Download & Install

How can I install my old Master Collection CS5 from an old laptop to my new one? I have CDs, but my new laptop does not have CD drive. Still have the serial numbers, and I am trying to register my product to Adobe (and download) but it says: product already in use (I guess, installed in my old laptop). How can I install this product to my new laptop?Thank you.

The Creative Cloud Application Manager icon in the top menu bar of my Mac disappeared. The old Adobe CS Update icon still existed, so I clicked on that. Up comes a message saying I have to update my Creative Cloud Application Manager, which then launches by itself. Unfortunately it no longer recognizes my password. So, I go to the Creative Cloud web page, try to log in and get the alert to change my password. Thinking this has something to do with the security breach, I create a new password and after the email confirmation I am able to log in. Great. Then I try to update the Creative Cloud Application Manager, but it still won't recognize my password. I've tried it multiple times, but no luck. What to do???

Ich habe siet 3 Jahren PS und LR als Jahresabo. In der Appliktion ewird mir angeziegt das bei beiden das Abo abgelaufen ist obwohl dies im Febr verklängert wurde. Ich kann beides aus der Creatice cloud nicht downloaden und habe zur Option nur Test oder Kauf. Laut Adobe support ist alles bei mir auf grün, d.h. Abo Aktiv . Habe das Cleaner Tool drüberlaufen lassen und alles wie mit dem Support besproche ndeinstalliert und die Create cloud ebenso. Creative Cloud danach neuinstalliert mit demselbem Resulat. Abo ist Aktiv jedoch sind die Programme nicht nutzbar. Any idea? 

What support is available for my Adobe software or service?   Please see Adobe software support guidelines for information on the support options available for the Adobe application installed on the computer.   Which Adobe applications are available for download?   Information regarding the availability of different versions of Adobe applications can be found in Apps available for download.  For details on how to download Non-subscription Adobe applications, see Download older versions of Adobe apps.   Where can I find information on when an Adobe software or service will reach the end of its support period?   You can find details on which Adobe application versions are supported and for how long at Adobe Support Policies: Supported Product Versions.  If you are using a software title that is no longer supported, then see Adobe software support guidelines for more information.

This has been going on for several months, but is getting worse. When I boot up my Mac Mini I regularly get an error message during bootup that Creative Cloud requires repair or reinstall. This is now happening almost every single time I boot up. Each time I reinstall Creative Cloud and everything works fine until the next reboot, when I have to install yet again. It's driving me insane. Please tell me how to sort this out.Am on Mac Catalina, 10.15.7, on a late 2012 i7 Mac Mini

Hi, I am unable to download the creative cloud app on my mac. The download always freezes at 1.5%. I have tried removing the apps and tried downloading it again, facing the same issue again. Any suggestions would be appreciated. Thank you. 

I installed Bigsur and since then I have a lot problems with starting the applications. Should I desinstall the Adobe suite ? Or do you have any solutions to help this. Many Thanks

Bonjour, l'application Creative Cloud ne veut pas s'installer car il me dit erreur 44. J'ai essayé toute les methodes possibles mais je n'y arrive toujours pas. Est ce que quelqu'un pourrait m'aider s'il vous plait ? 

I just got a new laptop mostly for Adobe software and it took forever to install Photoshop. I found out a lot of others have had the same problem. I finally got mine to install after several times trying and many hours. If you're paying for a subscription this should not happen. It seems there's no fix or answers from Adobe for this either. 

does adobe dreamweaver CS6 work with the big sur update?I realize it is an old program, but it's something I only need to use a few times a year

Hello There, I'm searching for an answer Adobe 3D Content Outreach Associate. OnceI email to the community form another account to provide my personal data, such as, full name, physical mail address and phone number, to get an MDNA to be signed and sent back, to proceed with further private communication about an opportunity relative to Adobe Stock. The mail seem to be genuine, the adress is adobe.com but I am still in doubt about this and I need to know if it is a genuine email by Adobe or not. Thanks in Advance Regades: Zaina

Hi there, I did everything I found on these forums, nothing helpedI disabled my Antivirus, turned the firewall on and off, restarted my pc, changed the adobe installation folder, opened CC as admin, even connected to my neighbors wifi and I still get the 113 "adobe servers cant be reached" error.  Anyways, this is my error summary:Exit Code: 113 -------------------------------------- Summary -------------------------------------- - 3 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '113' occurred while download FATAL: Fatal Error '113' occurred while download FATAL: Error occurred in download of package (Name: AdobeCameraRawProfile8.0All Version: 13.2.0.73). Error code: '113' -------------------------------------------------------------------------------------   

I got a notification that I have updates available, but when I go to the Apps page online nothing happens when I click any of the Update buttons.

 Photoshop 2021 ships with an end of support version of NodeJS that is currently vulnerable to a number of vulnerabilities that will not be fixed. This then results in vulnerability warnings in Microsoft Defender and other vulnerability scanning tools.C:\Program Files\Adobe\Adobe Photoshop 2021\node.exe: v8.11.1 I attempted to talk to both Adobe Customer Support and Security Operations about this, and this is my last resort.For others experiencing the same problem, I am aware that the node.exe executable can be deleted, or even upgrade NodeJS in place - I did want to bring this to Adobe's notice just on the off chance they can rev Node in a future update.

I am having problems getting my old apps to work in the Big Sur 11.4The plans seem very expensive and both of these Apps are excellent for my needs and do not need to be updated every month. Can anyone suggest how to get these working without a new plan? I do not wish to go back to OS Mojave as it is a relatively new computer but a shame not to be able to use these Apps - aslo not computer savvy.Mary

I have spent 2 hours with no help online support sending me so many links that I could start a hot dog stand. Nothings worked. Finally, I figured out the extraction file and ran it. CS5 Extended installed, but it is so small (to see) on the screen it is basically unusable!!!!! Online support wants me to post to the forum and has no solutions! HELP!

I want to gift the photography plan (Photoshop + Lightroom) package to my friend in another country.I already have the photography plan for myself.Neither of us lives in USA.I would like to give e.g. 12 months membership to his email address in a "prepaid" way. I don't want to put my credit card details into an account in his name.I would prefer not to rely on third parties to buy it (amazon, adorama etc)What's the official/best way to achieve this?

Literally earlier in the day had the program open and was using with no issues. But then I start receiving this error code.  I've tried uninstalling and everything and it still will not open. Light room and Photoshop work fine. Premiere is essential to my workflow I don't know what to do.

The application was unable to start correctly (0xc000007b). Click OK to close the application.  HELP!!

Buenas noches, tengo pago illustrator, en mi casa lo instale sin problemas, voy a la compu de mi trabajo y no me deja, dice que no tengo permiso para la gestion de aplicaciones, puede que sea necesario del administrador de ti para activar la gestion de aplicaciones, alguien me podria indicar que sucede? gracias y como debo hacer para instalarlo en las dos. Gracias. Paola

Hi   I've been a member of adobe creative clouds for several months. My payment is automatic and yet I no longer have access to the programs. I am redirected to the 'free trial'. What can I do to fix this? Thank you.

I installed Adode Creative Cloud a few days ago, wanting to use photoshop. It was working perfectly fine till today, when i tried to open it, creative cloud was just stuck on "Loading Creative Cloud", and after a while it would say that I was signed out and that I had to sign in again, when i press sign it it brings me back to the login screen, but it automatically signs me in, thing is however after it signs me in it just goes back to being stuck on the loading creative cloud screen, then it would prompt me to sign in again, and it keeps looping again and again. I've tried deleting and reinstalling, messing with my hosts file (no adobe input, limited access repair also came out with 0 results), i've tried everything here (https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html) and everything checks out. Idk what else to do, I'm on a free trial and not being able to use photoshop isn't that good for me as it reduces the days i get to use it, please help. (scr

can anybody help please, i dunno how to reach this cleaner tool, nor to remove the rest files of the Photoshop ? - im using windows -

Is there a limit to how many brands (profiles) you can have. I cannot get past the brand name screen. I get a span error message.

With a new PC, I tried to download the software CDs for Photoshop Elements 10. Disc 1 seemed to load OK. Disc 2 claimed the serial number was invalid (same one it had accepted for disc 1). if you open the programme, it says there is a missing URL & won't let me access any tools.