Download & Install

hi it is sating scratch disk full ive delted loads of files and photos and it wont let me on photoshop or in design ant ideas ???

This is the screen  I am getting - no text on any of the buttons , I click on the right button and the launcher starts and then just disappears. I have uninstalled and reinstalled and it is the same - Photoshop is fine I have just had a Windows Update Any clues?  

Seriously thinking about canceling my plan because I can't get ANY of my CC apps to update. It used to be where I'd have to retry downloads several times before they would finally cooperate and fully download, but now, nothing updates at all. Currently on a mesh wifi connection with strong signal. I don't have problems downloading anything else. I don't get an error code anywhere, so I'm at a loss for how to troubleshoot. At my wits end. Please help.

I have a yearly Creative cloud photography plan which includes Adobe Spark Post, and I was wondering since I'm already paying a yearly subscription am I also required to pay for the premium version of spark post? 

Hello,The option to activate the above software never shows as an option under Help.  I have uninstalled/installed the software many times, no luck.I purchased Acrobat Pro 2020 (student & teacher version) from Amazon.  I have the product code and serial number.  The installation appears to go smoothly and accepts the serial number.Is this an issue with Big Sur or is there another problem? Thanks in advance,Pat

Hi!Wondering if anyone else has encountered this bug. All my apps are up to date, and as far as I know I've succesfully uninstalled/removed all older versions but they still show on the Creative Cloud dashboard /In my case After Effects and Acrobat X). I can't open the old apps or uninstall from the dropdown menu, and I can't seem to find them anywhere else on my computer. Anyone know how to get rid of these? Just don't want any old versions cluttering up my computer.

Hi! Thanks for sharing this guide! I was able to locate the product that I have purchased, however, I was not able to download the file. My latest computer does not have a DVD drive, so I need the file to reinstall the software I purchased. What am I doing wrong? 

I had a pre-existing account I used with Adobe Spark. Now that account is licensed for Creative Cloud, but Spark is still showing the paid upgrade. Is there a way to connect the license to Spark? Do I have to contact Adobe to manually upgrade?

Hello everybody! So... i have purchased Adobe Photoshop from Adobe and i have installed creative cloud and when i try to install photoshop it stops and 8% and delivers me the message: „Retry”. How can i fix this?

I am a 0 on computers, so am I screwed?I can't afford a new computer, so I bought a refurb Dell 3050 SFF i5-7500 8g DDR4 Ram HD630 Intel Graphics and asked the seller, a refurb retailer if this system was good enough, of course he told me plenty enough for what need ....what do I know one way or another?  Everything seemed fine until I added Plugins, at first I noticed one plugin was inititating and operating like it had but now without applying the changes I adjusted. So I checked under Help, System Info and it reports I only have 4meg of Virtual memory and need 2g - Warning Plugins May not Work...   System Info Adobe Photoshop Version: 22.3.0 20210302.r.49 660cd2e x64Number of Launches: 8Operating System: Windows 10 64-bitVersion: 10 or greater 10.0.19041.804System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2Physical processor count: 4Processor speed: 3408 MHzBuilt-in memory: 8076

There needs to be an app-level "Skip this update" feature in the Creative Cloud auto-update feature. Photoshop 22.3 is broken for me because it appears to have a problem with using the graphics processor. It must be turned off in order for 22.3 to work without crashing with the "Unable to complete command because of a program error" dialog that renders 22.3 unusable. I use features that require the graphics processor to be enabled in the Performance preferences, so I'm stuck at version 22.2 until they come out with a fix. Meanwhile, the Creative Cloud auto-update feature keeps pestering me about upgrading to 22.3, at least daily. I don't have an issue with auto-updates to the rest of my apps, but in order to stop being nagged about 22.3, I have to turn the entire auto-update feature off and turn off notifications. Which leads to two problems:The rest of my apps that are not affected by the Photoshop bug will not be updated for a whileHow will I be notified that

Re-downloaded PS twice after re-formating my computer and many of the menu item are grayed-out and I get a message "Could not complete the Image Size command because of a program error".  Help!

Since last July I've been charged on my bank account almost 20 euros per month. I am trying to contact adobe but no email address is available for assistance nor a phone line. Anybody can help me in solving the issue? Any other similar experience? I am thinking to scale up this message on twitter and other social in order to stimulate better assistance. Thanks. Francesco EMAIL REMOVED beware of answering anyone who sends you a private message-click for more information about scammers https://tinyurl.com/10791730

Hey everyone. I am trying to clear some space on my HDD and noticed Premiere Pro and Media Encoder are taking up space (and a good amount of it) in both of their '20 and '21 installations. Is this a normal occurrence?

Photoshop 2021 kept crashing, so I looked online and multiple people said they reinstalled it, which basically solved the problem for them. So, I uninstalled it, but now I can't find it on my creative cloud. It is included in my plan, but it doesn't show up. When I search for it with the searchbar, it doesn't let me click on the desktop version (it immediatly goes back to the main screen). I've tried to install it trough the site, which redirects me to the creative cloud, but then nothing happens. I've tried changing the language, but it just doesn't show up.

I downloaded vesino 13.2 for my Mac and my Windows 10 systems. The Mac installed OK and works. When I run the downloaded installer, I get the error "This program does not support the version of Windows your computer is running". I am running Windows 10 64 bit with the latest updates. I also saw some posts that Visual C++ was required, and I'm running Microsoft Visual C++ 2015-2019 Redistribution.

Hi! My creative cloud desktop app went something wrong  therefor I can't load any of these panels. My macbook pro is 2011 late version and it runs with OS X 10.11 Capitan so I was able to launch Premiere Pro and After Effct 2018 cc. So far no problems to using these programs on my MacBook but I can't install plug-ins  like Motion Bro which I could install it via Creative Cloud desktop app. Tried to slove it via Adobe help center  FAQ and I even deleted creative cloud with Adobe Creative Cloud Clean Tools and then relaunched it several times-adobe apps are also- I haven't solved yetWhat should I do to slove this problem?? OTL   

I bought photography plan today.But when I access the adobe page, It says you're using a creative cloud free plan, and you need to upgrade to a paid trial version to use all of the features.But I made the payment!Also, only light room had been installed.If I buy photography plan, I can use photoshop as well as the light room, right?So I tried to install photoshop, but It says I need to buy additional photoshop.

Hello, I have two computers. One of them is Imac (Mac os High Sierra 10.13.6 Mid 2010) and the other one is Macbook Air (El capitan 10..11.6) . When i try to download Premiere or After effects Trial Versions, it says they are not compatible. When i try to choose from Creative Cloud, it doesnt let me choose older versions of Premiere or After Effects. Is there any solution for that? Thank you. 

Hi! I purchased an annual subscription to Adobe CC which includes all apps. I have Adobe Creative Cloud installed on my computer but I cannot download Photoshop, Illustrator, After Effects and Premiere. It says not compatible. I am using Windows 8.1 single language. Do I necessarily need to upgrade to Windows 10? Isn't there a way to use older versions?

Hi!I took over a computer that was using an other creative cloud account. That account is suspended and I want to login using my own login. I have a creative cloud supscription.  I tried to reinstall creative cloud desktop but it is not letting me login. Only get a message that I'm logged out. Nothing happens when I click on "Logga in".I tried to uninstall the app, but no luck as other apps installed on computer are using creative cloud desktop.I tried to uninstall (klicking on the uninstall icon in finder) other apps and nothing happens. What steps do I need to take to be able to use creative suite with my own subscription on this computer?/Martina 

Hi,   I need to activate my CS3 Suite on a Win XP version I run via VM Ware. Since there's no internet connection and the telephone number is probably not in use anymore, how can I accomplish that?   Thanks so much for your help and kind regards!

I am trying to install premiere pro after having to uninstall it, however creative cloud thinks I still have it on my PC so it wont show an install button I also cannot use the update link it gives because the program isnt really installed. I have reinstalled creative cloud and signed out and back in however still no way for me to download premier pro. 

So I recently Installed the Creative Cloud desktop to test out Animate, but whenever I go to download it it gets to about 4 or 5% And then says Retry, any solutions?

I have been using Adobe Spark mobile version for 4 years with Photography Plan. From April 1st I am unable to use Premium features. Does anybody know why? I tried to communicate by chat but this is a chatbot and hasn't understand my problem.