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I spent last week syncing 50GB of data in my cc folder and two computers. Now the cc app has updated and the folder has disappeared from my computer.Where have they gone?
In Creative Cloud files when I update my INDD file and export the pdf file all the share links are lost . All my sharers lose access to the updated file. This does not happen at dropbox where when I update a file the share links still work. This is a real nuisance as I want to up date files and keep the link open. Is there a workaround?
Hello everyone,Everyday when I open my computer as soon as Creative Cloud app opens, I get this error message that my Assets / Files failed to sync.It is funny since I don't remember having any. Anyways, As soon as I click on the Learn More link I get a message that all is good.Is there something I'm missing or is there really some small syncing problem that might affect me later?
I a wondering how to access my files in creative cloud. I have downloaded and installed the creative could app to my laptop. there's a green checkmark by 'files synched" and there are many file sin my creative cloud desktop application on my other big desktop computer. I am logged in, bui I see now files in the access area. Does any one know what i need to do to be able to access my files from my laptop; which I understand is one of the main purposes of this software, Creative Cloud for Destop. Unless i am mistaken and I have to download a different app, which may be called 'creative clould for laptop???"
Again and again ... the file sync to CC failsAgain to day - I have trouble with file sync to CC is about It is about every week since this summer that this file sync does not work.I have tried to get an answer - but have not got any. It seems that everybody just accept that this thing does not workCan you help med - Please !To save time:I have sufficient bandwidthEvery other application using network connection works (ftp, htttp etc)It is pure plain and simple filenames (eg abc.pdf), it is simple pdf files, it is small sizes (like eg 5-6mb)For every uploading of eg 10 files, only about 6-8 succeed. The
Hello, I did some searching on the discussion board but I am sorry I didn't really see an answer to the problems I am having.I am using Mac OS 10.9.5. and I am trying to sync two folders that are InDesign packages, neither of the folders are more than 1gig. I checked the file names and there don't appear to be any characters that might be causing an issue. I've tried pausing syncing and starting it again several times, but I still get the same error message. Any help would be appreciated. I saw some folks had posted their log file, but I'm afraid I don't know where to find that. So if someone could help me do that I would start there.Thanks!
My apologies if I am duplicating - I think I may have originally posted this in the wrong discussion. So, here goes again.I am trying to use CC File and Folder syncing to backup files - in particular I am testing with my LR 5 catalog file - which is a single file (e.g. Catalog.lrcat) which in my case is 1.45GB.I am uploading using CC Desktop - not the browser interface.I am on MAC, OS X 10.8.5 (ML).My uploading speed is about 400kb/sec - and so this upload takes almost eaxactly one hour. Just as it finishes, CC Desktop reports "Fail to Sync". I have tried multiple times.Now I did some research and it says that because this is a large file, the upload to the server shouldn't start until the file is copied on my system drive from the folder where it normally resides to my Creative Cloud Files folder - on my system this takes about a minute (give or take). However, it looks like the upload starts while the copy is underway. Not sure if this is right.Can anybo
Somehow files got uploaded to my cloud that should not have. How could this happen?
I searched the forums, but short of reinstalling, I don't know what to try. Noticed this problem every day for at least two weeks. Below is a chunk of the log file. Any ideas?Thanks.20150322-210908.549: ----- 3/22/2015 9:09:08 PM: Job 'CreativeCloudFiles': ANALYSIS started by On Change on computer 'SHAWN-PC' (CoreSync 1.3.2.307 x86 on Windows 7, Wow32on64) -----20150322-210908.549: CreativeCloudFiles: C:\Users\Shawn\Creative Cloud Files <-> acsl://scss.adobesc.com/files (acsl://scss.adobesc.com:80/files) [DirectDest], ConflictOnDiffItemsNoCommonHistory, CleanupOldGens=24m, TmpDest, SameBeforeSyncAsInAnalyze, DetectMovesAndRenames, DetectFolderMoves, WorkerThreads=8, FileLinksDrill, CopyCreateTime, ResolveConflicts=RightToLeft, RenamesLosingFile20150322-210908.549: Exclude System, Exclude Thumbs.db|.DS_Store|*.idlk|.*.mulk|*.crdownload 20150322-210908.549: Job 'SyncPluginData': Analyze Finished OK20150322-210908.549: Info: [DesignLibraryPlugin] [DesignLibrarySyncHook.cpp:onP
I have tried with different size layered files and receive the error message "Sorry an error has occurred" on every try. Would greatly appreciate help in finding a resolution. Thanks.
I'm not getting files to sync from the Market Downloads.I can see them online but they are not syncing my my local Market Downloads folder.I'm also getting invites to folders I'm already accepted weeks ago every time I log into CC, is this connnected in any way?Help!
I am see that a colleague's "invitation to shared folder" pop up as REquests. However, these are old requests. Anyone know why it might happen?
Hi, I am part of a team plan subscription in the creative cloud, my File section says it is: This page is temporarily unavailable. We'll be back soon.Why is this so, it has been like this for days and when I checlk the status page it says everything is in order.
On assets.adobe.com, is it possible to preview an original file through the GUI without downloading it. I've gotten complaints from my team that they have to download to see web comps at 100%.
I was uploading a 15 GB file to creative cloud, it's taking ages, so I decided to send it by mail.
I am by no means a professional, and I'm very new to adobe, but I am working on some group projects with other people and they have requested that rather than exporting Audition or Premiere audio/video files, I actually just give them the project so they ca work on it as well in case any changes need to be done.Is there any way to share the actual projects (not exports) WITH all the video and audio still in place with other people on other computers? If so, what is the best way to do this?Thank you so much in advance, even if this is completely impossible.
Someone has set up a Collaborate folder and said that they've invited me, but I have received no notification of it. Why might this be?
How can I correct this failure? It says unable to sync due to server error.
Running OSX 10.9.2.. looks like there's a memory leak... Core Sync will consume all physical memory and then start paging until the machine hangs. Sometimes it will dump memory to kernal_task, and the cycle will repeat. Attempting to do anything but watch while CC is open pretty much guarantees a hard lockup.
I accidentally copied the whole of my LR library onto CC exceeding 2GB storage.I then emptied CC folder but it's still showing 2GB capacity full.Please help!!
My files are missing from my CC folder on my laptop computer and also from my online archive- it says the archive folder is empty. I have a CC folder on a desktop computer also where I can see my files but I am having syncing issues with those also. I have saved files on my laptop which may not have synced. Before the files went missing my files were failing to sync from device to device. I am very concerned that I will have lost some files permanently. Please help.
HI!! I seem to have a problem with Core Synch as the pictures below are showing.I got these warning after I clicked on a facebook video link and windows started popping up uncontrollably , and the last one had a message that mac detected a virus and there was repair button . I just closed them all deactivated Facebook. And then got the Adone warning. Anything I can do to fix it?? thank you!
I can see only a few of my files from my Creative Cloud on my iPad. None of my more recent files are visible. They're all visible from my PC, but just a few old ones on my iPad, which I just installed Creative Cloud as an appliction. Help?
Here's what I'm seeing. Slow sync. Sync that starts from file one every time I boot CC. Sync that never completely finishes. Tells me its finished with errors and sends me to a status page that tells me everything is fine. I'm seeing these issues in other places on the forum. I'm was running a windows 7 pro 34 bit and upgraded my i7 to a 8.1 64 bit and reloaded CC several times with no fix. Any solutions out there?
I currently use the Adobe CC Libraries to share assets between Photoshop and Illustrator, but the libraries sync very inconsistently. Photoshop syncs (sometimes) but Illustrator just doesn't any more. Photoshop:Photoshop sometimes syncs, but a lot of the time it just gets stuck on "syncing..." and never changes. I've left it open over night and it will not update, and the file it is supposed to be syncing is less than 1MB.Illustrator:Illustrator used to sync for me, then it started acting like Photoshop. I tried to resolve this like suggested in many other forum solutions (the command line solution, deleting the .db file, etc..) and then I downloaded the latest version of the Creative Cloud application and now it says that it cannot connect to the server.Both of those screenshots were taken at the same time!As I said, I updated to the latest version of the CC desktop application and it was able to re-sync fonts and Market assets without any issues.
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