Bug Reports

Imported a vector file from Adobe Illustrator and One object came in with a neagtive starting time and ending at zero time. Is there any way to fix or avoid this issue?I have been unable to adjust the start and end times for this one object. I have attached a snapshot of the issue. I am using After Affects version 25.2.2 (Build 2)Any insite would be helpful. 

I have exported a simple 5-minute video to AE render queue and the current render bar has been spinning with 0% progress for hours. I have emptied the cache, even reinstalled AE and also moved the files directly to my hard drive to see if that would help and nothing helps. Please advise. Is something wrong or does it do this?

I got upgraded to 24.5. Can anyone confirm if any plug ins have stopped working for them?   I'm getting an error using the Red Giant 11.1.9 Keying Suite plugins (Edge Blur, Light Wrap, etc.) saying that they can not be applied to a layer.     Downgraded to 24.1 and got the following error on startup.   Now, I like VFX Suite and all, but I know that Red Giant isn't gonna do anything to support these old plugs.   Anyone else had any issues?

Hi,I create best-of videos from Twitch live streams. The rushes are about 4 hours of .ts files with variable framerate/60fps.I use Dynamic Link a lot to edit my project in After Effects. The problem is that when I do this, very often the keyframes become invisible in AE. They are still there because you can see them in the Graph Editor, which serves as a workaround for this issue, but it's not practical.I always use the latest versions of my software, and I already had this problem when I started editing, which was more than 4 years ago. I also talked to support about it, but they didn't provide a solution. In the meantime, I have changed my hardware several times. I think it's safe to say that the problem is not related to my PC, especially since I also have it on my laptop.I would really like Adobe to fix this problem, as it wastes a lot of my time on my projects.Premiere Pro V25.2.3After Effects V25.2.2

Hello,I used to be able to add markers using the * key on my number pad while listening to an audio preview that was generated when I hit the . key. Now when I create a preview the cursor does not travel in real-time along with the audio. It goes slower. So when I try to add a marker, the marker is not correctly added on the time-line at that moment I want. Another issue is that when I create a preview, it loops and loops and loops. It seams that hitting the space bar to try to stop it does not have an immediate effect like it used to. Now it takes my computer a really long time to realize that I've hit a key to stop the preview. I've also noticed that my keyboard is not as responsive as it is in other programs. When using the type tool in AE, I'll have to type very slowly, almost like 1 character per second. I'm not sure if all these issues are related but it seems like it all started when I got a new computer and new OS. When I used after effects on my old computer using Catalina (or

Hi everyone,I'm experiencing a frustrating issue in After Effects. When I'm working in the Composition panel—say, drawing a shape like a rectangle—the mouse cursor lags behind slightly. It feels delayed and unresponsive, almost like it's dragging. This makes precise work really difficult.The strange part is that I have a fairly goodPC (Radeon 6800, ryzon 5800x, 32 GB Ram)  so performance shouldn't be an issue. I've already tried reducing the preview resolution and closing other background programs, but the problem persists.Has anyone experienced something similar? Could it be related to GPU settings, drivers, or something in After Effects preferences?Any help would be greatly appreciated!Thanks in advance!

Im animated a knitting simulation. The needle needs to be obscured by the grooves and the cylinder as it rotates. But as you can see it is not. Seems like simple geometry, any ideas on how to fix? These are models that were built in blender. Im using the advanced renderer because seems like this is the only renderer that supports 3d model imports. Heres a link to frame.io upload: 3d GLB overlapping issue 

Need urgent help please. A project file that I am currently selling in a marketplace is now BROKEN in After Effects 2024 / 2025. It was created using AE 2020 / 2023, and still works fine in those versions. I've spent many hours trying to figure it out, and not many answers. The project is essentially a flip board, with a series of tiles that have a Start set of text animating to reveal an End set of text. It works great as designed in AE 2023, but in AE 2024/2025 the text in the tiles goes all wrong: the wrong letters appear in the tiles at seemingly random times; even empty tiles that should contain no letters will show letters in some frames. Or, letters will disappear then reappear.  Using a Purge > Memory & Disk Cache seems to shuffle the problematic results. So it seems that the glitches are fairly random, and a cache purge will produce different problematic results. I've provided a stripped-down version of the project with text already inserte

MacBook Pro. 2021.. M1 Max. 64 GBHappening to both After Effects 2025 and 2024 Full error alert is:Last log message was: <82802> <FontServer> <5> 3 Changed ctSync_msec:327 ctSeed:1 dicts:1393 total_msec:366 I've removed corrupt and dublicated fonts from Font BookI've used Terminal to clear Font CacheI've restarted my Mac and re-installed both AE 25 and 24. I've run on safe mode and restarted preferences. It keep crashing Sometimes it opens without crashing, so i can do some work - but when i work with Tracker and either try to change the options to "stop when under x% confidence" or try to simply apply the tracking data to a layer, it crashes with this message:Last log message was: <72305> <RenderThreadExecutor> <1> Creating executor with 10 threads. Worst thing: the crash logs are empty(atleast to the ones i find in ~/Library/Logs/Adobe/Adobe After Effects 2025Help

Hi all,some strange problem occured recently using After Effects 25.2.2. When i try to overlay Footage (Gold Particles on black background) using add or screen mode for example., the Black part of the Footage is darkening the layers below. No 3D layers involved. Did anything change recently in how those modes work?Thanks in advance!

I cannot generate previews in both recent versions of Adobe Premiere and AE. I get 1-5 minutes of edit time, then they freeze or the window turns black, and then I get a pinwheel. I have tried to roll back the software, but the same issue persists there and in the most recent Betas.Premiere 25.2.3AE 25.2.2APPLE M3 MAX48GB RAMMacOS Sequoia 15.516 Core (12 performance and 4 efficiency).I've made new files without the same file this is happening in, and the same issue persists. I cannot edit anything for more than a few minutes. I have...Moved cachescleared cachesetc. I have pretty much done every basic fix and everything mentioned recently in this community about this particular issue/update (which I cannot reverse even if I do roll back).Any suggestions?

There is a dead link in the documentation here: https://ae-plugins.docsforadobe.dev/intro/how-to-start-creating-plug-ins.htmlIn the first section where it states: "See a quickstart video on building an effect (on macOS): adobe.ly/2sjMDwM"

I have faceing same issue., but i try this steps but i can't solving the issue., what i do?? Restart After Effects – Sometimes, a simple restart can resolve temporary glitches.Update After Effects – Ensure you're using the latest version, as updates often fix bugs.Clear Cache – Go to Edit > Purge > All Memory & Disk Cache to remove any corrupted cache files.Disable GPU Acceleration – In Preferences > Display, try switching off GPU acceleration.Reinstall After Effects – If the issue persists, reinstalling the software might help. i try following steps.,, but no use

Hi, I've been having a problem where I flat out can not use my 4 brush related tools in my toolbar in AE (desktop). I get no error code, it's simply when I click on either brush tool, clone stamp tool, rotobrush, or eraser tool, it will not change my cursor to that tool and doesn't work as if it is either, every other tool works. Using the keyboard shortcuts does not do anything different.  It acts as if they don't exist and clicking them only highlights the tool in the toolbar but nothing else. I've tried new compositions, updating, restarting, uninstalling, new workspaces, reset preferences, driver updates and probably more I cant think of. I'm aware that brush tools can only be used in the original layer source panel by double clicking on the clip, still doesnt work. If anyone has a way to fix this I need it desperately. Thanks.

Every time I open this one specific project it plays only half of it then completely freezes and won't preview any more, it also crashes every time I try to save. I've tried disabling my plugins, it doesn't help, and this doesn't seem to be happening in my projects which do use plugins, only this one project. It was working just fine and then it just suddenly stopped working. I've tried everything: changing my audio output, clearing all my cache's, disabling plugins, checking if I have any old ae apps downloaded, and literally nothing works so I've came here to try and see if anyone can help.Only happens in one project and it is so annoying, I'd much rather not have to redo all my hours of work. Please give some ideas on what could help, thanks! 

Specifically, the Opactiy Animator property does not interpolate/animate between selected and unselected states and vice versa. When the Fill Color Animator Property is applied, it introduces strange color output.Here's the link to the Screen Recording showing me reproducing the Bug.Screen Recording Here's a screen grab of my set up - End prop's keyframe goes from 0 to 100.

Hello,I'm working on a very large image (16,000 * 2,000 px) and I'm having a problem displaying my layers to which the "Wave Warp" effect is applied:when I work in "half" resolution everything is normal, but when I switch to full resolution, all these layers disappear both from the after display and from the exports. Do you have a solution to this problem? Thanks in advance

the program crash my tablet and after effects as well at the same time I have to reset the pc in order to keep working it does it randomly when ever I click on a value on the left side panel ( effect controls) it does not really matter what effect I'm using. 

Hello everyone,Since the 2025 update I have the problem that the preview flickers extremely. This is extremely annoying and I have already tried various things to fix the problem (reinstalling, adjusting settings to my rather weak PC, and so on).I have not installed any plug-ins andis running version 25.2.2My PC:Intel(R) Core(TM) Ultra 7 165U 1.70 GHz16 GB RAMWindows 11 Enterprise Unfortunately I have no idea how to reproduce the problem.Do you have any ideas where the problem could be coming from?

My AE project has missing files, but when I search for "missing" in the project panel, nothing comes up. This issue has been ongoing for a couple of weeks now. Maybe related to latest update. After Effects Version 25.2.2. (Build 2)macOS  14.7.5 (23H527) 🦆

Hi all,I recently upgraded to the latest version of AE (25.2.2) via the Creative Cloud Desktop app.When upgrading from the previous version I chose to keep my old AE preferences.After the upgrade installation was complete I now get the following error message and have been unable to open AE since:After Effects warning: Unable to create AGM font ("Adobe Clean" - "Bold")(Dell Precision 5770 \ Windows 10 Enterprise - 64bit \ version 22H2 \ OS build 19045.5737)Microsoft Copilot returns the following answer to my query:"The error "After Effects warning: Unable to Create AGM Font ('Adobe Clean - Bold')" typically occurs when After Effects is unable to load a specific internal font used by Adobe applications for UI rendering or internal processes. Here's a breakdown of what it means and how to fix it:If the font is missing or corrupted:Try reinstalling Adobe Creative Cloud, which should restore the Adobe Clean font.Alternatively, copy the font from another working Adobe installation

I've had this problem since the first version 25 of AE but it still hasn't been fixed and I haven't read anything about this anywhere yet, so I am wondering if this is a common problem for others or just me? If someone else has this problem, did anyone ever figure out a solution? Could it be a plugin, preset or menu option that does this? I attatched a video showing this problem. It never happened before this version and suddenly is always there.

After effects will not open. My device meets the requirments to use After effects and all of the other adobe apps I have work fine e.g illustrator,photoshop,Premier pro but one day after effects stopped working. This was nearly 2 months ago The splash screen will load then disapper or The splash screen will glitch and not allow me to close it meaning I have to use task manager to close it - photo of the second outcome attached. It gives me options to start in safe mode or reset prefernces but none of these options work and I do not have any plugins installed  I have repeatedly uninstalled and reinstalled and even updated to the latest version v25.2.2 However even switching to older versions does not work. Here are my system specs - Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.80 GHzInstalled RAM 20.0 GB (19.8 GB usable)System type 64-bit operating system, x64-based processor I have even tried the Beta AE but it still will not work&n

Hi, please help!After Effects crashes on launch. Happens both on my mac studio, and on my macbook pro.See attached screenshot for error. Anyone experience anything similar or has any idea how to fix it? Have uninstalled the program, but still happens when I've reinstalled it. Apple M2 MaxMacOS 15.4.1 (24E263) 

I just updated AE to 2025.2 and opened my project, the lumetri scopes now interpret my footage with WAY overblown values. I render/composite/output in HDR on an SDR monitor and rely on the scopes to work on my content, now it is useless: I've tried changing all the settings to try and get it to display the accurate data. For the record, this is how the Lumetri scopes is supposed to interpret the same file, from AE 2024:Please fix this, I absolutely need to get this to be working right again.