Download & Install

Hi everyone, I recently purchased adobe cc and downloaded Illustrator, InDesign, Photoshop and XD. All apps seem to be scaling differently, including splashcreens (photoshops is pixelated). The UI in each app are different sizes. Is there a way to check what resolution the apps are getting from my device? I run windows on a 4k screen, the resolution is 3840x2160 and I'm using the recommended scale settings of 250%. Any information or help would be great.

anybody at Adobe want a crack at this. Windows 10 latest OS Tried all solutions. All failed. ACC opens with spinning ball and then closes.  Repair dialog appears next. Only Adobe tech experts need respond. I am into level 1 support now. Logs available. Have reviewed all logs. Nothing stands out. Worked last week and now crapola.  

Hi guys, I bought CS6 Premium in 2013. It is my Property.Now Adobe don`t help any more since 2020. I want work with my CS6 without CC and Internet. Only offline.How can I work with CS6 without the link to Adobe CC?Have anybody the same accident. Best regardsBoris 

HI.I can see there have been no updates to AcrobatDC since 28.10.2020 on the ftp server.is the service discontinued or relocated?the last updates should be 2100120135.the link I use is: ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/

Hello! I have a paid subscription to all Adobe programs. How do I install this software? Exit Code: 113 -------------------------------------- Summary -------------------------------------- - 3 fatal error(s), 0 error(s), 0 warnings(s) FATAL: Fatal Error '113' occurred while download FATAL: Fatal Error '113' occurred while download FATAL: Error occurred in download of package (Name: AdobeCameraRaw8.0All Version: 13.0.0.712). Error code: '113' ------------------------------------------------------------------------------------- 

So not only is Adobe CC sending me their weekly app updates, now after dutifully upgrading their apps every other day they also force me to "verify" their products upon opening of each app. Each verification process is taking a couple minutes. Really? What's there to be verified each time, is this OS causing this or what is it? Can I turn this off and most importantly do we really need minor upgrades every week? Can't you just bundle your work and send it once a month or quartlery or whatever? The less the merrier. Thanks. 

Hi guys,so we have been working with photoshop and indesign for a couple of months now. And now with home schooling we had to install it on our own computers that was no problem and went good. But it looked completley different to the one we had in school so I made a little research and found out that the computers in our school uses a very old version I think it was CS6 and we had also no acces to the adobe cloud because the programs were offline even tough it had a stable internet connection. And basically the whole school uses the same version even on the new computers that we got a month ago are installed with that old.Anyone have a idea whats going on.

Hi guys,I recently ran into scratch disk errors due to lack of space. I cleaned out my temp files and now I have a sign in loop when trying to open any applications. I have updated all my applications. I have also uninstalled and re-installed adobe cloud. I checked my internet configuration. No luck. What should I be looking for?Thanks,JC

In Vudu App my Downloads I am getting this message  {Download in Vudu To Go does not work with Adobe AIR 30 or above. To download your title, follow the directions below to install Adobe AIR 29. 
https://helpx.adobe.com/air/kb/archived-air-sdk-version.html) can't find the download vertion required ??? 

Thanks to the ever growing Windows 10 presence on my C:drive, - My Ps Elements & Premier Elements 2021 is going without the offered updates, bells & whistles.As of the last one offered this February, it gets so far then stops, claiming insufficient disk space.  (There is 8 Gb free).The C: drive is regularly "cleaned-up" to no avail.As I have another internal SSD fitted (E:) for file storage with plenty of space available, is it possible to uninstall the programs and reload to My E: drive and set it to avoid future issues.?  Plain language advice appreciated.

I tried free trail creative cloud before like one month ago and I didn't tend to use it after few days of installation of the free trial. However, I didn't realize I have to cancel it by myself. It didn't even notify me at the end of the free trial and I would be automatically subscribed to the plan. Yesterday I checked my credit card account and I found that I had to pay for this subscription each month for even A YEAR! I didn't tend to use but it just charged me before any notification. I just want to terminate it but I have to pay a termination fee.  What can I do? The customer service is down today (maybe because of the holiday) but the credit card payment is due tomorrow.

Hello I purchased photoshop elements originally in 2014 and still have the product and serial number in my account. I got a new computer and downloaded photoshop elements 2021. Am I able to use my originally purchased PSE serial number to activate the 2021 version (like it is an upgrade)?If so, how? I cannot seem to find a redemption code. Thanks!

Fiz os apontamentos corretamente pela Hostgator, esperei o prazo dado pela Adobe, mas quando tento inserir meu domínio aparece o seguinte aviso: Parece que este nome de domínio já está sendo usado com outro Adobe Portfolio. Tente outro domínio.Eu já usei esse domínio em outra conta, mas não tenho mais acesso a ela. Era de um antigo emprego.Como resolver isso?

Hi, I had created a website using Adobe portfolio and connected it to pateriya.com that I own. The website was created using my previous company's Adobe account.I've joined a new company now and I would like to connect adobe portfolio to pateriya.com, but when I connect domain and enter pateriya.com, I get the error "This domain is already connected to an Adobe Portfolio site".I would ideally like to retrieve my previously created adobe portfolio webiste and transfer it to my current adobe account so that I continue using it OR I would like to be able to connect my domain with a newly created Adobe portfolio website.Kindly help me in fixing this issue. 

I had to replace my hard drive in my iMac Retina, causing me to reinstall all my Adobe CS6 apps. Everything reinstalled fine, except for Acrobat X Pro & Flash. Obviously don't care about Flash, but Acrobat X Pro is a problem. The installer get almost to the end, asking me to close certain Safari files, etc. but when done says installation failed.

i got elements 2021 in december now when i click th icon to open it i get a box which says Adobe Photoshop Elements 2021.exe - bad image how can i rectify this

After months of thinking my magic mouse, blue tooth or even my external hard drives were the possible problems, I now know it's the Create Cloud App that updates all the Adobe apps that's the real issue. Since I've stopped it running I have no more mouse lag issues.I am seriously annoyed at this as I have struggled with this and wasted countless hours over months trying to fix this.I have a 2013 Mac Book Pro with 16 gig of Ram.

I just purchased the Adobe CC today, but when i attempt to downlaod Photoshop, it says there is insufficent space. That is true on the drive i downloaded the CC app on, but i have an additional drve wite about 900 GB. I already have my download preferences set to a folder on my other drive, but i keep getting Error 120.

I need to edit a PDF. I had to purchase adobe to do so. I picked the cheapest plan, which showed word, excel & something I didn't recognize. Tried to edit document, and I believe the message was "you can only export with plan purchased". I realize you're all gurus, & I just want to do the minutes for my church council meeting, so I really appreciate your willingness to help.

I tried redownloading Photoshop because I lost my favorite presets and I wanted to reset the app. My wifi was really bad so I cancelled the downloading but it didn't work. It's been two weeks and my Creative Cloud App still says "cancelling" for Photoshop. Because of that, I can't even download other apps. I really need your help, thanks in advance !

I have just scrapped two old computers which had Photoshop Elements installed. Trying to run the programme on new PC, get error message telling me serial number reached maximum and I need to deactivate on other machines. As these are now scrapped and recycled, how can I deactivate so can run on new machine? Direct suppot on Adobe site seems impossible to contact.

BonjourJ'ai un nouveau PCCommend dois je faire pour ré-installer ADOBE avec ma licenceMerciCordialement

Dear,I want to reinstall my MacBook Pro. It taks a long time to start up.I have a subscription with Adobe:Acrobat - Bridge - Creative - Fuse - Lightroom - Photoshop - Premiere and XD.Do I have to backup these programs first or can I reinstall them via my account.Yours sincerely,Hendrik De Vusser 

Every time Adobe updates their software on my computer I have to uninstall everything and reinstall it again. That's twenty minutes two to three times a week, every week. Is this intentional? Is there a version that does not do this? Does anyone make software that will let me edit my images without all the installing and re-installing?I'm running a 3.2 GHz 4 core processor with 12 GB of RAM. Do I have to get a faster computer? 

I cannot open photoshop or lightroom it states my trial subscription has expired!  I have had a subscription since the subscribe method existed and before that have owned every version of both. Please tell me how to open and use my software.