Download & Install

I recently bought Acrobat 2020 Student and Teacher edition. I went through the verification without any issue and the product appeared in my Account->Products. I downloaded the product from the link in that same webpage. When installing it, I introduce my email and password, and it seems to log in correctly, but after a few seconds loading the following undescriptive message appears:I have tried to restart and reinstall the product but I still get the same error. How can I solve this problem? I have searched in the support community, but I didn't find anyone with this error.

I recently re-installed CS6 onto my macbook pro. I am trying to validate my license & keep encountering errors. The first issue I had was that I kept receiving an error saying the computer was not online. I tried to do the validation offline which continusouly kept giving me a notice that my serial # was expired or invalid. I contacted adobe support who said there were no issues with my serial #. I removed the programs & reinstalled. Now when I open a program I am prompted to either do a 30 day trial or login to validate my license. When I try to login to validate my license I am sent in a continuous loop. I input my account login information, it asks me to verify, I enter the verifiation code, & then am sent back to the login screen. This happens until I eventually recieve an error message saying that my account is temporarily disabled due to security issues. I've had my account unlocked by adobe support but still no luck validating or loging in. I am running Mojave 10.14.

I need to install ID 2021 on my new MacBook but the Adobe app only allows me to install the just released 2023 version and 2022... But I absolutely need ID 2021. Help! How can I get this done? Without ID 2021 I am lost! 

I have a Surface Notebook with a SDXC card installed. This removable drive has been mounted as C:\SDXC Drive\. Up until the latest 2022 releases, apps could be installed to the C:\SDXC Drive\ Folder in CC Desktop app preferences. Now the applications won't update into the old locations on the mounted drive. The apps fail with the error that I can't install to a networkd drive. This error is erroneous. Since I have limited space on my C: drive, I need to be able to install the apps on the mounted 😧 drive. Other applications that don't install with the regular 😧 location will install properly with the C:\SDXC Drive\ desstination. Like I said, this used to work and now it doesn't, leaving me to abandon the apps installed and reinstall them on the C:\ drive taking up Gigs of space on my system drive. I have contacted support and have an open case. I have been on 3 different remote sessions and all they want to do is run CC Cleaner and in the end it still won't work. It used

Hi,after I asked for some help here, I quickly received a private message suggesting I contact a mail address that I won't copy here: it contains adobe and is at outlook.comof course, after a quick exchange, I've been asked for adobeid and password 😄... confirming it wasn't sent to help me ! is there something that can be done here to avoid this? thanks 

I tried to update Photoshop version, I probably had a bug with the network and it got stuck towards the end (error 145)Now, I do not have a Photoshop app in the apps panel (only photoshop that is also mobile-optimized)How can I get it back?Thanks!

Hoping someone can help, been working on this one and have tried everything I can find. Trying to install Creative Cloud on Win 10 Enterprise 20H2.  I have tried the online installer and the offline installer, both do the same thing - the install starts, gets partway through and then the creative cloud window goes white.  It seems to install - the icon shows up on the desktop and it's in add/remove programs, but when you try to run it, the window pops up but is all white and looks like it might be frozen, but isn't - the mouse indicates that there is activity but no matter how long we wait, nothing happens.We have tried disabling firewall, antivirus, deleting the certificates, changing browser settings, uninstalling, reinstalling, using CC remover, repairing, etc, but can't figure it out.  Not sure if it's some setting in Windows that we're missing or if it's just the internet connection being a problem, but any suggestions anyone has would be greatly appreciated.Th

Hallo, leider ist der Adobe-Support nicht hilfreich. Ich erhalte NACH Installation ein Fenster auf dem steht: Kein Zugriff auf die Applikationsverwaltung. Mein MacBook hat nur mich als Admin (aktuell) , eine frühere Lizenz lief über den Arbeitgeber für die Homeoffice-Anwendung. Mir wurde von diesem mitgeteilt, dass ich diesen Link nutzenhttps://helpx.adobe.com/de/enterprise/kb/apps-tab-disabled.htmlund die Datei löschen soll. Ein Löschen ist nicht möglich, auch scheint die Datei leer.  Zunächst konnte ich Adobe Pro (das ich erworben habe) in der Cloud einsehen. Jetzt ist die Cloud ebenfalls leer. Alle Links, die mir Adobe geschickt hat, sind völlig unhilfreich. Ich weiß wirklich nicht mehr weiter. Vielen Dank für alle Tipps/Hinweise zum Thema.  Danke & viele GrüßeHeike

According to Creative Cloud, Lightroom is installed on my mac, but the app is not in the Apps folder. Therefore nothing happens when I try to open Lightroom via Creative Cloud. I get no error messages and I have tried to uninstall and reinstall Lightroom several times - deleting all settings and plugins when uninstalling - but with no sucsess.When installing the prosess takes about 2 seconds in Creative Cloud - which can not be right.Can someone help? 

I can't get in All pro gram in Adiobe Creative Cloud

Hi all,Apologies if the answer is plain to see but I have just subscribed to Creative Cloud Photography plan for £9.98 per month which includes Lightroom and Photoshop. I never used Creative cloud desktop before and might be missing something but it says that my plan includes Bridge, Photoshop Express and UXP developer tools. Where can I find my Photoshop and Lightroom? |There are more apps if I scroll down but the links are to Try and Buy. Thank you for your help in advance 

Thank you for your helpPlease since I have licence of this product InDesign CS3 and my Mac dosn't support newer version please help me to find the link to download Adobe InDesign CS3 for MacOs (French-Arabic) (North African version) or (Middle east Version)Thanks a lot

Purchased CD-ROM 2023 Elements, NOT Accepting Serial Number from included card untilI I turned off my VPN - why should that matter? Or why not say that on the install page?" ? If you want to install software, turn off your VPN.  

Hi, I bought an upgrade of PS Elements 2023 that won't work on my old Mac running MacOS 10.14 (Mojave).... This Mac is too old to run a newer MacOS... so I am stuck.   Is there a way to cancel this buy ?   (I know I should have downloaded the trial version before ;( ) Thanks -- Joseph  

Will not actually work after paying by Credit card, receiving & entering the verification code. Keeps returning to the credit card screen

What should I do if ADOBE suspended my account profile?

"once the exe file download and I allow it in my device  "you are signed in" pages keeps popping up and then a massege that says Adobe sever can't be reached I TRIED FOR DAYS  and I CONTACTED WINDOWS BUT NOTHING THEY DID WORKED PLASE HELP  erroe code 206 i tried to uneable my fire wall and everything 

Esta mensagem aparece e possui um botão de "Entrar" mas quando eu clico no mesmo, ele não faz nada​O QUE POSSO FAZER??

ok this is really annoiyng! I have no problems with changing the language of the apps, but I can't change the language of the creative cloud desktop app. why is it so complicated??

Hello, I urgently need an older version of Photoshop. Unfortunately I can only get up to 23.0 but not under it. But I need a 22.X version so that I can use 3D again. Thanks

Hallo  Weiß jemand was ich mache wenn ich vor Jahren mal Lightroom gekauft habe. Leider musste ich meinen Laptop komplett neu aufsetzen weil etwas kaputt war was ich durch einen Kumpel habe ersetzen lassen. Daher habe ich natürlich das Problem dass jetzt mein Lightroom nicht mehr installiert ist ich finde zwar noch die Höhle der CD und auch die Seriennummer allerdings finde ich die CD nicht mehr die ich damals gekauft habe falls ich es noch mal installieren muss.   Ich habe überhaupt keine Ahnung was ich machen kann, da das ja eine relativ alte Version von Lightroom ist. muss ich das jetzt eh noch mal kaufen da ich die CD zum neuinstallieren dieser Version ja nicht mehr finden kann? Oder muss ich mich da irgendwie an einen Support wenden und kriegt dann Hilfe? 🤔 🤔

I want to cancel my subscription and stop payment. The web site just gives me the run around

Bonjour à tous, l'erreur classique 206. Suite à une reboot en boucle de la connexion de adobe, j'ai réinstallé l'application et toujours l'erreur 206 plusieurs solutions essayées : changement de réseau, désactivation du parefeu, changement de DNS. Je n'en vois pas le bout. plateforme W10

Na opnieuw win10 installeren wil ik ook Photoshop elements13 installeren, maar nu geeft hij aan dat het nummer tevaak gebruikt is. Ik heb twee PC's maar waar kan ik ergens zien dat dit serienummer op welke pc gebruikt is?