Creative Cloud Services

Hi i cancel my suscripción and they take the payment,  can you  refaund

Why do I have watermarks appearing on images placed from Adobe libraries, even if they are licensed?  

Hello,I have been trying to sign into the Adobe Commerce/Magento portal for some time now, logging in tells me "First name is invalid". I have tried to create a support ticket from the Experience League website but both the "Open ticket" and "My cases" buttons are broken and do nothing. I desperately need to get access to the administrator side of Magento to upgrade my website, any help would be greatly appreciated.

Hi Adobe Community!Just got a new iPad Pro for Xmas and despite setting up the new one from the previous one and having a current LR premium account that's up to date, it won't restore purchase or acknowledge my account?  Please help, thank you! 

As a graphic design student heading into my last semester I can NOT wait for finals so I can finally end this one sided relationship of absurdity in the spring.   The only good thing about Adobe is your real-time live phone support when you need it.  Other than that here are the things you need to fix IMMEDIATELY as in the next 90 days.  1 - I literally have zero care for your reasoning behind not having a universal dashboard across all of your software ----> especially the software that incorporates the same tools!!! Making me go on a treasure hunt between programs for each tool is comical on its best day, and downright pathetic every other day.  A complete fail of user experience, user workflow, and anything logical.    2 - If you're going to charge me a monthly fee for access, then you need to ensure that access is not interrupted with useless popups, unnecessary tutorials, and inefficient workflows.  For example, it should not be faster to

It would be very helpful if Adobe Portfolio would allow a collection within a collection. 

I cannot move my pages up or down and trying to edit a divument

A few weeks ago, I encountered the dreaded 87 "another installer is running" while attempting to update Lightroom.  I followed some of the suggestions here, which prevented me from using Lightroom at all.  (Starting Lightroom started the installer, which again failed.  Photoshop does the same.)  Uninstalled everything, ran CCleaner, and tried again.  Same error.  Tried it again, booting in safe mode with networking, and that failed, too.  Been unable to process photos properly for six weeks, which created quite a backlog.  Tried an email to Adobe support; no reply.  My annual subscription has just been renewed, but I can't use what I paid for.  This product fails the warranty of merchantability, i.e., it doesn't do what it promises.  The Internet is full of similar reports dating back many years, and Adobe has done nothing.  Please, can someone tell me how to contact people who can actually help?  Perhaps someone to whom

Does anyone know why Creative Cloud can no longer log in on an iOS system? I use an iMac running Ventura 13.7.8 (22H730), but suddenly I couldn't log in to apps like Photoshop and Lightroom. On a Windows machine, it works normally, and logging in to the site also works. What's causing this?

Hello, I have a file in my CC Library that I need to update every year. It’s a PDF that contains a copyright notice and the year. Is there a way to edit just the year in the PDF file in CC Libraries without creating a new file? Right now, creating a new file means I have to relink it everywhere it’s used, which is quite inconvenient. If I could simply update the existing file and then relink it (yellow exclamation mark in the triangle), it would make the process much easier. Thank you!

I am currently using Xiaomi Redmi Note 10 5G which has Android version: 13 TP1A.220624.014 and still cannot find the Adobe Capture app in the Play Store. I tried with my Play Store profile which is set for apps available in Bulgarian and my other one for apps available in the US. Also tried using the QR code inside the CC Desktop app but no luck there.Thanks ahead and happy holidays!

I tried to open a file I have stored in Creative Cloud in Illustrator format. When I try to download or access it with Firefox, I get a message that I now need to use Google Chrome or MS Edge. It's also telling me that Safari is not a supported browser! I don't want to have either Google or Edge on my laptop, at all, ever! What's up with this now? Has Adobe gone to the dark side (Google & MS)?

Can the Photoshop included in my subscribed Creative Cloud Pro Individual plan be used for commercial purposes to create images for my corporate clients? Do my clients still need to pay Adobe a licensing fee for using the images I provide on their websites?

Puedo publicar lo que he generado si lo he hecho en periodo de prueba gratis?

Hi there I came across this issue of the Creative Cloud Content Manager "is damaged" error message after I updated my macOS to Sequoia. I saw the other post that has the same issue and uninstalled and reinstalled the Creative Cloud and apps, but it still keeps showing up whenever I do a move on any Adobe software (like opening the app, opening a file, or any clicks on the software; the error message keeps popping up. I'm wondering how I can solve this issue, as I've already uninstalled and reinstalled everything and restarted my laptop. Really stuck here. Please, if anyone knows how I can solve this issue would be really grateful! The Creative Cloud Content Manager is under Adobe Creative Cloud Experience > CCXProcess. Best,Karen 

 I am being overcharged. Funds are taken out if my account 3 times a month and I still receive “insufficient credit” alerts inhibiting my ability to produce AI generated images or videos. Also, Adobe is false advertising. I have several screenshots that show my account having unlimited generations for images and videos but it is in fact not unlimited. The app worked much better when I first began in early November however I find myself becoming frustrated daily with the app. The quality is great. Functionality has a bunch of bugs.  

Hi everyone,Our Behance account is currently unable to send messages. We see a notification saying that our messaging ability has been disabled, but we didn’t receive any explanation or warning beforehand. Has anyone experienced this issue before?What could cause this, and how long does it usually take to get messaging access restored?Any insights or guidance would be greatly appreciated. Thanks!

Adobe has changed the method of choosing where to save your files when saving to Adobe CC. It used to be the same as opening cloud files where you browse by folders in "Your Files." Now, after selecting Your Files, it gives you a tree of folders to click and expand. This is inferior for several reasons. 1) It's absolutely slower than browsing folders. 2) Clicking the folder only selects it—you have to specifically click the arrow to expand and see its subfolders. 2) Files don't always save in the folders you select, especially when you try to create a new folder and save it in there. TL;DR - Adobe, please revert the "Save As" feature for CC from file trees to folder browsing. OR give us the option to choose between the two methods. That would also be okay. If it's user error and an alternative already exists, I'd also love to be wrong! Thanks in advance. 

Hi everyone, We're excited to announce a new Adobe Community experience is coming this January. A little bit about the update:The new experience will be simpler to navigate, make it easier to connect with other creatives and Adobe experts, and will give you clearer ways to share feature ideas, enhancement requests, and bug reports—with greater visibility into their status with our product teams. In the meantime: Adobe Community will remain active. Keep using it as usual—there will be no interruption in access. In fact, you’ll notice even more Adobe Experts on deck to provide faster responses before, during, and after the update. No existing content will be lost in the update. Every single post, reply, solution, feature request, and bug report you’ve made will be transferred to the new experience. You won't need to recreate anything. Existing content will reappear in two phases. When we launch the new community, all posts created on or before November 16 will be there fr

Hi, my site is going to implement CMP soon. Adobe Analytics & Adobe Target are both implemented via Adobe Launch and both will not fall under the same category. e.g: Essentials Consent (always on), Consent A - Analytics, Consent B - Target. Let's say if i reject Consent A, is there a way i can block AA from firing on my site but to fire only AT? The only way we can think of for now is to modify every rule based on the event listener (if consentA=0 > stop page tracking etc) but this is going to be a big job for us since we have 100s of rules. Can we read the event listener from extension level instead of going through each rules?

Hi everyone,For a about a week, I've been having a problem with the Node.js JavaScript Runtime in the process manager. It's putting a heavy load on the cores, which increases the temperature, and as a result, the cooling system is starting to make noise. This problem didn't occur before, so I assume it started happening after some  update in software...

Why does Adobe Creative Cloud now allow me to store my application files on the cloud, such as .prproj .aep and .mgjson in the cloud. I work on my videos both on my home computer and my office computer.  My office computer is only connected to a portable hotspot with limited high speed data per month.  Right now I carry everything on a portable SSD, but prefer to export my videos to the machine SSD, so it takes much care not to accidently overwrrite a good copy of my video or application file with an old copy.   It would be great to have my application files in the cloud, always in sync, using minimul data, and I would only need the SSD to transfer the video files.  Overwrite the wrong video file and all I need to do is re-export.  Overwrite the wrong application file and you'bve lost your work.

Hola comunidad. Hoy compré el plan de Adobe Creative Cloud y en el banco me sale reflejado que se hizo la compra. Cuando descargo los programas para instalarlos en el ordenador me sale error 206. Llevo cinco horas probando de todo para arreglar el error y poder instalar y nada sirve, he quitado el antivirus, el firewall, he limpiado con el cleaner tool, he hecho de todo y nada. He intentado ejecutarlo como administrador y nada. No puedo acceder a la ayuda de soporte técnico porque encima me sale que no tengo ningún plan activo cuando en la web APARECE QUE SI, y el pago se realizó correctamente. Estoy desesperada, no he podido instalar nada, no sé qué hacer.

Hello everyone!I’m facing the following issue: I’d like to create a button module in my Adobe Portfolio that goes from dark to light on hover (with a black outline), but I can’t manage to achieve this effect.I can get the opposite result, but not this one.Can anyone help me out?Thank you so much!Silvia