Bug Reports

Hi All) I am trying to use the enhance speech module at the Premiere Pro. The option is available, however when I am trying to use it is being downloaded from the Creative Cloud, but the progress bar is not showing any "progress". Any ideas how to fix?  BestRoman    

Hello, me again!  Can you believe it, I've found more bugs!  What a suprise.When I send an Adobe Premiere sequence over to Adobe Audition it is adding +9.0 dB of volume on Audition's yellow volume graph/line on each clip AND a clip effect on each clip, called Channel Volume, which sets each channel to +8.98 dB.  The result is inaudable and burries the needles.  I've used the Remove All Clip Effects and Track Effects options and unticked the Pan and Volume Information.  Before I can start audio mixing in Audition I have to manually click on each and every clip, one at a time, move the yellow volume graph/line back to 0dB, then click in Clip Effects Rack and remove the Channel Volume effect.  EVERY SINGLE CLIP - ONE AT A TIME.Please don't write bugs, I don't have the time.  And please, please, please hire some QC people.  Lots of them.  Why are we paying you to QC your software? For an editing application that was released over

Hi everyone! I recently switched from a PC laptop to the new Macbook Pro 14 inch and have been having an issue with the Media Browser in Premiere Pro. Long story short, I shoot with a RED DSMC2 and on my old Dell PC laptop the media browser would automatically load the previews of my REDCODE Raw footage so I can sift through footage quickly (top image). Now that I've switched over to Mac, I've noticed that the previews no longer load unless I hover scrub over the clip which really hinders my workflow (bottom image). I've done a tremendous amount of research on this and have come up empty handed. Does anyone have a solution or know how to fix the previews on the Macbook to be like my old Dell? Thanks again! 

Hi all , I have been using Adobe Premiere Pro for over a decade. I have a problem I can not fix, I am hoping some one may have a solution. I have tried Many fixes I have found online that do not work.   I have version 12.3.0 Build 59 My problem: When I load a Video the sound does not work, the video is fine. Also the sound does work when I play the clip out of the program. I have checked many things suggested on help videos.  I am going through a focusrite interface which works as long as I  I am not playing the clip in out of the premiere Program . Any ideas on this?? [personal info deleted by moderator]

Can someone help me? When I convert a video to 60 fps in Adobe Premiere it distorts in some parts 

So when I open the program, It shows me the project panel only, the other sections are missing (just black). Somehow whe I try to click where the sequence panel supposedly is, It appears, but does not work correctly. Could you guys help me with this please!

This issue has started since Premiere Pro 24.3 (both Windows and M3 Mac) with the new label color feature I guess? Scenario: You put multiple sequence markers with different colors (red, blue, yellow etc.)You export the sequence into an MP4 file.Now you want to insert the generated MP4 file into a new timeline and proceed with the next stage of editing. Expected behavior: Sequence markers are now visible as clip markers with colors preserved.A red sequence marker becomes a red clip marker. A blue sequence marker becomes a blue clip marker. Color is preserved. This was the behavior before Preimire Pro 24.3. Actual behavior: Sequence makers are visible as clip markers but its colors are all green! This happens since Premiere Pro 24.3. This is a blocking issue to me. For soccer videography, I put a lot of sequence markers with different colors, like red = goals, green = subs, yellow = fouls, etc. Then after exporting to a MP4 file, I then put it in a new sequence timel

Almost every time i quit premiere and re-open shortly after, the playhead won't move but audio plays.  tried resetting to saved window layout, but no.  tired of restarting.  max m1 pro, v 24.3. open to suggestions, thanks

I sent a video from Premiere Pro to Youtube but after it says its done the link leads to Youtube and says the video isn't avalible anymore. I'm going crazy, I've done this a million times and nothing is working. It says its uploaded but the link doesn't work and it's not on my profile.

I'm using Premiere 24.3 on an i7 3.6ghz PC with 64GB Ram and a GTX 1080. The masks in Premiere seem to be over-spilling in their expansion. I first noticed it with masks in Lumetri, and now with Opacity as well. I have supplied images. The over-spill is by 100 when the shape is uniform, but when the shape is stretched, the over-spill becomes larger on the side with the greatest distortion away from the mask's center. No errors were given. 

My text disappears while entering Japanese on the type tool using Google Japanese InputWhen typing Japanese on a computer, you input hiragana first, then swap them to kanji as you need.This behavior is controlled by IME(Input Method Editor), and there are several IMEs for your preference.It works just fine with Microsoft's default IME.

Hello Adobe, I have one Mac and a PC, for years I'm using Custom Keyboard Shortcuts on my mac without any issue. but recently I Purchased a Gaming PC, now when I use that .kys keyboard shortcuts file from mac, in my PC, those shortcuts don't key applied, It show the name of my .kys file. like the shortcuts are activated, by my custom shortcuts don't work in mac, I'm unable to find it's solution anyewhere on the enternet, please anyone help me! Please check the screenshot attached

Hello everyone  Upon importing Luts, the intensity slider is greyed out. Why is this happening? Please help Thanks

O multicam do premier está horrível!! Não da pausa, trava o programa e não sala alterações, fezndo a gente perder muito tempo refazendo edições!! 

Bonjour,Lorsque je suis sur Premiere j'ai un soucis de grésillement dans le casque (qui n'est pas dans le son de la vidéo). J'ai trouvé une sollution de fortune en installant le codec ASIO4ALL qui une fois configurer sur première enlève tout grésillement. Cependant avec cette sollution je ne peux plus avoir de son en même temps sur un autre logiciel (Chrome, VLC etc...). Avez vous une sollution pour enlever ce grésillement tout en restant sur le matériel audio MME ?De ce que j'ai lu ça peut venir de l'interaction entre les cartes mère DELL et Première pro. Je suis branché en Jack sur la carte mère. J'ai déjà essayer de changer de casque / changer de jack etc..Configuration de la machine :Carte mèreDell Inc. 0804P1 A05ProcesseurIntel Xeon Silver 4216 Cadencé à 2.10 GHzChipsetPont nord : Intel Skylake-XMémoire63.63 Go de mémoire totale de type DDR4 à 4.8 GHz (1.2x4 GHz)Carte GraphiqueNVIDIA Quadro RTX 4000

Hi,On my laptop...A Razer 15" Advance (2021), 11th Gen Intel Core  I7-11800H, RTX 3070, 32GB of RAM, Windows 11 So i have been having extremely laggy playback on premiere. First and foremost everything is up to date, I have already been in contact with Adobe team and they went through my PC remotely and took out plugins, deleted caches, etc... Now to the weird parts if it.. this only started to happen when I updated to windows 11, My playback is extremely laggy and it only happens when im on my battery and with Sony Codec XAVC S - I both 1080P and 4k files, and when Premiere is the main window selected.  If i plug in my laptop, the video plays fine.... If i play an already exported video, it plays fine... If i start to play the laggy video and i open up another window (task manager, webpage, etc) and as long as premiere is not the selected window, it plays fine. If I make proxies for the video, then it plays fine.  To me, it seems like the laptop

Hello, my film impact transition packs have been installed properly on my mac (bounce pack + packs 1-3), but when I open Premiere 2023 these transitions don't appear under Effects - Video Transitions. I've restarted Premiere, my computer, uninstalled and reinstalled Premiere, and deleted media cache. Is there a step I'm missing? Any help is appreciated.

Hi all,  I noticed recently that whenever I nest a sequence, the project panel is opening up. It used to be that I could nest a sequence but it wouldn't tab me into the project panel (so  I could just easily click an effect to add to the nest). Is there a setting that I might have accidently toggled to make this happen? It's slowing my workflow down since I tend to use Nested Sequences a lot.  Thanks in advance! 

Every time I export a video in Premiere, it adds an extra 6 minutes of nothing but a black screen at the end. This has been happening consistenly for a couple of weeks and I've been intentional about setting correct in and out points. 

I'm struggling with backing up 7 edits that now need to be saved to the cloud.Everytime I go into any of the edit's I'm confronted with the error message after clicking Project Manager and attempting to save the project folder:"Following file could not be found during the Project Manager operation" - which then goes and lists random files, they could be pictures, audio files or video. These files are randomly chosen in whatever edit, they're linked in the edit and playback properly in the timeline. There seems to be no rhyme or reason why they have a problem to be collected. Desperate for a situation now I've been struggling with this bug for six months and now we desperately need to back up these projects.Thanks!

Transcript for sequence in text window does not match the transcripts generated for the independent clips when viewed source side. The first 10 seconds of transcript of a thirty second clip is missing only on sequence side. Happening for clips throughout sequence. Transcript for sequence is also incomplete by omitting transcripts for individual clips in their entirety. And anything after a few minutes into a 20 minutes sequence is missing. Yet, as said, the transcripts for individual clips as generated by the text to edit transcript process are complete on the source side. Just not sequence side. Static transcribe is also fine. Feature is useless as such. Clips are Sony MXF from FX9 / FX6. 4k in 1080p 29.97. When usual default channel mapping and modified channel mapping to two track mono (ditching used blank channels). Both used channels have full audio from speaker. Audio is extremely clean and well recorded. On the latest Premiere 24.2.1 Dell 7780 Preci

I've transcribed my interview footage and have made dozens of subclips but when I go back to review the subclips in the source monitor, the transcript/text window does not refresh to reflect the text of the subclip - it keeps the whole transcript (which is very long) active in the text window.  This wouldn't be a problem if the active monitor jumped to the section associated with the subclips however it doesn't do that - it is following along with the full transcript but in the incorrect spots. I've tried disabling Following Active Monitor and have Show Source Monitor Transcript active but it still doesn't refresh to the subclip.  One alternative workflow is to drop all the subclips into a sequence, then the transcript updates to the sequence. But this seems like a bug. Being able to jump to the text in the subclip or only display of the text of the subclip would be very helpful in quickly scanning through the dozens of subclips in the project bin.  macOS

I don't know if this is a bug, some issue with my setup or just an attack of the fingers: Premiere Pro Version: 24.3.Platform/OS Version: Microsoft Surface Laptop Studio 2/Windows 11 (fully up to date) I have a little project in the works. It is shaping up as multiple related episodes and a few shared assets.  I checked out the Production concept and it sounded ideal so I thought I would give it a go. => New/Production {go through rigmarole} {display project and Production Window} CRASH OK, that didn't go according to plan. I checked the drive and the Production location appeared in the right place and the presumably empty default (Unknown?) project was in it.  So I restarted Premiere Pro, opened the Production again and that worked {No Crash = Progress}.  I should have quit while I was ahead. I then thought I would outline the Production as a set of folders with episode projects in each. And that's when the trouble really started. =>

Hi everyone, I'm an AE, and we recently updated all our Mac systems to the most recent version of Premiere (24.3), and it went well until a couple of weeks ago. A grey overlay appeared in some of the editor's full-screen playback during all the kinds of dissolves (please see the two attached videos for an example). The funny thing is that the grey overlay doesn't appear when the editors export. While we could have the editors not use full-screen playback, that's not an option at my work studio. The first video with the file name PremierePro_FadeExample_Export is a simple export of a couple of clips with dissolves; the grey overlay dissolves are notably nonexistent. The other video, PremierePro_FadeExample_Recording, is a recording during full-screen playback with the grey overlay dissolve issue. So far, we've tried the following workarounds:Laying a black color matte works to fix the issue, but asking the editors to do that with every sequence is not possible.Render

Since update 24.0 I had a problem with the image freezing in my program monitor and then unable to read the timeline. it was a permanent bug every 2 minutes. To resolve this problem I deactivated the video thumbnails in the timeline and it works perfectly again. I'm sharing the info if it helps anyone with the same problem. Enjoy 😉