Bug Reports

Premiere Pro 25.10 BETA build 7 (as well as in PP 24.6.1)Windows 10 Enterprise 22H2 build 19045.4842Dell Precision 3620  i7-7700 3.6 ghz, 64 gig RAM, GTX 1080 (8 gig)GTX Driver version 560.94Boris Continuum Version 2024 Apr 12 2024DigiEffects Delirium v2.5 Renders using Adobe PP video effects will render without error HOWEVER: an add-on video effect (such as DE RainFall) crashes It occurs with or without CUDA support on the Mercury Payback Engine In our work we commonly use as many as 10 video layers but it does not matter whether the effect is applied to a complex sequence layer 9 or a simple sequence on layer 1.  In the past, I have noticed that this kind of error often occurs just before NVidia releases a new version of their driver software, so I made sure that all the software from Microsoft, Adobe, Boris, Apple and NVidia is the latest version. This does not happen in a new project - so something in the project file has gone

I have E and R mapped to Mark In and Mark Out. For some reason, if I use the Merge Clips command to merge a video clip with its associated separate audio clip, the Mark In shortcut (and only Mark In) stops working, but only in the Source window, and only for the merged clip - it works normally for all other clips in the Source window, and works normally for all clips in the Program window.The fix is to close the project and reopen, after which the Mark In shortcut will be working normally again for the merged clip. If I then create another merged clip, the same thing happens - Mark In (only) stops working - but it will continue work normally for the previously-merged clip. This is a completely repeatable, it happens every time I merge a clip. It's actually a longstanding bug that I've experienced in previous versions as well, but never reported before now. Premiere Pro 24.2.1 (Build 2), MacOS 13.6.3

When I go to Export on Premiere, Nothing Happens. No error message or anything. It just returns to the timeline. I have been attempting to export this project for 4 hours now. I also tried to export using Media Encoder but it won't load into it. I use premiere pro everyday for work and I haven't had this issue before. I cleared cache, restarted my computer, and also uninstalled premiere and reinstalled it. Anybody else experiencing this?

Hi, Premiere Pro 24.5.0 (build 57) on MacOS keeps crashing when I try to access application settings from the Premiere Pro menu.  I'm on a 2021 MacBook Pro M1 Max in MacOS SOnoma 14.5. I have uninstalled and reinstalled. I have started Premiere with the option click and have used all the options there. Thanks in advance for any advice!

Howdy, I notice that when I import my footage into Premiere Pro, there is playback lag between the audio-video. When I export this video, my exported file has this laggy playback as well. My original footage has none of this lag. I am attempting to export 4 AVCHD (.MTS) files into a singular MOV file and a separate singular MP4 file. Here are my specs and a bulleted list of things i've tried. OS Name Microsoft Windows 11 EnterpriseSystem Model Precision 568013th Gen Intel(R) Core(TM) i7-13700H 2.40 GHzInstalled Physical Memory (RAM) 32.0 GBNVIDIA RTX 2000 Ada Generation Laptop GPU Seagate BUP BK SCSI 4TB Hard Drive Clearing media cache Rendering the whole video using in and out points Rendering and replacing clips Turned off high-quality playbackMuted global effects Resetted sequence settingsOptimized rendering preferences have been maxed out, leaving premiere pro with plenty of ramCreating & Using proxy filesLowering preview resolu

Hard one to diagnose, but some very odd behavoir messed me up yesterday. Loaded into my project, this morning, only to be told the project was damaged. S* happens, ok go to the autosave vault, many of which were damaged too. Thinking this might be an issue with my HDD, only versions from yesterday had problems. The really odd bit however is that some of the autosaves were for the wrong project. Titled: JaneOpen that one: John opens John was a project I was working on the day before, as was Jane, but why would it be saving the wrong project into an autosave for a different project? Might be wroth PP looking into in case there are other people this is happening to.

Every time I open Premier Pro recently to continue working on a project, this window pops upModel name: Mac Studio  Model identifier: Mac13,2  Model: Z14K0005UCH/A  Chip: Apple M1 UltraThis is my device information This window is very affecting my work efficiency, can you tell me what changes or actions I need to make to stop this situation

Having lots of problems with fonts lately, even local ones. They go back to normal randomly, making it unreliable.Even when showing correctly in Premiere, they get exported this way in Media encoder, so I was forced to start exporting in Premiere.Anyone has encountered the same and solved it?

I am a regular user of Premiere Pro 24.6.1 on PC, but for about a month now sometimes I can't change the font in any text layer at all. I can resize it, but every text appears in the same font, and no matter how many times I try to change it, nothing happens. The only solution that worked is restarting the program or the PC itself, but this souldn't be the only way.I would like to access my fonts, please.

Windows 11 23H2 - Premiere Pro 24.6.1I'm not able to grab keyframes, and move them along the graphic element and have the timeline display move with them.  The timeline stays where it is. I have to place the current frame line close to where i want it and move it to get the timeline to update close to the desired position.

프리미어프로 24버전에서 오디오(소리)가 않됩니다.프리미어프로 이전버전(23버전)에서는 오디오(소리)가 잘 나옵니다.프리미어프로 최신 버전(24버전)을 사용할 수 없어 불편합니다.왜 그러는지 알려 주시면 감사하겠습니다.

Bonjour à tous, J'ai un bug assez embêtant depuis presque 1 mois maintenant sur mon nouveau pc sur premiere pro, en gros, dès que je veux regarder ma vidéo, et bien j'ai ma vidéo qui est toute sacadée pour genre 1 seconde et après cela redeviens complètement normal, mais c'est assez handicapant quand je veux regarder des trucs sur une frame précise, cela fait aussi sacader le son, on dirais en fait que ma vidéo est lue en x2 ou x3 pendant 1 seconde et redevient complètement normale juste après.Je vais essayer si je peux de vous joindre une capture vidéo de ce que je dit pour que vous puissiez voir le bug. Je sais que cela ne viens pas de mon projet car cela me le fait sur tous les projets, j'ai évidemment redémarrer mon pc, désinstaller et réinstaller tous les logiciels de la suite adobe que j'utilise, et je n'ai jamais eu de copie illégale sur ce pc. Je vous donne ma compo même si je sais que le problème ne peut pas venir d'elle :-Ryzen 9 7745HX-RTX 4090-32GO DDR5-1To S

Windows 11 23H2 - Premiere Pro 24.6.1 Add/Remove Key Frame Buttons are not appearing in effect controls until a keyframe is added manually to the particular line on the sequence.

I have AsusZ790 Creator MB With i9 13900k, 4060Ti GPU, 32gb DDR5 RamSo While Working on Premiere Pro1. We face Black VHS Strips in the Source Window2. Playback is Not Smooth, more than 200 Frame Drops During 5 sec playbackmy footage Details 3. Scene Edit Detection Not Working Properly 

Problem I have been noticing is when using blutooth headphones (Airpods, Airpod pros, Bose bluetooth headphones) the audio on both the timeline and on the source window plays in a buffer-like slomo where the clip plays slower and the pitch is lowered. This happens on my macbook and has happened to others online. Recreate this bug by connecting bluetooth headphones to a clip with audio and it may appear. Occasiionally it is caused when I coonnect or reconnect the headphones, or if I open another application and play audio on there, or if I utilize pause and play buttons built into the headphones.  I can usually fix buy disconnecting my headphones and restarting premier. What should happen is for slomo sound not to happen. There is nothing in the timeline to suggest and show that the clip is slowed down.

In Premiere Pro 24.6.1A big bug causing frustrations:Currently I'm syncing up camera, boom mic and 2 x radiomics on a feature film.When I select multicam to sync camera and mics, I can only select 1 audio track.If only sync camera files I am offered up to 4 tracks/mixdown, which I need.Why?Luckily, hidden away on an HDD, I had an old version of Pluraleyes 4 stashed away.Did a fine job.Two guesses for where the project went to next?Why, latest version of PPro is offering less functionality (NO Adobe Cloud & No Legacy effects) + more frequent crashes.However, I promised K.M. that I would share here.Hereby done.

When I am typing any sort of text in premiere pro with the 'Type Tool', it activates my hotkeys instead. I've already updated my premiere pro, deleted it, re-installed it, but nothing works. I can't find any solution that works on Adobe Community... Premiere Pro Version: 24.6.1 Specs: Mac Studio / chip: Apple M2 Ultra  

Whenever I am trying to add my customized effects preset, this new update removes it automatically it's so irritating, that new updates have a lot of errors.Whenever they release new updates, I don't know why but my older version starts crashing automatically why it's happening, Adobe premiere pro forcing us to use his new full of bugs updates.it's so frustrating..🙎🙎

Whenever I drag a file into Adobe Premiere, it crashes without giving any notifications, or it crashes while editing. PLEASE HELP

I placed the 'Crop' transition on a clip. I animated the Right crop to crop the clip from right to left, 0 to 100%. Previewed, it looked fine. I adjusted the edge feather. The clip no longer crops from right to left (no cropping occurs now).

Something strange is happening with the shortcuts. Premiere Pro 24.6.1, but I've been having this issue for some time with the previous versions.So, I'm on my timeline and want to go to a gap between clips, I go to the Sequence menu and see this:So I hit the Shift+3 command and get no response on the timeline. Then it gets to me that this 3 may be a "three" and a "Z" in cyrillic which I also use, so I look at my keyboard and see it's situated on the same key as the english P, so I hit Shift + P and get nothing as well.Then I go to the hotkeys settings and see there this:But when I hit this combination in the hotkeys settings window it shows me that Shift + 3 is assigned to Focus to the timeline panel: I tried resetting both the hotkeys layout and Premiere Pro settings to defaults - in vain. The strange thing is that if I go to the next gap using the menu (Sequence > Go to gap > Next in sequence), despite it having this fake Shift+3 command, it works.Two questions - is that a

On Premiere Pro Of Version 24.6.1 (Build 2), Theres Noise On One Specific Element/PNG Image On The Time Line, When It Moves Theres Noise And When The Guassian Blur Effect Gradually Lowers To 0, Its Apparent That Theres Only Noise On That One White Gun Image While All Other Elements Including Text And The Other Guns Images Dont Have It. PS: To see the noise you might to fullscreen while previewing the video OS: Windows 11GPU: Nvidia Quadro P4000#RAM: 32GB 

I installed the Dynascore plugin but cannot get it to work in Premiere Pro. I downloaded the .exeas the developer states but it still does not work. I can see the Dynascore in the extension menu. Has Anybody figured out how to use this plugin integrated into Premiere Pro?

I'm a paid user. I have all the latest components on my computer and my machine is running Windows 11 with all the latest updates why I'm getting such an error?  Please send me the proper solution for this. I'm not able to edit anything because of this error. I do have the paid version of the Davinci Resolve Studio. Please don't make me switch there. 

The bug I'm experincing has to do with captions that were "Upgraded to Graphics" and then "Replace with After Effects Compositions". Which results in placeholders populating instead of the editable text.The process1. Transcribe Sequence2. Create Captions3. Upgrade Captions to Graphics4. Select Graphics5. Replace with After Effects Compositions What should of happened was a composition created in After Effects with Pre-Comps for each instance of a graphic - text layers in this case.Instead a composition is created with placeholders, and no editable text layers.Adobe Premiere Pro: Version 24.4.1 (Build 2)After Effects: Version 24.4.1 (Build 2)Windows 10 Pro: 22H2