Bug Reports

When I try to use generative fill it loads half way and then I get the error message "Something went wrong. Please try again".  I've uninstalled, restarted my computer, and watched a few videos that couldn't help solve the issue with changing of prefrences. I'm not sure if this is an issue that Adobe is having widespread or just local to my Mac setup.  Any help is much appreciated.  

 *To: Adobe Support Team**July 22, 2024**Subject: Request to Disable "Show Import Options" in Photoshop*Dear Adobe Support Team,Greetings,I use Adobe Photoshop [Version 25.9.1] regularly in my work, and I am facing an issue related to the "Show Import Options" window that appears when opening some files such as PDFs. This window requires me to set import options every time I open these files, leading to workflow delays and wasted time.Therefore, I would like to inquire about the possibility of permanently disabling this window.I have already checked the program preferences but couldn't find a direct option to disable this window. I kindly ask you to guide me to the best method to achieve this or provide an update or solution to this issue.Thank you for your time and your continuous efforts to improve Adobe products.Best regards,HANI SAAD ALTHAMILI

Auto select tool no longer working in hue sat adjustment layer: It will sample the color, but no longer gives you the option to either scrub the hue or saturation. Why Adobe???!!?? This has been an available feature for years. Can this be corrected? Latest release for Mac Beta v.25.12

For a couple days now, everytime I try to use generative fill on Photoshop I am met with the error message "Something went wrong. Please try again." It loads for about 2 seconds or less and then that message pops up. I tried downoading the beta version of Photoshop as well and the same thing is happening there too. I haven't been able to find a fix and can't find any information on if a server is down. It is happening to everyone that has a seat on my company's adobe subscription.

При вході в фотошоп пише, що не може перевірити стасус підписки!вже робили все можливе,все перезавантажували івидаляли аккаунт,саме на одному комп'ютері не працює

I work only in windows because it's the standard in my profession. At the moment I'm stuck in a version of windows that keeps me at Pshop 2022. The Win version 1909 is where I'm stuck while I need ver 22HR to move up. I will obviously need to wipe the system drive and upgrade Windows. Till I transfer all my files to my server, I have to wait and suffer. I use Pshop in my business. It's the last step in my process. In the last weeks it's been crashing or just refusing to be a normal app. Why?  Sometimes it's  "Not enough RAM..." to load small jpg images or it's tryting to save a jpg  but saving a PDF at highest size is not a problem though. I've never had one of these issues before! here's my system specs if that helps:Device specifications Processor-Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz 3.70 GHzInstalled RAM-32.0 GBSystem type-64-bit operating system, x64-based processorWindows specificationsEdition- Windows 10 ProVersion-1909OS build-18363.1556

Le filigrane apparait à l'écran mais pas sur le tirage papier. (Mac OS)

Bonjour,je post aujourd'hui car depuis la dernière mise a jours de camera raw l'extension beug a un certain moment. Elle surcharge ma ram alors que cela fonctionner très bien avant. J'ai deja prit contact avec le service client mais, la solution donner n'a pas durer longtemps. J'ai fait tout les test desinstaller mettre ajours mes pilotes ect rien ne fonctionne. j'ai du retrograder sur une version ulterieur. Des que je veut utiliser la partie preset la ram sature a fond. Je cherche de l'aide car je n'est plus de solution! 

 

Photoshop V25.91 (any V25). When using spacebar to panning the canvas freezes.Can't do anythingk.I have tryied disable the flick panning and windown inks. The Bug still here!!!! But it will work fine in V24 and Beta version. When ADOBE CAN FIX THIS BUG!

This has been a minor issue for the past few years with each version of photoshop from 2021-2024. Sometimes when clicking hotkeys.  Say for example S, for clone stamp tool.  If you push S, then start using it, you will notice it didn't switch to clone tool, it acted like it, it literally shows the top bar change for a second to clone tool, then instantly changes back to whatever you were using.   So for years in every update I've had to spam push S in order to make sure I was actually switched over to clone tool. Until now, that was the only one it did that with, no clue why, but it was always only the clone stamp.   Today, now it's doing it in 2024 V25.11 with Text tool.  I just had to push T, no joke.....about 20-30 times and it STILL would not stick to the Text option until I held down T and clicked something for it to finally stick to the Text tool.   Would push T, and just like the clone stamp, it would swap to the text until

 I am on the latest version of Photoshop right now and I have a RTX 3060, 16GB DDR4, 1 TB SSD.And the 3D Panel is nmot showing up even after I turn Graphics Processor on.

So I was trying to show someone how to add the .SVG export option in Photoshop, and upon trying to open the "export as" window (edit>export>export as)(since it was a test, the image I was trying to export was the image I happened to have openned at that moment and it was huge here is the error message So I don't know if it's due to the size of my image or something else....It work with another image I tested it with which is a standard 1920  X 1080 See my system info attachedWindows 11, PS 25.9.1

Used photshop for 30 years.  Now, when I click to drag the screen, any pages already up on my screen come forward.  Or, Photoshop disappears into a sea of other screens. Doesn't do this with Illustrator.  I've no idea how to address this.

Hi, I notice my photoshop keep crashing recently and I cannot see the pattern when and why it crashes. Sometimes it crashes when I save my work, or use a transform tool and some other random reasons.I did send reports several times but I'm not sure what I should do next. Can someone please help me?I attached some part of my system info, hope it helps. 

HelloI always had my Smudge tool setup on the F key.On the newer versions, I can't choose to apply this shortcut to it because it's by default on the Toggle Screen tool, that I'm already using with Tab.How can I remove this F shortcut and apply it to my S;udge tool please ?

Isso vem acontecendo a meses e nunca resolvem, uso uma RTX3060ti está atualizado os drives e não tem nenhuma melhoria, sei que ativando a opção de GPU antigas "resolve" mas o Photoshop fica travando muito principalmente quando se usar para ilustração e isso não é uma solução é só uma gambiarra. 

My Photoshop Refine Edge tool is not working properly. I use the brush to brush around the edges, but the edges is even worst everytime i brush it. Is there any setting issue or do I need to press any key to brush it? Here's my system info. Hope someone can help me. Adobe Photoshop Version: 25.9.1 20240610.r.626 e3aae35 x64Number of Launches: 85Operating System: Windows 10 64-bitVersion: 10 10.0.19045.4651System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreadingPhysical processor count: 8Logical processor count: 16Processor speed: 2895 MHzBuilt-in memory: 40366 MBFree memory: 25880 MBMemory available to Photoshop: 31268 MBMemory used by Photoshop: 70 %Crash Handler: AdobeDCX Version: 7.13.2SAM SDK Version: 7.7.0-fioACP.local Status:- SDK Version: 3.4.0- Core Sync Status: Reachable and compatible- Core Sync Running: 7.1.2.2- Min Core Sync Required: 4.3.66.28Live Edit Client SDK Version: 4.0.4Open

I have this problem "este archivo de expresion facial tiene errores o esta dañado"  - on a google trasnlate: This facial expression file has errors or is damaged. and i dont know what's the error, i have a good pc, all in order, maybe you family can help me with this!! thanks.

Hello,Issue: Using action doesn't work the precise selection with the Cloud (detailed select) option and Generative backgorund from contextual task bar.Adobe Photoshop (Beta) version: 25.12.0 OS version: Sonoma 14.1 Record action: Remove bacground from contextual task bar>Select and mask>Choose Cloud (detailed results)>Select subject>OK>remove selection> Generate background from contextual task bar(city street) - attachment Issue 1. I cant record Select subject with Cloud(detailed results). After play action Photoshop use regular Select subject.Iss Issue 2.Using the action with the Generative Background save generates the background with a layer above the cut-out object and blends the selection by about 10px. When done manually, it generates the background on a layer below the cut-out object without blending. The action generates the desired background but blurs the model's edges, distorting the clothes and facial features. Expe

Latest version of Premiere Pro 24.5.0 build 57 won't work with NDI 6.0.1.0 . Everytime an update happens on Premiere Pro the NDI got some problem, can you please tune this problem and solve once for all? Just audio and no video, can you please solve this ? 

Hi, I've noticed that there has been an isssue reported with Photoshop CC 25.9 (beta) here about Photoshop failing to start with error 000142. https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-beta-v-25-9-cannot-be-started/m-p/14591455?search-action-id=547761064070&search-result-uid=14591455   However, it looks like this is now occurring on the released version of 25.9.   Photoshop auto-updated itself today (was working fine before), and I  now get the same error 000142 when I try and start it. This is NOT a Photoshop beta version.   This is on Windows 10. CPU is a 14 year old Intel core i7. I know it's old.... but it's been working fine with no issues 🙂   Is this no longer supported? If that is the case, why did the auto-updater allow Photoshop to update? Am I going to need to downgrade back to the previous version or is this issue going to be fixed?    Seems very strange that if Adobe knew of this issue that v25.9

Hi everyone,I’ve recently encountered a frustrating problem with Photoshop and I’m hoping someone here might have some insights or solutions.Here’s the issue: every time I open Photoshop, it works fine for about 10 seconds. After that, a white box appears on the screen, and it renders the program completely unusable. Additionally, every time I try to click or perform any action in Photoshop, I hear a sound, but nothing happens. This problem also occurs when I try to paste something or perform similar actions.I’ve tried restarting the program and my computer multiple times, but the issue persists. I’m running the latest version of Photoshop on a Windows 10 machine. My graphics drivers are up to date, and I’ve even tried reinstalling Photoshop, but no luck so far.Has anyone else experienced this problem or have any suggestions on how to fix it? Any help would be greatly appreciated!Thanks in advance.Best regards

I just renewed my student plan for Adobe Creative Cloud which includes 100GB cloud storage but for some reason whenever I open my adobe softwares on my desktop it says that I only have 5GB and to upgrade to continue syncing. I checked my Adobe account and it still says 100GB but all my softwares say 5GB except for lightroom which has 200GB. I've tried searching this problem but I can't seem to find any solutions and I've tried restarting my laptop, updating it, uninstalling and then reinstalling Creative Cloud and all my applications but still no change. Has anyone else has had this issue or can offer some help?

Photoshop 2024, Version 25.9.1macOS Sonoma 14.5Processor: 1,4 GHz Quad-Core Intel Core i5Graphics: Intel Iris Plus Graphics 645 1536 MBMemory: 16 GB 2133 MHz LPDDR3 I've recently been having this issue with glitching menus, as can be seen in the provided video. It's an issue that appeared seemingly out of nowhere; one day Photoshop was functioning normally, then when I opened it the following day I began having this problem. Both my Mac and Photoshop are up to date. Some things I have done to try to solve the issue include: - Resetting preferences on quit- Restarting the computer- Uninstalling and reinstalling Photoshop However, the issue persists. For the most part, it's a simple annoyance, but with buttons and text sometimes disappearing, it can also make navigating menus needlessly difficult. Thanks in advance to anyone who might have a solution.