The official community for the Creative Cloud desktop app.
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Had the Creative Cloud All APps installed for 3+ years. Today I try to use InDesign with an activate Adobe font (I've used the activated font for 3+ years) and it doesn't show up. I try to load my added font in Creative Cloud Desktop and it spins - so far, we are at 2 hours of spin). When I click the "Apps" menu item, I get an immediate "Something Went Wrong/Reload Apps" message, no matter how many times I click it. It worked fine last Friday - now it's Monday and I can't access downloaded fonts or see any of my apps on the CC Desktop.
This is my first time reporting a bug here.I found out creative cloud desktop app somehow causes windows file explorer to use a cosntant 25% - 30% cpu usage, even when all files are synced, and in some instances makes the file explorer crash. This is happening on a desktop and a laptop, running windows 11 prothis happens as soon as windows started.The only solution I found that works is to end all tasks related to creative cloud in the task manager, Windows 11 ProVersion 22H2OS Build 22621.1702I hope somebody can help, Flavio Cappelletti.
Procurei atendimento pelo Chat para tirar dúvidas sobre o valor da cobrança e se algum desconto dos disponíveis no site eram aplicáveis a minha conta. Recebi a resposta do atendente dizendo que o valor que eu pago (mais de R$ 2500 por ano) é "realmente simbólico". O dinheiro que eu e todos os clientes pagam todo mês para ter acesso aos aplicativos foi desconsiderado como se a Adobe estivesse fazendo um favor para nós! O que não é verdade, vocês oferecem um serviço e nos pagamos caro por ele. É revoltante ver que Adobe trata os clientes dessa maneira, fazendo pouco caso do nosso dinheiro. Me senti extremamente desrespeitada.
after deleting about 15 file in the cloud storage, the cloud storage went up 2 gb and notn reducing , what went wrong? I do permanantly deleted the files.
hey, im kinda scared of loggin to my ps on ipad, i wont get banned if i do it? its my personal ipad but im not sure the adobe will know that
Hallo, ich hoffe jemand kann mir helfen. Ich bekomme die ganze Zeit die Nachricht dass mein Cloudspeicher voll ist, dennoch steht dort das erst 10,6MB von 100GB verbraucht sind. Ich kann nichts mehr updaten und wenn ich meine Videos bearbeite kriege ich auch andauernd Mitteilung dass ich keinen Speicher mehr habe. Ich habe schon alles mögliche gelöscht und trotzdem ist es "voll".
When I opened my Creative Cloud, under the Home tab, it showed recent psd files that I haven't used in a long time. Is there any reason these would suddenly appear?
I am constantly annoyed trying to update apps after notification from Creative Cloud. Opening CC shows the programs for which there is an update available. But clicking on the "Update" button results in no feedback at all -- no sound, no color change, no message. So I end up clicking numerous times (with the same result). After 30 seconds to a minute CC will report that the program is updating, so the clicked button actually worked sometime during my multiple attempts. This behaviour is not new, although I can't recall whether it was always that way. Why can't CC give some indication that the "Update" button-click has been registered or accepted?It seems like a pretty simple programming task: Just change the button's color and text to say "Waiting" when it has been clicked. That's pretty basic to interface programming.
I have tried multiple times to download and update the Photoshop CC update that just came out. Everytime I try it gets to the end and then I get an error message that pops up. FATAL: Error occurred in extract of package (Name: Adobe Photoshop23-Core_x64 Version: 23.5.5.1103). Error code: '127'ERROR: Cannot open file "C:\adobeTemp\ETR454C.tmp\1\Application\Presets\Live Canvas\Torrent.lfe' for writing: Error 5 Access is denied.
Thank you for removing the "Are you sure" prompt on ⌘Q quitting! It was the worst. Much appreciated.
Bonjour, dans creative Cloud, je voulais savoir si il était possible de modifier le fond du fichier pour en mettre une image?
I have two network connections active on my PC. One is a wireless connection that provides internet, whilst the other is a wired ethernet connection that connects to a local private network (no internet available on this network). The problem: Adobe Creative Cloud app always wants to connect to the private network resulting in 'server not found' error. If I unplug the ethernet network cable, Creative Cloud connects to the internet using the wireless connection and everything works normally. The question: How can I force Creative Cloud to ALWAYS use the wireless connection and not try to connect using the ethernet port..? Thanks for your help.
Recently someone brought to my attention that the school I study at provides significally discounted adobe year licenses. However, so far I had been working with a monthly adobe student subscription under a private email adress based account with important cloud stored projects. Is it possible to activate the school's yearly license on my existing account? Or otherwise, somehow link the two accounts? The yearly license does not come as a redeemable code. Thanks you for reading and possibly replying!Bas
If you have a trailing space in a file name such as "testfile.doc " Creative Cloud won't sync the file and doesn't tell you the error. If you remove the trailing space, it syncs fine.It also won't sync file names that have certain special characters that work on the Mac, but CC won't sync them.Core sync 6.5.3.1CC app 5.9.1.376Platform MacPlease fix this bug.And a question: what is CC built on? Windows? Linux? Mac?
Can't delete files from my creative cloud files. I saved my LC catalog files to the Creative Cloud and now I can't delete them. Any idea?
I am unable to see some of my photos and folders in the creative cloud app but i can see them on my laptop Please help,Miles
Creative Cloud won't load, taking longer than usual to load. It gives a reboot warning. I just got the app and I don't know how to fix it.
Sometimes when I open my desktop app on my mac there are only a handful of files listed. If I click "open sync folder" and pull up a browser view, I can then see all of the files. But from there I can't open them in my apps and work on them (on my ipad or computer). Where are they going and how can I reset or sync this?
I don't recommend this for everybody, but it worked for me, I kept getting the error 105 code. I tried every suggestion ti fix ir, nothing worked. As a last resort, I colsed CC. Then went to library/adobe/application support/caps/hdpim.db and deleted it. Went back and restarted CC. The error 501 code appeared briefly, disappeared, and CC continued to load. Everything worked fine. I was able to install everything. CC put a new hdpim.db in the caps folder.
While trying to launch any Adobe desktop apps, I continually receive the 'You’ve reached your device activation limit.' I have gone into my Creative Cloud account and clicked 'End all sessions' multiple times but when I go back and try and login in again, I get the same error. If I understand correctly, the limit is two computers. Does the limit also include mobile devices? I have my account activated on my old laptop -- still in use, my mobile phone, and I'm trying to activate on my new laptop. Does this setup exceed the activation limitation? And even so, I'm disconnecting all sessions so why am I unable to connect from new laptop? Thank you.
I have had Creative Cloud for years and all of a sudden it does not list photoshop as installed and I did not get last automatic update. Why? Should I re install photoshop?
SINCE ADOBE UPDATES RENDER A SYSTEM PRACTICALLY UNUSABLE WHILE IT UPDATES, YOU'D THINK THE GENIUSES AT ADOBE COULD COME UP WITH A SIMPLE ADDITION OF A SCHEDULING OPTION FOR UPDATES. THIS HAS BEEN IN THREADS MUILTIPLE TIMES. GET IT DONE!!!!!
Hi, I'm just new to Creative Cloud Adobe Apps.I already create several adobe files and save it in cloud. Its appear without problem in web based folder and creative cloud desktop apps folder. But not in windows creative cloud folder. The only file appear in this folder are _Cloud documents files. Please help me to find the cause and how to reslove it. Thank you.
What happens to my files in the creative cloud if I can't renovate my subscription? Do they just disappear or do they stay linked to my account? I can't renovate my Photoshop subscription at the moment, so I wanted to make sure that I don't lose everything, and that I can just pay again for my Adobe subscription later on and find my old files again. Thank you for your help!
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