Bug Reports

When I open a raw image with photoshop it does what its supposed to do, it opens the camera raw. But, when I click on the mask icon, it pops up a info window discussing masking. Just a little informative window. However, it does not allow me to click away from it. It locks up Photoshop. Experieced this about three times so far, forgot the last time, lol. Please let me know if I am doing something wrong. This is the only thing I see glitching. I can use lightroom LRC. I do understand that and I am for now. Just like the convience of using Camera raw as well.  James 

Pretty much the title. Where I work, we need to save multiple files as BMPs daily and this bug has been affecting more and more of us lately. We will be able to save one file as a BMP and then the rest of the open files, the BMP dialog box does not open. We usually get around this by restarting Photoshop or our entire computer and then it will work for a few files and then stop again. When closing out Photoshop the error box "Can't write new document presets file." appears. We are unsure how to reproduce these steps as there haven't been any updates that may have caused it. It just sort of happened one day to one person and then a few days later to another, etc. It would be great if we knew what the error box meant and how to treat it as I assume that is the main issue behind not being able to save in BMPs.We are using the newest version of Photoshop 2024 on windows. This did not happen in Photoshop 2023. 

I can open png and psd files without issue, I can not however open jpg files unless running Photoshop as an administrator. I get an submit crash report issue. Everything worked fine a few days ago, I've got 64 gigs of ram, a RTX 3090 GPU and an I9-12900K processor.  I tried uninistalling, re-installing, deleting preferences, installing previous versions, completely uninistalling graphcs card drivers using DDU and reinstalling running SFC /scannow and DISM etc. If I run as administrator I can't drag and drop files into the Photoshop window and if I open Photoshop without running as administrator I can't open jpg files.  I've included a screenshot of the crash error as well as an error report that it generated. Could someone offer some suggestion as to a fix? Thank you! 

Filing this as a bug because currently Photoshop is unbelievably laggy in this scenario, when historically (especially in pre-cloud days) it used to perform much better. I'm on Windows 11 Pro, on a laptop with an i7 processor, 32gb memory and discrete graphics card, my disk is less than half-full and I've set PS to use 80% of available RAM. PS version is 25.11.0 20240716.r.706 b326a7d x64. Editing a 916mb, 10157 x 15000 px file with 19 layers, PS is slow to respond with basic tasks like moving around the file at a high zoom level and transforming layers. Sometimes when using the hand tool to move around, colored artifacts appear on parts of the file. The tool keyboard shortcuts don't always work on first keypress, or they seem to work but then don't (e.g. with clone selected, pressing move tool shortcut shows the cursor changing to move tool, only to revert on first click). This is particularly disappointing because I've been using PS to create large-scale photomontages

 Hola contrate la prueba gratis de 7 dias y solo la use una vez y ahora deseo cancelar mi plan y suscripcion y la ia de asistencia no me deja y se me quiere cobrar el plan pero se supone que tenia 7 dias para cancelar y hoy en unas horas recien se cumpliran 7 dias 😭

This is occurring in the most recent version.  When you accidentally nudge a locked layer, the error dialog appears stating "Could not complete your request because this layer is locked."Cool, I dig that, I misclicked or did something dumb. Here's where it gets interesting.  Every time you do this, Photoshop now opens a little floating transparent window and attaches a "coordinate box" to it.  But the kicker: you can't close it.  It floats above your image and exists in its own panel or window; when I show desktop and open applications move off-screen, these coordinate boxes move independent of my workspace.  Better yet, if you repeat the invalid nudge, additional coordinate boxes appear.  They are also selectable by the MacOS screenshot tool as their own windows.Further, once you've created one of these little coordinate boxes by accident, layer previews stop functioning/updating, so all layers look appear blank.  This is the worst part.The only

Hello, Depuis un moment je rencontre un problème quand je passe une photo de lightroom à photoshop. Une fois sur photoshop avec les retouches effectuées j'enregistre celle-ci qui automatiquement retourner sur lightroom avec les modifications mais celle-ci a des traits de couleur jaune, cyan etc... qui apparaissent.  J'ai cherché de partout mais faut croire que le problème est peu repandu, si vous avez une solution je suis preneur 😉 

Hello, I connected the Grunding Smart board with Pardus installed to the computer with Windows 11 using an HDMI cable and a printer cable. In this way, I can use the applications on the board. In Photoshop and other Adobe programs, I can use the brush, regtangle tool or selection tool from the tool menu, but I cannot operate on the page. Is there a solution? I plan to use it in this way for active learning while teaching lessons.

I have getting this type of height & widhth error while opening all file sometimes, this option not closing, when i close photoshop that time only disappearing any permanat solution ?

I HAVE NOTICED A PROBLEM WITH THE CURSER. I HAVE IT SET TO PRECISE AND IT KEEPS CHANGING TO JUST THE CROSSHAIRS. THIS HAPPENS RANDOMLY. I TRY TO RESET IT AND NOTHOING. I END UP HAVING TO SHUT DOWN PS AND RESTART THIS WORKS MOST OF THE TIME. EVERYTHING IS UP TODATE, RUNNING ON A MAC WITH 14.6.1

С недавних пор появилась непонатная проблема в Photoshop. При работе с любым инструментом если нажать левую клавишу мыши, но отпустить её, когда курсор находится в движении, происходит какое-то "залипание" клавиши, будто вы её и не отпускали. Чтобы прекратить лдействие инструмента, нужно нажать левую клавишу, причём именно при неподвижном курсоре. Эффект имеет место как с беспроводной, так и с проводной мышью. Что это? Проблема с программой? Драйверами? Настройки программы?Adobe Photoshop Version: 24.6.0 20230615.r.573 15cc86e x64

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Hi everyone. I'm having this issue where I open a particular document which has text and photos. When it opens, a dialog box appears stating: 'Some text layers might need to be updated before they can be used for vector based output. Do you want to update these layers now?' - NO, UPDATE or LEARN MORE.I have tried both of the options, and on both attempts Photoshop quits. No fanfare, just quits. I have deleted the CT Font Cache folder and emptied the Recycle Bin, but to no avail. I have also unistalled the program and re-installed, again to no avail. Any advice would be greatly appreciated. Thank you.

Camera Raw suddenly not working due to GPU error message. Using Apple M3 Chip on the new imac. 25.11 PS, was working fine then suddenly stopped. What can i do? 

Was working on some images and making cartoon type conversions of pictures and after using the Oil Paint filter once or twice it would no longer let me do it and gave me an error.  Closing the app and reopening did not work, I had to actually reboot.  Thought it was a video driver issue maybe and checked all that, still happening.  I uninstalled and reinstalled Photoshop, still happened.  Rolled back to 25.7 and it works no problem.  So I feel like it has to be something in 25.11.

I've made an action to resize an image (1920px w) and expand the canvas to 1920px h, in gray (image background is black.)The resulting canvas is always black, regardless of how many times i recreate the action, or the canvas extension color I choose.I have a color fill layer (black) over the white background. Is this the cause? I tried turning it off to test, and now I'm getting a scrtach disk full error. This is immediately after updating to the latest version. Did not happen earlier today. And, the presets/action folder in library is empty of any action, including the stock actions. Please help me understand what is or isn't happening. M1 Max (ventura) /64gb/1 tb  

Hello, when using old Photoshop v20 and v19 (Windows 10), everything is smooth and fast. I can grab the canvas with my hand tool and scroll it very fluently. But with Photoshop v22, v23 and v24, scrolling with hand tool becomes very lagging. Especially when Navigator window is open. It worked with v20, but not with v22. (I could not test v21). Does somebody else experienced that lagging scrolling with v22, v23 and v24?

When using the Select and Mask option after the selection tool, any changes to properties are not being shown in the preview. Moving the sliders (radius, smooth, feather, contrast, shift edge) causes no change to happen on the preview. It is only when I select OK and am back to the layer that I can see the changes from moving those sliders. I updated to the most recent Photoshop 12 days ago, and this issue just started this week. Is anyone else having this issue? I have restarted Photoshop multiple times with no change. I am on a Mac running Sonoma 14.6.1 with an AMD Radeon Pro 5700 8 GB graphics. Using the 25.11.0 Photoshop release.

Hello! I wanted to edit a JPG file but photoshop just opens like no file is there (its black). I tried to open it in another editing software and there the file did open. Thus, I wanted to ask if somebody knows how to fix this.  

I'm using PS 25.11 and learnt something today.Generative Expand (when exporting images from LR Classic 13.5) won't allow you to use Generative Expand if you've used HDR mode in LR. Instead, go back to LR, make a virtual copy of the image, use the Develop module to bring it back to SD mode (so 16 bit) and then export to PS and all will work fine.I found this because I could generatively expand some of my LR images but not others. It took a while, but I finally clicked as to the HDR issue.I'm on Windows. I assume this is true for macOS, but can't test that.

Previously it was easy to save a photo to my desktop on my mac computer. But now it takes many steps in the menu to save to the desktop. Any suiggestions?

I am using Photoshop 2024 (v25.11) under macOS 13.6.9 on an Intel iMac with an AMD Graphics Card. The clouds filter is producing unexpected results and error messages. I can also duplicate this error on a Windows 11 system running the same version of Photoshop. Something has changed in the lastest release of the Clouds filter that comes with Photoshop 2024 (aka v25.x). I have a number of Photoshop actions which rely on the Clouds filter and they have all been failing with a message saying: "Could not complete the command because the selected area is empty." They ran without issue under previous versions of Photoshop (2023, 2022, 2021 all tested recently) On a lark, I decided to try copying the 2023 version of the Clouds filter and replacing the newer one that came with Photoshop 2024. Much to my amazement, it worked perfectly and all the actions that relied on that filter are working again. Can anybody enighten me as to what changed in the update

While working on a scanned photograph as a layered TIFF in Photoshop, a large purple band suddenly appeared on the file. Hiding/showing layers does nothing to remove it--only when I hide the Camera Raw Filter layer does it change, but the band just becomes larger. Is this a file corruption or something else? Incredibly frustrating as I've been working on this image for a while, and I can't find a way to remove it. Using Photoshop 2024 in Sonoma 14.6.1.

There have been many issues when using a drawing tablet with Adobe applications on older iMacs that have recently been updated to the new Sonoma OS.  When the drawing tablet is already in use and connected, many Adobe applications do not always register that the device is connected. Photoshop will allow the stylist to be used but suddenly begin to lag, as if a user has two different mouses attempting to be used simultaneously. This is most noticeable when using the Stamped and Healing Brush Tools. The user can correct the issue by restarting Photoshop or refreshing the drawing tablet by opening up the actual tablet software to re-establish a connection. If lagging continues within secondary tool windows, such as Camera RAW, it may cause Photoshop to freeze. Photoshop must be Forced to Quit and repeat the steps to correct the issue. This lagging and application freeze can occur multiple times within a single session after the start of screen savors and after the computer

Hi! I've used droplets for many years and rely on them for work. For awhile now I've been getting the "Droplet couldn't communicate with Photoshop" error. I believe this started in September 2023 after the "upgrade" to Photoshop 25.0. I tried reinstalling fresh, and tried setting everything to "run as administrator" as per a past discussion thread, unfortunately neither solution is workable.The fix seems to be that I have to have version 24.7.4 installed on my Dell PC running Windows 11 Pro. When I have 24.7.4 AND 25.11 installed, droplets will run on 25.11. As of 25.11, I no longer have to even open 24.7.4. But if I REMOVE 24.7.4, droplets stop working. They begin working again immediately after I reinstall 24.7.4, even without opening the program. To me this means there's a crucial file or bit of code missing in 25.11 and you just need to migrate it over. Please compare the two versions and figure out which file or permission the presence of 24.7.4 allows, as it's annoying to have tw