Download & Install

I can't sign back into Adobe Creative Cloud after changing my plan to the student plan, I used a different email so I should have two different accounts. My original account has expired and I would prefer to just use the student account. However, everytime I try to use any of the apps under this account, a pop-up says I have been signed out. Anytime I click the "sign in" button on the pop-up, it just comes back saying I am signed out again, like it is stuck in a loop. I have uninstalled and reinstalled all of my apps, but I cannot access them because of this pop-up. Help would be much appreciated because I need these apps for school, thank you so much!

Dear all,  I habe Adobe Cloud and Elements 2021. I tryed to install Element 2022. I have the error 199 during the installation. See the log. All the tips from the community cannot help. I'm using Windows 10 64 Bit. I hope someone of you have an idea. Best regards,Blandyna

다운로드 설치 중 오류코드(p:201)로 오류가 납니다 어떻게 해야하나요?

HiI am very astonished.I bought the license for CS6suite in 2015 at Onlineshop "ESD kaufen". I downloaded the version from adobe and licensed it with the bought license key.I payed by invoice, and I still have it.The shop was an enterprise in Spain called "Merchand ImPex SL"I officially registrated my Software at Adobe.the last month I rented the newer Premiere CC for a month, because needed some features that lacked in the old version.Actually I got the hint: "Still 10 days trial" when opening my old version.Yesterday I reached day 0 and now my  license for my old software is REVOKED!!! Why didnt Adobe tell me that, when I registered it in 2015?? The Mechant ImPex enterprise is dead... No one to get my money back. I think, that's calculated I bought CS6 in spite of CC was the actual version because  I wanted to OWN and not to RENT it. Im a freelancer. Cant pay every month for it! Now they offer me some special conditions to rent it.... For sure adobe dealed wi

I've recently installed the Creative Cloud and most all of the apps included in my PAID subscription package.My (desktop) computer is (maybe) a year old. It's in the middle, not the cheapest, and not the priciest selection from Walmart.Windows 11 installed.I don't have a ton of things downloaded, or running in the background. In fact, recently I installed a (recommended) VPN, I forget the name. Anyway, It seemed to have made my machine become laggy and I uninstalled it.When I installed the Adobe apps or started using them, everything just struggled to get through. I's been lots of buffering and spinning, to the point it's almost impossible to use any of the apps. From the beginning its been slow, lots of end process's when it freezes. It's not worth trying to use it, EVERY THING spins and quits!One more thing worth mentioning is, When I first began using the apps. I came across some prompts that prompted me to reinstall the (creative cloud bundle). Is it possible that was the caus

So I was trying to get the older version of ae because I don't like the new version and can't use it as well;; But when I tried to look for older versions I could only see as far as version 22.0, and I searched for even older versions but it keeps on leading to the same web page, I'm so confused T-T . Is there any way to get after effects 2018 now in January 2023?

Windows 10. It just spins without loading. I uninstalled all adobe apps and creative cloud. Now I can't install anything. I go to my account, and when I click on any apps or Creative cloud, nothing happens.What do I do now?

I've disabled my firewalls and I've uninstalled photoshop multiple times. It keeps reading Error 205 once it's downloaded and opens the app. I can't do anything on it. How do i fix this? 

I'm running windows 10 64bit. I added a new disk a few days ago, and the disk is brand-new and totally fine. After I add the new drive, couple days later I cannot open my Adobe Premiere Pro 2020. I tried to uninstall it but it says cannot proceed due to insufficient disk space and told me to free up some disk space and try again. Same thing happened when I tried to use the App installer to install a new Premiere. I have 200GB on my C drive, 129GB on my D drive, E drive which is the new drive have 2.4TB space, there's more than enough space on every disks I have. But it still saids insufficient disk space. 

I have a current subscription with Animate. My older computer has 21 installed. I built a new computer, installed the Creative Cloud. Cloud only lists back to 22. I need 21 for some older projects for compatibility, in particluar around how the asset warp tool used to warp vector assets and leave them as vectors, where as the newer versions will convert them to bitmaps before warping. I tried copying the older 21 folder install into program files, but the application just quits after loading up. I imagine you need to install it properly through the cloud app. Is this not possible?

Given there are only woefully 3 apps compatible with Windows 11:https://helpx.adobe.com/download-install/kb/windows-11.htmlWhat's the timetable for a fix, Adobe?

So, I recently factory reset my computer for it to work smoother and I have installed the Adobe products purchased, I have inputed the code on the sleeve but it has not worked. This is not a limited subscription. I was wondering what to do next.

I bought a new computer, Before I downloaded CS2023, I uninsatalled CS5. Huge mistake!! How do I reinstall CS5? I don't discs, CS5 was an upgrade to CS4, I do have the registratiob number. Asking Adobe directly about this is an exercise in futility. Can someone help. Please!

I bought PS4, then upgraded to PS5. I just got a new computer and I want to install the PS5 I own on it. How do I do this? And I have an Epson 7600 printer that only works with XP. Since I also have PS5 on my laptop, do I need to get another license so I will have PS5 on all three computers? Any help where to go from here will be appreciated. Thank you.

Please tell me where to locate my Product Key.I purchased this from an online dealer over 2 years ago and never noted the information as a safety measure.Many thanks, Ken

Hello, I cannot install most creative cloud apps because creative cloud is running in compatibility mode for some reason. This affects about 2/3rds of apps, including Lightroom, Premiere Pro and After Effects. When I click on the "Not Compatible" button of any of these apps, I get the following message: "Please update your operating system to: Windows 10 (version 1803 or later). I am currently running Windows 10 build 1909. My computer is less than a year old and I meet all system requirements for these apps. I followed the troubleshooting steps that I found here:https://helpx.adobe.com/ca/creative-cloud/kb/all-apps-displayed-aam.htmlBut none of the files mentioned in the article are running in compatibility mode, so this did not do anything for me. This is a freshly re-installed version of creative cloud. I have been having the same problem for a few months, but I could use legacy versions of the apps I needed, and I re-installed hoping that re-installing creative

My old laptop had Windows 10 and Elements 15 installed. I upgraded to Windows 11 and now Elements 15 won't open. Any suggestions?

I have several Adobe products that I used to use still taking up space on my computer despite no longer being installed and every method I've used to try and get them removed have resulted in it not being found on the computer. So why is it still taking up so much space? I've looked online and there seems to be no clear answer for what's going on.

I am trying to reinstall Lightroom 6 and am told my serial number is valid but no qualifying product. Yet the list to specify only goes up to version 5. So I cannot reinstall. 

I've got a desktop and a laptop with CC. I'm thinking of purchasing an ultra compact laptop (GPD Win Max 2) for ultralight travel but can't because I can't add a third computer to my CC account.  Would anyone else like Adobe to increase the number of installed CC licences to 3?

Hello, I just subscribed to the CC bundle of apps. I will be able to download all on my new Mac Studio (in OS 13). Already downloaded PS and LR. But I also want to download some of the apps on my 2015 Mac Pro laptop which I want to keep in OS 10.11 which is not compatible with current versions of the apps. I saw Adobe's instructions for downloading earlier versions of an app when you already have the current version on your computer. But I can't find any info about downloading an earlier version if the app is not on the computer already. Thank you for any advice. 

I just started to download creative cloud desktop and it's going so slow.. Any ideas as to how long it'll take to download? Overnight? Or a few hours? Thanks.

adobe will not lauch can someone help. i am not computer savy. thank you so much.

I was using Adobe Creative Cloud using their free at-home access until it expired, so I purchased Adobe Creative Cloud for Students to continue my course under lockdown.  I bought Creative Cloud and received a confirmation email on July 23 (subject: "Thanks for your purchase") which contained a link to confirm my account and create a password. I did both and received another email on July 24 (subject: "Welcome to your Creative Cloud membership"). I had already installed Illustrator, Acrobat DC, Photoshop, Lightroom and Lightroom Classic during the period of free at-home access, and after I purchased Creative Cloud for Students on July 23, I had access to those apps until about a week later (I don't know the exact date), when access suddenly stopped. When I attempted to access the apps, I instead received a prompt to buy the app or start a 7 day free trial. I checked my bank statement, and it records a payment of $21.99 to Adobe Systems Pty Ltd Sydney AU AUS on&

Lightroom6 install on Mac Ventura 1.0 does not work.What can I do as it is a permanent licence?Thank you.