAlso When i open AF I Shows Pop up Error "advance 3d is not supported by the current hardware " Whats the Solution of this error kindly Help Me to Solve the Issue 

I can't open the script Animated Typeface.jsxbin in the latest version of After Effects 25.4. However in the version 24.6.8 I was able to open the script. The message that appear says: Unable to execute script at line 215. JSON is undefined.  

In the last few days, After Effects has been horribly distorting audio on the timeline. This applies to both MP3 and WAV files. The audio renders properly. These are the Preview settings, if it matters. Any suggestions?