Bug Reports

Here are just a few bugs I found to help the adobe team out.1.) Eyedropper Tool "Current and Below" not working properlyThe eyedropper tool for sampling colors on "current layer and below" doesnt always work when my layers are inside of a group folder with a cliping mask added to that folder. This bug actually has been going on for several versions of photoshop too Mac/and PC.Actually I made  a file that replicates the bug. Please take a lookhttp://coreyloving.com/TEMPSTuff/EyeDropperCurrentAndBelow.psd2.) New View> Flip Horizontal Dual Windows BugWhen using the new View>Flip Horizontal with a second window. If you keep flipping that 2nd window after awhile it seems to mess with the UI of photoshop causing UI glitches/slowdown. Like for example the layers panel and other windows start acting up and freezing. This happens to me on my Mac at work, but I dont think I got it to happen much on my windows PC at home.3.) New Color Wheel BugFor me I have my panels pinned to the side

Brand new CC install on new Windows 10 install, new hard drive. Exporting via SFW.I had copied over one custom setting file to ~\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Optimized Settings\ but it wasn't showing in the SFW Preset list.Decided to create a new preset, and Photoshop offered to save it in the CC 2018 folder instead of CC 2019. Cancelled that and copied my old preset into CC 2018 and verified that it showed up in SFW.

Photoshop CC 2015.0.1. I record action - "Save As" using JPEG2000 format (80% quality, lossy). After that I open Automate-Batch and call recorded action to folder. Unfortunately saved files are incorrect - many times larger than supposed to be. And save process is very long. My source files are 16-bit TIFFs with non-sRGB color profiles.

For this issue, the color picker has to be set to "Current & Below", or "Current & Below, No Adjustments."The problem is if you try and color pick your current layer inside a group that has any kind of layer clipped to it, it will ignore your current layer and only pick underneath it. In some areas, it sometimes picks the proper color, but typically it just ignores the current layer. The only way to resolve this is to unclip the layer from the group, turning it off doesn't help. This has been verified as a bug in CC 2015.5 and CC 2017, all versions, by both me and a colleague on separate machines, both PC. I haven't tested any other CC versions, but it is NOT an issue in CS6.Interestingly, on lower resolution files, it sometimes goes away, but it's persistent on higher res files. Also, in SOME documents, changing the sample to 3x3 rather than point, it will pick up the proper color in more areas, but is still glitchy. I wonder if the cache levels on the document might

export layers to files is merging each layer with one other layer on export. I have a bunch of text only layers and half a dozen regular image layers.  I'm exporting png24.   I've used this feature extensively and today it starts doing this.  I finally found a work around - I put a blank text layer at the bottom of all my text layers and at least now I can't see the overlay.  Also, export layers to files only seems to work right if I set my visiblity and choose Visible Layers Only.  Any other choice causes the program to terminate early with some sort of "delete isn't available" or something.

When you use Export As for an Artboard the granularity is 1%, i.e. if you enter 0.625 it is rounded up to 0.63. This is a massive limitation when it comes to exporting artboards and is an issue that was not in 19.1.6, where it worked fine.

When I try to copy and paste Japanese kanji with ruby above it into a text field, only the ruby pastes. I'm copying from a .docx document if that makes any difference. This page explains what ruby is https://en.wikipedia.org/wiki/Ruby_character.

Hello,I am a photoshop user and i desperatly need to use the overlay preview in masking. This can be done on english keyboard with the \ shortcut.But it does not work with french keyboard, photoshop tells me I should do CTRL + \ but, on a french keyboard, we have to press ALT GR to make the \, and photoshop does not recognize CTRL + ALT GR + \I know this can be done manually in the "channel" tab but I want to do it fast with a shortcut.So please, can you make this shortcut assignable ?

Hi! The following issue has been around for years. And if you are not careful you might loose your work!Here's the issue:When I am done with an image in photoshop I have created an action to save different versions of my file like: layered PSD file, flatened TIFF, Low Res JPG.The save paths lead to different folders on a network drive (Synology NAS). So far so good. Works like charm. BUTthe next time I turn my Mac and NAS back on, the action uses a random path! Sometime it even puts in a weird filename. So there is a huge chance that existing files will be overwritten.It mostly happens that one or two paths will be random and one stays as it has been set by me. If you are not super aware of this it can LEAD TO DISASTER!Why is that Adobe?Could you pleas fix that Adobe!A fix would be highly appreciated.Thank you.

Since I upgraded from Photoshop CC 2015 to CC2019 it has been a torture to work with Photoshop. Very laggy performance, polygonal lasso tool very slow when autoscroll to the left (even with Shift pressed). The properties tab doesn't close when clicking on "X" button, but it closes when you try to move the window.The redraw is very slow, with several problems of visualization. For example, if I have 2 files open and I wanna flick from one file to another (Ctrl+Tab) my screen doesn't update and I need to undock it the from tab to redraw my screen.Almost every time, if I'm working with my file docked in Tab mode, all the shortcuts stop to work and I need to undock in order to have the shortcuts working again.In summary, its impossible to work healthy.I've checked already and tried different settings on Preferences, but nothing has changed.I've tried to remove Adobe CC products from my machine and reinstall from scratch, but nothing has changed.All the drivers are updated to the lates

Photoshop CS6 sometimes can't save to my server, giving program error or telling me i don't have the rights to overwrite the file. We have to copy files on desktop, then edit, then save on desktop, then transfert to server, which is for us a serious problem. I don't know anyone in agencies not working on servers. Sometimes it doesn't give any error, sometimes it does...Thanks in advance!

When using Free Transform, holding down Shift while dragging a corner rightly constrains the proportions of the shape while resizing. However, holding down Shift while dragging a side handle does nothing. It should continue to constrain the proportions as it does in Illustrator.

In CC 2018, it was possible to animate a material on a 3D object. I am unable to do so on 20.0.4.The test setup is really straightforward: 1) Create a new, blank 1000 px square document 2) Create a new 3D mesh preset from layer, and make a sphere.3) Create a new video timeline.4) Double-click on the sphere's material in the Layers panel to open it.5) Add a layer, and draw a line on the layer.6) Create a video timeline, and keyframe the position of the "line" layer.7) Move the play head to another position and move the "line " layer to create a short animation. 😎 Save and close the material.On CC 2018, I could scrub the video timeline and watch the line move on the surface of the sphere.On CC 2019, when I scrub the timeline, the animation in the material does not play. Exporting the rendered video also does not include the material animation. This constitutes a major loss of functionality in the 3D area of Photoshop.

Hi everyone. I found that when choosing group blending mode as linear dodge, it would act in a differently from simply apply a linear dodge layer. An example: Upper one the adjust layer, lower one the 'adjust group'. (in case these helps: Layer 1 consists of deep blue& white, the two layers are white rectangles blurred using Gaussian blur.)The group only contains one layer in normal mode which has identical pixels as the adjust layer does.Same thing happens for color dodge mode, but not for lighten, screen and lighter color. Seems blending type related. Searched for blending methods and group blending mode, but came to that in this case they should work in the exactly same way... Did I missed or misunderstood anything? This is a quite interesting feature but I'm curious about the mechanism.Thanks in advance.

CASE IDE-000034875 CASE TYPEProduct PRODUCTPhotoshop PRIORITYEscalated IMPACTMedium DATE CREATEDJune 28, 2019 4:33 PM Requesting that a PS dev includes the psuserconfig.txt (or a better fix) for implementation during install of photoshop both via CC installer and prepared packages for deployment.Defined workaround from Adobe: https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.htmlThough this still adds a pain point of management of PS. Requesting that this file is added during install (as the PS install adds folders to your appdata roaming anyways, this should already be a default)

I can't export an individual layer in a Photoshop document if I created animations in the Video Timeline. Instead, Export As only exports the first layer I tried to export and not the one I selected. I have to close and reopen the document to export the layer I want.To set it up, there needs to be 2 layers in a document. The Video Timeline has to be enabled. One layer can have a basic Transform animation with 2 keyframes and the other layer can be moved on the timeline a bit. The cursor may need to be moved too. Trying to export one layer should work as expected. But trying to export the other layer will cause the first one to show up again, with no way of getting the other layer to export without closing and reopening the document.I am on Photoshop version 19.1.2 20180302.r.277Has anyone else had this problem?

Each time I restart Photoshop, the Save for Web dialog box forgets the preset I was using. I save to JPEG 99% of the time but PS defaults back to GIF. This is a newer problem — it cropped up a couple months ago though I can't remember which version. I know Save for Web is on its way out but until Export As catches up with my needed features this regression is annoying for me (especially since I restart a lot with flaky MacOS Mojave right now.)

Hey, community. I think I found some sort of a bug in Character dialog window. Basically i used to change any character parameter by scrolling on it's input field. It's super easy to change font, size, and other parameters. The point is that in Ps 2019 the only field which doesn't react on scroll is Font Style selection field. I think developers just forgot to set this option for Font style field. Otherwise i don't see any logical reason to disable this usefull option on this particular field. Thanks for support. 

Just installed CC 2018 on 2 fresh new computers, and everything works fine except for png image sequence export. When we try it just says "Could not complete the Render Video command because of a program error". Any idea why?

Never ending process working on big raw images (With 1 layer plus the Mask) using Aware content Fill.Working once or twice then process never stops (i'd say probably a bad way of managing RAM) on Windows 10By the way Working on Rulers in Photoshop 2019 makes Photoshop crash tooMy Computer is 48 Go Ram (I'm Stuck)Back To Toshop 2018

Hello In the IPTC Standart Extension version 1.3, there are a new item in the metadata structure called "Registry Entry Details" was added In addition of [Item Id] and [Organisation Id] the new standart added [Role] Unfortunatly photoshop don't use [Role] in the WMP windows (see scrennshot) When this new feature will be add in photoshop? We need that  Thanks

So I keep having the problem with quick export not working. I have to quit Photoshop and go back in to get it functioning. This messes up my work flow is this a known issue or is it just me. Windows 10 - 64 bit most recent update to Photoshop CC 2015

When I open PhotoShop, it takes my computer a moment or two to open it (most of my PSDs are at least 2GB big), so I switch back to my browser to keep working, but every time there is an alert, or popup, or question, or it simply successfully opens the PSD, PhotoShop forces itself to the front, interrupting what I was doing in another window.It can be very frustrating, especially since I am more often than not in the middle of doing something.And I wish it was as simple as Alt+Tab-ing back to my window, but sometimes it just forces its way to the front again!I don't suppose this is a feature that can be taken off/switched off?

My issue is simple. I'm getting crashes when I attempt to render 3D, in multiple scenarios:- A material has an Opacity less than 100%- A material has Illumination- A material has refraction.. and other random times when attempting to render. I also still get occasional crashes when attempting to edit an objects materialMy PC:Win 10 Pro 64 bitCPU: Intel Xeon E5-1650 v4 @ 3.60GHz24 Gb RAMGPU: 4095MB NVIDIA Quadro M2000 (I have the latest driver from NVidia - Quadro/Desktop Quadro Notebook Driver Release 418, version 418.81)Photoshop Settings (version: 20.0.3)uses 70% of available RAMUse Graphics Processor checked, on Normal modeHistory States: 20Cache Levels: 4Cache Tile Size: 132kHere is a screen of my 3D settings:If someone would kindly remind me how to paste in the crash report I can do that as well. I spent an hour and a half on Adobe Chat with a rep who made many adjustments, trashed prefs, changes settings, etc. In the end his only solution was to install an old

  The problem: The photoshop tech documents from Apr 2019 say that it supports 64 exabytes of scratch space ( https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html ) but when i reach around 2.2TB - 2.5TB, i start getting "scratch disks are full" error even when there is plenty of space left on the disk and more on further disks in the scratch disk priority list (their order doesnt matter, it simply happens at 2.2TB+ no matter what disk is being used when thats reached). The scratch files are 68gb each and the last one at the error point is smaller than others, just like when i genuinely run out of space so it tries to fit in the last bit, except this is an invisible wall and there is still plenty of space and disks left.   To reproduce the problem: create a big document like at least around 5-7GB (can be more, this doesnt matter, but we will need multiple files, not one supergiant doc) by creating a canvas of say 150 000 x 150 000 pixels, scale