Creative Cloud Services

Our team has lost an InDesign file from Creative Cloud. It is not in the trash. This is really unsettling since many of our files are on creative cloud. If CC is supposed to be stable and secure, why are files vanishing? We checked all deleted files in creative cloud folder and the file is not there. This is really unacceptable.  InDesign seems like a complete mess lately.  Mac - Monterey v12.1InDesign version 7.2.1.

The cloud storage says that I use 913,5 MB of 1 TB, but I get the error message that the account is full. How can that be? 

I have problems with opening files on M1 MBA. And I couldn't change the file's default application from the Info window. I contacted to Apple Support and discussed with a super visor with screen sharing. He found that files related to Adobe products, such as JPG, PNG, PSD, and AI. So he suggested I contact Adobe customer support, but while chatting, the supporter suddenly closed the chat, and I received an email saying “case closed.”   Since my MBA's internal SSD is 256GB, I modified the App folder and Sync folder settings of Creative Cloud.app to an external HDD.   Please help me. Kindest regards, Masaru

A few weeks ago this started to pop up on my computer. The adress first mentioned is unknown to me but there is a load of others, and they all appeared out of nowhere. I didn't install anything or visit any weird sites. Finally I wiped my computer and installed Win10 from scratch. That's when I finally got rid of the pop ups. But the very minute I installed Creative Cloud and Photoshop they appeared again. I hadn't even had time to use the web other than to find the install file for Creative Cloud. So, I'm 100% sure the pop ups in question comes from Adobe software. Now this is not the first time I've spent days problem solving this overpriced crap. Days I could have used working and making money instead of doing someone elses job. I'm out. I'm leaving all of Adobes crap behind me now. I'll try a few of the alternatives and if they don't work... well.. we'll what happens then.

Hi,Since last week I'm having problems with the storage.I filled my storage capacity, and when I noticed that I deleted a lot of old files I had in there.But it keeps on telling me my storage is full and now it's useless to synchronize my new files.How can I make it work?I'm adding captions of the message it shows and the real storage in my hard drive. Thank you

Le cloud à des difficultés à se mettre à jour après upload d'elements graphique dans la bibliothèque.  1 élément s'affiche au bout de 10-20 secondes puis plus rien. j'upload depuis Illustrator windows 11 et souhaite consulter sur ios. 

HelloI have a non profit account with one subscription for the use on two computers.There is another personality here at this organization that needs a subscription for the use on her two computers. How do I locate - and subscribe (purchase) that second subscription?Thanks!

Despite the nice online help library, my CC does not give the options shown in the images of how to uninstall apps. Some of my apps are outdated, as of 1 week ago they suddenly stopped updating, and I have no options other than retry or go and do something more productive like use MS Paint. If anyone has a solution to this, I'd dearly love to hear it so I can get on with my work.   

I am trying to link WORD documents and previously used Ctrl-D (its been 3 years) and that would link the xls, doc, any editable document; its not now. I read the help page and its said to use "place and link" in the edit drop down; there is no "place and link' in the edit menu - what am I doing wrong. I've placed the documents, but they're not linking. Please Help! Thank you!

Since last month cant shared Link for Adobe Creative Cloud anymore bcz the Download never started! We tested more than one link and files on several PCs and several Mac and Android and IOS, but as i said, the Download never started!What kind of file? everything!   .zip, .7z, Mov, It used to be very Helpful to upload a file in cloud and share it with someone, but now we have to uplaod everything in One Drive :(.  If someone from Adobe want to have a Link to test just send me a pm. We uploaded the files first with Adobe Creative Cloud on PC and then with cloud on Web.    

my home page doesn't include add ons, also the softeware i have its very different from the copies i see on guidance tools such as youtube, also i'm not able to dowanload any plugin!!i'm wondering about fancy map plugin, do you need access token to use this plugin?.thank you. 

im new here and i was wondering if i could create all my default folders in the cloud? This saves me some space as i have only downloaded 4 apps and my hard disk is full.

I know I'm not the first to post about this, but what is CoreSync actually doing? I have about 100GB in cloud that's synced to my computer, but it's literally been months since I touched any of that. CoreSync is still uploading though. I'm beginning to worry what it's uploading, and to where. Even when I pause sync, it's still going, whether I'm using the computer or not. Is there a way to disable it without getting rid of my programs? I don't mean slow it down. I want to be rid of it. Can I get rid of the synced folder on this computer? I can't seem to find that option. Are there any good posts, threads or articles about CoreSync? Somthing that could give me information about what it is and what it's doing?

hey everyone.im looking to buy a laptop to run adobe cc .i need some recomandation 🙏 

is any one else having issues logging into photoshop right now? the app opens but the log in page just keeps spinning 

Hello,The enterprise account I had through my university was deactivated. I can not log out of CC or Lightroom to switch to my personal account. I've tried all the troubleshooting. I am stuck in an infinate loop of this:Nothing I do in the apps gets me to a new signon screen, just repetitive "not connected to the internet" (not true). I can't uninstall the apps and start over, either.I'd love some help to get this resolved, please.

J'aimerais supprimer les fichiers de mon espace de stockage qui est saturé. je n'y arrive pas. Comment faire svp ?Merci. 

(cross-posting this from the Illustrator discussions based on the suggestion of Ton Frederiks) Working in Windows 10 Enterprise and various CC versions of Illustrator.As of a week or two ago, library previews of images recently edited in CC2021 and CC2022 are lost (general CC logo appears instead).The one on the bottom is the original image. The others are edited and saved in CC2020, CC2021, and CC2022 this morning. Until a couple of weeks ago, previews of edited library images were fine.  These appear similarly in the CC app:  So far, I have tried the following:- Completely uninstall a recently updated extension (same result)- Sign in and sign out of Creative Cloud (same result)- Completely uninstall CC2021, including prefs, reinstall, and try editing the image before making any changes to the re-installed Illustrator (same result)- Sign out of Creative Cloud, use Task Manager to kill all CC processes, restart the computer, sign back into Creative Cloud (same

Can anyone help. My CC constantly has to repair and every touch of the mouse produces the twirling colour wheel. 53 minutes spent on it last night with absolutely nothing produced. I'm paying for this and have lost so much work. 

I've tried uninstalling everything Adobe several times now, completely having everything removed using the Adobe system uninstaller even used 3rd party tools to ensure everything is removed. Then I reinstall from scratch and still run into the same problem. Creative cloud is an absolute hog on system resources, it takes over my system even when I have not run photoshop or lightroom after a fresh system reset. Absolute dumpster fire of a system. Speaking with Adobe support they actually just recommend I close these manually, (every single time?) I remind them that this occurs even when I have not started photoshop or lightroom off a fresh reset and this is the quality support I receive.  The Adobe support says these are necessary to keep everything up to date, I do not understand why Adobe creative cloud needs to sync 24/7 and use system resources even when I use photoshop only a couple times a week. Why do we need 24/7 update monitoring, this is overly aggressive especially given

Hi there, I am downloading .cclib files the my company provides and I am unable to see previews eiher in the Creative Cloud app or on the preview pane of InDesign, PhotoShop, etc. My company's IT guy is not familiar with Adobe products and we are struggling to find anything that will work on a Windows machine. Thank you!   

"Bekräftelse: Vi har fått din Photography-plan (20 GB)-betalning"

Several attempts to contact and download "screen.share.adobe.com" failed. Receive error message and uable to connect via Safari, Brave, Firefox and Chrome.  Chrome, for example, is identified and checked in System Preferences-Security and Privacy  Also, "Screen Sharing" along with "All Users" are checked. What an I missing?

Hello, I'm using an academic account, and currently installing Adobe CC on a new Macbook. After installation, I can't see the files on the new machine. I can't see them in the browser either (opened my Adobe CC account on Chrome).How can I solve this? Is there a way to refresh? Or download and upload the files in bulk? Thanks

How many years will the CCD app just be the absolute worst. Love paying a full subscription every month for this software to completly tank my sdd and corrupt itself. Can't update anything, can't uninstall. Still seeing the same errors in PP/PS I saw before CC was around. This is awful, sick of paying for broken products with the same bugs for years... I really don't need responses on how to fix CCD, I'm just reinstalling windows.