Captivate

This error only appears when viewing one slide.It's not a particularly complex slide, and is very similar to other slides in my project.Here's the complete error:TypeError: Cannot read properties of null (reading 'id')at a.Timeline.setupSlideItemDiv (eval at e (CPXHRLoader.js:37), <anonymous>:1048:11)at a.Timeline.setupSlideDiv (eval at e (CPXHRLoader.js:37), <anonymous>:1061:445)at a.Timeline.addFramesetsForSlideAtIndex (eval at e (CPXHRLoader.js:37), <anonymous>:1089:426)at a.Timeline.loadSlideAtIndex (eval at e (CPXHRLoader.js:37), <anonymous>:1099:509)at a.Timeline.updateFrame (eval at e (CPXHRLoader.js:37), <anonymous>:1109:82)at cp.Movie._onEnterFrame (eval at e (CPXHRLoader.js:37), <anonymous>:1240:196)at step (eval at e (CPXHRLoader.js:37), <anonymous>:1219:23) I have killed and remade the slide with no success.Same slide error 

Hi, I am creating my first E-learning.There are no quiz inside but a menu and mp4 animations in different slides.My clients wants it published in SCORM 1.2 format. Do I nevertheless need then to activate the communication in Quiz Preferences ?Or is it possible to publish in HTML5/SCORM 1.2 without activating the quiz ? Thank you.

The published version in my LMS, there are some slides that have the stretch effect on images and/or text. I has only happened with the stretch effect is used. There have been cases where the image and text are blurry.  This happens for some people and not others. We have checked with our LMS and it is not on their side so it has to be captivate. The captivate file is saved as SCORM 2004 and here are the size and quality settings. I also have the scalable HTML content checked.  Has anyone encounted this or have a solution?         

Hi there, The assets panel is empty in my Captivate. I have the 2019 release, 11.5.5.553. I have tried deleting my eLearning Assets folder in Public Documents and nothing happened.'This is running on a work computer, so I do not have administrative access. I am also currently on the trial version, if this matters.  Please let me know what steps I can take to try and fix this, it's crucial I have access to these assets.  Thanks,Vince

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Hello,I'm working on a project that's having an odd issue. On some of my slides, the title is missing (i.e. not visible) in the Desktop viewport, but visible in every other. This is only happening on a few slides. Should I just replace them? DesktopMobileTablet Portrait 

Hi All --Brand new Captivate 2019 user here.  Just uploaded a 30 day trial version from Adobe.  This is such a basic problem, but I cannot find the solution... When in a brand new project, my slide is not centered on the stage - viewing at 100%, I must use my vert & horz scroll bars to locate the slide.  When I have located it, and try to double-click on the title text, the slide jumps again and I must locate it again.  If trying to marquee the title text on my slide, my cursor seems to be off to the left and down -- it's not aligned with the visual cursor on the screen.  I've checked my cursor location in an Illustrator document - all okay, and cursor alignment on browsers is fine as well.  I've dumped the program and reinstalled and have restarted my laptop.  Any suggestions?  This is making me crazy!  Thanks in advance. --kcH

I am working on a interactive video in which the video needs to pause at certain times to allow students to measure the distace between two points. Is there a way to be able to drop one point in one location then click and drag the second point to display the distance on screen and then once the second point is dropped, the number stays on screen until the student unpases the video?

We are pleased to announce that we've released Update 5 of the 2019 release of Captivate. This update focuses on bug fixes and ability to insert themes from the Asset Panel. For more information, see Work with themes Work with Asset Panel How to update Pre-requisites for this update: Windows: Ensure that Captivate 11.0.0.243 or 11.0.1.266 or 11.5.0.476 or 11.5.1.499 build version is already installed. macOS: Ensure that Captivate 11.5.4.613 build version is already installed. Launch Captivate anc click Help > Check for Updates. After updating, restart Captivate and verify the builds: Windows: 11.5.5.553 macOS: 11.5.5.676 For more information on fixed issues and known issues, see the Release notes. Update Captivate today and let us know if you face any issues. Happy Captivating!!

Hi all my seniors!,I am from India. I would like to know about teh Captivate 2019 Student and Teachers Edition license type. Is the Student and Teachers Edition a permanent one or subscription based?. 

1) Trying to install Captivate 2017 on Surface Pro 7 and got the following error:"We are unable to instal Captivate this time.  (Error Code: 103)"2) Tried to install on my MacBook Pro 16 and received the following error:"The installation cannot continue as the installer file may be damaged. Download the intaller file again."The installer file was just downloaded from Adobe website.  Appreciate your help.

Dear Community,I work with Adobe Captivate 2019 since a longer time already on the same Computer. Did not need it for some weeks and wanted to start today, but there suddenly is the error 0xc000007b and no possibility to start. I have uninstalled and re installed captivate, error remains. What should I do?Br, Elke

I have the following error, one which is quite common from my research.  However, at this time I have no need to resolve this error or attach Captivate to a learning management system. Actually, I do not have one to attach to it. It is sufficient to make the error go away and it can be done by fairly hacky means at this point in time.  Any ideas?  I am not an expert in Captivate by any means, just the software dev assigned to solve it, so please be detailed. 

Dear All,right now I am struggeling hard with publishing a course using Captivate. What I need to have is provide course content (imported from Powerpoint into Captivate) as HTML5 only. I don´t want the learners being able to download course content. The goal should be giving learners access to my course within their Browser only. I tried this with moodle, but moodle - as far as I know - wants me to upload my course as a file. But then learners are able to download the course right? I really have no idea how to solve this issue. Do I even need a LMS to acchieve this?I appreciate your input, thanks a lot in advance....

I have Captivate 2019 version 11.5.5.678.   I have a button on the last slide that says restart presentation.  Here is my action: It does not work.   All it does is replay the slide.  I had this working (in a different presentation) before I updated to Big Sur, but now I cannot get this to work.    I looked through the internet and tried what i found: Branch aware is unchecked.Allow backward  movement is checked.  Why is this not working?

Hello Adobe Peeps. I am having an issue with Captivate's Software Simulation function. It only records the wallpaper and mouse movements, not the application. I have given Captivate access to the camera and control of the computer in System Preferences and restarted the Mac, but no success. I have been careful about chosing the correct application and have unplugged my monitor so there is only one screen. Everything seems to be set up properly when I hit the record button, but when I check the work, it's just screen shots of the wallpaper and the mouse. What could i be doing wrong? 

Hi all,My team has Creative Cloud for design. I called adobe and asked to purchase two licenses to Adobe Captivate. The first rep I had was solely concerned with upgrading my Creative Cloud then passed me on to the Captivate team, where I bought my two licenses.But guess what - the Captivate team set us up in a COMPLETELTY DIFFERENT admin consol for Captivate, and now, my team has to log out of Creative Cloud, and into the Captivate admin, in order to use, log out of Captivate to use Illustrator.This is ABSURD.. I have called... and callled... and chatted and chatted for 3 days now. No resolve. I have spoken or typed with the upwards of 10 peole. I can't get my Captivate sales rep to call me back - or respond to my email.BEYOND frustrated.Anyone have advice as to who can assist?

I'm using Captivate 2019, build 11.5.5.553. Please excuse the length of this post as I've gotten no help from Adobe and my course has a deadline of 4/19 - which I'll never meet as I still have 12 projects to complete and then the entire course has to be Q/A'd.Over the last month, I have successfully created 8 projects from a Captivate template I created that includes quiz slides and interactive slides. These projects are all Branch Aware, have two Groups, and have On Sucess = Jump to Slide xxx configured.If the learner does not click the appropriate item on an interactive slide, a slide informing the learner of the answer is displayed. If they respond correctly, the slide jumps to the next interactive slide. So, On Success = Jump to Slide xxx; on Last Attempt = Go to the next slide. The projects are anywhere from 48 to 98 slides long.Starting a week and a half ago, using the same template, all projects I create end up with a very long lag between slides (think 10-20 seco

I have created a custome Play/Pause button in Captivate 2019 and I have placed it in the first slide with timing 'Rest of Project' and Pause After is unchecked. Now there are other buttons in individual slides which are paused after a certain time in the slides (for example, after the audio is over in each of the slide, a button appears and wait for the user to click it). I am not able to manipulate the custom Play/Pause button state when the timeline is paused - it should change to Paused state. Means, when the timeline is paused, the custom Play/Pause button should change its state and toggle when again timeline starts playing. Any idea please? Can this be done?

This entire application exists to customize the learning experience for users.  We can format just about everything you can think of . . . except the quiz review area.  I want to, at least, be able to center the text. Nothing fancy. 

Is there a way to have JavaScript somehow watch what time the video is at and trigger an action when the video gets to a certain timestamp? 

How do I share my file for review before I upload it to the LMS?

When Captivate login screen pops up it uses the default IE crowser. However, IE is outdate on my machine. How can I change this to Edge or Chrome? It therefore doesnt allow me to sign in.

Hi, I have created a SCORM file with Captivate that has a quiz at the end. I have set quiz retry attempts to 2, meaning, a person who fails the test, can try one more time. But the person who fails can re-take the test right away. Is there a way to set a one week gap between the first test and the re-test on failing? 

Hi,I am trying to use interactive widgets (e.g., accordion).. It shows up properly in IE brower, but not in Edge, Firefox and chrome... It keeps saying "Loading..." and then nothing appears. Any suggestions? Thank you