Creative Cloud Services

Bonjour, J'ai souscris il y a 2 mois de cela à l'offre étudiante de Creative Cloud.La première transaction s'était passée sans aucune complication.Seulement il est impossible pour moi de comprendre ce qui se passe pour ma deuxième transaction.En consultant mon compte, je peux accéder à ma facture de novembre où l'on m'affirme que le paiement bien été fait, cependant  impossible d'utiliser une seule des plateformes sans qu'un pop-up n'apparaisse, pour prevenant que je n'aurais plus accès à mes applications, car je n'aurais soi-disant pas payé. J'ai rententé plusieurs fois de procéder au paiement, mais rien n'y fait, le problème persiste et cela devient pénible. Est-ce que l'on pourrait m'aider, d'autant plus que j'utilise enormement CC et qu'il nest pas facile de joindre le service client ?

hello. help me I can't log in to behance. there is an account of abob creative cloud, but when I try to log in to behance, they write either " your mail is banned" or entry is not carried out at all. help me plese.

There are at least 10 processes from CC cloud that automatically start every time I turn on or restart my Mac. Even when CC is not started on start up, this happens and I simply cannot turn it off unless I enter some command in terminal or go into ActivityMonitor and turn them off one-by-one.C'mon there has got to be another way?

Hi Guys  I had a Photography plan, a premiere pro plan and a after effects plan all billed anualy but paid monthly. I decided to upgrade to all creatice clouds apps so I went into my premiere and changed the plan. I still see I have the photography plan and the after affects plan + all creative clouds apps.  Does this mean Adobe will still charge me for the photography plan and after affects plan individually?  Any support would be really appreciated. Thanks

Have a document from a state office to sign digitally & return. Don't know how, and can't print it out (printer not working).

Hi! Habe soeben mein Creative-Cloud-Abo gekündigt, welches nun zum 13.12.21 abläuft. Wollte stattdessen aber ein neues Abo abschließen (Cloud-Abo Studenten für 15,47 Euro) Kann dies aber nun nicht abschließen da ich mich noch im alten Abo befinde. Wie kann ich fortfahren um das Angebot bis zum 26.11.21 noch zu nutzen?Melanie

I turned on my computer this morning and went to get to work, but the creative cloud folder that is normally in my Finder was gone! I looked in the menu bar and saw that Creative Cloud was dulled out. I clicked on it and it said something like "you have been logged out...log in again to use Adobe apps." I clicked log in and a spinning wheel went for a while, then the screen just went blank white. I looked under MacintoshHD>Users>CreativeCloud, and my files were there, but they are versions from last year! Where are my files. Please help. Why won't CC open?

Hi, my Mac started totally overheating after I upgraded to MacOS Catalina when using, or for that matter not using, Adobe Apps. After checking in the Activity Monitor, I see that *CCXProcess* and *Core Sync* (both with the cloud app icon) are each using 80 Energy Impact. If I quit these in the Activity Monitor, the fans calm down. I tried to tell the Cloud App not to start at login, not stop file sync and other suggestions I have read in Adobe forums, but these apps still show up in the Activity Monitor.Anyway even if I crash them and the fans slow down, the minute I start using an Adobe application, they get active again, and the fans are overheating again. Is anybody experiencing a similar problem and have a solution?

Hello, i want to buy the offer for my son who is 14 years old. Can i do it?

[Moderator moved from Using the Community (forums) to Creative Cloud Services.] The shadow does not move with the text when you move the box. Corrects itself later, but a little difficult to say exactly what you need to do.

The thing is that I wanted to create a web site like this sevnuracar.com or this ericajane.co.nz and I can't figured out how they where build. I apriciate any colaboration.

My plan costs 12.09€/month every 9 day of each month, but 11 of November I received another charge 11,58€ and 1TB in the Cloud.Why?

I have repaired my Creative Cloud app, but each time I open it, I can only view my cloud documents for about 15seconds before cloud has an error in being unable to show my documents. I am currently working on an iMac v.10.14.6. I have all the latest versions of my cloud apps as well. Photoshop won't show my cloud documents. I still have over 900GB of cloud space still available. I am working via ethernat cable on a 1GB/s line. I have no idea why this keeps happening, but it's a problem as I require my cloud documents in order to do my work. 

I recently bought a new Mac Mini (the new M1 chip Mac), got everything set up as far as Adobe CC. The apps work and update just fine. I created a folder in the "Creative Cloud Files" area in the Finder for Work In Progress. I did this on the new Mini. Placed files in the folder and it synced fine. I also use a Macbook Pro 15 (Late 2017) Intel laptop. I sometimes use that as well to work on files. The folder created on the Mini synced fine and was there in the Creative Cloud Files area on the laptop. I later created some new files on the laptop from files in that synced folder. Saved those files to that folder on the laptop. A few days later I needed them while working on the Mini. They were not there. I checked to see if the laptop had properly synced the files and they had. They did appear on the web but apparently the mini is only syncing files created on the mini. When I go to the CC desktop app on the mini I get an error that states "Something went wrong." When I check if that part

I am on a Windows 10 PC. I have the latest Creative Cloud Desktop app - I know because between me and the Adobe chat person, it has been uninstalled and reinstalled 3 times in the last few days.The issue is with the Files Tab. Your Libraries is fine - everything from the online Creative Cloud is there. However, Your Files and Shared With You give me a cloud with an X in it and a message that says "You're Disconnected. Items visible while you were online will appear here when you reconnect" (Screenshot 1) Except I'm NOT disconnected, the cloud icon in the upper right says I'm up to date (screenshot_2), and all of the settings look fine. I spent an hour on a remote call with Adobe and they could not figure it out.Everything else seems to be working. Updates for the app and for my plan apps happened automatically, as I wanted them to.If anyone has any ideas on how I can get my files, shared files, and deleted files to sync, I'd appreciate the help.Thanks, Marcy

I used to send layers from Fresco into Creative cloud. It doesn't offer to do it anymore.… I don't know how to move my recent documents to synced files. When I am in Fresco and I try to open a recent document I can only open my synced files. Since I don't know how to move my recent documents to synced file, I am stuck… I hope that my questions are clearHow to move a recent document to synced files in the cloud ?How to open a recent document in Fresco ?Thank you for your help

Hello There,MY Behance Id has been private. My years of  hard work has been wasted. Behance please fix it.Any Soultion?

Hey guys,I have a pc with a small SSD and Adobe is feeling my Drive with +60GB of media filesfrom the adobe cloud. (to Users\username\AppData\... adobe ... Creative cloud libraries\LIBS)I tired deleting the folder, but it keeps downloading again after every restart!It's filling the drive so much windows can't keep working (13MB! left) is there a way to prevent that of make it download to a diffrent drive??)Already Disabled Sync and changed the Folder to another drive. Didn't help.. HELP?

I couldn't pay because I didn't have any balance on my credit card. Now I replenished my balance but it still says payment problem. Isn't it automatic?

I would like to be able to send clients a shared link to a folder of photos i've added to Creative Cloud, and them being able to download the entire folder. How do I enable this?

Hi, I have a question. Adobe account can only be used on one computer at a time. In the scenario where I used the account on my desktop, and forgot to close the software, and open the apps on my laptop. Does that cause any issue or affect my account's standing? Thank you! 

 Hey when i chance too a new macbook air i have lost some of my files and projekts  i had them in Creative cloud file and now its only a new. file  and a link too Creative Cloud. is it not saved them you have  it in the CC file? and is it possibole tooo get it back?Regard s Richard Peters 

My work bought the big license via a main mail address and assigned the one user to me and my mail address. When I log in with my mail add on the computer, I have full access. But when I use apps on mobile, I am asked to buy a license. Despite using the same mail address. Anyone having an idea why that happens? I shouldn't have to have two licenses? One for phone and one for my Mac. That sounds too odd 😊

I need to download all my Adobe Cloud files from my personal acocunt to my desktop, so that I can then upload them to my work account. I cannot for the life of me figure out how to do this. I would even be willing to go through the onerous task of opening each individual file and downloading, but when i try, I get a message that the download failed!Please help!

I'd like to download Adobe's ISO certificate to meet the standards for our security compliance. Where can I find it?Thanks!