Download & Install

i paid but i cant install adobe illustrator on my computer,whats the problem?

I want to upgrade from bit Mojave 10.14.6 to Montery but have the following questions and concerns: 1. I don’t want to loose my photo files saved in jpg, psd, tiff and quickdraw / pict file formats.  2. CS3 is currently installed and working in 10.14.6. 3. What is the best approach to keep the photos? Can I install  Lightroom +/or PS Elements on 10.14.6 and then upgrade to Monterey.  4. I really don’t want to subscribe to latest full Adobe CS due to cost.  5. Ideally just looking for a photo management app that will catalog and keep my preexisting photos as well as new

I'm trying to move an existing profile and images to a new computer not create a new profile. I'm having issues. Can anyone help? Thx.

I am upset. Every time I get and agent to look at my account to help me with an issue with payment they just stop responding.

I'm trying to install creative cloud, however, when I do so, I get this image on the screen:I have windows 10 pro on a Dell laptop, and I have tried deleting the installer and downloading it again, and I have tried running Adobe cc cleaner. I have also run it as an administrator, and I tried running it on a separate admin account.Any help would be much appreciated.

Hello,I am getting error 1 when trying to download creative cloud. I need audition.My mac is high sierra 10.13. 4 the chat couldn't help me and told me to post here. 

I am tryinng to cancel the automatic renewal but the page send me to adobe shop, where I dont have the option to cancel it.  I need to cancel it because I dont want to continue with the plan.  Please help me

Ich habe Adobe Photoshop Elements 2023 über Amazon gekauft und von dort einen Redemption Code erhalten. Anschließend wollte ich mich auf der Adobe Lizenzierungsseite anmelden, was leider immer mit dem Hinweis "kein autorisierter Adobe-User" zu sein fehlschlug. Ich kam daher nicht an die Seriennummer um mein Produkt zu registrieren. Der Versuch schlug mit allen gängigen Browsern (Edge, Firefox, Chrome) fehl. Zudem funktionierte es über Safari an einem Apple-Gerät nicht. Wie komme ich nun an die Seriennummern, um mein gekauftes Produkt kaufen zu können?

Hi.I`m completely new to MAC and wanted to download Creativ Cloud installer ( Photoshop).Error 214 happens all the time.Can someone help please...Sorry, for my english. No native speaker

I know sometimes people or companies will keep their old legitimate, no longer used or no longer compatible software tucked away in a cupboard or draw somewhere gathering dust. Long shot I know, but does anyone still have the Mac CS6 master collection that they no longer use or require, that they would be interested in selling and legally transferring the ownership over to me? It's a very simple process (see link below) https://helpx.adobe.com/uk/x-productkb/policy-pricing/transfer-product-license.html If you would be willing to do this, please get in contact as it would be much appreciated. Many thanks

Hi, Please help. I have Macbook Air Version 10.13.6 MacOS High Sierra. I am trying to download Creative cloud v2020, specifically Premeire Pro, Media Encoder and Lightroom. Thank You

Ho installato il pacchetto fotografia sul mio computer. Avrei la necessità di installare un altro account per poter lavorare con altre app che il proprietario del piano condividerebbe con me, per un periodo limitato. E' possibile avere due account diversi sullo stesso computer o creerebbe conflitti? 

Hay alguna version de LC que pueda instalar en un ordenador con sistema macOS Catalina?, com lo hago? 

Hi everyone, I have bought a large number of redemption codes from Adobe-authorized resellers in the USA.The reseller is listed on Adobe's website: https://www.adobe.com/partners/partnerfinders.html When I try to redeem the codes, Adobe's website shows all of them they are successfully redeemed.Then, when I check back into my account, the plan expiration date is NOT correct, because some of the subscription years are missing.I tried to contact Adobe support three days ago, and they say a dedicated team is working on it, and checked back today, and they say they are still working. This makes me super anxious since I bought the redemption codes for hundred of dollars...Does anyone have a similar issue? Or it's just me...

HiHave purchased PS Elements 2023, downloaded the installer and run it but it does progress past browser authetication and the "If your browser is not responding, sign in here" link does nothing. I've run as administrator, downloaded from the 'Creative Cloud Apps to Download' page and tried the various options on the forum where people downloading the Creative Cloud installer have had the same issue.  I have also checked Windows Defender logs to confirm that isn't blocking it. I don't have any security or privacy settings / add ons in the browser that would obviously prevent anything. I'm running Windows 10 Build 1904 on an Intel based Lenovo Thinkpad. Can I get advice on how to resolve this please? Thanks Sean 

Hi there,  is there a way to download older versions of the adobe apps such as PhotoShop, Premiere, Audition, etc. I am running on iOS 10.13.6 and before formatting my hard drive I had these apps working without any problem. Thanks for your help. Kind regardsFrank

Hello!I installed Adobe creative cloud a few days ago, the Installation was succesfull. I could open it and there wasn't any problem.But then when I tried to download the apps I wanted (I tried one by one) my download didn't start, it stuck at "loading" and it can stay like that for 1 day and more.I tried to uninstall and install again Adobe creative cloud and to try again but it still don't work so I don't know what to do.Also it don't say an error message or that it failed, it only stuck. What could I do to resolve it? Here's the example :I'd be glad to have an answer! And excuse my bad english ..I usually speak french.:)

To Whom It May Concern,I recently purchased the downloadible version of CS6 Premium for my Windows-based laptop. Shortly after that I ended up purchasing a new Macbook Pro 15" Retina, which does not come standard with a CD/DVD drive.I contacted Customer Service to do a product swap. I was completely dismayed and highly annoyed to learn that to do a product swap I could not simply de-install CS6 from my old laptop, followed by downloading a Mac version of CS6, but I also had to be sent the boxed product, which is obvioulsy of no use to me since I no longer have a disc drive, and, which cost me over $22 CDN in shipping! I also tried to explain my case to the Customer Service agent; however, all he could say was that sending the boxed product was standard procedure and was unable to cancel my order. I am also not happy with my overall customer service experience as the person I spoke with did not sound professional at all!While I am quite pleased with the software and the initial ease of

Hi,I am trying to install the Adobe After Effects but the installer freezes at "Trying to connect to the server".I have already tried everything on as mentioned in the below link but still nothing seems to resolve this issue.Sign in, activation, or connection errors | CS5.5 and later, Acrobat DCKindly help. Thanks

Any time i try to install something it gets up to about 5% and then 'Installation failed'. Ive reset the app and even tried downloading from a browser but nothing works.  I just made my account and am a new user so im pretty confused as to why this isint workingit says  something like this on every single app when i try to downlaod it. Are there any solutions? 

I just got an IMac 2012 OS Catalina from eBay and I want to know if I can be able to run my CC Adobe package. Thank you 

It should work, but is there any problem with Adobe not allowing old programs to work? I've heard there are registration problems. 

The card I had on file expired and my account stopped. I updated the payment info and now I can't use anything. What happened and what should I do?

I am trying to install Adobe CC on my Windows 11 laptop, however, when the installation is finished and the loading screen pops up I get a message saying "cloud is taking longer to open than usual". After a long period of time, it closes and a pop up with the message "Adobe CC is damaged or missing". I have tried on numerous occations to reinstall AND repair it, nothing is working and I am very displeased that I am paying to receive this amount of trouble. 

asking me for a password when I am trying to install the trial - how do I fid out what my password is