Download & Install

Добрый день, всё время был план для фотографа. В этом месяце внезапно снялось 52$, увидел, что план поменялся на all apps. Я его не менял и не собирался менять. Можно ли вернуть средства и поменять план на план для фотографа?спасибо 

Hello, I just bought Lightroom and Photoshop. When I went to install I suddenly kept getting Machine Debug Manager messages on screen every 30 seconds. When Creative Cloud was downloading the messages kept coming. Creative Cloud also wont load my apps or connect to the Cloud, it stuck loading forever. I'm not getting any error codes, it only tells me starting up takes longer then usal please restart. (No problems on mobile but I ofcourse would want to use my pc) I tried everything on the support page but that didn't work. Reinstalling, restarting the pc and deleting everything in the OOBE location did  absolutely nothing.The debug messages only stop  when I delete Creative Cloud again. Anyone got some idea's? My 7 day trial became a lot shorter this way lol. Thanks 

I'm on version 22.2.0 of  Photoshop and trying to install the latest update but the update keeps failing.    My question is how do I fix this?  Also, where can I find the code to tell me why the update is failing? My computer is running Windows 10.

I'm running into an issue where my work machine opens all CC apps MUCH slower than my lower-spec home machine, and am currently trying my hardest to figure out why.I've created an example video of opening a fresh instance of After Effects here, but all apps show similar issues... taking twice as long, or more, to open on a machine that is arguably twice as powerful.Home PC:Windows 10 HomeIntel Core i7-6700 Quad Core 3.40GHz32GB RAMNvidia GTX 1080Work PC:Windows 10 ProAMD Ryzen Threadripper 2990WX 32 Core 3.00GHz128GB RAMNvidia RTX 2080 Ti x2Both machines have the most current OS updates and graphics card drivers, are running the same (most current) versions of all CC apps, and have the same plugins installed.One specific symptom, that is interesting (and extremely frustrating), is that while any CC app is loading on my faster work machine, everything else becomes extremely unresponsive. The mouse will freeze in its tracks, and I can't move, interact with, or close any other open window

Windows needs more space on my C drive to update and install the next version and I don't have the room. My Photoshop CC and Lightroom(s) and Bridge take up 7.5Gb on there. If I was to unisnsatll them, can I put them back on to a different drive again afterwards (D or G drives have room) Do I just need to download them again and re-intall them? And if so, do I do it through my Adobe Creative Cloud programme? Will I need to re-activate them or not? Paul.

So I had a MAJOR bug with the latest version of Adobe CC 2017. So I downgraded to the version under it, and it worked fine. (Adobe CC 2017 1.11 or something)Anyway. I saw 2018 came out and I remember submitting a bug ages ago for my issue, however it's not been fixed as I learnt after downloaded Adobe CC 2018.I now cannot go back to Adobe CC 2017 1.11 (or something) my only options areCC 7.0 and CS6 6.0Please...this is my job, it pays my bills and I CANNOT work with this bug.*The bug for those wondering. For some reason with my PC, I have to press hotkeys twice sometimes to get them to work. Even space for the playback. So imagine hitting space twice, just to play the footage. Or C twice just to get the cut tool. It gets tedious and adds hours to my daily work time.*So please how do you downgrade?!

I would like to downgrade Photoshop CC 2020 to mostly 2017, because that was the one I was using before, and I can't really do a lot with 2020. (Windows)

I've paid for my InDesign Trial and received a link. Where do I copy and paste it? FYI I am using a new IPad. 

My Mac is running 10.13.6 and seems to be out of date as I can't update Illustrator, Photoshop and InDesign because I get a 'Not Compatible' message.  Can I get a reduction in my subscription? If I do upgrade to 11. (Big Sur) what problems will I encounter?    

Hello guys. I don't know what is going on. I was using on my notebook the CC 2015 Adobe Products (Photoshop, Premiere, After Effects etc) just fine. I have done a clean uninstall of all the programs to do a fresh install of the CC 2017 pack. For some reason I only get the error 44 and cannot install the Creative Cloud and nothing from CC 2017.I tried everything that I saw here in the forums an nothing worked. I don't have any trace of Adobe in my computer anymore (any folder) and I still got the error 44.On my desktop I have done the same thing but there is all fine. I really don't know what is going on with the notebook. I have Windows 10 installed. Last version, all updated. Graphics card too. And I was using the Cc 2015 programs just fine before uninstalled them. Any help or tips ? Thank you.

I made the connection for the custom domain, everything seemed to go well and I thought it was only necessary to wait a few days. I got the "verified" message from Adobe, I waited to give time for the processing. After a week I still have the subdomain name "adobe.portfolio. com".Can someone help me? PleeeeaseeeThank you so much

The CC desktop app on my Mac indicates that I have updates available for Photoshop and ACR, however when I click on the "update" button nothing happens. I particularly want this latest update because it is supposed to support Apple silicon, and I'm running one of the new M1 Macbook Airs. When I hover over the update buttons the hand cursor shows, but when I click nothing happens at all. What is going on with this?

I am team manager and I have sent an invitation to one of my team but it is not arriving. It is not in the spam folder. I am at a loss what to do.Help please

Photoshop is not working anymore since I updated it to 22.3I tried :  - To desinstall Photoshop and re-install it (version 22.3 or 22.2)  - To desinstall/reinstall Creative Cloud  Nothing is working and now impossible to install Photoshop (Fatal Error 113) My OS is windows 10 64x

Hello People, im having a problem with the adobe creative cloud and premiere... It is only showing me the version 14.9 (previous) and the current (v15), both have a bug (many people experiencing the same, as far as i saw..), when you scrub on the timeline, you get random frames jumping like crazy.. It worked fine on the previous version i had (v14).. so a couple a days ago i installed version 14 and it worked fine again, but i forgot to disable the autoupdate and it auto installed the V15 again, so im having ths problem again, it may seem like a silly problem, but i can't watch the 8 hours of shooting in realtime (or worse, in slow motion) so i need to scrubb on the timeline.... so the problme now is (i dont know WHY) i can't see the previous version anymore, except the version 14.9, still with the bug.. is there a way i can download V14 or roll back the adobe cloud app to a previous version?.. a couple of days ago i was able to see all the previous version of premiere, now i can only

No "Other Versions" when I click at 3 dots and no "Show Older Apps" in preferences?What heppend?

Hola,Hace rato que la suite me viene funcionando mal, he instalado productos de la competencia y funcionan de maravilla. Deseo cancelar mi suscripción pero cuando voy a administrar mi plan no me aparece Cancelar suscripcionTampoco puedo contactarme con un representante porque me dice que debo ir a administrar mi planQue puedo hacer?

I'm using my Creative Cloud account for two devices (MacPro and MacBookAir). I'm selling the Air would cancel any reference to my Adobe account. I've already uninstalled PS and LR but I see tens of Adobe files spread on the hard disk (most of them in Library folder). What if I cancel all of them? 

Hi, I have an Adobe Portfolio webpage that I editing to add photos of a recent trip I took.  I started with only one page and now find that there are way too many pictures, so I created a gallery page and pages in the gallery for each subject.  I want to move the pictures from the original page to different pages in the gallery.  I know I could upload them again, but it took a long time, and I have text descriptions for each subject above the photogrid.  Thank you!Also, just FYI, I searched in this forum for Portfolio issues, and there was a very helpful person who provided this link to the closed Adobe Portfolio forum, but it just leads back to the main adobe help page. https://forums.adobe.com/community/portfolio/content?filterID=contentstatus[published]~objecttype~objecttype[thread] 

I have updates for cc2017 that have failed.. one being photoshop and the other AI.  I tried uninstalling photoshop through the Creative cloud and it didn't properly install on the computer as it's still listed under program files / adobe and when I try to install it it fails because the folder already exists. Exit Code: 145-------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 1 warnings(s) FATAL: Error (Code = 145) executing in command 'MoveDirectoryCommand' for package: 'AdobePhotoshop18-Core_x64', version:18.0.1.29FATAL: Error occurred in install of package (Name: AdobePhotoshop18-Core_x64 Version: 18.0.1.29). Error code: '145'WARN: Target directory already exists: 'C:\Program Files\Adobe\Adobe Photoshop CC 2017'I can't delete the folder because even in administrator mode in Windows 10 it says I don't have permission. So I'm stuck.. I can't delete the folder, I can't install photoshop and when I update Illustrator I

Adobe customer care is a JOKE. Everytime I reboot my Mac I have to reinstall Adobe CC desktop, while fails  reinstallation for first 3-4 times. Numerous chat and screenshare with Adobe tech support and no help in fixing this bug.

Installera Lightroom Classic och Photoshop på Enhetsdata (D.) Hur gör jag ??

Hi, I am having trouble saving my contact details in the adobe portfolio. Every time I put them in and press submit only the photo remains and my details are gone. I've tried waiting for a couple of mins to see if it was just loading but this doesn't fix it. I've attached an image with my details removed, but everything is filled out and I've pressed submit.Thanks, Liam

Hello to honered Adobe communityI am an Adobe's fan' & also thanks for the abbility to ask u ,about . that :1. First'  I am not sure if I am now posting this massages ( I hope yes ), because it worked very confusing .. first- , in order to post my massage, I was asked to identify my self with my e-mail, but , it didn't eccept non of all my 3 e-mails ( with giving a red letters explanation ), so the system was actually was blocking me insist of posting a massage . I t was seams lost, & then when I pressed to go backward from this page-& it's somehow jumped me to hear- an unfamiliar  page I am not sure about. so - I will be happy to solve this problem , & that Adobe will recognize on of my mails-( that I gave at my sign in.)2- After download premier rush , surprisingly  it doesn't letting me using it when my internet connection is off. . with the photoshop luckily it letting me allays. . referring probably to that, I get this  

Hello, I changed computer and installed Lightroom 3 (date of issue 11.01.2011), I entered the serial number and the registration data and the program opened, after a while a warning "Electronic registration failed" appeared and I suggested to try from the Adobe.com site, I went to the site but I could not find where to register, kindly ask for help