Captivate

why i have this problem 

Answer found.  it is "branch aware" causing the playbar controls to be deselected.

Hello, I suspect this can be answered by an expert quite quickly. On slide enter I want the custom toc button for each slide to change its state to visited and on exit I want the state to change to completed. I have created my states and put these commands in for the on enter/on exit actions. The state changes to visited on enter, but the state does not change to completed on exit. What am I doing wrong? The slides should remain paused until the user clicks next. I really don't want to have to set up tracking variables like I have had to do for other modules which is incredibly tedious, so I would prefer if this can just be done through state changes and nothing else. I can't see why this wouldn't be possible, so please let me know how this is done.  Thanks, Reuben

What is the recommended project size e.g. 1280x720, if your audience is the general public? If you have a large project (several content areas) what is the recommended file size for an acceptable load time ... In other words, what file size determines if a project should be separated into multiple smaller files rather one large file?  

What does this icon mean and how do I get rid of it? It is not in the document, it appears after it has been published in the film?#

Good afternoon,Working on a course with text entry boxes and using a Smart Shape as a feedback caption that's supposed to come up on top of the text entry box. However, even though it's on the appropriate place on the timeline, the text entry boxes keep coming up on top of the Smart Shape. I've also tried using a Text Caption and get the same result. Any ideas what could be causing this? Pics are below. I'm using Captivate 10/2017 and the Smart Shape shown below is at the top in the timeline. It previews correctly in Captivate, but in HTML5 preview and output shows how you see it below. Thanks in advance for any help!

I've created a Closed Captioning button and have tried two methods to turn it on and off. The problem is, that when clicking the CC button to turn on the CC, it doesn't continue on the next slide. It's as if the the button resets every time. The first method I tried was toggle cpCmndCC. I can turn it on/off while in the slide. But if I toggle on, it toggles off when the user clicks the Next button.The second method was to create and Advanced Action. I did a conditional action: IFcpCmndCC is equal to 0ACTIONToggle cpCmndCCAssign cpCmndCC with 1ELSEToggle cpCmndCC Assign cpCmndCC with 0Am I missing something?

Is it possible to have a popup PDF follow along with a lesson? I would like to have the pdf jump to specific areas in the pdf with each slide next button click. So each time the user clicks the next page button, the pdf would jump to a different part of the pdf with information that relates to that slide.

With the Toc settings it is not possible to select the "seperate" function. What should I do so that the token is displayed separately from the film?

I'm using Captivate 7 and Windows 7 Professional.  I'm using the upload button on the main screen to upload to YouTube but when I enter the user name and password it pops up "Login Failed. Specify the correct user name and password."  I can login to YouTube just fine but not through Captivate.  Anyone else having this issue or know how to correct it?

Hi EveryoneI'm diving back into Captivate after a few years... Is there a way to reposition a simulation?I want to add some explanatory text in a left panel ofa template that is larger than the original capture. I want to be able to move a whole simulation right and down,but I can't see any way to do it using background properties.Can anyone help?Thanks!Tom

So I am wanting to put a main menu navigation button on every slide. I am using a smart shape with the use as button option. The button works fine on every slide except hot spot question slides. Any idea why this might be happening, or suggestions for a workaround? I am using Captivate 2017. I noticed an old post for this problem but there were no responses so I thought I would try again. Thanks!

I'm on a Mac OS Sierra 10.12.3 running Adobe Captivate 9.0.2.437 EVERY TIME I hit Command Z to Undo, or hit Command + or Command - to zoom. Captivate does a small (yet annoying) beep. I can find no preference to stop this. Anyone out there with a fix (or the same issue)? You won't see the undo, redo, or zoom in this Captivate video, but the audio still applies. Video of beeping:Adobe Captivate 9 Mac beep - YouTube

I installed captivate and when i open the program, the window appears that the test-version has finished. In the background is captivate opening and then it crashes with no information, about it.  An idea? many thanks!

Hello,I am working in Adobe Captivate 2019 in Windows 10.When I go to add the TOC and check the Show TOC  box, no slides appear. Then, if I try to click a different button within the dialog box or close the box, the application freezes and crashes. I have cleared my cache and that did not help the issue.Thank you.

Hi, I'm working on a responsive project which has quiz questions. The client wants to see the answer choices in one single line, instead of multiple lines. When I enlarge the textbox to accommodate the answer in one line, it looks fine in the desktop version. But when I test in the mobile version, the formatting gets messed up. I have included screenshots below. Anyway to resolve this issue? Thanks 

Hi,I'm using Captivate 6 to create a course in which there are three components, a demo, a try it, and a test. I have only configured the test click boxes to "Include in Quiz". Also, I set my quiz preferences as shown below.So basically our client wants an Incomplete ---> Pass/Fail reporting with the pass fail set at 80% (which I've done in the 'Pass or Fail' section of the Quiz preferences)I'm testing my results in SCORM cloud and they are as follows:When I click through my test passing it, SCORM Cloud reportsCompletions Status: "Complete"Success: "Passed"Score: "97.8%"However when I take the test and intentionally try to fail it, I get:Completions Status: "Incomplete"Success: "Unknown"Score: "44.28%"What I can't figure out is why 'Unknown'? Shouldn't this have been "Failed"? So I created a small dummy one-slide project with six boxes. Set all of them to be included in the quiz (so each box contributes 16.67%) when clicked and set a passing grade to 80%. I tested this on SCORM Clou

Good afternoon! I am using Captivate 2019 trying to publish my course for SCORM 2004. My LMS is requiring SCORM 2004 with Status Representation - Incomplete - Passed/Failed. However this is not an option when I have SCORM 2004 selected. With out this option the LMS will not be able to keep track of actual scores. This option is available for SCORM 1.2 but NOT 2004. At the end of the course it displays the score but does not send final numbers to the LMS. They are telling me its because I dont have status representation - Incomplete - Passed/Failed checked. I appreciate any input you can give. I have attached the screen shot of what my options are for SCORM 2004. And if you have any input of what my setting should be for SCORM 2004 that would be helpful. I dont really know what the stardards are.   

I am new to captivate and am creating some pretty basic projects.  I have created these slides in my projects that have buttons that when clicked, a text box will appear.  I have done this successfully in a few of my projects.  There is only one segment where only 1 of my 15 buttons will work.   I followed all of the same steps and checked my advanced actions.  I know this is super basic but I couldn't find anything on the chat that was specific to my challenge.  Any help is welcome.  Attached is an image of my page.

Hi.In which way can I get the incentives from the Level Programm (Newbie, Explorer, Guide, Master,…) Is it automatically combined with my adobe account and worked automatically?  many thanks!

I'm trying the option of using a custom .exe icon in Captivate 4. I'm publishing as an .exe. I've tried a couple of .ico files, but when I click Publish, I get an error that says "Icon file is incorrect, proper icon may not be generated. Do you want to continue?" What is a proper icon? Have any of you successfully assigned a custom icon to your published executables? Thanks.

Hello Community, I am reaching out because I am new to Adobe Captivate and to creating SCORM and AICC packages. My goal is to create a basic SCORM 1.2, SCORM 2004 and AICC package that would make use of the certification widget to display the learner's name and id. These pieces of informations will be retrieved from LMS.I have used the $$cpQuizInfoStudentName$$ and $$cpQuizInfoStudentID$$ variables. Moreover, I have extracted the id by executing the following javascript code: window.cpAPIInterface.setVariableValue("cpQuizInfoStudentID", objLMS.GetStudentID()); Please see below the widget format. I have published it as having the eLearning outputs defined above (SCORM 1.2, SCORM 2004 and AICC package) but unfortunately for AICC it is not working. The certification widget does not appear, moreover the ID value which is returned is 0. I would greatly appreciate if you could help me identify the issue. Thank you! 

HiI have completed the build of a large elearning course and have utilised the Captivate TOC. I now need to introduce a branch at the beginning of the course and include all topics for one Type of user and exclude about 3 topics for the different Type of user. I would still like to use the TOC. Is there a way I can setup branching and still use the TOC. I am stuck trying to figure out how to do this? Would appreciate any advice.Thanks

Hi, I am getting this error message when trying to open a file that my predecessor worked on a couple of months ago.  I have gone to the bak file and tried to open it by renaming it without the bak but when I try to open it I get the same error message. Our IT section and myself have also run the Dcache program recommended by Adobe but it wasnt able to find the file. Is there anything else that I can do to try and get this file open? 

I am trying to add a warning to prevent the browser window from being closed before the end of a training session.I've hooked up a beforeunload event handler, setting the event return parameters and return value:  leavePage = function leavePage(evt) { var confirmationMessage = 'Leaving this page your progress will not be saved?'; (evt || window.event).returnValue = confirmationMessage; //IE (evt || window.event).defaultPrevented = true; return confirmationMessage; //Chrome } window.addEventListener("beforeunload", leavePage);  This works as far as being called if the browser close button is clicked, popping up a dialog (chrome ignores the return message, but IE11 includes it).I am testing using SCORM cloud, but in either browser it looks like SCORM cloud also seems to pick up the event, and close the session even if the dialog box "Cancel" is clicked. In actual fact the dialog seems to appear 3 times before disappearing altogether, and allowing the train