Download & Install

hi. i using adobe CCat first time when i install CC, i installed all softwear to basic setting. so my CC product display to korean.i want to change a language to english cause Adobe's translation is some wierd..very uncomfortable!im already set complete in my Creative Cloud manager's language to english, and reinstalled(or patch?) Apps menu's all product.but it still display to korean...sorry i don't know english very well , and my country don't support Q/A center.plz help me! ;(

I have Photography plan (20GB). I have paid monthly for years. I am now in the Colombiian Amazon. I live in Colombia. Photoshop stopped working because I am not connected to Internet. When I connected it does not work because it can not connect to Creative Cloud. When I go to Creative Cloud it just says Updating 1%. I can not get rid of that. There are no preferences. I spent many hours and it got to 32% but then failed.  So I will not have Photoshop for the next months, when I will be taking thousands of photos???   I see on the support page there is phone and chat but no link, so I think that means my plan does not have that.   I am pissed!!!!!!!

Hello,Suddenly every time i try to open Lightroom or Photoshop it keeps asking me to sign into my account(which it was already in auto sign in) and then I enter the account info and doesn't work, so I try going into the account in my browser, I sign in there and it works fine but now says that Lightroom and Photoshop that I've been using for 3 years are not install when they are obviously install. Something is very wrong here, like if the information in the account wasn't right and very different than my desktop. So basically even known I've been a paying(and current) subscriber for a couple of years now, i can't use Lightroom or Photoshop anymore.Any idea on what to do??i really need to use them since I'm a photographer and NEED to work on my photos.Any help will be greatly appreciate it.Thanks. 

Hi, I'm trying to unistall Abode on an old mac of mine but I keep running into a wall. The creative cloud unistaller says "Couldn't uninstall Creative Cloud for desktop. You still have Creative Cloud applications installed on your computer that require it." I've installed all the applications but I think the suspect is Camera Raw. How do I uninstall it, from what I read it's a plugin and their isn't an option to uninstall from my creative cloud account. Jack

Hello,I recently bought a licensed copy of Photoshop CS6 to replace a old CS3 on a Windows 10 PC. Activation went OK, the software runs fine. The only problem is when I want to work on a PSD file, Windows systematically tries to open it with the old CS3, which doesn't run anymore. I changed the "Opens with" parameter in the files properties, it immediately reverts to CS3. I also tried unistalling the old CS3, that doesn't work either. Can you please help me out?Andrei

Error Message 53 /Library/Application Support/Adobe/MACPDFM/MacPDFM.framework/Versions/A/MacPDFM How do I get rid of this error message that requires multiple clicks to go away.  I downloaded from my old mac, but chose to reinstall Outlook 365 from the Microsoft site, rather than use the app from my old computer.  Please assist    

I use the Creative Cloud subscription for PS, LR and BR for my Photography business. It occured that the latest upgrade isn't compatible with my Mac Pro Mid 2012 Computer with Mac OS Mojave 14,6. I cannot upgrade to Mac OS Catalina because my computerhardware isn't compatible for this OS.I am afraid that when I cannot update these programs, I'm still paying for old programs with no future updates. Is it possible to maintain the old version PS 22.5.2 and LR 10.....for a indefinite period of time or does it stop here, because the programs are getting older and useless without any possibility for further updates?   

I had an Adobe Creative Cloud account through my university. Since I graduated my account expired and now I'm trying to make an Individual account. I started by trying to open my Creative Cloud app on my mac and I'm running into an issue (see video). It says I need to sign in again, but then it never gives me the opportunity to do so.   I tried to uninsall the Creative Cloud app, but it wouldn't let me because I still had other Adobe Apps that it supported (XD, photoshop, et.) intalled. I gave up and simply moved everything into the trash and deleted everything (I know I should've used the intaller for the adobe apps, but everytime I tried the unstaller it required confirmation from the Creative Cloud app and I got the sign in issue again. It was a maddening loop). Long story short, after I manually deleted all my adobe apps and redownloaded the Creative Cloud app, I got the same sign in issue. Any thoughts?  

Hello, This is my second post. PS 2022 installed perfectly the fist time and opened, then it failed to open. I uninstalled and reinstalled it. It opened for a while then stopped opening again. I uninstalled and reinstalled again. This time it will not open at all.  How am I going to install and keep it open? I am on a 16" 2019 Mac Book Pro Intel running Monterey. Thank you,

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error21

I downloaded Premiere Pro 2022, and I can't install the premiere becauseREMatchMulticamAE64.plugin” can’t be opened because Apple cannot check it for malicious software.I had the same error message in Premier AE and Media Encoder V22.0 Installation 

Hi,I just bought Lightroom 6 and got a CD as well as a serial. Given that my Mac doesn't support CDs I searched for an installer.But there is none. On Download Photoshop Lightroom there is now download available. Can someone help as this is super annoying...Thanks,Thomas

I'm trying to upgrade my photoshop v22 to v23. Can someome tell me the procedure.

For whatever reason my even older mac worked perfectly on the cloud website where the site AI automatically new and offered download on homepage for an older mac os because newest stuff isn't compatiable. So PROBLEM: I am downloading on my second computer a desktop and on the home page it just says NOT COMPATIABLE or however you spell that word and your tutorials show options in menus that don't exist anymore. Can you just please send me a direct link to the downloads for my os. thanx

Hello, I'm trying to install pse 2020 on a Windows 10 PC and this message appears: I found this on the Help site: Starting August 2020, only Internet Explorer version 11 and later are supported for signing in. Adobe software uses Internet Explorer during the sign-in process. I've applied all the latest Windows 10 updates which shows in Settings as Up to Date, here's the current info:  Not sure what else I can do re the OS/browser, so this is possibly a misleading message and there is another issue. I noticed a similar post for pse 2019 which required installation of pse 2015 before the 2019 installer would work, but I already have 2015 installed. Do I need to uninstall the 2015 version first (I'd assumed the 2020 install process would remove older versions if required when it actually gets going) or is there another issue? Any help appreciated, thanks  

Hallo, ich habe meinen Computer vor ein paar Tagen zurückgesetzt. Zuvor hatte ich Photoshop 2019 oder 2020 installiert gehabt, da die damals neueste Version nicht mit meinem PC kompatibel war. Jetzt wollte ich Photoshop neu installieren, allerdings hat auch die 2020 nicht mehr funktioniert (siehe Screenshot)  Deshalb habe ich mir nach Empfehlung vom Forum die noch älteren Photoshop Versionen 2019, 2018 und 2017 auf prodesigntools.com heruntergeladen. Beim Start kommt jedes Mal wieder der gleiche Fehler. Bitte um Hilfe.   [Moderator: Thread locked because double posting.] [Further discussions please here: Betreff: Photoshop 2019 Version - Adobe Support Community - 12482461]    

I've just bought a new MacBook Pro (Apple M1 Pro) and used the Migration Assistant to transfer all my files from my previous Mac. It worked fine but then Adobe didn't allow me to sign in again, so I uninstalled all the apps, including CC and reinstalled. I'm getting the following error and cannot do anything else. Any ideas how to fix it?    

So I had a creative cloud account through my school(because of a class) but it got deleted because I don't have the class anymore, so now creative cloud desktop is stuck on the sign in screen preventing me from deleting the apps, but I can't delete creative cloud desktop because I have those apps that depend on it, how am I supposed to fix this?

Hi! I've looked but not found this exact topic elsewhere in the forum, so please forgive any duplication.I downloaded InDesign CS6 from Creative Cloud in 2017 (deliberately, as an older version). I have a valid current subscription to Creative Cloud. However just a few days ago I started getting a warning notice whenever I started InDesign CS6, with a countdown telling me how many days I had left of a 30-day trial period. Apparently the program has been reverted to trial status, and there is now no provision for me to download a later version without first uninstalling it. (That's the only option provided in Creative Cloud Desktop.) I use the CS6 version deliberately, because I work with people who have even older versions; and the publishing software I use requires the same version in order to open a previous job: i.e., I cannot open older documents using a later version (hard to explain briefly—can give more details to anyone interested). I am running it on Windows 7, and I have

Annoyingly, As mentioned in the Title,The CC app has many apps iv'e installed but they are not detected.I've have PS, AI, ID and DW installed on my system however the Apps panel all says "Install" rather than "Update".I tried just installing PS hoping it would be smart enough to remember my settings etc.. It did not AND i now have 2 version on my machine.I searched and tried the renaming of the .db file, but that did nothing.Is there another solution or do i just need to reinstall everything again.Please help.Cheers

Hi, since the last update, i notice that my macbook pro (2020) is incredible slow when i use other apps like Zbrush. Someone notes this too?This didn't happen a few days ago before the update.

  Hi,I just signed up for Adobe Photoshop and wanted to download the desctop app on my MacBook.After downloading the desctop app Photoshop and XD is not even shown on the APP.I have to personally go to the CC website download PS and XD and it appears " XD is not yet available for your device."Any ideas what is going wrong?I am using a MacBook Pro with macOS Monterey (12.01) installed. Thanks for any advice.

Hi,I just signed up for Adobe Photoshop and wanted to download the desctop app on my MacBook.After downloading the desctop app and double-clicking on the icon for installation nothing happens. Any ideas what is going wrong?I am using a MacBook Air M1 with macOS Monterey (12.01) installed. Thanks for any advice. 

Hallo, ich würde gerne eine ältere Version von Photoshop installieren, da die aktuelle nicht mit meiner Hardware kompatibel ist. Allerdings wird die Option "ältere Versionen" nicht mehr angezeigt. Was kann ich machen?  

Hallo, ich würde gerne eine ältere Version von Photoshop installieren, da die aktuelle nicht mit meiner Hardware kompatibel ist. Allerdings wird die Option "ältere Versionen" nicht mehr angezeigt. Was kann ich machen?Ein Supportmitarbeiter hat mir bereits einen Download Link fuer die 2020 Version geschickt, allerdings funktioniert auch diese nicht und ich brauche die 2019 Version. Bitte um Hilfe!