Creative Cloud Services

How to remove Creative Cloud Files Personal from my favourites sidebar on my iMac???Any help would be much appreciated.I do not want this, and it keeps re-appearing after every time I remove it. It's intrusive, and why does it keep coming back? Not good...

Imagine working day and night hard, throughout the whole competition window only to realise that a day before, a miscommunication happened. We were initially given the deadline to submit on Wednesday, 28 February 2024 at 22:59 Pacific Standard Time.Yesterday, A new message comes up which says: "Hi students, This is a reminder that presentations are due tonight by 11:59pm PT. We are seeing successful uploads of presentations without any issues. If you come across a repeated error while uploading, try another browser. Thanks," Can someone say what 11:59 means? It obviously means  23:59 PT, 1 HOUR EXTRA FROM THE PREVIOUS MENTIONED.Since this was the latest message, we thought to trust it. But to our surprise, the submissions closed at 22:59 and all are hard and honest work, swept away with time. Whom to seek? Perhaps, left alone, with no support. Extremely disappointed from my heart.I have attached an image as well. 

Hi,  Has anyone ever had an issue where the content of their library has disappeared? right now I'm just looking at a complete blank for the library tab. All my library-saved images and everything else have disappeared. does anyone know how this can be resolved? Right now I'm using version Photoshop 21.  

Hey, I don't pretend to renovate my subscription and I want to uninstall the apps, but when I try on creative cloud it shows it uninstalling, but don't uninstall, same thing by other ways.If I want to try uninstall the creative cloud, it says it is needed for other apps.I'm not sure If that's because of an bug but, I every time I try uninstalling the apps, it shows uninstalling, but didn't actually uninstall.What to do?

Hi, after Adobe stopped its Cloud Synced Files, my CC still counts these files into my capacity. And I can not erase them from the deleted folder - they are just not there. My Cloud storage used to be 1100 GB as it was used for file synchronisation.Adobe has discontinued file synchronisation.So I cancelled my subscription for the additional storage (1000 GB).My files (300 GB) should be deleted from the storage. But they still take up the space. I can not delete them forever on the web because I do not see these files on the web. As a result I now can not use my 100 GB storage that I still do have, and that I would love to use with Adobe XD (My files should be now max. around 50 GB). Is there any way to fix it without paying for additional storage? Because I do not want to pay for something I do not need (and I have already paid for 1 more month than was necessary).

I received an email with a link to a shared file on Adobe Creative Cloud. When I try to open the file, it asks me to select my email service provider to log in. When I select my provider (Yahoo) and try to log in, it says InValid Credentials. I've tried in both Chrome and FireFox.  How do I get access to the shared file?

Since Adobe dropped storage functionality (the only one I decided to pay for my work on Adobe Rush BTW) I am stuck in an error space-time where the Cloud icon still shows me that I occupy over 28GB of data but still I am unable to download/sync any of my projects previously saved in that storage on any of my devices (macOS, iOS, Windows).On iPhone, I have a warning icon saying that (according to Rush) I don't have an Internet connection, and selecting Delete everywhere on a cloud-synced project results in the "Unable to delete project. There may be a problem with your connection or the server may be undergoing maintenance" error.On macOS, I am able to select Delete everywhere but then a project icon is only greyed out and nothing happens.I tried to get some help how to fix this in the Creative Cloud chat but of course I ended up spinning in circles with their (not-very-)brilliant chat bot...

I am trying to download my synced files before the March 2nd deadline. However, I cannot see the zipped folders from 0-35. I can see the zipped file folders from 36-100. How can I access the earlier zipped files so I can download them before the March 2nd deadline? I have a way to download all of the folders, but I cannot delete folders I have already downloaded. 

I have uninstalled and reinstalled multiple times including with the log collector. The repair doesn't do anything, I looked in task manager and it isn't even a process.  I can not get cloud to work AT ALL. Can someone please help me!!! 

We store hundreds of files in Creative Cloud, and are looking at away to back these up regularly to an outside source. Is there a way to either:- download them in bulk (NOT one by one)- access an API that will allow this

Hello! New to posting on this community. I am just a bit confused about the change coming in February concerning Creative Cloud storage. Will we lose the 100 GB of storage for our files that we have with Creative Cloud? If I want to upload final versions of Illustrator files to Creative Cloud just to store them will I still be able to do that? If we are losing this storage, why would Adobe not lower their prices? I have read the article that Adobe sent out concerning this change but I did not quite understand it, so if anyone is kind enough to elaborate on it I would appreciate it!  Thank you!

The instructions say to select to "Restore to default Theme..." in the theme choices page. Says  returning theme to its default, but there seems to be no change, leaving me stuck.

Hi all, Creative Cloud Content Manager is showing up in my Activity monitor and constantly writing something to my HDD. I'm not sure what or where. It does this even when no CC apps are running. I will soon run out of disk space unless I can find a way to stop it. I looked up what it's for and it's something to do with tutorials. I have no need for this, is there a way I can disable / delete it forever? Many thanks

If I am editing my Adobe Portfolio but I haven't published it yet, will my progress be saved if I close out of the browser? Making a website takes a while and I was wondering this because I don't want to lose my progress, thanks 🙂 

Portfolio has begun uploading an older versionof my site (from several YEARS ago) instead of the current version, which was fine until several weeks ago!?

When I try to save a file on line I see: for days now.  I can save to the laptop  

Hi all, I'm trying to create a videography portfolio. Ideally, I'd want the main page to have my Showreel right under the header, a playable Vimeo embed. Under that I want a collection of pages linking to different projects. Is this possible? I can't find a way to add an embed to a collection page, or add a collection to a custom page.

Hallo, meine 100GB sind voll, aber die Dateien nicht mehr online zu finden (da der Cloud-Dienst eingestellt wurde). Aber wie kann ich den Speicher dann jetzt wieder leeren? Denn er wird immer noch als voll angezeigt, ich möchte aber die Dateien löschen. Man kann nur nicht mehr darauf zugreifen, also auch nichts löschen. Was tun??Danke im Voraus!

Hallo zusammen, leider habe ich aus versehen einen grossen Bibliothek Ordner in meiner CC Library gelöscht. Das ich Ihn in der Web Version, unter den gelöschten Dateien nicht mehr finde, vermute ich dass mir das bereits vor längerer Zeit, als die 30 Tage passiert ist. Gibt es eine Möglichkeit den wieder herzustellen?

Hi,  I created my portfolio with my student account. My university cancelled the account since I graduated, but now my portfolio link gives an error. I've signed into the account on Adobe Portfolio and the portfolio website is gone, it doesn't even show the project anymore. I paid the subscription, hoping to get it back, but it didn't work. The domain still exists, I've tried to use the same domain to create a new one. All my job applications have this portfolio link. Any advice? 

Hi, We have been receiving issues on our Production environment saying that post the promotion of launch to language master home page, when the content authors rollout the Language master to Live Copy, the order of components in Language master is getting affected due to the rollout, the components are re-ordering in Language master.We are still not able to replicate the issue in lower environements so have asked for a screen recording of the entire process the authors are following but has anyone come across such issue?Is there a way to debug the standard rollout process to make sure the updates are done on the LC and not LM.Any other suggestions? 

I'm amazed to see that after I upgraded, got a new computer and reloaded all my Adobe Creative Cloud apps I'm having all kinds of probelms with unknown errors now I see that I cannot install Adobe InDesign because my Mac drive is case sensative. After doing research on this I see that Adobe is reocmmen ding eiterh to re format the drive for uncase sensative ( or mac journaled) to install Adobe products. I find this absolutely ludecris as a solution. So Adobe is expecting all users with xase sensative drives to do this??? NO WAY. Can someone please let me know about this as I'm having issues wiith Acrobat and Indesign so far. RD

I work on 2 devices, on one device the syncing works perfectly. On the other one it does not, when I try to open the files from my laptop (working one) in the creative cloud on my pc, it says that I don't have acces to the file even though I'm working on the same account. I have tried uninstalling and repairing the program but nothing seems to work.

Hi--Noticed I have shortcuts to two different versions of my cloud products. Had noticed earlier when I tried to load a project after using the INDesign shortcut that it said the project was a newer version of the software and now that makes sense.  However I really only want the shortcuts for the newer products is there a way to have that? Thanks

Hey so It's a bit hard to put this all to words, everytime I log into my computer I get a notifcation on windows saying "Activation error when syncing". And then in the creative cloud app there's an error visible there but the library still says just down below that the sync went fine.So i'm left wondering what's going on for real. I also did the creative cloud app repair thing in the control panel but it didn't do anything. All in all I would wanna uninstall and reinstall creative cloud to see if its helps but I got the error message I can't because I still have apps installed that need creative cloud. So what can be the issue here really?