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I was uploading a 15 GB file to creative cloud, it's taking ages, so I decided to send it by mail.
I am by no means a professional, and I'm very new to adobe, but I am working on some group projects with other people and they have requested that rather than exporting Audition or Premiere audio/video files, I actually just give them the project so they ca work on it as well in case any changes need to be done.Is there any way to share the actual projects (not exports) WITH all the video and audio still in place with other people on other computers? If so, what is the best way to do this?Thank you so much in advance, even if this is completely impossible.
Someone has set up a Collaborate folder and said that they've invited me, but I have received no notification of it. Why might this be?
How can I correct this failure? It says unable to sync due to server error.
Running OSX 10.9.2.. looks like there's a memory leak... Core Sync will consume all physical memory and then start paging until the machine hangs. Sometimes it will dump memory to kernal_task, and the cycle will repeat. Attempting to do anything but watch while CC is open pretty much guarantees a hard lockup.
I accidentally copied the whole of my LR library onto CC exceeding 2GB storage.I then emptied CC folder but it's still showing 2GB capacity full.Please help!!
My files are missing from my CC folder on my laptop computer and also from my online archive- it says the archive folder is empty. I have a CC folder on a desktop computer also where I can see my files but I am having syncing issues with those also. I have saved files on my laptop which may not have synced. Before the files went missing my files were failing to sync from device to device. I am very concerned that I will have lost some files permanently. Please help.
HI!! I seem to have a problem with Core Synch as the pictures below are showing.I got these warning after I clicked on a facebook video link and windows started popping up uncontrollably , and the last one had a message that mac detected a virus and there was repair button . I just closed them all deactivated Facebook. And then got the Adone warning. Anything I can do to fix it?? thank you!
I can see only a few of my files from my Creative Cloud on my iPad. None of my more recent files are visible. They're all visible from my PC, but just a few old ones on my iPad, which I just installed Creative Cloud as an appliction. Help?
Here's what I'm seeing. Slow sync. Sync that starts from file one every time I boot CC. Sync that never completely finishes. Tells me its finished with errors and sends me to a status page that tells me everything is fine. I'm seeing these issues in other places on the forum. I'm was running a windows 7 pro 34 bit and upgraded my i7 to a 8.1 64 bit and reloaded CC several times with no fix. Any solutions out there?
I currently use the Adobe CC Libraries to share assets between Photoshop and Illustrator, but the libraries sync very inconsistently. Photoshop syncs (sometimes) but Illustrator just doesn't any more. Photoshop:Photoshop sometimes syncs, but a lot of the time it just gets stuck on "syncing..." and never changes. I've left it open over night and it will not update, and the file it is supposed to be syncing is less than 1MB.Illustrator:Illustrator used to sync for me, then it started acting like Photoshop. I tried to resolve this like suggested in many other forum solutions (the command line solution, deleting the .db file, etc..) and then I downloaded the latest version of the Creative Cloud application and now it says that it cannot connect to the server.Both of those screenshots were taken at the same time!As I said, I updated to the latest version of the CC desktop application and it was able to re-sync fonts and Market assets without any issues.
I am working on my work computer and home computer. When I continue to work from home after a session at work the file permissions are changed. The localhost gives me the following error messages: "Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 Fatal error: Unknown: Failed opening required '/Users/andersblume/Sites/Creative Cloud Files/musik/admin/artist_ny.php' (include_path='.:') in Unknown on line 0"What to do about that??
Hi, I would like to share just one subfolder with another user, but when I invite him to cooperate, his Creative Cloud client automatically starts downloading all of the content from the main folder. Is there any way for him to share just the files in the subfolder?Thanks for your answers,Jan
Cant see files in creative cloud desktop folder. It has never shown files since I have installed Adobe CC. On browser view I can see folders but those are not getting sync with the local Adobe CC folder. Did anyone face this issue?Thanks in advance.
Hey,in a moment of spring cleaning, I accidentally deleted a folder I shouldn't had. NP, I recalled Creative Cloud's archiving function so headed to the website. I successfully found my deleted files and clicked the "restore" action. After confirming, the files disappeared from the archive list.However, they never returned in my files list either. So now they are completely gone... No longer in the archive, and not in the files.Any idea where they have gone, and how I can retrieve them??
Hi, I'm using CC2014 on my iMac and MacBookPro with latest OS update 10.10.2.Sometime It seems like all CC app does not sync properly. The libraries window can not be used, it just shows up a blank window. And sync button at bottom left corner is disabled too, as you can see in the image below. After restarting app a few times, it became normal.Regards,JO
The app is saying that all my files are synced but there is nothing there! There is no problem on my desktop computer, but on my laptop the files are no where to be seen and I can't retrieve them. @
I only have 2 GB in the cloud, i share a document with a colleague and she has 20 gb is there something wrong with my installation?
Since yesterday, I have been unable to 'restore' my archived file. Contacting Adobe through chat produced no help and I was referred to the phone support. Phone Support had me on hold for "45-55 minutes" and I finally cut my losses, hoping that it would *somehow* start workig today (sigh). However, today at least when it still doesn't work there is an error message. Can anyone help, since Adobe Help seems to be shuffling me around and not addressing the problem?
I'm getting this error, and clicking Restore is just returning the error to me.But the deal is that Cloud knows I have moved the folder. See:IDGI. Thanks, AB
HiyaIndesign and pdf files that I add to the cloud appear and sync in the 'creative cloud files' folder on my mac - that works fine.However, the problem is when I add files to the same 'creative cloud files' folder on my mac I get the red warning triangles on the files and they won't appear on the cloud?I've tried all the suggestions on the forum and its not file naming etc..am I being really thick? its driving me nuts!thanks, G
I want to share video clip with client for approval? Can I do this with Creative Cloud? Tried but it's taking over an hour to "Prepare" video.
HI ! Synch works only if file is dragged to creative cloud panel online .Any reason why?tks!
I created a library in Illustrator CC that I would like to share with my team; however, when I select "Collaborate..." from the options menu, I get this browser page:And when I navigate to "My assets" > Libraries, the library is not there either. I've tried restarting Illustrator and Creative Cloud, and reinstalling Creative Cloud.On the flip-side, I can sync files just fine.Thanks in advance for any help.
We have several captivate files that that for whatever reason we are unable to upload to creative cloud. We have tried from both Macs and PCs and receive the same message. "A virus was detected in Filename. This file will not be uploaded." They function in every respect in both cp7 and cp8. We have scanned them with mac and pc virus scanners. I can remove all the contents of the file and it still fails. If I copy out all the slides to a new file, the file loads to cc. There is a lot of master template and advanced actions that would be lost if we have to port out the slides. This is not a great solution. Can anyone suggest possible causes or remedies? My hope this there is some resource missing or corrupted in the file structure and that can be repaired. Thanks for your attention.
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