Bug Reports

The Alt key activates the menu. This new behaviour in CS5 is driving me nuts. When you try to zoom with the mouse wheel and Alt if you don't press ESC or Alt again you are confronted with annoying beeping. And let's say use a shortcut like Ctrl+Alt is fine but if you press it the other way Alt+Ctrl again activates the menu. This was not the case in previous version of PS, it woulb be nice if this is fixed.

When exporting artboards to PDF, the files are coming out very large, ex. 13.5mb for 3 email banners? This didn't happen w/2017. Is there a way to adjust the PDF output?

ICC input profiles that work in PS 2023 open an invaild error in PS 2024 and cannot be assigned.   Link to profile could not attach .icc file.   https://we.tl/t-h1VaDrYqox   Thank you. David Remington   {Thread title renamed by moderator}

Photoshop 2020 (21.0.1) I posted this problem on the Adobe Support Community forum on Nov 8, with no resolution (original post). I also emailed Adobe Care but after one irrelevant response they are ignoring me. So I am trying the same post here.Original post: My Photoshop workflow is: Add metadata as a sidecar file to the NEF raw file (using ACDSee); open NEF file in Photoshop camera raw; do some edits; open image; save as PSD; do whatever to the image in Photoshop; Save As .png format for Web use. In Photoshop 2019 this retained all metadata and saved it in the .png file. In Photoshop 2020 this deletes all metadata - EXIF, IPTC, GPS data, camera data, everything except the Photoshop-specific tags. Doing the same but saving as JPEG retains all of the the metadata. When I installed the 2020 update I retained the Photoshop preferences, but removed the 2019 version. In Photoshop 2020 all of the metadata is visible in File -> File Info, and is saved in the .psd files (i.e. visible to ex

When making quick short strokes the brush outline cursor is replaced with the standard mouse pointer cursor, on a layer that has a mask enabled. This doesn't seem to be an issue when the layer's mask is disabled or when the brush is changed to crosshairs. I primarily use photoshop to paint, and while I don't use layer masks every day, it is definitely an issue when I am working on a piece that is quite detailed.

Photoshop CC 2017: "Copy Layer Style" is no longer in the main menu bar. It's still in the Contextual menu if you click on the layer, but not in the top menu bar.

Hello, I'm able to create a shape from an image but when I try to drop it I get this pop up. 

With Photoshop 25, every time I start up PS, an image opens on my screen accompanied by a tuorial on generative ai by Anna McNaught. How to I disable this? I don't need it and I can't find a way to get rid of it.   Can someone help me with this please?   Thank you

I'm gonna be blunt on this one...The new 2020 crop tool is an eye sore. Why the MASSIVE handles on the edges? Additionally, when you have guides on an image, and try to crop to the guides, the crop tool changes to the 'move guide' tool and moves the guides instead of allowing the user to crop to the guides (which is why MANY of use use guides in the first place). Why can't the move tool be the only tool that moves the guides. Why did that functionality get added to the crop tool as well? Holy frustrations batman!  Now i have to use the crop tool in elsewhere, and then move it to snap to the guides.

When exporting a file the first Export creates a file that does not have accurate colors. If I re-export that same file immediately after checking the first, the second file created has accurate colors. This has been a consistent bug exporting as JPG but I did experience this with PNG previously. I am on ChromeOS using Chrome browser. The file I am using in Photoshop online is a TIFF file that was created on the desktop version, and I did not have this issue with that file on a Windows desktop. I have not tried to recreate this issue with a different file.

Hey Guys, for some time (2 weeks or so) me and my teammates are having problems with Photoshop Libraries syncing/displaying. Photoshop is not showing most of the assets in our common libraries (we have more than 30 and all of them are created by me in Personal Storage and shared with everyone else - we're in the same .com domain if it makes any difference). Here's how it looks:  In fact, in this library, in each group (Club Redesign, Icons, Lobby) there are multiple assets added. But what we can see is like shown above.  Cloud activity status is like this, looks correct: We're all working on Windows (mostly 10, few of us - on 11) and symptoms are the same on both.  Already we tried these: https://helpx.adobe.com/uk/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products-backup.html - not working, Cleared up our cache - for some of us it helped for 1 day. Next day - the same error. https://www.youtube.

Problem is not solved with update 19.1

My photoshop keeps freezing up whilst I’m using my Spot healing brush on my iPad Pro I have the latest operating system I have deleted Photoshop and reinstalled it only to have it still freezing up, I have to shutdown my iPad Pro and restart it and go back into Photoshop and reload the photo I was working on and redo all the work again!  

Hi  When saving a file as a pdf in Adobe Photoshop my export setting has disappeared and only my presets are available. I think I may have updated Adobe Photoshop in the past week. Previously a week ago before I updated my Photoshop, I had all the export settings Adobe Indesign had when exporting as a pdf file.  Does anyone know why these have disappeared and how to get them back all these pdf save settings back?

Hi there, I just downloaded Photoshop 2024 (Version 25.3.1) and I'm trying to set my font as Montserrat Extra Bold but only some letters are changing - the others remain as Montserrat Thin. Couple of quick notes:I'm not having this issue with any other fontsI downloaded the font from Google FontsI'm not having this issue on Premiere Pro Any ideas on what I should do or if this is just a bug? 

I've seen this bug in several versions of Ps until 24.0.1 which I'm using now. Steps to reproduce it: - open an image and do any selection. - clic Select and mask. change view mode to 'On black' and set a high value but not maximun to see a clear effect, like 60-80%     - Hit OK and close it. Close Ps because this bug is only seen the 1st time to deal with On black without touching anything. - Open Ps, open an image and do a selection. - Click Select and mask.  If you have 'On black' selected as previously indicated, you'll see a much lighter black that you should. that's the bug. - slightly move the slider of % and it will get the proper shade of black.     Hope this helps to fix it.

Hello, when I just want to move a layer and I click on it, it no longer selects it but it moves the already selected layer. To be able to move my object I have to go to the layer window, find my layer and click on it, that's when I can move it. There must be a mode activated, please help me.

To copy a layer mask to another layer in the layer panel i use the method: ALT+drag to the new layer mask icon in the layer panel.   In Photoshop 24.6 the mask is copied and takes effect - but the icon does not update. I have to click on the eye icon of the new layer Layermask icon.... only then the correct display is updated.   Of course I have tried the usual measures: Complete uninstall (with preferences) Reinstall Photoshop Deactivating GPU in preferences and using GPU better acceleration without OpenCL. Nothing helps   Then I noticed that everything works correctly in PS 23.5.5. But in all 24 versions I have the described error. So the cause must be a bug in PS 24.x. Or did I miss something? Kind regards, Kai

Moin,   da wir zwingend auf Adobe 22.2 aufgrund der 3D Option für unsere Mockupserie angewiesen sind, benötige ich auch die Library aus der Creative Cloud.   Leider ist diese seit heute mittag wie durch zauberhand einfach verschwunden, sprich, in der CreativeCloud App zwar verfügbar, jedoch in PS 22.2 nicht verfügbar. Siehe Screenshot.Bin Admin, habe Creative Cloud schon komplett neu installiert, jedoch ohne Erfolg.   Jemand ne Idee? Benötige bitte dringend Hilfe! Danke im voraus!Grüße Philip

Cada vez que utilizo la herramienta Licuar según la abre, el puntero del lápiz o el ratón se mueven aleatoriamente sin que los toque. Cuando voy a utilizarlo se empieza a mover lento y no puedo hacer el licuado correctamente. He probado quitando la tableta y quitando el ratón por si hicieran interferencia uno con el otro pero sigue pasando igual. Cómo se puede solucionar esto porque utilizo mucho esa herramienta y por estar así no puedo utilizarla.Gracias.    

Since the previous version of PS, opening Liquify makes the cursor brush move erratically throughout the screen for a couple of seconds. Basically there is no control with the mouse until it stops and you can regain control. I use a Mac Book Pro 2018 and a new Mac mini M1 and even with the new release, it still has that bug and it's not machine-specific.

My partner is getting this modal popup blocking her activity in Photoshop v 25.5—but not in any other CC apps. It feels like a phishing scam, but could just be a bad design. She didn't follow the links (Learn more and Sign out) in the modal. She has deactivated access on other machines, and deleted and reinstalled Photoshop. The message still appears.   Has anyone else seen this before?  

Have had this problem for a while through not just 25.5 but previous versions as well.  There seems to be a good few posts of similar nature although perhaps not with the latest release nor with the exact symptoms. Crash occurs when opening a file pretty much every time - does not appear to be restricted to a particular format.  The only solution I have found is to try turning off the GPU which usually solves the issue but obviously makes photoshop so slow as to be useless.  I tried turning off the native canvas to see if that made a difference but it just results in photoshop displaying no image at all (blank screen) even though it opens the file and it can be seen in the thumbs for channels/layers pallets.I've submitted crash reports on this several times in the hopes it may be picked up and fixed in an update but with slim hope.Latest crash happened when I tried to open a file whilst working on another file (forgetting for a second it is unstable) and it crashed

With the new update something has happened with the library.Before this update, PS would open the last library used and would do so every time, but now it opens the overview of all libraries and you have to chose the one you want. No big thing, but would love to be able to have one library be the main one (as it has been like since it came).Main issue is this:All graphics added before this update works like they should, but things made after the new update works for about 5-10 minutes before we no longer can Place items from library.If we right click the graphics wanted and "place layers" nothing happens and there is a creative cloud logo instead of graphic "logo" like before. I've attacthed screenshots of how it looks like in both creative cloud desktop app and in photoshop libraries. As you can see Test 2 is the newly added and works like it should, whilst the Test 1 has gone bad and no longer works.Known bug?

Hello everyone, I am facing an issue related to PNG and TIF files. Photoshop cannot open these files when I write "xmp-xmp:Keywords" to the file's metadata. I am not sure if other formats have the same issues or not. I just only tested with PNG, TIF, and JPEG.   Issue description: If the PNG or TIF file has no "xmp-xmp:Keywords" and "xmp-dc:Subject". Then Photoshop can open and work with the file normally. If the PNG or TIF file has "xmp-xmp:Keywords" and also has "xmp-dc:Subject".  Then Photoshop can open and work with the file normally. If the PNG or TIF file doesn't has "xmp-xmp:Keywords" and has "xmp-dc:Subject".  Then Photoshop can open and work with the file normally. If the PNG or TIF file has "xmp-xmp:Keywords", but doesn't has "xmp-dc:Subject". Then Photoshop cannot open the file. Error message: This file contains file info data which cannot be read and has been ignored. (screenshot) When I click to "OK" button, Photoshop can load the