Bug Reports

I canceled what I believed was my entire subscription during the free trial, but I later realized only AI Assistant was canceled. Could you please waive the early cancellation fee and refund the recent charge?”

BOA TARDE ESTOU COM PROBLEMA NA PAGINA DA WEB AO CRIAR PROMPTS DE IAGEM A JANELA DO ADOBE FIREFLY ABRE ESCREVO O QUE QUERO NA IMAGEM COLOCO AS DIMENSSÕES QUE QUERO DA IMAGEM MAIS QUANDO VOU PRA CLICAR PRA GERAR IMAGEM SIMPLESMENTE A JANELA DA WEB ADPBE FIREFLY TRAVA E NÃO CONSIGO FAZER MAIS NADA 

Деньги сняли два раза за отмененую подписку. Отменял его я июле. Щас смотрю подписка активна и деньги снимают почему так я его отменял. Верните мои деньги 

Photoshop hung up at 48% on update. Cannot open program or get the update to cancel.

Premiere stürzt permanent beim Medienimport ab. Diese Drecksoftware ist nicht brauchbar. Das ist Betrug!!!

The app keeps shutting down, and the project wasn't even saved properly. [cursing removed] Can you fix this?

Case number: ADB-44919992-N5Q7Case number: ADB-44861695-F0W1Case number: ADB-45044793-Y7L1Case number: ADB-46446672-H3P5 all refer to the same enquiry that i was and still am unable to delete adobe account and that is not happening as I am not able to cancel my subscription even though  i have left airtel network. and their t&c state so. adobe does not provide support email. i am tired. my subscription ends in 2027. i have no interest in owning either a subscription or an adobe account. airtel is not helping. adobe has no SOP in place to handle such a procedure.

It just keeps spinning and will not change background 

Can not open and use photoshop, error code 12000

For the last couple of weeks all images opened in Photoshop Beta appear overexposed. I usually open Raw files after doing initial edits in Lightroom but the same happens if I open files directly from the computer or cloud storage. File type makes no difference, the same occurs with TIFF, PSD, JPEG etc  Images open correctly when I use Photoshop 2026. These screenshots of the same imgage show the difference:- As Photoshop 2026 (and all other photo viewing software) shows the image as expected, the problem is clearly with Photoshop Beta.Hopefully this can be sorted! 

Hello,I can’t re-install the photoshop app on my macbook pro.  and when i tried to open thr former one it said: "You can't open the app "Adobe Photoshop 2026" because it may be damaged or incomplete."help please

Pessoal, preciso de uma ajuda. Comprei uma assinatura oficial do Photoshop há poucos dias e, desde então, não consigo usar o programa. Sempre que abro, aparece a mensagem dizendo que não foi possível verificar o status da assinatura e que parece não haver conexão com a internet, mesmo minha internet funcionando normalmente. O mais estranho é que consigo acessar minha conta Adobe sem problemas, mas a página "Meus Planos" nunca carrega. Já desinstalei todos os aplicativos da Adobe, utilizei a Creative Cloud Cleaner Tool, reinstalei tudo do zero, limpei DNS, redefini o Winsock e o problema continua exatamente igual. Alguém já passou por isso ou sabe o que pode estar acontecendo? Qualquer ajuda é muito bem-vinda. Obrigado!

 Se me actualizó el móvil y se me desinstalo la app y al volver a descargar no se me restauraron todas las fotos perdí 20.000 fotos trabajos importantes y tenía trabajo que terminar que tengo que entregar 

Description: During long editing sessions, when autosave triggers while I am actively holding/dragging the mouse cursor (e.g., adjusting color sliders), the mouse cursor permanently disappears, but only inside the Premiere Pro window.  **This issue has been observed repeatedly** Issue Details: I am using a triple-monitor setup. The mouse cursor remains completely visible on the desktop and in other applications. The cursor vanishes only when moved over the Premiere Pro interface. Even though the cursor is invisible inside Premiere Pro, hovering over main menu items still shows highlight/hover effects, and clicking still works—only the cursor graphic itself is hidden. System Specs: OS: Windows 11 GPU Driver: NVIDIA Studio Driver CPU: Intel(R) Core(TM) Ultra 7 265K RAM: 64 GB GPU: NVIDIA GeForce RTX 5070 (VRAM: 12GB) Display Setup: 3 Monitors

Ao acessar a parte do site do Firefly para geração ou edição de vídeos, ele não permite acessar nenhuma funcionalidade, desde ver o vídeo da tela principal, acessar minha conta no canto superior direito do site até voltar para tela inicial clicando na seta no canto superior esquerdo. Não é como se o site estivesse travado, pois consigo mudar as configurações gerais, mas não faço mais do que isso. Para sair da tela, somente fechando o site e abrindo novamente. Este erro só está acontecendo para a parte de vídeos. Para realizar edição de imagens, áudio e todo o resto, o site esta funcionando perfeitamente. Já tentei mudar de navegador, mas continua do mesmo jeito 

Always Premiere Pro and After Effects are coming with bugs i dont know why

favor de revisar ya llevo semanas intentando exportar un video pero no exporta el fondo musical 

Le bug est le suivant ! Je passe la sourie sur les boutons de sélections exemple: sur la ligne du prompt impossible d’y mettre du texte … , incérer une photo a gauche pas possible, en haut à droite impossible d’acceder a mon compte  ... enfin rien ne fonctionne ...

I changed my plan from the previous one, where I was only paying for Illustrator (€26), to the student plan for €19, which I have also already paid for. After installing Photoshop, I now get the message: “Some of the application components are missing from the Application directory. Please reinstall the application.”

The blend mode is not working. When I am changing it to screen fr example, the mode goes automatically back to normal.Does it happen to someone else?I have mac Tahoe 26.5.2. Latest version of Premiere Pro beta.

With the last update, my actions don’t run correctly.  I have to press play at each step to get it to work. I have one set of actions that work best in Button mode, but I noticed the option to switch between is no longer there.

It's not applying the changes I've made; Firefly, Photoshop, and AI either don't apply the changes at all, telling me to try again later, or they produce bad results. I haven't made any progress on my work in the last 3 days.

When editing existing text layer, adding a space within the text layer crashes photoshop. Trashed prefs, re-installed, still crashing. Mac OS Sequoia 15.7.7 / Photoshop 27.8 (also in beta)

Al importar las fotos jpg en lighrtoom mobile, cambian drásticamente a color rojo. Si exporto esa foto a galería sin tocarle nada,se guarda así tal cual roja.Es un cambio muy drástico , no consigo encontrar la solución ni tampoco ponerme en contacto con adobe 

In the import module only one file with extension.dng shows up and its greyed out this is where I have a .mp4 clip if I click cancel the module changes to edit where I also have an import window if I click there I can see the file an import