Download & Install

My MAC is operating using version 10.13.6 High Sierra. I'm afraid to upgrade to the next level because I've read there were issues with Photoshop and Illustrator. Any advice?

Hallo, die Online-Aktivierung für diese älteren Programm-Versionen funktioniert nicht mehr, da sie vom Apple-Support nicht mehr bereitgestellt, unterstützt wird. Weiß jemand, was man da machen kann? Litzenz/Sign i und Betriebssystem sind ok.Wäre super wenn mir jemand helfen kann. 

Hallo, ich wollte gerade ein altes CS 6 aktivieren, das Installionsprogramm meldet jedoch, dass ich die höchstzulässige Zahl an Geräten überschritten habe.  In meinem Account ist jedoch kein Gerät aktiviert, also kann ich auch keins deaktivieren.PCs, auf denen das CS6 mal installiert war, existieren schon lange nicht mehr. Einen Adeobe Support hierzu find eich nicht, Telefonnummer auch nicht. Was kann ich machen, wer kann helfen?Vielen Dank!

Beim Versuch, CS6 neu zu installieren, bekomme ich folgende Fehlermeldung: "Installer konnte nicht initialisiert werden. Möglicherweise fehlt eine Datei. Laden Sie Adobe Support Advisor herunter, um das Problem zu identifizieren." Den gibt es aber leider nicht mehr.Was kann ich tun? 

I purchased CS4 Design Premium. My computer (that I would like to re-install the Windows 10 and CS4 Design Premium on) does not have internet access. Could I use offline activation for that?  Thanks.   

Hey guys,everytime i want to install Photoshop or other programs from Adobe Creative Cloud i get the Error 113: Cant reach the Adobe Server. How can i fix this problem? I already tried deactivating my Antivirus and Firewall and it didnt work.  

How to I go about moving my PS Elements and Premier Elements to my new iMac? Both are currently installed only on my PC. When I try to download from my account list of products on the iMac it won't, apparently because it is a Windows license? Online chat said -- can't be done, buy a new product. Is that correct?

Hello,I wanted to download Creative Cloud on my desktop in order to dl others apps and use them on my computer. But every time, at the end of the installing process, Creative Cloud doesn't open (the charging wheel keeps spinning for a while) and then shows the message "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from http://www.adobe.com/go/adobecreativecloudapp." I tried every solutions that different topics offered, including posts here.Delete and re install the app (the normal way, then the adobe uninstaller way, the adobe cleaner tool...etc) without forgetting to reboot my computer each time or running it with my administrator account.I also tried to put the firewalls off, dl the last version of everything (the app, my os...etc), change the place where the files are first registered. I can't get why it doesn't work. https://helpx.adobe.co

Hi, planning to buy new M1 Max laptop to work on Adobe creative cloud apps, so creative cloud will work on it without problems. thanx

Hi all, Somehow, "Flash Player 11 ActiveX" (version 11.3.300.268) has gotten installed on my brand new Samsung Galaxy Book Pro.  No idea how it got here -- I did install Adobe Acrobat DC and both are showing the same install date so... maybe?  Regardless, I'm trying to unsintall Flash but am receiving a Windows error: "This app has been blocked for your protection" and references an unintaller msi -- 9b72721.msi The modal/dialog is coming from "User Account Control" and, yes, I do have admin rights. How can I get rid of this -- I do not want Flash on this PC. Thanks!! 

Site only comes up in google search if url is in search bar, I believe that the robot.txt is correct am really struggeling to find what the issue is?

Hi, I have a licensed version of CS5. I'm thinking of trying Creative Cloud but want to retain the CS5 that I have installed on my PC. How can I prevent Creative Cloud from overiding CS5 during installation, i.e. not affect CS5? Is there a step that I need to take during the installation of Creative Cloud? Basically, I want to have access to both CS5 and Creative at the same time, and in the event that I cancel Creative Cloud, be able to still use CS5. Thanks in advance for any advice!

For MONTHS now my apps will not update on Windows 11. This is getting rediculous. To update my apps, I have to run the Adobe Cleaner, remove everything, and reinstall again. After a week or so, the updates fail AGAIN! What is the solution? Windows 11 has been out long enough for this not to be an issue. I also have a Mac, and the updates happen without fail. I'm paying good money every month for the full Adobe Suite, plus Stock Photos, and I am getting very frustrated with this issue.

HiIt seems I now need to download CC2015 in order to access images taken originally on that platform - but how do I now access CC2015? The direct helpline has not helped me solve this, so if anybody or a Product Specialist can advise I'd be grateful. Brian

I didn't receive my serial number in the email. Pls.help.

It's time to upgrade my Windows laptop. Last one I bought a laptop, I bollixed myself up by not understanding GPU needs, so I'm stopping by here in search of advice. Because I regularly take work home (including light editing in Premiere & AE), my employer is making a contribution in the form of memory upgrade - so I'm shopping for a machine shipping w minimal RAM & SSD, and will reinstall both after the first of the year. I prefer a 2-in-1 that I can normally use docked on my desk w/ KVM. Could consider a docked laptop. I'm looking at Win Surface Pro 8 but can't find documentation of its video processing.

I am running the Creative Cloud photography package (Photoshop, Lightroom) on macOS, and am at my wit's end trying to get the CC desktop application to update properly each time a new version of the software is released.  I have been running CC in macOS Mojave, and had the same problems repeatedly, and have gone through many chat sessions with the Adobe tech support team (non-English speakers, working from a script, rather than really interacting with me).  Those chat sessions always went through the same drill:Turn off antivirus software (done.  I have Kaspersky Internet Security)Make sure the SOCKS proxy is unchecked (done)Completely remove all adobe applications.  (done.  This is a tedious process which involves killing a bunch of processes and deleting a lot of library files, as well as anything in the Applications folder that has "Adobe" in it.Download and run an installer, which puts CC and my Adobe apps back onto my computerMaddeningly, after doing that

I am using Photoshop 23.1 version. Recently many times it crashed / froze and I realised this is happening after using Selection tool options such as Object Selection Tool or Quick Selection Tool. I uninstalled and reloaded the software but the problem persists.Any solution for this?

Hello,I just started a free trial for adobe premiere pro and it had me go to my email for a link. This is the email I got:"You requested a link to download Premiere Pro. If you're currently on a mobile device, please note that this process will only work from a laptop or desktop computer. 1. Open this email on the laptop or desktop computer where you'd like to install Premiere Pro. 2. Click the link below to download the installer.https://www.adobe.com/go/cchome_dnld_premiere-pro_prod?x-product=CCHome&x-product-location=Apps&guid=e0f84e80-bb4a-4227-8759-affc10347399&source=email&context_guid=fb3f6eac-f2b2-46cb-ad10-68e3659c0151&context_params=nullThank you for trying Premiere Pro.Adobe Creative Cloud team" But when I click the link it sends me to a page that says 404 error page not found. I am on a time limit so any quick help is appreciated.

‌como desinstalar?

Hallo liebe Community, hoffe ihr könnt mir helfen. Heute habe ich auf meinem I Mac 27" 2011 High Sierra, die Adobe Cloud Installiert und siehe da ich habe keine möglichkeit gefunden Lr oder PS auf meinem Imac zu Installieren.Ich habe auch einen Mac Book air M1, da funktioniert alles tadellos, da finde ich auch unter meinen Installierten apps die Älteren Versionen. Leider finde ich auf dem Imac keine Älteren Versionen, da ich auch kein Photoshop und Lr auf dem Imac Installiert habe. Somit lässt mich die Adobe Cloud keine Älteren versionen suchen bzw finden.Hoffe ihr könnt mir helfen. Vielen Dank und noch schöne Feiertag  

I want to move my CS5 to an ssd, how do I change my registration.  Used to be able to call customer service, now there is no such animal???Thanks

I have installed Adobe Acrobat PDF Standard DC 2015 on 2 computers.One day both of them show this activation error:I can´t deactivate, only sign out. but the problem still.Could someone help me? Thanks in advance!

Il faut faire une mise à jour de mes applications photoshop lightroom mais on me demande le mot de passe Creative Cloud que je ne le connais pas du tout.

Hi everyone,I have a problem:Photoshop, Camera raw, and Bridge no longer work. I have tried everything but can't resolve. I work with these programs and at the moment I cannot work. I bought a new Imac a few days ago, at first everything worked fine but now when I try to open some photos with camera raw, everything stops. Do you have any idea what may have happened? I have Monterey 12.1Thanks to who will answer me