Creative Cloud Services

The mac synced and deleted all mobile collections and all photos. Anyway to recover. These were all of our newborn photos from our recent baby's birth....

guten morgen zusammen,am freitag letzte woche habe ich adobe, illustrator und co auf den neusten stand gebracht - nach dem update habe ich allerdings massive probleme mit meiner creative cloud.die daten werden nur noch in photoshop in der bibliothek angezeigt, nicht aber in illustrator. in indesign funktionierts. wenn ich dann im browser die daten gegen checken möchte wird lediglich die anzahl der files angezeigt, nicht aber die daten selbst.kennt jemand das problem bzw. kann mir helfen?beste grüßemarkus

I have multiple project folders within my Creative Cloud Assets. Most projects are old and there hasn't been any changes to files in a while. Another designer here is working on files hosted in a new shared project folder. When I checked to see if the files synced ok so that I could begin working on them I noticed that the file sync said that 6000+ files were trying to sync. It looks like all my files are trying to sync for some reason. This is preventing the files I need to work on from being synced quickly. It says it will take 22 hours to complete the sync, but I'm worried something still won't be right tomorrow. I got on the web view of my assets and checked off a couple older project folders and clicked "Leave Folder", but it looks like it's still trying to sync them on my computer. Any idea why this is happening? How can i prevent Creative Cloud rom syncing those older folders/files that should already be synced? Thanks for any help.

I have created libraries with files from illustrator and photoshop. I want to share the libraries with colleagues, and clicked on 'share link'. It opened 'my assets' in the browser, but I get a message saying the library cant be found.So, how do I sync the libraries on my desktop to My Assets? I thought it would be automatic. The library panel in photoshop says syncing is up to date, so not sure why its not appearing.Your assistance would be appreciated, thanks! I'm using the latest Adobe photoshop cc and Illustrator cc, on a macbook.

Any help would be awesome!

This morning I had two dozen images in my creative cloud library viewable on by phone apps and main PC apps. Now the library is empty everywhere I look.what happened?

All of my photos have been deleted from my library and cannot be found on the cloud. What happened and how can I reverse that?

I use cc on two seperate computers but recently I have noticed that not all my files are syncing. This is very frustrating. Can someone please shed some light?

Is there a way to make the folders stand out a bit more from the actual files? I like having a visual representation, but at times I spend too much time trying to find a folder.Creative Cloud for iOS

Hi Community!My team has been trying to use Adobe CC libraries to share and collaborate assets. So far sharing smart objects, brushes, etc has gone well. However we ran into an issue today where we were testing out layer styles. Everyone collaborating in the CCL folder can see the layer styles, but only some people can get them to apply to their fonts, shapes etc. The rest of the team can't apply them to anything. We are all on Macs, and though not everyone on the team has their PS completely up to date ( 2 or 3 people are an update or 2 behind atm) there has been no connection between that ( ie: people running the latest PS can't get it to work, and people running an update or 2 behind are having it work just fine). We are all running the same OS X as well I believe, Yosemite 10.10.5.I have been sitting online waiting to chat to a help person, but it's been a little over 30 minutes and no one has popped in to talk to me yet so I figure I'd see if anyone in the community could help whi

I signed out of my creative cloud desktop app and now I am able to import fonts from incoming documents. Anybody now how to reactivate active file syncing?

Hello,I'm on Yosemite 10.10.3Adobe Application Manager keeps crashing every time I tell the service to log me out of other machines due to too many activations.  I've been doing this for years without any problem, but suddenly I am unable.  The message I get is as follows:Process:               PDApp [11486]Path:                  /Library/Application Support/Adobe/*/PDApp.app/Contents/MacOS/PDAppIdentifier:            com.adobe.PDAppVersion:               9.0.0.183 (9.0.0.183)Code Type:             X86 (Native)Parent Process:        ??? [1]Responsible:         &nb

I've been fighting this for a couple of days now. Creative Cloud holds more files than my C: Drive is in size.  For some reason, all the sudden, CC is trying to move the files from my E: drive to my user profile on my C: drive.  I actually found 3 directories where CC started copying files over.  I am trying to figure out why this is going on, all the sudden.  I have told the application to put the files in E:, and that has worked for months.  Now, all the sudden, it only downloads them to C:.  I am getting really frustrated, since I can't sync my files anymore.I have not seen Adobe release a product without a major bug in a long time.  This is getting ridiculous. 

I am using my company account in office and home. When i am creating or modify the file in office there is no problem. But in home, creative suite just download the files from server. Can not sync the files what i made in home PC. download ok, but no upload. And there is no explanation for error, it says just, couldnt sync. Please help

Just re-installed Creative Cloud Desktop to try to fix a syncing issue and it deleted all my personal files stored in my local creative cloud folder.  As many of these files had not synced, I have now lost them.Adobe support not sympathetic.This is so annoying.  Uninstalling a piece of software should never delete user files.Really hacked off.

My colleagues and I have arrived at work today to find that ALL our files have been moved to the trash. This is a nightmare. There are thousands of files which would be impossible to move back to the right place manually. I have found some old posts regarding this but not an answer on how to get them back to the Cloud. How successful is restoring the Archive? We are worried that if this goes wrong that there's a possibility our files will be lost. Any help would be much appreciated.

For (ridiculous) security reasons at work I can't use the creative cloud app on the desktop. Is there a way to access the Market categories online, like Vector Shapes and Patters?Thanks

Hi I'm working on two diffents mac's, one at work and one at home - with a creative cloud membership. On both computers, the Files and Fonts does not connected/sync. Annyway, I can't use the fonts on either of the mashines. The CC app is open, and therefor should work with e.g. the fonts I allready synced to my computer . Apparently I can solve this by quiting the Creative Cloud and restart, but I hope this could be solved somehow. Anyone have an idea or a way forward? Jørgen

I changed the name of my CC file. When I signed in today the storage had exceeded my 20GB. I found I now had duplicate files. What happen and how do i get rid of the second set of files?

When I was importing files from my SD card to Lightroom, it was set to "add" instead of "copy," and I deleted the source files.  It did, though, sync the files to Creative Cloud during the import process.  I can see the pictures on the CC web and on the mobile Lightroom app, but I cannot see them in my desktop LR.  Is it possible to restore the files "down" to my desktop from the Creative Cloud sync'd copies?

How do I get Creative Cloud Sync back on my Mac to download the programs I just bought? My Creative Cloud Sync just quit working when it was updating my Photoshop. I also do not want to overwright my existing programs but I wasn't given an option to say I don't want it to overwrite

Why... Why oh why do you chose to stop half way adobe... Like seriously...You can only selectively sync files that are shared with you??? Really??? Why only files that are shared with me? That is so stupid... Why can I not choose whatever files I want? I am on a different computer for work and I thought this is cool I can use all my tools and just sign in... What the creative cloud is really for... But this is a work computer at a office that I do not own... So I want to save my project files to the cloud for back up... But I don't want to download any of the files that are in my cloud... Like this should really be possible but because for no reason you decided to make it not possible and super annoying... When will this be fixed and update to work like all other cloud file sharing services...Also you should really make that a manageable from the preferences section within the creative cloud... That way I can choose with files are sunk before they are sunk...ugh... adobe...How to: Choo

Hey,I've been having this problem for a long long time. Would love some help. I have my most used catalog stored in the Creative Cloud folder so I can also access it from my laptop when needed. Occasionally it works perfectly but these days, more often than not, I get the message "unable to sync due to server error". The difficult thing is that there is no consistency to the issue making it very hard to diagnose the cause. I never run the catalog on both computers at the same time. I always allow one to sync before opening the other. There is also no issue with the naming of the files. Looking at the current occurance it seems to only be smart previews that are not syncing. I discarded all of the smart previews in the catalog and built them again to see if that would work. I've also tried logging in and out of CC. I have deleted the program and reinstalled it before but I don't see the point of doing it again. Perhaps if I were to delete the program and reinstall it the syncing would w

Hola.Desde que actualicé a la última versión de Creative Cloud, tengo muchos problemas con la sincronización de archivos. Comcretamente con "eñes", acentos, etc...Ahora, en mi carpeta en la nube, tengo muchísimos archivos sin sincronizar y con constantes avisos emergentes de "fallo en la sincronización"Intento localizar un simple correo electróncio de Adobe y me pierdo en un laberinto que no me dá acceso a un equipo técnico que me pueda responder.Solicito ayuda, por favor.Gracias

This might sound like a really silly question to some but I am still not clear about how one gets their photos into CC. I am being forced to move from Adobe Revel. I have a Photoshop CC package. I have downloaded my Revel photos from Revel file onto a hard drive owned by me. I have installed Lightroom, and imported these photos into LR, however I am unsure how these photos will be stored from here on. I want the photos to be accessible from all my platforms (ie PC, iphone and iPad), so having imported these into LR on my PC how do I get to see the same photos on my other devices. I would really appreciate some clarification please. The tutorials I have found tell you all the wonderful things that the Adobe suite will enable you to do, but it does not always explain clearly HOW to do it. Revel did exactly what I wanted, so how can I do exactly the same thing with CC.