The official community for the Creative Cloud desktop app.
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We use Creative Cloud to transfer Lightroom Classic projects between offices. As of yesterday, all of our previous Folders and Files are missing (we had a number of .zip files stored, waiting to be worked on). We use bookmarks to access the transfer folders, and we get a "Error 404: Asset not found" message when we try to access those. I tried creating a new folder, which does work, but I can't upload a .lrcat file. I'm given "1 file(s) could not be uploaded. Some filetype not supported" error message. My cloud storage is currently showing "56.3 GB of 100 used," but there are no files anywhere that I can find them. Not even in the Deleted files. I can't find the 56.3 GB of files to delete them. This is a HUGE problem for us. It's how we run our whole business.
I work on a file simultaneously on MAC and Macbook Pro.This morning the filew are not syncing.Heeelp!
When installing the Creative Cloud desktop application, your computer generates a folder called "Creative Cloud Files." The sync service previously created a backup of the contents of the folder online, but this service is discontinued (see this for more info:https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html). Furthermore, a shortcut to this folder was automatically pinned to the Mac sidebar and the Windows Navigation panel. Sometimes, you may want to remove this shortcut from the Navigation panel or the sidebar. Despite its removal, it reappears after upgrading or reinstalling the Creative Cloud desktop application. For individual users for whom 'Creative Cloud Synced files' had been discontinued, CCF folders would be renamed to "Creative Cloud Files + <account type> + <profile_name> + <email> + <profile_id/guid>", and a shortcut would be created in the navigation panel. The content inside this folder will not
The working file shows as disconnected from the cloud. Tried most of the relevant methods from the learn more link that adobe has provided. The changes made in the file are saved in the cloud but not sure why they still show that prompt. Tried reaching out with the customer support their solution didnt work. Saving this file in another name works well thou.Anyone who can assist me on this please.
So I don't have premiere pro installed but still it shows up as installed on my apps. I tried to uninstall but it didn't work, so I downloaded the 2025 version from creative cloud and removed it to see if this would remove the older version. This did not work, I still have the 2024 version installed and I don't know what to do, can anyone help?
Was just wondering if the image format for webp will be allowed as a file type to upload? (this was originally posted in here https://community.adobe.com/t5/creative-cloud-services/ct-p/ct-cc-services?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions trying here as well :))
Не работает графический планшет huion h610 pro v2 во всех софтах adobe, в других софтах типа blender, krita работает отлично. Перелазил все возможные настройки ничего не могу с этим поделатьВ чем может быть проблема, как ее исправить?
Hi everyone,i would like to kindly ask you all about the keys. How much keys can I use for the 1 acc? Best regards
Adobe, seriously—what [cursing removed] is wrong with your software? I just went through [cursing removed] trying to fix Creative Cloud because your updates and apps are completely broken. After wiping it entirely, I download a fresh install. And what’s the first thing it does? It forces an update. Why? The installer is downloading the latest version from your servers as it installs—so why does it immediately need to update again? And of course, that update gets stuck at 96%, doing absolutely nothing. No CPU load, no disk activity, no network usage—just sitting there, wasting my time. This is a product that costs a premium, yet it behaves like an unstable, half-baked mess. Your development team is either incompetent or actively trying to make using Adobe software as painful as possible. Fix it. [link removed] What should I possibly do next? Completely reinstall every machine on my network? As if repairing, uninstalling AND using the cleaner tool isn't enoug
When attempting to Certify (with visible signature) it will not allow the sign button to click at the end. The rectangle is drawn, the Sign with a Digital ID dialogue box pops up, the signature is selected, continue pressed, Sign As dialogue box appears, then permiteed actaions are selected, Review the Document, Appearance Integrity Report pops up, Warning comment selected, hit ok, box dissapears. Then the 'SIGN' button color is not longer faded. Yet, I am unable to to click the button. Nothing happens. I can click on all of the other buttons, but sign does no do anything.
Turning off all advertisement and popups in adobe creative cloud and its apps. I NEVER want popups and advertisement.I want a global turn off setting for all pop ups and advertisement. Please add a setting in my adobe account that will follow me to any computer I login to; that turn off all your annoying popups advertisements forever!Same to the Contextual Task Bar. I don't want to get use to it.. I want it off my screen; always. I strongly feel Adobes products are drifting from their core purpose; this makes your tool less useful. If I had a choice in how Adobe spends research and development funds; I would improve your core features; why each of your products were originally made in the first place.e.g. Adobe Premiere purpose is to make videos; Its output depends on Media Encoder. Is Media Encoder better than the competitors… A BIG NO! So, spend money making it better. What good is a product that’s fall behind in quality of its output/encoding.&
Proqué no puedo acceder a Adobe Express? Tengo la versión Adobe Acrobat Pro
La carpeta Creative Cloud de mi explorador no se me sincroniza y me muestra el error que adjunto. A alguien también le pasó?
Never had a more dificult time trying to save and open files accross devices. I might as well email myself zip files. Working with AI/PS on the computer and Fresco on the iPad is the most frustrating experience I ever had and the creative cloud is the biggest part of the problem. Stuck converting a PS file now...
Hi,I'm trying to start Muse CC (2018.1.1) from Creative Cloud Desktop but it doesn't start . I get the message "Application Manager is missing or damaged", and suggested to get a new version of Application Manager.I have tryed the Creative Cloud Uninstaller and then reinstalled Creative Cloud but the problem is still the same.How do I solve this?/Lennart
Hello Adobe Team,In the Creative Cloud app, in the "Apps" page, I noticed that every version of premiere pro I have installed (23 & 24) now have a badge saying "Update available", but it's clearly not a version update, it's a new version (25.1). You're confusing point updates with full new releases. Stop it.
I have been using my own personal CC account on my mac for some years. My boss has now agreed to pay for an account, as it is a work expense. So, I have been trying to log out of my account, and then log in with the new details and continue to use the software, open files, etc. However I seem to be having trouble doing this, and despite using live chat with Adobe, they can't seem to resolve the issue or seem to understand it. So I have logged out of my account, and entered the new details (email and password). This seems to work, but when I open - for example - an InDesign file or just open the downloaded software, it is bring up a window with my old details a the top right, and then asks me to 'chose a package', obviously recognising that my account is no longer active. Why is it not using the details, that I am logged in with, to open my apps and files? The work/business subcription is the same as my private one - all apps, etc. Surely I don't have to delete everything and
If you don’t use the Creative Cloud online cloud storage to sync files and would like to remove the alias from the navigation panel on Windows please follow the instructions here: Remove Creative Cloud Files shortcut from the Navigation panel | Windows Note: The final step in the article of restarting, signing out, and back into the app are required for the registry changes to take effect. This is a common feature request, and we're happy to provide a solution.We're always working to make your Creative Cloud experience as smooth and harmonious as possible. Thank you for your continued support! Best,Creative Cloud Team
I've dug through the boards and internet and is this still not an available feature or option? We're in an unique situation where our client team is being transfered over to another compeditor. We have an extensive CC libray built that our team uses for everything. And so far based on past posts I've read it sounds like the export/download method is a just a big mess, doesn't save groupings or retain linked assets between each other? Trying really hard to avoid this as it would take a couple of days or more for us to fix which we don't have to spare. Is there a way to update the email from one enterprise account to a new one while retaining the original account and all of its built contents? Or, if i were to create a individual account and invite myself to the CC Libraries, will it keep all the libraries in tact even if all the other accounts invited to the CC Library are purged?
Dreamweaver Version 21.4Windows 10Basic steps: Starting an Adobe applicationExpected result: The app should start with no warningActual result: I get the activation limit warning that I've included as a screencap Starting today, everyt time I try to open an Adobe application, I get a bogus notice that i have reached my machine activation limit.I'm attaching a screenshot from when I tried to start Dreamweaver. This has happened to me several times today. In the listing of machines that are currently signed on, they are all the machine I'm currently using. Any help to stop this problem would be great.
Adquirí el plan de maestros y estudiantes por 19, 66 y me aparece acceso finalizado en ilustrator, photoshop y los demas de adobe cloud, nose que pasa y lo peor esque se sigue cobrando y no puedo utilizarlos, nisiquiera me aparece el plan activo para dejar de pagarlo, siento que me roba dinero
I am getting too many devices signed in error for multiple apps, but I can see that all the current sign-ins are on the computer I am currently working on. This happened in multiple design apps even after restart.
I'm getting this weird background on my Creative Cloud Home app on my laptop. It changes around as I mouse over and it's very annoying. I see this as a bug, but maybe it is some ill conceived feature. Anyone else getting this? Can it be turned off?
Liebe Community, ich kann keine Adobe-App mehr öffnen.Alles deinstalliert und dann neuinstalliert. Auch die Creative Cloud Desktop. Beim Starten kommt die Fehlermeldung:"Ihr Abonnementstatus kann nicht bestätigt werden.Keine Verbindung mit Adobe-Servern. Möglicherweise besteht keine Verbindung mit dem Internet. Überprüfen Sie Ihre Verbindung und versuchen Sie es unten erneut. Wenn weiterhin Probleme auftreten, lesen Sie unseren Leitfaden zur Lösung von Verbindungsproblemen. Fehlercode: 20400." Drücke ich auf Wiederholen kommt die Meldung:"Bei Premiere Pro ist leider ein Fehler aufgetreten.Sie können Premiere Pro im Moment nicht verwenden. Wenden Sie sich mit dem Referenzcode 109 an den Support, um weitere Informationen zur Lösung des Problems zu erhalten." Fehlercode 20400 und Referenzcode 109 sind beide nicht zu finden.Mit dem Internet bin ich verbunden. Testweise habe ich auch die Firewall ausgeschalten. Virenprogramm ist nicht installiert.Betriebss
Hallo, ich habe meinen Monitor gewechselt auf einen Ultrawide, dadurch ist jetzt das Problem entstanden dass die Creative Cloud, wie im Bild zu sehen, nicht mehr richtig sich öffnet/ angezeigt wird. Was könnte ich da am besten tun?VG
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