Connect

When I use Adobe Connect as a guest - I just enter my name and enter the meeting. My name is stored in cookies - so now, when I come back to the login-page, I do not have to enter my name again.The problem is: I have meetings that users attend as a participants and I also have meetings that some users should attend as a host.I know that I can change user roles within the meeting - but that is not a proper solution.Can I somehow stop Adobe Connect from storing my name as a cookie (without changing Browser-settings as this would be hard to tell all of my participants? Or any other workaround?

Have a good day!We're new to Connect and setting up our first event.When I click "Get URLs" for the event, all I get are the URLs for the event.How do I get unique urls for various social media campaigns?Also, what is the campaign ID alias used for?Thanks.

While testing an upcoming event I discovered that when a participant chooses to enter the meeting as a "Registered User", they are required to enter a password. I don't want to require this and at no point were they sent a password. Researching the issue, I see that this is related to the Event Policy in Administration/Edit InformationOur Event Policy is set to:"All users created through event form are guests"What we want to do is register people for our events and then not require a password when they attend as Registered Users.So 2 questions:1) What should our Event Policy be set to?2) Can I fix this for the current event?Relatedly, I have another event in which we've registered all of the participants on our website and will be uploading them via csv. Any suggestions for a workflow which will require them to use their email address to enter the meeting but again, no password?Thanks.

After setting up a template, is there a way to update it so that the reset includes all of the layouts and their current states?Thanks.

If I upload a file or powerpoint to the adobe connect meeting, is there a way to upload the file back to my computer once it has been annotated with notes?Thanks!

Hi all,In Adobe Connect Central (the back end) I've gone to my seminar (or meeting) and Uploaded Content. I can see my PowerPoint files listed, all good. When I select one and go to delete it I have the following red warning show up:* - This item has other items linked to it. If you delete this item, then the links that point to this item will also be broken. Please verify that this is what you want to do before proceeding. The trouble I have is that even though the files are listed as Yes in the "Referenced" column (To determine if the content is still being used in the meeting room, view the Referenced column. A Yes indicates that it is still being used. An empty column indicates that it is not.) I can't see it in the room. I have actually stopped sharing in the pod in the room, not showing those files. So why do they come up as Referenced, when they aren't in the room any more? Is it because I can go to my recent files and reload them? I find this confusing.Thanks for your help,Jo

We've uploaded 720p mp4 videos to our shared content. When playing back via a Share Pod, the video stutters. In the playback bar I can see that the caching cannot stay ahead of the playback.Is there a way to optimize?Thanks.

I have an event series set up and have selected the option the "Require Approval" when people register. However, I don't get notified of the registrations and so need to go into Participation Management several times a day to check if anyone has registered (for each occurrence of the series) and approve them. Is there a way to automatically be notified when someone registers for such an event?

Hi,I just changed my settings on my Connect meeting, so now HTML client is allowed.Later, I "forced" HTML client by adding the parameter "?html-view=true" at the end of meeting URL. My intention is to experience the full HTML Connect client.What I get is a totally blank screen after login with my registered meeting account. This blank page has certainly some JS source code behind, but it is a total white page, anything happens.Tested on several computers and browsers (all up to date). Anyone else having this issue?Thanks,Ignasi

Share my screen doesn't open in adobe connect 11.9.980.387... When I try to share my screen nothing happens. Everything else works. If I log into anther PC it works fine. What could be the cause of this issue?

I am trying to upload a Ted Talk to my meeting room so it's ready for the presenter to share. It's an MP4 video file, downloaded from the Ted Talks website. It gets to about 10% and then I receive an error message stating, "There was an error converting your file." Any thoughts on why this happening and what I can do to fix it?

Hello all,we have a working installation with version 9.7.5 that we want to update to version 10.1. During the installation process we get the following error messages in the log:28 13:24:36 ERROR GenerateConfigsAction:259 - install method threw exception2019-05-28 13:24:36 ERROR PostInstallActions:56 - postInstall method-->generateConfigsAction--> threw exceptionFailed attempt to migrate files to new version2019-05-28 13:24:36 INFO  InstallPanel:468 - run method of Stop Action method in InstallPanel threw exceptionpostInstall method-->generateConfigsAction--> threw exceptionFailed attempt to migrate files to new version2019-05-28 13:24:36 INFO  InstallPanel:264 - isValidated method started and ended2019-05-28 13:24:37 INFO  FinishPanel:201 - displayPanel method startfalse2019-05-28 13:24:37 INFO  FinishPanel:240 - displayPanel method end2019-05-28 13:24:38 INFO  FinishPanel:393 - isValidated method ends2019-05-28 13:24:38 INFO  InstallComplete

Hi all,I had a participant in my session this week. I made her a presenter so she could present her slides. She immediately lost her ability to speak on the microphone. Once we made her a participant again she was fine. Any insight please?Thanks,Jo Cook@LightbulbJo

I tried to acces to one meeting room, but I can´t.I think there is some kind of problem with my home´s public IP because I can access to the same meeting room, with the same laptop, from my office, and it´s works perfectly..any suggestions?

I use OBS as my (virtual) webcam. That works fine on my laptop, but I just cannot get it working on my stationary computer.OBS works fine - I can use its virtual output in every application (e.g. Google Hangouts), but I just cannot get it working on Adobe Connect.I know about the Camera settings in Adobe Connect - that is not the problem. If I juse an external webcam it works fine.It is something that should work, because it works on my laptop (with the exact same setting within OBS and Connect).It also has nothing to do with OBS, as it works within other applications.But on Adobe Connect it stays black. Any idea what I am doing wrong?

Hiplease i have a trouble logging into my online meeting class because the adobe connect flash player was not respondwhat do i do?

I just upgraded my computer from a MacBook Pro 2011 to a MacBook Air 2018.  When I run the Adobe Connect app on my MacBook Air, the CPU usage (per Activity Monitor) is consistently higher than 100% (on a dual-core processor).  This is obviously causing my computer to overheat and constantly run the fans at full speed.  My MacBook Pro did nothing of the sort.  I've seen older questions about this on the Adobe Forums, but no recent issues...any help would be appreciated.

i have 10 attendees and i have to provide 7 attendees to access the webcam, audio and chat and pods for the webinar and 3 attendees can't be shown to other attendees and host also and they don't have any access either they show the webinar. they can not chat with other participants and also not show the list of participants.it is possible using adode connect api in php and how can i do this give me any idea for that.[Moved from the Forum Comments forum (which is for issues with these forums themselves) and into a product-specific support forum - moderator]

Headset works perfectly with sound from all other applications, even from adobe connect on my iPhone. But when I connect through my macbook and secure the sound settings in OS reflect sound output is to be directed to my qc35, nothing happens - no sound travels to my headset. ( i can quickly turn on iTunes music from my mac which works fine though). Something is wrong somewhere and is seems to not be a user setting as far as I can tell...I see strings around this subject here and there inhere but not answers that works for me. The adobe diagnostics tool that I used to test pre meetings on mac works consistently well as sound is tested to be all in order but as soon as the meeting starts it no longer works. Remember the adobee connect app and same headset works perfectly when I connect to a meeting through my iPhone...for me it "feels like" bug in adobe software but i can't say for sure...Any other tips?Thanks allKR,Klaus

Hi team , please i am unable to login to my meeting room with the adobe connect flash playerCan you please do a test class for me to see if i can enter into a class because i have to take a make up class attached is a screen shot of my problem[moderator: Added product name to title]

Hi There ,,i am a New User To Adobe Connect , i would like to use this app to support me in my real estate training.but actually i don't know how to start of select the proper plan for me! kindly i seek your kind support on that.Many thanks..

I have a iMac and have followed the instructions for updating Google and installing Adobe and Flash player on my system.  I have been unable to obtain a successful test for Adobe connect or Flash player after multiple installations and tests.  I don't know what else to do.  Help!!

Why can I not access to a meeting in adobe connect mobile if the meeting is programming: Anyone with the URL of the meeting can enter the room, the system request me login and password.

i want to connect users as a private in meeting. private participants should not show to participants or presenters only show this participants to host in meeting other participants should not show this private participants in meeting room.

Is Adobe Connect compatible with a Google Chromebook? I do not see the Adobe Connect app or extension in the Chrome Web Store.