Creative Cloud Services

Hello.  I did a search and saw a number of similar issues dating back a few years, but did not see any clear resolution.  I am on Mac OS 10.14 (Mojave) and there is a folder within Adobe's application support folder called "Core Sync" that is 100GB large.  I have no idea what it is that's in this folder but if you keep drilling down I eventually get to a folder with many, many smaller files that total up to this large size.  It isn't always like this, so I do not know why it's like this now, but I want to know if it's safe to delete these files to free up the space or are these necessary to run PS and LR?

Hi, I'm running out of space on the internal HD of my MBP so I want to transfer my creative cloud files to an external USB hard drive. I've pointed the CC app at the new location and it starts to move the files by creating a 'Creative Cloud Files' folder in the new location, but when it gets so far I get an error message saying 'Unable to create the Creative Files Folder' - I get the option to continue using the aoo without syncing or restore the folder from the online backup and the new CC files folder disappears. How can I move the folder?

None of my CC apps are opening

I have had a CC subscription since 2015. I started out using the cloud storage as it was set up then. When the new "cloud documents" were introduced, I saw no way to move all my files, which are myriad and intricately organized, onto "cloud documents" at once, so I never use it. I recently upgraded my computer, but it has a smaller hard drive than my last. Tonight, I tried to upgrade my iOS, but I was unable to because I don't have enough disk space free. When I look at what is eating up all my space, it is my CC image files. How can I make my files stop taking up all my disk space, without deleting them? Can I migrate them to "cloud documents" (one-by-one is NOT an option)? If I do, will they still take up the same amount of disk space? If I keep the documents as "synced files," is there a way to have a smaller fraction of them readily accessible on my computer and taking up space, while the rest stay on a cloud?

Few weeks ago my desktop Cloud app refused to connect to Adobe servers. It just says "No intertet connection". Sometimes the feedback chat is on, sometimes it disappears.At first I've tried all of the mentioned solutions here: https://community.adobe.com/t5/get-started/internet-connection-problem-with-creative-cloud/td-p/5371887Nothing worked for me.Then I contacted tech support. Three adobe techs in a row for 6 hours were trying to fix the problem. Spoiler: they fixed nothing. They all tried the same sequence of actions and failed multiple times. This looked like madness. Every time they were pointing that it is something wrong with me, not with the app.The first guy said that it is VPN or firewall. I granted him remote control over my PC. When hi saw that firewall and VPN both were already disabled, he tried to disable them once again. Then he deleted antivirus, removed CC Desktop with Adobe Cleaner Tool and reinstalled it. And it worked for three seconds, then went offline agai

Is there some trick to complete adding brand assets to Spark on spark.adobe.com to make them accessible on mobile app?  Added fonts, logo, colors on desktop signed into one account and when trying to access them on mobile signed into the same account through brandify it still pops up saying to "visit spark.adobe.com on your computer finish adding your brand assets"  -- tried closing down the app and logging out and logging back in. What is the magic to get this to work? Can't find a post answering this question, appreciate pointing me to one if it already exists too. Thanks for your help!

Hello! When i start my free trial of Illustrator in the CC app the trial instantly expires and i can only open the software once. This also happens with InDesign and InCopy but not Photoshop (i get the full 7 days of the trial)  Why does this happen and what am i supposed to do to get my full trial? Thanks in advance!

I try to open my creative cloud desktop app and it says ive been signed out and need to sign in however theres no option for me to sign in. I have uninstalled and reinstalled, checked my subscription to see if it ended, fixed the permisions issue with keychain and tried to reactivate it with no success. If anyone can give me something else to try that would be great.

Ever since i downloaded the Creative Cloud application, my whole MAC is running SOOO slow even though I still have more than half storage left with it downladed. And THEN when I paid for the all apps student services it showed that I didnt make a payment and I am on the free trial which is annoying because the money was pulled from my account. I want a refund. I needed this school but if I am going to be running into issues like this I will use something else. 

I want move photos into another file. It freezes.

To tired or to dumb to figure this out today. I have an online newspaper that I want to have clickable/printable coupons in. How do I have a prebuilt coupon they can click on that prints that coupon...I guess what I am trying to say - do I store it elsewhere or ???. At this time any help is welcome so I appreciate your help.

I just bought a new Macbook Pro 14". Yea! After installing Creative Cloud and Lightroom/Photoshop 2 days ago, I've continued to see "Core Sync" listed under "Using Significant Energy" when I click on the battery icon in the menu bar.  I do sync my photos with Lightroom in the cloud, but they are all synced and backed up. What is this "Core Sync" process and why is it continually using "significant energy"?

Nothing but trouble since DW moved to Creative Cloud. Repeatedly having to obtain access codes to sign in. Once in I can't use applications in a timely manner because there is some small update that always seems to be waiting to install. At least give me the option to defer those and get to work. Cloud applications...not all they are cracked up to be. Give me my desktop application back any day.

Bonjour à tous, Je viens de créer un site portfolio sur mon compte.Malheuresment, au moment de la publication de ce dernier, je me suis rendu compte que je m'étais connecter au mauvais compte : je m'étais connecter sur mon compte personnel au lieu de mon compte entreprise.Comme je paie un abonnement que pour mon compte entreprise, il m'est impossible de publier mon portfolio.C'est pourquoi, y aurait t-il une solution pour transferer mon portfolio que j'ai créé pour le publier via mon compte entreprise ? Je vous remercie par avance pour vos réponses, Emeline

I just upgraded to Mac OS Monterey and Photoshop Elements 2021. I now have Adobe Creative Cloud installed. I don't remember if the install process required this. I don't use any other Adobe apps, and never will. I thought Photoshop Elements for Mac isn't on Creative Cloud. I don't want Creative Cloud. If I have to have it to use Photoshop Elements 2021, I will find an alternative and abandon Adobe altogether. I'm not going to allow Adobe to infest my computer with apps and processes for things I'll never use. Do I have to have Adobe Creative Cloud installed to use Photoshop Elements 2021? When I tried to run "Uninstall Adobe Creative Cloud" I got a pop up that said I couldn't do so because I have Creative Cloud applications installed on my Mac that require it. I don't think I have anything other than Photoshop Elements 2021 on my Mac, though maybe the Photoshop Elements installer put installed something else.

BonjourDepuis 1 mois, je vois à chaque ouverture d'un logiciel de mon abonnement l'alerte indiquant qu'il est impossible de se connecter pour m'identifier, avec un décompte des jours (à ce jour, il me reste 6 jours).Si j'essaye d'ouvrir directement l'application Creative Cloud sur mon PC, là aussi, impossible de se connecter (erreur 206).Je suis sous Windows 7.J'ai donc :1/ désactivé mon anti-virus2/ changé les paramètres du pare-feu pour autoriser Creative Cloud3/ installé et fait tourner le logiciel de réparation du fichier host (0 correction)4/ vérifié le contenu manuellement du fichier host et il n'y avait aucune mention de Adobe5/ Démarrer dans Services : le gestionnaire d'information d'identification.6/ pu vérifier avec l'outil en ligne de connectivité : j'ai bien vu le logo, j'ai bien vu le pong7/ je n'ai pas d'autres logiciels activés qui apparaissent sur mon compte (donc pas de conflit de licence).8/ J'ai tenté de réinstaller par dessus le logiciel Adobe Creative Cloud mais là

I registered for the seven days trial to get Adobe Reader. Then, I do not see Adobe sending any comfirmation to my email. I relized that I registered an account using the wrong email name. Therefore, I cannot activate that account. Thus, I cannot log it. And then Adobe still charge me for the subscription on that wrong account. I want to cancel my subscription on that wrong account but I cannot log in to it. Can anyone help me, please.

Bonjour,L'icone de Creative Cloud n'est plus apparente dans ma barre de menus (sous Mac). Comment faire pour la faire réapparaitre ?MerciLoïc

Hello, I have embedded an Adobe Spark page into a Wordpress page. It is full width, but is cropped much shorter than the full content. I've tried adding in code to make it 100% height, but it does not seem to be working. Anyone have a fix for this?

sometime in the past i had an adobe account on my main email, i deleted an email on adobe. I wanted to add the email to my active account and it still tells me that the email is in use. it has been taking about 14 days .Please help me.. Marek Hanáček My email : REMOVED Thank you , Good day   [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information]   Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730

I'm new to this. I've created a Spark Post — accidentally it appears to be limited to one page. I want that Post to be converted to the beginning page of a Spark Page — I think. I would like to create a piece with the ability to page down or or scroll down to reveal a number photos, headers and text. I should have figured out how to start the project as a Page instead of a Post.

I have been trying to log in on 3 diffrent computers this morning and I have not been able to connect with the servers. Is there anyone that can confirm that there is an issue and how long it will be out as i need to Edit a show...  Earlier it was giving me error 206

My cloud storage is full. No files to be seen anywhere (myself and support have checked). I'm pretty sure it just pulled all my old lightroom catalogues when i signed up as it was full instantly. I just want it deleted so i can start again. I've cleared all my lrc back catalogues etc. I've tried help centre chat 3 times. Three times i've been promised a callback that day... NOTHING. Honestly I don't know what else to try. I've emailed several times too. I know i'm just one insignificant end user, but any tips either on other reasons my storage might be full or to get some HELP from Adobe? This has been an entirely dissapointing (and FRUSTRATING) experience! Thanks in advance.

Hi, i'm testing the .net api i'm trying to upload multiple jpeg images, convert them to pdf and then concatenate the results to a single pdf. But when sending to convert the images sometimes it gets stuck and sometimes it doesn't. I don't know if I'm doing something wrong. Do the test credentials have any limitations regarding the number of times i can hit the api in a period of time or something like that?

HY, I actually want to change my Behance Adress. How can I do that; example;    www.bahance.net/giulia to www.behance.net/giulietta    .... can t find the wayThank you