Download & Install

When I try and install photoshop CS6 it comes up with the following error messageInstaller failed to initalize This could be due to a missing file please download adobe support adviser to detect the problem

I have a folder called Adobe CS6 within which is one folder Photoshop within which are two pdf files and one more folder called Adobe CS6 within which are four folders: Deployment, packages, payloads, resources and one file Set-up.exeWhat is this folder? Why is it on my desktop instead of in the more usual programs folder on the C drive? How can I move it to the less conspicuous Adobe folder on my C drive without altering CS6's function.What is the Se-up.exe file and what does it set up? Bridge, perhaps?thank youMelody

Hello everyone, I post here because I'm frustrated. I've spent a month and a half communicating with Adobe support team and they haven't been able to fix the issue, even though they have been remotely on my computer 4 times, made me reinstall CC and Premiere several times, etc. The thing is that I bought a new laptop and now I can't use the Adobe software without internet connection and, even when connected to internet, every single time I start any Adobe software, it asks to login. Furthermore, around half of the times, it says that they can't verify my account (even though I have the full Adobe package and I'm obviously connected to internet). I honestly feel cheated, because this is making me waste plenty of time and energy, and I can't even work when sometimes I urgently need to. But nobody from Adobe helps me. Thus, I would truly appreciate if anyone could help me solve my problem. Thanks! Miguel

Using fresh installation of win 10 (about one week ago) get "update required" message when installing PS Elements 2019

Hi, I'm having a problem installing adobe photoshop through the creative cloud. I'm using mac mini m1 and I've tried few suggestions such as cleaning the tmp file, rebooting the device, etc. I'm new to mac so don't know much of it. I'm attaching a screenshot for a detailed description of the problem. Any help will be appreciated. Thanks!   [Error code added to title for clarity by moderator.]  

Bonjour je n'arrive pas à ouvrir la nouvelle versin Ligthroom avec Mac OS Big SurMerci pour votre réponse

Hello,Today I redeemed multiple adobe cloud keys each for 3 months. But while managing my plans it states "You'll be able to manage this plan shortly". So i can't check my expiration date to see if everything worked properly. One thing of note is that i had another plan which i canceled yesterday. I redeemed the code under that plan and it created the new one stating i'll be able ot manage it shortly. TLDR; where can i check the expiration date when the plan states "You'll be able to manage this plan shortly" 

Hi. It seems that the server from Adobe has changed address. Online and offline activation for CS6 with a stand alone licence, valuable key, is no more possible.What to do?Thanks for support.Kind regards Thomas. 

Is it possible to install CC PS and Lightroom on MacBook Pro 2013.  On Adobe it states for desktop and ipad.  Just wanted to check before I subscribe.  

my school bougt adobe cc and i want to access it from home. but when i logt in adobe says that i only have the free apps? does someonen know a solution

Hallo, my 2nd installation-CD CS 5.5 is damaged and doesn´t work anymore. What can I do? Is there any option to get the programm or the installation finished? thanks,Michael

Is there away to find out what the security code is if it is downloaded on another computer? It ia a Lightroom 6 disc. Of couse I misplaced the code>

I paid for this month of creative could and cancelled the same day, I was promised that I would have the month for CC that I paid for but on recieved email and on desktop app I am no longer a subscriber and only have trial version of apps

When Adobe CC Sync is working, I didn't get connection to the internet. Wifi connection is established and working but with no internet connection.When pausing Sync, internet connection is working. Do you have similiar interferences? I am working on macOS Big Sur with German T-Mobile (Speedport). I have the same issue in another T-Mobile Wifi and with another Macbook. On every Mac is running Adobe CC.  

Buonasera sono un docente di scuola secondaria e sto avendo problemi ad utilizzare una vecchia licenza inerente a Illustrator e Photoshop Cs6. Durante l'inserimento del numero di serie mi viene segnalato che non è valido. Come posso ricolvere?Grazie 

I can't seem to get my after effects cc install past 90%. after I have waited for some time, i then press cancel and rather than going back to an 'install' button, it goes to a 'update' button. i click that and get error - U43M1D204

I'm helping a friend with indesign install. He bought his laptop to my office and we logged into his account and purchased InDesign only for $33/month or whatever the price is. Credit card went through and that InDesign has been installed. But when we click on InDesign it just spins and spins and never opens. We rebooted imac several times and logged out and back into in Adobe account and it shows that InDesign has been install but clicking an ID file just gets a spinning icon. I don't have the computer in front of me. I'm having him uninstall ID again, reboot, then install again. He's on a mac. I don't know what OS he's in but ID was working yesterday before he had to update credit card info. Any advice appreciated.

the installation stops at 6% and will not move on any further. i have tried resetting my computer and even then it does not work.i tried using the adobe creative cloud too, and it gets stuck on 42% insteadany help?

Bonjour, J'ai acheté (TRES CHER!) ce pack (comprenant Photoshop CS, Illustrator CS et Indesign CS) il y a une quinzaine d'années. Je l'avais installé à l'époque sur mon ordinateur sans problème, avec une clé d'activation à fournir après mon numéro de licence (que j'avais obtenue par téléphone parce que je n'avais pas de connexion internet à l'époque). Aujourd'hui, ayant dû changer d'ordi, je souhaitais le réinstaller, mais c'est impossible car une boite de dialogue s'ouvre et me demande une clé d'activation mais les liens ou num de téléphone proposés pour l'obtenir sont obsolètes... J'ai donc crée un compte Adobe et enregistré mon produit. J'ai eu une assistance au téléphone qui m'a renvoyée sur un autre service qui ne voyait pas quoi me proposer...une aide par chat me conseillait d'installer Creative cloud et Photoshop Express auxquels j'avais droit MAIS ce n'est pas du tout l'équivalent des versions que j'utilise!!!!! Sauriez-vous ce que je dois faire pour pouvoir tout simplement réi

Hello - I'm a new member to Adobe & basically NEW to digital photography.I am Attempting to use CS6 on my computerANDcan't even figure out how to download / access itPlease help

Dell put a new Motorboard and SSD in my laptop without deactivating the Lightroom on the old SSD. Now I have reinstalled Lightroom it keeps saying the licence is already in use. How do I get the licence changed to the new SSD as I dont have access the the Dell took away?

Gentilissimi, ho notato che nel mio sistema:l'applicazione Creative Cloud non aggiorna mai le applicazioni installate, devo ogni volta disinstallare e riinstallare tutto.Che soluzione c'è. Grazie mille.

My Photoshop app won't update past 8% without saying "update failure".

High CPU usage from Adobe's Genuine Software Integrity Service.

I need some help with the activation of my adobe product. I bought a key for the creative cloud suite and activated it. But when i login to the creative cloud app it tells me that i dont have any active license activated. So the only thing i can do is run a trail for lets say seven days. I can not make use of the license i payed for.   Is there anyone who can help me solve this problem?   Here  is a link with an image of my license   <image showing serial number removed>