Download & Install

I HAVE MY INSTALLATION DISK AND CAN INSTALL PROGRAM BUT CANT ATIVATE IT    

Hello I bought CS5 in 2013 (as I remember). It's an old product but I can work with it. I had a bit of trouble installing it at the time. The support term helped me overcome it, as follows: [Personal/sensitve information removed by moderator.] Hello, Thank you for calling adobe customer services ... Thanks and regards Adobe Customer Support   The problem was that I had bought just at the time of transition from CS4 to CS5. So there were some hoops to jump through to validate the installation.   Anyhow, since then, I have been using the same desktop. But it just died. So I got a new desktop and am trying to install CS5 on it, The validation process seizes up in the middle. Details are in the attached file.   Thanks for your help  

Hi, I can't start a help chat directly because it directs me to contact the account admin but there is no account. How can I contact support?

Hello, I need the direct download links (offline installers) for the new 2020 releases of  adobe creative cloud and photoshop 21.01 

In my editing the spacebar stopped working. My work will not play when I hit the spacebar or the play button in the screen. Any ideas what it could be? Thank you.Shawn

quiero instalar el photoshop de la version 21.01 desde adobe creative cloud, pero no encuentro esa version ya que solo sale hasta la 22.2 

I am unable to download any Creative Cloud apps. I simply get a popup saying I can find the app in my usual download location, but nothing is ever there.I have tried Edge and Chrome.No other sites are affected, only Adobe. 

Contacted Tech support and was sent two installation files for Photoshop on my new PC.  Followed installation instructiond and it crashed my PC.  Spent hours on phone with pc tech support including complete reset to no avail.  PC is inoperable and being returned to manufurer for replacement.  :-C

DEAR ADOBE,  i have a VERIFICATION CODE FOR ADOBE PHOTOSHOP WHICH I LOST  from MY PC when it was CLEANED FROM A VIRUS,  HOW CAN I RE-INSTALL my 'PHOTOSHOP'PLEASE? <email address removed> CODE: <code removed> on 21 APRIL 2020

Hello.I am a network administrator for a state prison system and we have special security concerns on our network.  The computers needing it are not on a network and cannot be placed on a network.  That being said, it would be possible to get them on a network one time to do an install, but they would not be able to authenticate over the internet regularly. Is there any way to get creative cloud installed on these computers?  We have already purchased the licensing.

Update to Creative Cloud Desktop for Windows version 5.1.9.377 does not appear to have been installed. Adobe support cannot get it to install either. Suggestions welcome.

Ieri sera ho attivato il piano base da  euro 9,75 per utilizzare solo photoshop. Dopo un po' ho provato ad utilizzare il programma ma mi chiedeva ancora di fare l'acquisto. Sono entrato nell'applicazione e trovavo una finestra aperta che chiedeva la conferma del metodo di pagamento. In buona fede ho attivato paypal e la procedura mi dava sempre importo zero. Alla fine  invece mi è stato addebbitato un importo di 58 euro per un piano che non ho richiesto. Ho provveduto subito ad annullarlo e per l'annullamento vorrebbero addebitarmi 17 euro

Hi what is the oldest photoshop I can download via my adobe suite. All the new apps are piece of [removed by moderator] seriously. The newest the more [removed by moderator] up they are. Im like every 2-4 weeks on support super tired of this. If I remember the 2015 version was the last stable photoshop which actually work.  

bonjourje cherche à activer cs6 est ce lien ne fonctionne pluswww.adobe.com/go/getactivated_frj'ai générer un codeje dois l'envoyer au support pour ma cs6 soit active sur mon mac ?bien à vousMichel

Does anybody happen to know if the Adobe Master Collection CS6 upgrade licence requires the previous version of Master Collection, CS5, to remain on the machine after the CS6 upgrade has been installed?

Win 10 DesktopHi there,I'm trying to install Photoshop and it won't as it says Javascript is disabled (see attached screenshot).I've looked through a few threads but nothing seems to relate.I don't think i have anything Adobe on my system - manually looked through folders and checked with autoruns and process explorer and i can't find anything related to Adobe anywhere.I've tried logging in and starting the process with different browsers to no avail (Firefox, Edge, Chrome).Can anyone help?Thanks.

This is my first post.Can someone explain me why Adobe does not wan't Linux. I looked at several discussions with request for adobe to support Linux.But I haven't seen adobe answering any discussion. I would like to know why they don't support Linux.Thanks, excuse any typos.-H[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Comments is to ask about the operation of the Forum, not a specific program][Moved from the Comments forum to the Creative Cloud forum... Mod]

Hi, how can I download InDesign 2020. When I select 'more' in the Creative Cloud app I only see 2021 versions of InDesign.Kind regards, Remco

My keyword and Adobe ID were right. I just can't login.Why???

Can't verify my account (REMOVED) because of 2 step verification - it falls on SMS-sending thru CC app... Adobe bot is sending SMS but it never arrives to my phone. Literally NEVER. It blocks on some way and i have no idea where!  My Cell Operator (Megafon-Russia/Moscow) says they doesnt block nothing.  I also can't get into my account on Adobe-ID page-to-enter either, because it also requires SMS verification. Why cannot I verify my account thru e-mail? Why did you vanish this option? I already had open(maybe?) question, it's case - ADB-10986970-D6V2   [personal information removed for your protection][This is a public forum, not Adobe support, please do not post personal information] Also - beware of answering anyone who sends you a private messagehttps://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

I was a faithful loyal customer, and your customer service people went out of their way to ensure that I didn't get help and my subscription was cancelled. I am baffled. I accidentally cancelled and the person insisted I couldn't undo it without paying twice as much a month. Customer retention should matter more than making a couple of dollars. Thankfully there are actual Adobe alternatives now that are decent. Disappointed that you train your customer service people to act like complete idiots. 

​I want to cancel membership. I bought MUSE app but I do not want to use app anymore. I want to cancel the subscription and I'm waiting for the team to cancel, because I could not get the phone and I was waiting for almost 1 hour without success. Grateful!!I want to unsubscribe. It's the third time I've been trying unsuccessfully to talk to the team. I will be looking for a lawyer to know how I can unsubscribe because I am not receiving support from the team. I will pay a fine for cancellation without problem, if any, but CANCEL SIGNATURE!I have already contacted the support through call / chat for the cancellation requests but I did not get service.There is no cancel subscription option in plan management.I have read the Adobe Subscription Terms.I want to unsubscribe, please !!

I have had to reinstall Adobe CS6 on an iMac running macOS Mojave.  I have managed to install it however when I try to activate the serial number I get a cannot connect to the internet error.  I then tried using the Offline Activation option but when I click on the Generate a Response Code link and try to login using my AdobeID it says 'We couldn't find an account with that email address' even though my AdobeID works on other adobe login pages (including logging in to this community site and the Adobe Licensing site).  Is anyone aware of why this might be happening or if there is another way to do an offline activation?

Thinking of switching from my Mac laptop to a PC, but I still use my adobe apps on my Ipad. Can I download both app versions (i0s and PC) at the same time (and access them at separate times per the accessing rules)?

Hola Comunidad, alguien me puede aydar? necesito instalar ANIMATE y AUDITION y creative cloud no me muestra versiones que sean compatibles con MacOs Mojave, Solamente muestra las versiones actuales.