Download & Install

Last month I downloaded and registered a non-subscription based copy of CS6.  This was with the help of Adobe Genuine Customer Care and was to replace a copy which had been working for me for five years, but which I was recently told was pirated.  My download and registration were successful, but I was unable to verify.  Following advice from the Genuine Customer Care team, I checked all the usual problems and determined that my clock was set, I was connected to the internet, and I could connect with secure Adobe servers.  Still, I was unable to verify.  The GCC representative assured me that the verification step was unneccessary (I have this in writing) and that my software would continue to work.  A few days later, the software quit and I received a dialog stating that my new serial number (issued by Adobe) had been revoked.  I wrote three emails to the GCC team, referencing my case number each time.  I was ignored.  Then I called a call

نصب و راه اندازی اندروید و سیستم  

As per my title, I click on upgrade in Creative Cloud for the latest PS version and nothing happens. Not even a message saying it cannot upgrade.Any suggestions?Thanks,Jennah. 

With Adobe's decisions to force users to go to subscribe to the creative cloud, I thought it might be a good idea to get a list going of some alternative programs. I'm a designer working mostly in print with some web - anyone know of some good alternatives for these? Photoshop -> GimpIllustrator -> ?Indesign - QuarkDreamweaver - ?Flash - been moving away from that anywayWhat programs are you going to look into to replace the creative cloud?

i have been trying to contact customer support to change the address on my plan ... i followed all the leads to change billing address but it just takes you to change credit card info, which I don't need to do ... there is no place where I can change billing address and the old address is on my statements/invoices. HOW DO I CONTACT CUSTOMER SUPPORT ... THE CONTACT BUTTON DOES NOT WORK ... AND UNLIKE AN EARLIER POST I HAVE 2 PLANS IN PLACE AND ACTIVE ---

Hello,I am creating my portfolio with Adobe Portfolio and I would like to use the photo grid. My problem is, that it doesn't seem to be responsive.I have 4 photos that I would like to show next to each other on the desktop version. But when the website is opened on a smartphone, I would like to show them below each other. Right now this only works, when I insert the photos without the grid, but then I can only show two photos next to each other. So I have no choice but to use the photo grid and accept that people who visit my website on their phone see 4 really tiny photos next to each other.Does anybody know a solution to this? Thank you in advance!:)

I'm rather weary of this nagging problem with Adobe's CC app on Mac OS 11. Almost weekly or bi monthly, when booting the late model iMac running Big Sur, the startup of CC fails and it says I must redowndload and reinstall. The process is automated, which it does, and I can continue, after the 10 minute delay this causes. I've very tired of this strange behavior.

I'm getting a message stating that the trial for my product has expired and when i go to enter the serial number, it says that the serial key is Invalid. helpcenter validated that the key is legit. i already un- and reinstalled everything. And removed cash and coockies... do you have a suggestion what i could try next?

Adobe says windows need update 1607 or higher. My laptop is upto date according to windows  update mananger. Coud my hardrive be bad?

At the time of leaving this message, my XD stays at version 38.1.12 on iMac, and it shows me it's up-to-date. However, the version 39 was already released on April 12, 2021. This issue has been happened at version update many times, and it has a big impact on my collaboration with agencies. I'm not able to open their XD files since they were created with the latest version, so I cannot provide my design feedback precisely. Please let me know any solution to fix this version gap. Thank you.   <The Title was renamed by moderator>

Most of my adobe apps now crash as soon as I open them (lightroom being the only exception). I've tried reinstalling but then I get a 127 error. I have plenty of space on my macbook and no specific antivirus software installed which is one of the suggested areas to look at. My Mac software is also fully up to date. My mac has also been randomly crashing sometimes and I took it to the apple shop who said there could be damage to the hardware. The computer crashing isn't too bad so I would keep the computer a little longer if I can resolve the probelm with the adobe software but if it is a hardware issue causing the adobe probelem I'd need to just bite the bullet and get a new machine. So I'm really just wanting to check there is someway for me to sort the adobe problem before I go and spend money on a new mac, any help would be massively appreciated!! 

comprei o ps e lr juntos mas so o PS abre e o LR nao abre ja tentei de tudo desintalei mas n funciona 

Hi there,I am trying to run Adobe Encore in the CS6 Suite (that worked fine until 3 days ago). Now it asks me to insert a serial number that I don't have as I have an Annual license with Individual Subscription so I used to sign in and then use all the applications of the Creative Cloud.Furthermore when I try to go to https://licensing.adobe.com and try to sign in there to see if I can find a serial number there, it says that I am not a registered user and that I need assistance.I chatted with the help center that suggested me to write here on the community and wait for the answer of an expert. Thanks

Ich krieg diesen FehlerFehler beim Herunterladen, Installieren oder Aktualisieren Ihrer Adobe-Applikationen beheben  Exit Code: 120 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '120' occurred while download FATAL: Error occurred in download of package (Name: AdobePremierePro15AllTrial Version: 15.2.0.35). Error code: '120' ------------------------------------------------------------------------------------- 

Olá,tenho um domínio e fiz a mudança de DNS no A (Host) no provedor para fazer mudança de domínio no myportfolio. porém, a mensagem de erro "Oops! Looks like you missed a line! Please go back to your domain settings and add an "A record" for your root domain (manchadesign.com.br)" continua a aparecer inevitavelmente!não consigo entrar com ninguém da Adobe! alguém poderia me orientar?

Over the years I've purchased several versions of Creative Suite, the last being 5.5 in 2013.All versions are visible in my products from my account.I recently needed to replace my laptop, but the first one had a fault so I de-installed CS5.5 and now want to re-install it on the replacement.CS5.5 is in my list of products but downloading it is no longer an option.Earlier versions are still available to download but no use to me.What is the solution?Thanks

My harddrive died and had to be replaced and in the process, I lost Premiere Pro 2020, which I need to work on a compatible project with my editor. Can someone PLEASE tell me how I can access 2020 version again?!

Hi, just a short tip after my crazy account problem.When Adobe pretend that the Credit card refused the withdrawal, nothingin the support base (AFAIK) suggests to look at the following option:when you go to your credit card setup page, you have generally access to an optioncalled "Accept International operations" or "Paiements de l'étranger"...In my case, I disabled this option since I want to protect the account.But Adobe is not invoicing from France (I work in France), therefore the paymentcould not succeed, without any message giving a clue about the reason.So, if you have the same kind of trouble, check this option with your bank.Oliver

Hello people reading this, As part of my Graphic Design course I was asked to download InDesign. Now, I already had Photoshop & Illustrator on my laptop as I had gotten them in 2019 through my high school. Now that I have a new school ID (I am a uni student now) I had to use InDesign with this new account. So I did that through Creative Cloud, and when I eventually went back into Photoshop it tells me that "my trial is up" even though I never used a free trial with this new account, and Photoshop was meant to be permanently placed on my laptop thanks to my school. So now I can't use Photoshop as a result. Any ideas for the problem? Thanks

Any ideas what I should do? All the help is for error codes.

Hi, I've just created an Adobe account.I want to install Ai. Should I install Creative Cloud Desktop App first?orCan I install Ai alone?If I need, I can install Creatice Cloud Desktop App later? Hosun

I try to start up Photshop cc but I'm still receiving the following messages: I updated CC desktop App and Applicationmanager butt still receiving te same error. Someone? ErrorThere was an error with this action. Try again later.4c861a59-6ea6-4f93-8a42-d38f6c4000bd

Hello, I need to confirm if a Ryzen 3 2200G processor with 16 Gb of Ram and 480 gb SSD disk works for me to run photoshop, illustrator, premiere, after effects, encoder, indesign, blender.Thanks 

I need to set up an iMac in the office for designers to share when they come in the office a couple times a week. They all have their own Adobe Accounts, is that even possible?I need an account to download and install CC on the iMac. Should I use my own?