Bug Reports

Just curious if anyone has ever encountered this: you plug in headphones to your macbook m4 and you can hear internet audio and Adobe Premiere audio through your headphones but when you go into After Effects you can hear the sound playing through the computer speakers and not the headphones while all other audio goes through headphones. Just me? After Effects 25.0.1 (Build 2), Mac OS Sequoia 15.1.1yes ive definitely done a restart and shut down. this has persisted for a few days now. not sure when the issue started but couldnt have been that long ago since I recently bought this m4 macbook maybe 2 weeks ago

My project freezes everytime I try to render in v25. Opening the same project in v24 works no problem. Is this a known issue with an update coming to fix it?

I'm using AE 2024 on Windows, and this bug has affected two of my files. I've tried changing the video rendering and effects, clearing the cache, and using hardware acceleration. I have also redownloaded everything and tested whether it was my plugins, yet it still happens. I am unable to go to another file because it crashes. I also am not able to close it regularly since it gives me a white screen.

Issue Users upgrading to MacOS Sonoma (version 14) may find that After Effects will not startup and will report errors such as:   After Effects can't continue: internal structure inconsistency (g) ( 25 :: 2 ) After Effects error: globals unborn. ( 21 :: 3 ) After Effects can't continue: unexpected failure during application startup After Effects can't continue: ... check for permissions or other error messages   Users may also find installed plugins are failing to load or exports from the Render Queue are failing in ways they did not before upgrading to Sonoma.   Resolution The cause of the issue appears to be Sonoma adjusting the permissions and access to folders that After Effects requires to run. These include: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore /Users/[Username]/Library/Preferences/Adobe/After Effects/[Version] /Users/[Username]/Library/Preferences/[com.Adobe.After Effects.23x-24.plist(s)]   To check for the appropriate permissi

Hello there.I faced an issue recently while trying to collect my AE project. I try that with AE 2024 and also AE 2025. but in both versions I've got this error:

I was doing some compositing and wanted to scrub through a cached shot while the grid was enabled to see some alignments. I noticed that the whole application stutterd and only updated at about 5fps.  It improves if you zoom the viewer to fit, but zooming to 200% is terrible.   I think it's really concerning that a simple grid overlay causes such issues and I hope this can be adressed very soon.   Specs: Win11 R9 5950x / 128GB / RTX3090 566.14 studio driver 4K Sony Footage XAVC MXF 4K 25p comp cached Grid enabled Viewer zoom 200% AE 24.5 & AE 25.2.0b24 beta (slightly faster but still issue in beta)  

Hello, I'm using the latest version of After Effects 2025 (Windows 11, 64 bit). I'm using essential graphics to create a faux coin 3D spin controlled by a slider connected to the essential graphics. When I duplicate the layer (the coin comp) in the main composition and animate the essential property "slider" of the individual instances, they do not follow the values of the keyframes properly, the coins make random movements. I know it is a bug because when I create new layers or change the label color, the animations of the coins change randomly. If you watch the ReportError.gif you will find that random transformation when the coins should be still. In the Screen.png you will notice that all the properties have the same values but in the viewer, you see the wrong movement. This is not the first time this bug has happened to me, essential graphics seem to not work properly with a lot of instances. Any solution?

Hello,I’m having a problem with Adobe After Effects. The application suddenly stops on the "Initializing Required Components" screen. Here’s what I’ve tried so far:Fully uninstalled and reinstalled the app.Installed two older versions of After Effects.Tried almost every solution I could find online.Unfortunately, none of these steps worked, and the issue persists. However, I noticed that when I created a new user account on my PC and logged in, After Effects worked fine.I would appreciate any help to resolve this issue on my main user account.Thank you!

Hello,I recently updated AE to the 2025 version.I opened a file, made some edits, previewed the video a few times (clicked space bar), it worked great.Made some more changes, clicked the space bar again, the hand tool was being selected then deselected when I clicked and released space bar.And the video stopped previewing (even when I moved the "curser" thing manually along the video or when I clicked "play" in the preview window).I saved the file (it seemed to have saved well) and tried exiting the program, when I did AE stopped responding. I force quitted it and re-opened the file it my changes after the space bar stoped responding were not made. 

Maybe I'm a fool for asking this question; nothing is at 100% in the Task Manager, and After Effects can't rotoscope and freeze-frame faster. 

all the video editing softwares are not showing previews even when i updated all the nvidia driversand and run the cc cleaner nothing seems to work only the time line moving but witout any view is there any specific diver i need to install to windows to work properlyrtx4060 16g32ramgen13 core i 7and i added all the apps to high performance graphic list 

I have a comp with 51 shape layers & lots of expressions, which makes After Effects lag a lot (as usual), BUT it's worse in Ae2023 than previous versions.To show the issue, I've made these two GIFs, from Ae2021 and Ae2023, to show how long it takes to just deselect all the layers.The click is shown by a yellow circle under the mouse cursor at the beginning. The first one is Ae 2021, and the delay between the click and the actual deselection is already quite annoying, I've measured it to be 1.5s (I've run the test several times to get the average time)The second one is Ae 2023, the delay is 2.5s. I just can't work anymore with After Effects with this lag, it's just a no-go, and I'm going to recommend to everyone to not update if they're going to work with Duik. One just can't work correctly with that.If it lags so much for simple actions like (de)selection, just imagine how painful it is to precisely adjust any value. IMHO it is more than urgent that After Effects lags lik

whenever I try to use Roto brush my after effects crashes..check the video below

Hi, I would like to come up with weird Pen tool bug I have just encountered.  I was trying to make a mask around a character, and the Pen tool didn't create mask point on the cursor location, instead it kept adding all mask points in the same spot (where I clicked for first time) and only way to extend the mask was to click and holt the mouse button.  As mentioned in the post bellow, the solution was to delete scaling keyframes - when deleted, Pen tool started to act normally again - but after adding keyframes back, Pen tool acted wierdly again. I guess it has to be a bug - I don't have any idea what would be this helpful for - and since this bug was recorded 6 years ago and it still appears, I would like to point on it, because it can be very frustrating for users that don't know the "delete keyframes solution" Here is the screen recording (sorry for the music, I had Spotify on with some Discover weekly stuff going on 😄 ) - https://drive.goog

Hi Fellows, Hope you all are doing well.From the last few Days i'm facing a problem in after effects that when i place 3D Object in the scene and camera follow the charcter the object will be disapper at the end please help me to get out from this.. thanks in advance 

Reloading .exr footage does not update any multipass layers. You need to close and reopen AE for the extractor layers to update.

Hello guys,I have installed Cinema 4D Lite Add-Ons, but it appears to be error when I tried to open it. I have tried:- Reinstalling After Effects 2025.1 (Including Add-Ons)- Restarting My Macbook Pro M2 Max- Adding Cineware to Layer, but it didn't work.- Checking After Effects Add-Ons on Creative Cloud app. It appears that Cinema 4D already installed. But I can't open in After Effects 2025.1.Nothing works. Please help me. I attatch some of messages error.I am using After Effects 2025.1 (newest version as per 17 November 2024) and Macbook Pro M2 Max.Thankyou so much.

I'd like to report a bug. When 3D Channel -> Cryptomatte plugin is active the Hand Tool is not working which to me is very annoying. In this particular EXR I've got plenty of objects and I'd like to use the hand tool to pan around the viewport to select the ones I need for matte. It also doesn't work when pressing SPACE. However, when click off to deselect Cryptomatte plugin, Hand Tool works so I can move around in the viewport but I feel this is an unnecessary additional step just to find the objects I'm looking for. Please could you fix this? Thanks. I'm on AE 23.1 Thank you. Peter

The Preview in After Effects looks different than my actual render.  Preview:                                                                             Render:  I have a 3D-Render (EXR-sequence) imported. I changed the project settings for colour in After Effects to the same outputs as I have in Maya. So the Render in After Effects would look exactly the same like in Maya. Now the Priview in the After Effects looks exactly the same, but if i render that out from there it looks different. Here are my colour settings in Maya: Here are my Project settings for color in After Effects: An here are my Render and Colour settings for rendering in After Effects (for the render list):Main render settings:                        &

Hello, I'm kinda desperate here ... I'm using adobe since years and it never been stable to me. My mac computer was near death and couldnt handle after effect anymore i bought 3 months ago a 6000$ computer :Processeur Intel(R) Core(TM) i9-14900KF 3.20 GHzMémoire RAM installée 128 Go DDR5RTX 4090 NVIDIA2To Cache SSD  And still as soon as i put Pixel motion AE, the project crashes immediatly, i even have Blue screen of death. Exactly the same on my mac that is 7 years old ! 3 type of crash for the same effect : - Blue screen of death- No error just crashing without a word- some error  I've tried several fix online, clean install, preference setting, preview settings etc etc none of them work. Job that should take few minutes can take days because of this. 

The program doesn't indicate the correct location of the saved file.Hi, in short – I have a file saved in the "XYZ" folder on the D drive. When I open it and try to save the file again using the "Save as..." option, it doesn't show the destination folder where the file is saved. Instead, it shows the last file opened with After Effects.I'd like to add that something must have changed after the update because it worked fine for years. Other applications like Illustrator, Photoshop, and InDesign work correctly in this regard. Is there any way to restore the functionality so that the "Save As" option points to the folder where the file I'm currently working on is saved?

After Effects versions 25.0.1 and 24.6.3 both have the same issue. When I put Lumetri Color to video the following error appears:After Effects warning: Invalid menu operation. Then when trying to do anything another error comes: After Effects error internal verification failure, sorry! {invalid index in indexed group} The 2nd window needs to hit ok about 50 times for get it off. The Lumetri Color doesn't work. I haven't had this error ever before. It appered yesterday. I managed to use Lumetri Color perfectly in start of November or at least in end of October.I read that this have happened before in 2020, 2022 and 2023. The solution was new NVIDIA drivers. My GPU is GTX 1080 ti and the driver is v566.14 (Nov 12, 2024), which is newest. It might be the problem this time also. I had older drivers when Lumetri Color worked. I have also updated After Effects every time it is possible. Anyone knows what to do? Or do I just need to stop working and wait for the

Steps to reproduce:    1. I opened a project I had been working on yesterday and today imported new footage.Result: After the footage imported, I began seeing the spinning beach ball any time I clicked on any menu. This freezing up lasts about a minute or two... Very disruptive. I had to force quit multiple times. Cleared my prefrences and cache... Still having the same issue.Expected: I expect to be able to click on a menu without it freezing up.  System info    Application: After Effects v25.0.1.2    OS: macOS v14.7.1, RAM: 64.00 GB GB, CPUs (logical): 10

I created an intro for a client, I used this intro yesterday and did not have this issue. Its basically a template I created and I can change the videos in the template when needed. After export a strange vertical transparent white line appears down my video. I have attatched pictures so you can see what I mean. 

@DaciaSaenz  I've an issue with large distances/scales, which is often the case in Google Earth Studio. Depending on the render engines, even shape layers don’t display, and for 3D object models, I have to disable collapse transformations, then they only appear in the Classic 3D and Cinema 4D engines     Using reasonable distances/scales: Best renderer -> Advanced 3D             Using large distances/scales: Best renderer -> Cinema 4D         * For large distances/scales, I have to disable collapse transformations on the 3D object, which I don’t need to do for reasonable distances/scales.