Creative Cloud Services

Hello Adobe Community,Creative Cloud no longer launches on Windows. When I click the Creative Cloud icon, nothing appears at all — there is no window, no error message, and no loading screen. The process briefly appears in Task Manager under background processes but uses 0% CPU and then remains inactive.Creative Cloud had been working perfectly since October 2025 until today. The issue started after multiple error messages appeared while rendering in After Effects in the morning, which I closed quickly because I was in a hurry.I have already tried the following steps without success:- Restarted the computer several times.- Tried to repair Creative Cloud from the Adobe installer.- Tried to uninstall Creative Cloud, but the uninstaller was blocked and would not complete.- Ran the Adobe Log Collector Tool and successfully uploaded the log file: AdobeLogs_20260208_040105_600-win-GS.zxpAt the moment, I cannot reinstall Creative Cloud because I cannot uninstall it properly, and the app does

For many years now, I have had an Individual Plan installed on two computers. I have have always been able to use the various apps on both computers and the same time. Recently I keep getting a message saying that I can only use the app on one computer at a time. Is this a new thing? If not, why have it always worked on two. I am confused, do I need to change my plan?

Hi there,I'm having trouble with my Behance page, everytime I create a new project and try to embed or upload a video file its being limited to a small set of dimensions which I can not seem to change, this doesn't happen with picture files, is there something obvious I'm missing here? Thank you, Darragh

Trying to work out the cost of buying extra generative credits on the new standard plan, anyone know what cost will be? Am I right in assuming that each use of generative fill or expand will count against the 25 credits in the standard plan?

I had a personal adobe account years ago using my work email address. We now have adobe through work--and it requires using that same work email. When I log in to adobe, I use the work email and the option for personal or enterprise appears. (I’m not sure why the personal as that subscription ended years ago.) I choose the Enterprise option but when I log in I can see by the icon that it is my old personal account--and I get prompted to purchase adobe.

Hi, I having an issue with trying to access my website.   My published Website (Adobe Portfolio) is missing. I go to edit sites and my published site is not there.   Does anyone know how to fix the issue without having to make my stuff from scratch?

I know Adobe doesn't support Muse any more, but I'm a paying customer and have several websites I've designed using it and I am NOT moving them all to XD. I've never had a problem with it, now I get this stupid pop up window saying Adobe Application Manager, required to start your trial, is missing or damaged. Why did this start just now? There IS no Adobe Application Manager now, it was replaced with the Adobe Creative Cloud app. I need this fixed ASAP.

I have a large collection of locally installed fonts and I want to homogenize it with Adobe fonts. I wish to remove all the fonts that are installed locally where Adobe fonts has an equivalent. Only fonts not available in Adobe will be installed locally.I cannot find on the web a list of the fonts available on Adobe fonts. Is this possible?

Hello, I'm not sure if I'll get a response, but does anybody have a workaround for the problem I'm having with Adobe Portfolio?I've made my portfolio, and I'm very very happy with it. The only problem with it is, whenever I view it on my phone in portrait aspect, the opening title of my site is tiny - and I mean TINY. I've tried all sorts of different workarounds to try and fix the problem, like increasing max-width, and increasing the font size of the title. It works great on every other preview option, except for portrait mobile. So much so that even when I turn my phone to landscape mode, the title is exactly how I want it. But who looks at things on their phone in landscape orientation? I know most of my traffic will primarily be via mobile users, so this is stressing me out a lil. There doesn't seem to be any way to make changes to each individual device preview. Otherwise, this would be a quick fix. And another reason why it's annoying is the fact that the tit

Hello. I have been having a problem with CC since December 2025, and I was hoping someone could help. Basically all of my CC applications – AI, ID, PS and LRC – have been updating without my consent. For context, I am running a Mac with the latest OS (as of January 2026), and:— I have disabled Auto Update in the CC app itself— I have turned off all Login Items and Extensions in System Preferences— I have removed the Launch Agents and Launch Daemons from the Library Despite having done all this, every week or two I will look in the Applications folder and find that Adobe has installed updates – and sometimes even completely new versions – of some programme without my knowledge or consent. This is not merely an inconvenience, it is a disaster. I am a book designer who often works on projects that span several months, and I need to make sure I am working on a stable system. Given how bad the last several years worth of CC updates have been, and given that Adobe seems n

Hallo, ich verwalte eine kleine Vereinshomepage mit Adobe Muse.Ich habe keine Lust mich in was  Neues zu einzuarbeiten. Muse beherrsche ich einigermaßen.Seit einer kompletten Neuinstallation mit Windows 11 pro startet Muse nicht mehr.Die Vorinstallation war Windows 10 pro mit dem Update auf 11. Da lief Muse problemlos. Welche Helferlein benötigt Muse? Vielleicht kann mir jemand einen Tipp geben.VG NormanHello, I manage a small club website with Adobe Muse.I don't feel like learning something new. I'm reasonably proficient with Muse.Since a complete reinstallation with Windows 11 Pro, Muse no longer starts.The pre-installation was Windows 10 Pro with the update to 11. Muse ran without any problems then. What helpers does Muse need? Maybe someone can give me a tip.Greetings Norman

I've gone through so many threads looking for where to wipe my storage, I've clicked every link to different types of storage including Deleted Files folders. I have nothing except maybe 30 photos and it says i'm at 106gb/100gb available. Ridiculous.

Moin, Ich habe ein großes Problem:Ich war auf einem Schul account angemeldet und hatte in der Could über lightroom 300gb Fotos gesichert. Ich wurde leider aus dem Schul bzw Institusaccount entfernt und somit auch die Bilder der letzten 5 Jahre, die ich leider nicht vollständig als Backup habe. Ich habe nun wieder Zugriff auf den Schulaccount, nur leider tauchen die Bilder nicht wieder in der Cloud auf. Ich weiß nicht ob es daran liegt dass ich mein privates Konto, was die selbe Email trägt nun mit eigenem Creative Cloud Abo versehen habe, also meinen Cloudbereich in dem Schulaccount überschrieben habe? Jegliche Tipps sehr Willkommen!!!LGThore

Hello, Look at this (windows) SI this behaviour normal from adobe OPC Broker dot exe? thanks

Ich habe ein Studentenabo über meine Hochschule mit academic software abgeschlossen.Mein Adobe-Konto zeigt ein aktives Abo an, alle Apps sind aktualisiert, aber beim Öffnen steht da nur, dass ich einen Uni-Admin zur Freigabe anfragen soll.Der Uni-Admin versucht jetzt seit gut 2 Wochen Adobe zu kontaktieren, aber niemand meldet sich um sich um die Lizenz zu kümmern.Habt ihr Tipps? 

Every app i try to launch on my computer doesnt want to be opened. in another laptop there is no problem with it. what could be the problem?

Hello, I have plenty of storage on a recently new laptop, but when I wanted to save a file yesterday I got the message: 'An error accurred while saving the file. We tried to fix it, but it seems the file is damnaged. Do you wan't us to repair it?'Of course I wanted that, but when the file was repaired,  I got the same message, not only on that file, but on all the others I tried tot save afterwards. It was repetitive, not only yesterday, but also today.What's happening?  

I have multiple concepts and revisions set on my services, but it shows 0 when I paste the embed code on my website html code option.Behance Page: https://www.behance.net/numinousagency      Has anyone else dealt with this? I would really appreciate any input on how to prevent this in the future. It's incredibly frustrating. I would love ANY input. best, GeoA proud Behance member Behance: gfxmanjur

Hi,I use Portfolio as a personal website and photography gallery. I have dozens of pages (for different projects/campaigns/gigs) with dozens of photographs on each page. I want to have desktop backups of all of my Portfolio photos (and can't find the original location for some). Is there a way I can mass-download all of the uploaded photographs/videos/assets from my Portfolio website? It would take hours to download each file uniquely.

Stop changing my password. It changes nearly every week, forced upon me. Nobody from support is helping and there is no contact information anywhere. PLEASE make this stop or I will close my account. This is the final time I am asking. 1. I am not sharing my login2. I am not logging in from different locations3. I have a PC (desktop) and a Macbook and those are the only places I am logged in.  Someone from support with the power to change this, please contact me. It's Christmas. 

I originally published the work on December 29th. The project included two video embeds via the Kinescope player and a 360-degree panorama hosted on Kuula. Immediately after publishing, the project was flagged as spam.I promptly filed an appeal through the Behance support form. After some time, I received a standard automated response citing general rules; however, the project was eventually unbanned and became visible in search results and tags again.Two weeks later, I decided to update the project's cover image. Right after this edit, the work disappeared from Behance search results once more.To resolve this, I have already removed the Kinescope embeds (replacing them with YouTube links) and deleted the Kuula panorama. I also submitted a second request to support over 12 hours ago. At this point, I am not concerned about the number of likes; I simply want my work to be visible to all Behance users. My only goal is for the automated algorithms to stop flagging my project.   Link

Hello everyone most especially to the Adobe Team!  I'm writing in here to seek help to the admins to please reinstate/restore my Behance account.Two Days ago, I have a problem on updating my Behance account. While updating by means of posting a cover banner within the platform, suddenly I've discovered that it errors on it. Unable to upload a new one. Then suddenly, all of my projects became PRIVATE and when I try to adjust the privacy settings, at first I was thought that there's a system glitch nor a bug within the platform but when I try to manual troubleshoot it to change each projects its visibility from private to public, still it appears it errors and it doesn't work. After that, I decided to visit the Behance Help center to seek aid on how fix this issue, I've already addressed it my concern, and after that I've received an email from Adobe informing that my Behance account was tagged as SPAM based on their findings and they've immediated restricted it my account with

Hi, Ich hab seit heute probleme damit bei der synchroniastion der CC und somit auch probleme lightroom auf meinem Mac zu nutzen. Ich hab die neuste Version vom Mac Tahoe 26.2 und auch mein CC ist auf dem Neusten Stand. Nach mehreren Versuchen und das deinistallieren von CC und allen anderen Anwenungen besteht das Problem weiterhin. Ich habe auch versucht über das Terminal Commands zu geben, die ich hier im forum gefundne habe, aber auch das hat nicht geklappt.Hat jemand ne Ahnung was ich noch tun kann um die Synchronisation erfolgreich zu machen?Speicherplatz ist genug vorhanden sowohl in der CC und auch auf dem Mac.

Hi everyone,I’m dealing with a serious issue with my Behance account and I’d really appreciate any guidance (or if a moderator can help escalate).What’s happening:I can log into my account and it appears active.However, all of my projects have been switched to PRIVATE (lock icon on every project), so my profile looks “empty” to other users.When I try to change a project back to Public or make any edits, I get this error:“Unfortunately you cannot update a project now.”I also noticed unauthorized activity on my account (projects were cancelled/modified and it wasn’t me), so this looks like a compromised account / account takeover situation.What I’ve already done:Changed my password.Enabled 2FA (two-step verification).Tried different browsers/incognito mode — the issue remains.What I need help with:Is there a known restriction/flag that can automatically switch projects to PRIVATE and block updates like this?How can I restore Public visibility if the system won’t allow me to update/edit p

I guess we will go through this each year with more and more hackers have more time on their hands.  Watch out people!    <removed-kglad>   [Moved by moderator from the Photoshop Bugs forum]