Download & Install

How many computers can I install CS6 Design & Web Premium Education Edition on?

Hello everyone.Since the last Creative Cloud update, I can no longer use Indesign 2018. I need this for a client including the plug-ins which are not compatible with newer versions.How can I reset my Creative Cloud to continue using the old Indesign?Thank you!Kathrin

Cant open the zip file containing adobe creative cloud installer for windows 

Hello,Trying to install the latest update of XD (37-1-32) with no success, everytime I run setup.exe I get the "Installation Failed, Please refer to PDApp.log for more information" error Looking at this log just tells me that the MSI failed to run. Is there a bug in this latest install? Thanks,Brett

When will Creative Cloud be ready to run on M1 Mac computers ?  I did't belive it at first, but I had to buy and older Mac to be abel to work with my Adobe licenses... When will I work again ? At Big Sur and M1 ?  

I've downloaded a few adobe apps and have CC on my MacBook. As battery life is important, I've disabled CC on start up but there are still processes such as core sync, Adobe Desktop Service and others running. Even if I turn off syncing in CC preferences, core sync still runs (I have restarted). Core sync and adobe desktop service are the only two that use up significant energy. How can I stop these running without having to force quit every time?

Few months ago I've disabled ccx process from startup and deleted ccx process.exe. After that startup page of Adobe softwares can't come like Premiere pro, Photoshop welcome screen. There is no way to get back ccx process. Please help me to get ccx process.

We have an e-commerce website (<superfluous link deleted-kglad>), we are trying to download the invoice but unable to open the invoice in PDF format.

I want to be a Valid reseller in Bangladesh. i want to resell adobe product over there.

I have several apps that are in installed in English. In the Adobe installer menu this is also indicated as my prefered language. However, when I now install XD, all of a sudden it is being installed in German. In my OSX my region is Belgium and my keyboard is installed as french. It is the only way I can have an AZERTY-keyboard. I work for a German company and our server is located in Germany, but that should not have any influence on the language my software is installed in. I don't speak German, so I want my software in English because that makes it easier when I find tutorials on the Internet.How do I solve this Problem? As already indicated, the normal ways to go about it, do not solve this. 

I have a PC set up as dual boot on Windows 7 and Windows 10.   I have Photoshop CS4 and Lightroom on W7 and want to transfer it to W10.  I have tried to deactivate Photoshop CS4 so that I can re-install in on the W10 system but I get a message stating that this could not be done because there was no internet connection.  I have run through all the checks on the relevant help page of the Adobe website, which confirm that I do have a connection to the website.  How can i get Photoshop to deactivate?  (I can't reinstal CS4 on the W10 partition as it is already installed on another PC.)

Hi,I am trying to get into contact with adobe, because I changed my country address but links are only sending me to a FAQ site or asking me to log-in which redirects me to the FAQ site. Any way how to contact them? I have to update my payment details but can't type them in as it doesn't allo me to change the country address. Thanks

How do I locate Installer for Adobe InDesign?RegardsMaggie

Hi, I had some issues with Premiere Pro (it kept loading when starting up), and one of the fixes for this problem was to reinstall all Adobe software. So I did this using the Adobe Cleaner tool, then logged into Creative Cloud through the browser and tried to downloaded Premiere Pro (and Creative Cloud) again. The download appeared to be going well. However, when I tried to log in I got the screen shown below. If I click "sign in", it loads for a while and then returns to the same screen. It seems like a common error: I found many posts from around 2013/2014 and followed the tips there as much as I could: renaming the OOBE file, etc. However, some things were different: some files weren't present (OPM something?). Anyway, those questions were from a long time so I don't know how things have changed. I am running Windows 10 Home on an Asus Vivobook S15. And I am a new subscriber - my trial finishes in a couple days. I saw a question from 2017 where that was relevant but I don'

NON RIESCO A SCARICARE LE APP PHOTOSHOP, ILLUSTRATO, DC SUL MIO WINDOWS SURFACE X COME POSSO FARE? 

Just so everone knows... 5 days ago i was given a link to download adobe software and after downloading, extracting the files and installing i discovered a security breach where over 45 passwords were stolen from me..... DO NOT LE THESE PEOPLE TAKE OVER YOUR COMPUTER OR DOWNLOAD ANY LINKS FROM ANYONE IN THE CHAT SUPPORT..... THEY WILL STEAL YOUR INFORMATION!!!!!!

Hi since this morning I get an error message and it's impossible to access my Photoshop, Illustrator, Creative Cloud and also same error when I try to install again everything. The download doesn't start and appears the same error.I'm using 2 different accounts on the same computer.I deleted cookies, rebooted everhting but still the same message.I have to say that i've been using the apps for many days without any problem on the same computerWhat should I do? I use a macbook pro.THANKS

Het 24 cijverig nr doet het wel bij Organizer en Video Editor maat geeft bij Foto editor aan dat het nr fout is. Ra Ra

I purchased Adobe Premiere pro, downloaded the installer and during the installation of the Creative Cloud I get an error 204.What's the deal here?  I never had this issue with Avid.  I paid for this software and now I cannot get it downloaded and installed on my Windows 10 PC.Cannot manage my account yet to cancel this purchase.  Maybe I should go to a Mac computer and use FCPX instead.If anyone knows what to do, please send a text to the number below.Steve Mullin310-941-6778

Por favor me ajudem. Estou com dois planos abertos e gostaria de cancelar um deles.

I can't update Adobe Creative Cloud because the Manager is running and is still running an hour later. How do I shut it off?

What Adobe app will allow me to draw realistic looking drawings as well as animated looking drawings?

I tried to use the McCreator app without logging out while using another account.It's because I've only now detected that the other account's email address was incorrect (it was free of charge, but it was due to be paid).So when I tried to create another account, pay for it, and download it, the creator app made this error.How can I solve this? 

I've just received a new macbook air (M1, 16GB) and set up from my old computer's time machine backup. Creative Cloud is frozen. All CC apps stop responding, nothing loads.  CC will open but I cannot click on anything. I can scroll up and down as seen in the attachment but can't click anything. I can't uninstall CC because it tells me I have apps that depend on it, but I can't uninstall the apps because CC won't let me click on anything. I can't even sign out.  I have deleted everything in OOBE and restarted several times. Only one other computer is signed in to my account, withing the allowance, and that computer is shut down.  I don't know what to do next to get CC to respond. Thanks for your help. 

Yesterday I was using Lightroom and Photoshop and Creative Cloud asked me to update the apps. As soon as it did, photoshop asked me to sign in again, then gave me error code 205 and kicked me out. Lightroom then said my trial period was over and I needed to buy something. I went to the Creative Cloud application and that asked me to sign in again. Once I did everything worked for about 5 minutes, until it logged me out again.I called support 3 times. Each time they did something to log me in, it would seem to work until they hung up and I started working again and then it would do the same thing. I tried removing all adobe products and uninstalling creative cloud then re-installing it again, same thing. I tried going to a friends house to see if it had something to do with my internet connection, but that wasn't it either.None of the troubleshooting I have found online works. HELP!