The official community for the Creative Cloud desktop app.
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ho acquistato ID DESIGN 2023 ed ho ricevuto la mail con il link per scaricare il software, ma quando la apro mi propone Creative Cloud e non ID DESIGN 2023 e se lo cerco mi propone di acquistarlo.
Ok just subscribed to creative cloud all apps yesterday. Annual plan paid monthly. I want to learn all softwares basics then advance. Where do i learn and in what order?
Hi there,I used to have a Photoshop license provided by my employer. Now that I’ve left the company, I’m trying to set things up using my personal Google-linked account. However, for some reason, my account region is set to Russia — which means I can't purchase anything, not even start a free trial.Because of that, I can't even uninstall Photoshop from my PC. There is no "Uninstall" button in the Creative Cloud app (only "Buy" or "Free Trial"), and Photoshop is not listed in the Windows control panel under installed applications. When I try to remove Creative Cloud itself, I get an error saying that some apps still require it — even though I can’t access or remove those apps.On top of all this, I can't change my account region — there's no option in the profile settings, and your chatbot refuses to connect me with a real support agent because I don’t have an active plan (which I can't buy due to the region lock).Are you guys serious?Could you please stop holding my system hostage and l
Trying to upload tiff files to cloud storage, no working. it says Some type of files are not supported!
It has been a few days that when I'm using any Adobe software, there's a time that suddenly my mouse cannot click anywhere else other then the software itself. I can still move it, and change windows and act on them via keyboard (Alt+Tab), but it won't click anywhere! It first happened to After Effects, then Illustrator and now InDesign too. If I close and reopen it solves the issue — until it happens again. It's becoming disturbing! ---I'm on Windows 10, up-to-date, and all Adobe software up-to-date with the latest release as well.
Currently, all administrators get billing emails. Our accountant should not be an admin on our account - following the basic security principle of "least access."Please allow a way to add a billing email that is not an administrator.
Numbers of crash issues observed on creative cloud helper.exeCreative cloud helper.exe 6.5.0.348Windows 10/11
There is a newer version of photoshop available but my creative cloud doesn't say I have an update. What do I do? I don't want to install the new one, I want my current version to update.
Adding to the user export log would be helpful for auditing purposes. Logins are also missing in the audit log if no other activity is performed. Thank you.
J'ai essayé de télécharger séparément Creative Cloud et Premiere Pro, les deux ont le même problème : quand je reçois le fichier exécutable pour Windows, quand je les ouvre (j'ai essayé en mode administrateur aussi), ca ne fait rien du tout. J'ai essayé d'utiliser Adobe Cleaner mais ça ne change rien. J'ai également redémarré mon pc. Pourtant sur mon mac, ça fonctionne niquel.Aidez moi svp, ca me soule d'avoir payé pour rien
Please can we have a simple process to switch accounts. ie: I have a work and personal account for AdobeCC on one computer. This is a simle process for other major software companies (eg: Google, MS), and an absolute requirement in the era of digital nomads, and working from home post-COVID. Loooooong overdue feature.
can i used same log in id on two devices (laptop or computer) which are located in two difftrant countrty
Hola, al hacer la tipica sincronización automática que tarda nada, me estan tardando la sincronización unos dos minutos alguien sabe por qué puede ser? Lo tengo todo a la misma velocidad de fps. ..
The performance of Creative Cloud for desktop is getting worse and worse with each update. I use Creative Cloud version 6.5.0.348 on Windows 11. It always “chokes” in everyday use. My desktop works normally, even software like Photoshop, Premiere, among others, have worked better than the Creative Cloud suite. I constantly have to deal with alerts such as “this process is taking longer than normal”, but my internet connection is also working normally.
Can't find it anywhere.And no, the arrow keys are NOT working either.And no, I don't have a mouse with a wheel.How am I supposed to operate this without a scroll bar?And why would they ever remove the scroll bar?
Hello, I can't open adobe apps at all. I tried every solution but didn't work. First the apps seem opening but after the interface appears, the app - all apps - shut down itself. I use mac air m1. I need help, thank you. I drop the interface ss, after this display appear the app shut down itself again.
Hi , My account is not displayed on the creative cloud desktop, and the Adobe fonts I activated through the font web page cannot be used normally. When I tried to open the Creative Cloud from the web page, an error was displayed, but these problems did not occur when I logged in with another account.
Hola!, necesito ayuda. Cuando contraté el plan se podia abrir los programas hasta en 2 computadoras. Ahora no se puede? Alguien sabe? Me sale un aviso de que su cuenta está siendo utilizada en otro dispositivo, y claro!, la uso también en un macbook.
Currently, we manage our users in two different consoles because we have two different license agreements—one for staff and one for education. For staff, we federate them and then assign a staff license. For K12 users, we add them manually as an adobe account and then assign a license from the K12. It would be much easier if we could federate all users under one domain and, when selecting a product, have an option to assign a license from the correct contract (staff or education). so the option to add is after clicking on add a product you get a list of licenses and then choose the right one. not sure how many have the same issue as we have but hopefully it will bre implemented in future updates
Lot of users cannot find older versions. Same goes for this: Changing version often is not uncommon in Premiere.
Hello, I tried to DL adobe illustration free trial for 7 days today but it did not show up on my creative cloud page, but when i tried again i was told i already own it. I think something went wrong during dowload or install.As I think I don't need to use this app now, i want to cancel the trial plan now. But, I cannot cancel it because it is not shown on my account. I was wondering if I will be charged if i cannot do something about. Could you help me to figure out how I should do not to get charged?
He estado pagando $199 pesos mexicanos desde que contrate el plan y hoy que hice mi pago mensual descubro que el cargo es de $299 pesos, en que momento informan esos aumentos???además ¿POR QUE NO HAY UN SISTEMA DE ATENCIÓN AL CLIENTE? que nefasto es que ante cualquier duda o problema se tenga que acudir a la comunidad a ver quien te ayuda a resolver tu problema, increible que una empresa como adobe no tenga atención al cliente, ah bueno, si tienen pero solo si eres una gran empresa! que tontería!
I have a license for two machines. However this morning one of them is giving a message saying that I have reached the limit of my devices and shows my Mac Studio 4 times, and my iMac 4 times. And on the other computer the Creative Cloud icon is now gone from my toolbar and I cannot launch it from the application folder. My Mac Studio is on OS 14.2.1, and my iMac is on Os. 15.3.
I am trying to do updates on Creative Cloud. I get a message:Please help - very frustratingThanksHarry
HI I am trying to uninstall creative cloud from a Mac but when using the uninstaller I get a message "Couldn’t uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it."I then check my installed Apps from the list in the Creative Cloud menu bar and there are none installed. So what am I supposed to do? I do however have some installed on another machine is that a factor? I only want to uninstall creative cloud from one machine and not the other.-Ian
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