The official community for the Creative Cloud desktop app.
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Hello 🙂 I don't know if I am in the right section of the community but i'm rather new to this. The problem is that I cannot access my account. When I tried to connect to my account, on the website and Creative Cloud, it said that they sent a verification code. Problem I do not have access to the email I used to create an account so I cannot receive that code. And no other options apppear. The mail I used is a school email (these .edu ones) but it is not linked to a mailbox. I thought the emails sent on this email address were directly redirected to my other school email, but no. I contacted the customer service but it wasn't helpful because they cannot make change to one's account anymore (so actually there's no point in contacting them), I have to connect to change the email myself (great when we can't connect in the first place). The Adobe help center also doesn't help as it states that other option should be available when there weren't any. So I don't wh
I want to buy the student version of creative cloud via surfspot, because it saves me a lot of money. However when I want to order it for one year it says that my email is already linked to an account so I cant buy it. Anybody know what to do?
Hi all. I am very much new to all these apps but i have subscribed to all apps now. I want to be a pro as i will be doing freelancing jobs. Can anyone please help me with which app(easiest) should i start then which app then so on..... thanks
Hi, I have a question I study in 1337 School in Khouribga and I want to purchase the student pack and I have the badge that verifies that I study there, but I don't know how to confirm that I'm a student can you help me
Hi, i reach my storage limit I deleted permanetly 80% of the files even from the trash but my storage limit stil toped. In other hand, my ceative cloud files area is all empty. I only have files in lightroom and there the trash is all empty aswell. I have been trying to contact adobesupport but it is a mssion impossible.. I apreciate any help. Thanks in advance
I've been trying to use my Adobe apps from my plan without having Creative Cloud Desktop installed and it seems impossible. I've been on support for hours where I've been linked sketchy backend downloads that don't work. I'm not sure anyone will be able to help, but does anyone know if Adobe does anything to support this? Every time I ask support for help they just tell me how great it is and how I don't need the individual installs.
Hi, I am constantly getting the message "CCXProcess.app is damaged and can’t be opened" on my M1 MacMini since I installed Ventura 13.0 on it. The error message is exasperating, as it keeps popping up on top of everything else and I can't even send it to the back using ⌘+TAB. Even when I close it, the window keeps popping up after just a few seconds. I tried to repair it using Creative_Cloud_Uninstaller.dmg, but to no avail. The issue persist. Is there any way to solve this difficulty? Thanks.
It would be helpful to be able to quickly access the list of published review links from the Creative Cloud desktop app. Currently, they are only accessible from the Creative Cloud Web page (under "Your Files" > "Published"), which is not as convenient. This feature would allow me to quickly find the proof links (all my InDesign Share For Review links, XD shared links, Photoshop Share For Review links, etc) for my stakeholders whenever I need them again.
I went into my Creative Cloud folder, today, only to find it empty. Searching frantically, I finally found them in Creative Cloud Web Deleted files. I restored all of the files, however, I now need to dig through multiple levels of folders before I can locate them. Some files on in the 1st level, others are in level 10 folders, other even deeper. I'm using a MacBook M1 with macOS Ventura. Creative Cloud 5.9.0.373
I want to upload photos to my Creative Cloud on my Windows PC. How does this work?
Hi,I'm relatively new to CC. I understand from reading that cloud files are stored in the cloud, and sync files are stored separately, While I see that I can access them all from the cloud, what is irritating me is that I have two sets of folders for each project eg. one in CC and one in synched files. Is there no way at all to just have the one place?! I need my files to work in a way I like before they get messy! Thanks, L
I am encountering this error when trying to update Adobe Illustrator via creative cloud. I've tried to uninstall Illustrator and that too results in an error as shown below. Any help to fix this would be greatly appreciated.
Evening Experts,I have an Adobe Temp folder situated in C:/, the folders inside are ETR.tmp. my questions is: Can I delete these folders without causing any problems with the Adobe programs? the reason why I would like to know if I can delete it is because it is taking up a lot of space on the HD.Many thanks
Since the cloud client is the "mother" of them all, I post it here.This is just a little comparison of how the UI, specifically the menu bars, of the Adobe tools are different at a point where you actually don't see the need for them to be different. Sure, there are many Adobe apps and those like Acrobat are total outsiders, but comparing Photoshop, Indesign and Illustrator reveals quite a lot."What do you want to tell us?" you might ask now and I actually cannot say. My basic thought is that I wonder how and why the UI are not just the same.Menu bars:What do we see here?The home button isn't always next to the iconThe AI logo icon looks weirdThe ID icon is smaller than the othersThe home symbol of PS is smallerThe top bar of ID is bigger in height than the othersThe menus are vertically centered in the top bar with PS and ID, but not with AI Next, menu:What do we see here?The bezel around the menu items isn't vertically centered with AI, perhaps that goes with the other topic abo
Can someone help me figure out why the creative app looks like this. I just noticed it recently and I have uninstalled and reinstalled the creative cloud app. I have not done a fresh install of everything, becasue I do not want to loose some of my settingings in photoshop or lightroom. I have tested my GPU and CPU and they seem to be fine. I have a 2019 iMac Retina 5K i9 with a Radeon Pro Vega 48 video card. I have 128GB of RAM too. Any help would be great. Sejal
This annoying, slow, program that doesn't even have the decency to quit when you tell it to—it has to ask you and make sure you actually want to quit it—this garbage has got to go. It pops up, and its always advertising to me that I need to get Adobe Stock, which I'm never going to do—just because I despise being nagged about it for years. I spend enough money on Adobe products, I do not need to be constantly told to spend more! And this hasn't changed in years now. I have complaints about numerous other Adobe applications, Illustrator, Photoshop, Acrobat—I've used these since the days of the Mac II! Things used to crash, sure, but at least they were pretty snappy when they didn't. If I hadn't invested so much time learning how to use Adobe products over the years, I would no longer be a customer, I am sad to say. I'm stuck as a customer because I can't relearn a bunch of software now—that'd almost take longer than turning a page in Acrobat does sometimes. And you can't hope to
Can someone help me with that question?? Re: Creative cloud profiles - Adobe Support Community - 13308613
I know many people (including me) that use open source tools, because they use this tools a few times a month. Not frequently. So altough they could choose adobe tools, the price by month is not affordable to they because maybe they uses the software four times a month.If Adobe could support the pay per use like some Google tools, a lot of users could migrate to Adobe tools, because if you use the software a lot, the payment was bigger than if you use the software only a few times.
I was thrilled to attend Adobe Max 2022 this year. Your products are moving in all the right directions. For years I felt like I was just opening bug tickets. This case today is related to the following: 1. The CC apps icons in Windows2. The CC apps services in Windows Can you take a look at these screenshots and make a plan to optimize them. Thanks. No complaints but encouraging support.
With all the clever people and developers at Adobe, why have these simple features been overlooked! For some reason, a website of mine that uses Divi, created over 72,000 temp files in the Contents folder. I've deleted these from the desktop CC Sync folder. All these files have gone into the deleted folder online. The page is only loading 100 files at a time (which is another problem with the online sync folder), meaning I can only select and delete 100 files at a time! That's 720 times I need to select 100 files in order to delete them all! Is this practicle and a good use of my time,Adobe? Why isn't there one of the following options: Delete All/Empty Bin – The bin is simply emptied without the need to select anythingorSelect All – A tick box, allowing ALL FILES to be selected and deleted. Surely one of these options should be standard practice? Please, please, please add these options. Cheers, G
Olá, temos a versão Adobe Creative Cloud Todos os Apps. Existem diversas versões do Adobe PhotoShop e Ilustrator. No Mac, Qual a maelhor versão compatível para IOS CATALINA e IOS MONTEREY?
Hola! Alguien sabe como restaurar el precio de estudiantes? Porque ya pasó un año desde que lo adquirí pero ahora ya no me lo cobran como si fuese estudiante
CC Photoshop CC melden mir, mein Cloudspeicher von 20 GB sei aufgebraucht. Ich habe den Speicher mit allen Optionen, die im netz beschrieben werden, untersucht. Es sind 3 Fotos gespeichert und ein paar kleine Bibliotheken. Ich kann ansonsten in der Cloud nichts finden. Ich habe alle Adobeprogramme neu installiert und vorher alles, was vorhanden war, gelöscht. Auch nach der Neuinstallation meldet mit CC, der Speicher sei aufgebraucht, obwohl ich nichts mehr finden kann, was zu löschen wäre.
Where are labs for MAX 2021? I want to download the PDFs and was told they'd be available until MAX 2022.
I have just found that in the update box of creative clod there are two versions of Photoshop to update. This made me wonder whether I have two versions of PS so did a serach and yes I have. But not 2... 3!I thought that installing a new version would update and delete the old one.IS it safe to uninstal the previous versions?
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