Character Animator

I have problems with the program. It downloads fine but when I log in and use any puppet it tells me there is an installation problem, but it doesn't tell me what it is. No character works, if I open it in the program I get a black screen and no option to play. I have uninstalled the program and reinstalled and nothing, I have uninstalled even Creative Cloud and reinstalled again, I still can't use it. what can I do?

I made an animation using the Bill Starter feature of Character Animator. Can I use this animation in a commercial educational product i am developing?

Hi, my team are building a puppet that has multiple views (Front, Left and Right for the Walk behaviour) and an extra rig pose that isn't tied to one of the puppet views but has the character in a kneeling pose, which will set to a trigger. We're having an issue where when we test the camera body tracking and raise our arm all the way up, for example, the arm's maximum movement would hit at elbow level or where it becomes horizontal. Similarly with the legs, when we lift our foot in the camera, the puppet's foot will barely lift off the ground and only slightly bend.Unfortunately these puppets are being made for a client so I can't share screenshots of the puppet itself or the Ch file, but here's some screenshots at least of the layer structure and our Limb IK settings.     Really appreciate any help, thank you!

1. Head2. Body These layers order will make all the layers inside the Head will be on top of all layers inside the Body, and vice versa. Most of us, I believe, put the arms layers inside the Body parent layer. It's good until you want to make the character do something like screaming, or similiar terrified expressions, where the hands are on the cheek, which means you need to make the hands overlap the head, which is not possible since the arms are inside the Body. That's just one scenario/example. The question is, how do you achieve that kind of pose? You know, when you want to sometimes have some layers inside the Body parent layer to be able to overlap another layer(s) from the Head parent layer. Thank you Alank!Note:I know the one will answer this will be Alank, and no one else. That's how quiet this forum is.

I am using a blank puppet that I have customized, but when the puppet blinks, the eyes shift up and to the right. What could be happening. (new to character animator)

Hello!I'm new to Character Animator and can't for the life of me figure out why it's not working. Specifically it's the arms and shoulders that get all distorted when it looks like it's rigged properly to me. I had markers in to keep the forearms and biceps stiff but took them out in case that was causing an issue but I'm having the same problem either way. Any help would be great- thanks! Video of problem

So I Have Been Using The Zippy The Turtle Puppet by Digital Puppets but noticed with motion library his feet are planted I watched a video of troubleshooting issues like this but every fix i try seems to make my puppet more broken anyone know what the issue could be?

Just wondering if this is possible - not sure what I need to Google. If I record an animation on one puppet and set it to a Trigger, can I export this animation and import it to a different puppet? Or will i need to record the same animation over and over again for different puppets? They are all rigged similarly.I have a set of puppets that all need to have the same animation with the same trigger.Thank you!

Hey guys, I'm back! Again I am a newbie and watching lots of videos. I'm almost done but can't figure out why my right eye pupil is going bananas. The left eye has no problems and its looks like it set the same. What can I do?

Does anyone know a way to create a white outline around your whole puppet?So it kind of looks like a sticker?If I try and create an outline around the head/body/legs/arms etc they intersect, I knid of want it around the whole puppet.Is it possible?

Hi... I've been watching some tutorials but I still can't figure out whether it's possible to trigger remotely start/pause the timeline. It's kind of necessary for a live performance I'm planning. Thank you for your thoughts!

How do I get my character's head to attach to their neck? While in record mode only my head moves and it does not stay connected to their body. Also my body does not move at all. I am a beginner so I search so many videos but haven't figured it out yet. What am I doing wrong?

I have a project that has numerous lip sync sections. However, one section, after exporting is out of sync. It's a few frames off. I made sure the audio and animation starts on the same frame. It works fine in the preview. I've recreated the lip sync keyframes. Nothing works. Any ideas? TIAS

I created a character in illustrator but when I scale it up in after effects, the hands are going somewhere else and the legs somewhere else. How do I fix this problem?

Is there a way to copy all visemes from one scene and paste them into another scene? I've edited visemes for a character and want to copy them and paste them to a 3/4-view version of the same character who I've set up in a different scene.  (I'd like to copy and paste the visemes so I don't have to edit them again). Many thanks for your help.

Hi As per the title... I was wondering whether having a lot of puppets and scenes situated within 1 project is a bad a idea or not? I'm finding CA to be incredibly slow despite having an intel i9 13900k with 64gb DDR5 6000mhz ram and an nvidia geforce 3070. My puppets are relatively complex but the weird thing is that when it is being really slow my cpu, ram and gpu are nowhere near maxing out, probably like 20% cpu, 5% gpu or something. Is there something I need to set or does it only run on a single thread or something? Thanks

I've made two character animations and exported them both as PNG and wavIn character animator the time line was 2.06My settings were 30fps and 1920x1080I've imported them into Premiere and for some reason the WAV is 2.06 but the actual animation is now out of sync with the audio, and the png sequence is 2:31 longI've checked my Premiere sequence setup and it is 30fpsAny idea what could be going amiss?

Hi guysI created a character and it worked fine - used it and all was good.However, I have now gone back to my file and I am getting this in the record tab. Is the charactor animator struggling to find the source files? If so - how do I relink?Thanks for your help!

Hi I'm having trouble getting my puppet to work properly with motion library. When i try the "recommended" approach as per Okay Samurai's video here: https://youtu.be/e85HGSAS80g?t=690 the head is ok but the body goes all out of whack. However, when i try the "normal" approach with a separate head group and the group profiles within (and i've tried varying combinations of dependent and independent), the head moves around all over the place (at the moment i'm trying dance/ginga. Can anyone help me with the correct way to set up a character and should i have a puppet specific to motion library? Puppet with "recommended" head set up here (RQ view only): https://drive.google.com/file/d/17HqL5-cSl4glPi2tD05oKTwNvAWs213a/view?usp=share_link Puppet with "normal" head set up here: https://drive.google.com/file/d/1p4qvs-g49n9M1RbktkKIf1WxbXvcDzgs/view?usp=sharing Thanks!

I'm on Mac Ventura 13.2.1 using the most up to date version of Adobe Character Animator. It gives me the "audio too low" in the audio panel, when I go to settings, it opens the Audio Midi set up which shows my H6 as a 6 channel input, two channel output, but none of the options are selectable. My Zoom H6 works fine for Adobe Audition and my Twitch Livestream, so I'm not sure what to do. I was hopeing to livestream animation, but I wanted the audio to sound nice! Please Help

I have an assignment to create animated videos from a transcript provided by a customer.The transcript includes lots acronyms.I have tried various approaches to making the lip synch work for the acronyms (periods after each letter, periods + spaces after each letter, trying to spell out letter sounds like "A" = "aye," "B" = "bee,"  etc.).I keep getting the error message; "Compute Lip Synch failed: Check that the transcript matches the audio."Any suggestions on how I can get past this error?Thank you.

Sometimes I need to zoom in on the Scene panel by 100% or more to check the lip synch of a puppet.If the puppet stands off to the side for a whole scene, I can no longer see the puppet. The zoom process moves directly in towards the middle, which means I can't see the side of the scene.I have tried everything I can think of to grab, drag, or scroll to the right or left, but nothing is working.Any help would be apprecated. Thank you!

hello, my puppet will not walk. I've watched the video 100 times, I watched it again and it said if the handles are not tagged in the puppet won't move, I tagged all the parts I want to move but nothing is working it also shows that I haven't tagged any handles. not sure what's wrong with it. any advice would be greatly appericated.