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Hi,i tested the issue with three different browsers on Win Vista and iOS 7.1.1.The message after clicking "Wiederherstellen" says, that it was done, but nothing happens. The files are still in archive.So i will have no access to my backuped drawings.Deleting of files works.Can you plz help me?Thanks a lot, Andreas
We are subscribers to Creative Cloud, and we have installed CC programs on the laptop for travel, and the desktop for the main office. However, we will be doing some traveling in few weeks that we didn't want to take our laptop and were hoping to get by with the Ipad. All we need access to are the images stored on our Creative Cloud account. I haven't been able to figure out how to access them from the Ipad. Is this a matter of not being able to use more than two devices?Thanks,Michelle
im uploading from my laptop and when I get to my desktop and login to CC the files are not showing up?? please help thanks
After uploading a pdf file with spreads to the Cloud for a group of collaborators to check, they actually couldn't zoom in to read the text. At the end I had to send the file by email and got the comments by mail too, which is something I really want to avoid to achieve more effective workflow. I'd really appreciate if the zoom tool functioned properly and that the people I share the files with could mark and comment on individual spreads/pages. Even better if you could somehow mark/tick the comments that you've dealt with to see which ones are solved and which are not.
Some things for the wish-list.There seems to have been a couple of nice improvements added to CC files in the last few days - especially breaking up the display into bite sized chunks (EG 1-200 of 850 files) Much better! Could we have a little more please, like (1-200) (201 -400) (401 - 600) (601 -800) (801 - 850) - select the chunk you want?Also, when I have finished looking at any enlargement in particular I get sent back to File number 1. Couldn't I please go back to where I came from??While I am at it - is there a maximum size to upload - I couldn't load a file of 26.9 megs, but when I downsized to less than 25 it went through fine.
I put a sent a file to the archive folder now I cannot seem to locate the archive folder. How do I get to it?
I've been saving my work files for InDesign on Creative Cloud for over a year.Each file is 75.5 MB. Only a few have been archived...so I have plently of space.3 weeks ago, I switched to Shaw Cable (British Columbia) from another local provider.Since then, I can't upload or download my files to or from Creative Cloud.The blue bar moves slowly...stops and everything quits.I've been on the phone with Shaw Tech Support.10 MBPS is what we're getting.Speed and connections all check out. No conflicts with router.But still...no uploads or downloads complete.They have no answers.This weekend we tried my son's service in Seattle.It worked fine.Also tried at a different location in Seattle...and it also worked.So what's wrong with Shaw Cable?Please help if you can.Thank you
Hi, I watch the videos of Creative Cloud Page but my doesn't seem like that, I don't have same options and I can't download a folder for example.Can 't be a folder shared?Thanks
This section of Creative Cloud is experiencing unexpected server errors.Because the synchronization of the file is not completed, the alert of the above sentence appears; how can be settled?
When I got the errors, I deleted everything from my cloud space - moving it all into Archive. I then cleared out Archive. So I had 0 files in my cloud account and 0 files in the archive.I left it a few hours, rebooted my PC, and went back in and synced again. I got the same message come up saying sync errors and that I still had the same 10.48 GB in my cloud folder - which is nonsense
When we try to upload a file into our cloud, the upload will start and finish as usual. But after the upload has finished, the files aren't there. There's no error, the upload just stops. The problem isn't tied to a specific kind of file or browser and it also doesn't matter how large the files are. Can anyone help, please? Thanks a lot.
The page will be loading and then get a page not found error. I can still access files using the desktop program and the say that they have synchronised. I have tried to clear cookies, cache and others, I have used other computers, browsers and different browsers on different computers, clearing caches and data on them as well. I have tried to change my password and log out and log in again.Nothing works, my guess is that there is a corrupt file in my archive or it is a server problem. (could an admin maybe permanently delete all my files?, nothing important on there yet)Anything helps. Thanks
Why can´t I delete files in my archive on my Creative cloud account? it keeps saying "Something went wrong. Try again."
Can you work from one and the same folder with 2 persons in the CC team package?
Hi yall,I just posted this on this forum but I realize I'm about the only one to do so in French. So I post it in English. I might reach more people able to help me.Though this is just the same post, I realize, while reading all the other messages, that though the Adobe Softwares are great, their ability to manage the cloud is ... far from perfect.So here is my post.Since a few days (even weeks, now), I can't synchronize my files on the Creative Cloud.In the menu bar, the Creative Cloud Desktop icon appears like this and the Creative Cloud Destop window like thisI don't have any problem to sign in with my Adobe ID though.If I try to get to my files (uploaded in the Cloud before this synchronization problem occured) with a navigator (Safari) at https://creative.adobe.com/files#, I always get the following messageYour account is undergoing routine maintenance.We're working to improve the overall performance of the Creative Cloud files experience. Your account will be accessible again sh
CC versions up to date, OS X 10.9.2. 3.2 G i5. Applications currently running : Linotype FOnt explorer, Bridge, Sublime, Codekit, iTunes, Chat.Trying to copy files to the Create Cloud folder invariably leads to an infinite beachball if the comp has been in sleep mode.
how do i select files on my computer to back up to the cloud?
I have made uploaded and shared 7-8 QT H.264 movies to the cloud. I just made 2 more and upload them to the Cloud and when I want to share them I got a message that it could not be share at this time. Any ideas?
i have uploaded many important files to the cloud, but I how do I see them and dowmload them?
How can i delete files from the cloud (settings are privat)
after trying to sync a pc to my creative cloud folder, almost all of my files were deleted from the cloud, and I cant acces the archive folder on the web..i needed to restore all the files from my trash manually and now I hope that all the files are there... Why this happened? why cant I reach my archive folder on the web? I am not going to use this service again! I believe I can sue adobe for this kind of stuff...
If only one computer used, what does Sync do for it? Storage only?
The creative cloud on my laptop (which has been syncing all my files until today) now says that file sync is "coming soon!" when I try to access my files. Is the sync feature down?And, Adobe, I used to love your products! What happened to your standards of providing quality products and service? It seems I am on here every other day with some new issue!
I wanted to sync my digital Brandbook and got some errors?
After having many issues with constant syncing between my devices I have opted to uninstall the CC app from my machines and moved all the content to Dropbox!However, I am now trying to delete the contents from my CC storage via the web browser. When I move the selected folders and move them to the archive it moves the folders but when I refresh the page they reappear as if they haven't been removed and if I view the archive page it is empty!How can I delete all the content from my CC storage?
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