Download & Install

Hello !I used Photoshop CS5 on my laptop under Win10 without problem : installed from a boxed versionI just updated my laptop to Win11 -On Win11 ADOBE refuses the serial number and considers I'm using a trial version !I paid good money for the boxed suite, it did not have any end date, it suits my actual needs fine, how do I get to use it still ?Thanks for any clue !P.  

We are using Certiport Compass for ACP exams and they say that Windows 11 is still not recommended due some Adobe issues.  We are buying new computers and cannot easily get Windows 10 anymore. This Adobe doc is what Certiport references.https://helpx.adobe.com/download-install/kb/windows-11.html#known-issues Is this still the case?  Is Windows 11 cleared yet for Photoshop and other applications? Thanks,Jeffrey @ Ohio

2024 februárjában megvásároltam az "Adobe Master Collection 2023" programot a is snsszelnsszel renlekezz ALL Sotware oldaláról legálisan és kifizettem az árát. A program többszöri újratelepítése után újratelepítése után is, mint illegális, licensszel nem rendelkező üzenetet küld az ADOBE.

I just purchased creative cloud a month or so ago.  I was able to at least go in and create new documents and images on my web.  The entire time I have had the program, it prompts me to send an email to myself to verify my information to launch illustrator (which I have already paid for.)  I do so and then, through the resulting email, I click on the link to launch illustrator.  I get directed to a page asking me to send an email to myself for verification - it is an endless loop.  Getting hold of anyone for tech support is next to impossible.  Right now, I am paying for a program that does not even work half the time.  I am a new user and there are things I still need to learn, but this has been ridiculous.  Any advice?PS - Now I am getting an error message saying that webgl has been disabled or does not work every time I try to launch the beta version of illustrator (which I never had to use before today.) 

Hi. I have an Adobe product (Adobe Creative Suite 6 Master Collection) registered to an email address that is no longer active. Unfortunately, I don't even remember this address anymore because I have been using a different one for years. How can I update my information in my Adobe account? 

How can I change smart object opening software...means when I double click on smart object it will open in XD, but I need to change it to illustrator. Please help. Thx!!

Hello! My laptop was having some issues and I ended up having to do a factory reset, I deleted everything on it and I'm now trying to reinstall Adobe Creative Cloud, I have the subscription based one, but  my account page doesn't have any download option...I have read some blogs but nothing has worked yet...how can I do it? without having to buy a new subscription...thanks in advance!

Hi. I have Adobe Creative Suite 6 Master Collection. Unfortunately I can't install it. "License has stopped working" message appears. I purchased legal software with a lifetime license and paid for it. The License Recovery option does not work. Please let me know how I can run the program.

Hi,I have Dreamweaver CS6 installed on one PC.  I just cancelled my CC subscription after a year and decided to return to using DW CS6.  However, I get the "activation limit reached" error and it suggests I deactivate DW on another computer.  I do not have access to the other computer and I know that DW was no longer installed on it. How can I reset my activation limit so my CS6 app will work again?  Is there some effective way to get help for this because there I can find no option anywhere to reset the count. Thanks for your attention Steve 

"Your application install seems to be damaged, Please reinstall the application. "this is what i get when i try to run any installed application.

Hi,  Having a single SSD of 512Gb divided in two partitions on my laptop (C: and D:), I changed the default installation path of the programs in the registry to prevent my C: drive (80Gb) from being full too quickly. Unfortunately and after having looked for the problem during long hours, it seems that this change of path is causing the malfunction of Adobe Creative Cloud. When I install it it works the first time but as soon as I restart my computer, it loads during a few minutes and then this sadly famous error message appears : "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged. You can try to repair to fix the issue. If the problem persists, download and install the new copy from http://www.adobe.com/go/adobecreativecloudapp." Before posting here, I obviously tried (I think) everything starting with using the use of Creative Cloud Cleaner and all possibilities listed on this topic : https://helpx.adobe.com/creative-cl

ho formattato il pc. come posso avere una copia di Adobe Premiere Elements 14?

Bonjour,J'ai installé / désinstallé Creative CLoud 100 fois, j'ai suivi les tutos, j'ai un abonnement payant Crative CLoud formule complète mais pourtant j'ai toujours ce message... je ne sais pas quoi faire!Si qqn peut m'aider ça serait top. Merci     

Hace menos de un mes compré una computadora de muy buenas especificaciones, para trabajar con ADOBE, porque es mi herramienta de trabajo. Nunca habia usado Windows 11, ahora lo instalé y de repente mi computadora comenzó a presentar muchas fallas. Se reinicia, cuando la enciendo me manda pantallas azules constantemente. Ya revisé con mi soporte técnico de la marca de la computadora, hice diagnosticos de mis componentes y todo marcha bien. Reinstalé mi windows de fábrica con unidad booteable. Porque debo agregar que no me permite reiniciar mi computadora. Es frustrante, porque no he podido trabajar en casi dos semana y el servicio de ADOBE no fue de mucha ayuda. Solo me mandaron vídeos de apoyo. Ya intenté con algunas versiones anteriores y sigue sucediendo lo mismo.En resumen, mi computadora sin ADOBE, va de maravilla. Pero con ADOBE se atrofia. Y he leído que tienen muchos problemas de compatibilidad ADOBE y W11. Ya no sé que más hacer... Estoy triste porque aparte mi suscripción sigu

Hello!So, today i changed my disc letter from E to D and now i can't download photoshop.I tried to remove photoshop from installed programs and change installisation location but it didn't help.Error log:FATAL: Can't install to a network location FATAL: Error occurred in install product workflow with error code 176 error message WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 

Nevermind. There's no option to delete this message.

Descontou o pagamento anual e não estão liberando o premium, como anexo comprovante aqui?

Ich habe mein Elements auf 24 upgraded. nun habe ich eine 16 stellige Bestellnummer erhalten. Verlangt wird aber eine 24 stellige Eingabe. Wie und wo kann ich dieses Problem lösen?

Hi, Can someone explain if all Adobe CC apps works fine with Apple M3 Pro Chip Mac and OS Sonoma as when I go through system requirements for Photoshop, the requirements are like in ss below Can someone confirm compatibility with adobe products?

Hi is there anyone here that can help me?I just bought Photoshop and Lightroom and when I run Photoshop I get this error I will be so thankful if you can help me out.

I purchased it at 10:56 am today, it's currently 20:23, it still hasn't been activated and I've been speaking with the customer service they're saying that my order doesn't exist despite of the money deducting. It's been four years since your comment and still Adobe hasn't improved on that

As of the last major CC update earlier this year, I can't change the location of my CC installation. Normally I keep all my CC apps in a single folder. I've done this going as far back as CS. This has never been an issue. Normally I just move the app and I get the error message after startup to update the location, but I've also been able to change the install location via the CC desktop app preferences — Preferences > Apps > Install Location.Opening the CC desktop app a few days ago, I noticed that all my apps were available for installation. None of the apps from my current installation were being recognized. I also noticed my current apps were not up to date, e.g. Photoshop was at v. 19 instead of the current 19.1.xx. I tried a couple things, moving the apps back, manually downloading, re-downloading, signing out, restarting, deleting the opm.db file, and ultimately removing the suite and reinstalling. Nothing worked. From this I noticed a couple things.Using the individual un

Hello, I have migrated from my old Mac to new Macbook M3, I have installed all adobe apps perfectly fine but acrobat is not able to install and it says installation failed. Tried support with Adobe and Apple but not able to install it

Hi I have gotten a new computer, there is replacing the old one where CS6 Adobe Design Std was installed and activated on before. I then want to install CS6 Adobe Design Std on the new computer, but it will not activate, here is my progress.Downloaded the installer from my Adobe account, where I have the serial number registeredWhen download is finished, do I start the installation, where I select to activate with serial numberTyped in the serial number as seen in Adobe account, but when trying to activate it says the "The filled in serial number is invalid. Try again. If problem persist contact customer support" as seen in the foto(Sorry it's in Danish, translatede the message the best I could)I then on 13. december contacted Support, where I was asked about my process, where they then told me to remember to deactiavte on the old device. I then did that, waited about 30 minttes and tried activate again, still no success.I then wrote back and forth with support, where we then came

I need to find a way for creative cloud to reinstall the ps2020 I just unistalled by mistake, I thought newer photoshops will work with my AMD phenom cpu from 2012. Turns out I unistalled the last photoshop that worked wiht my cpu pc. Is there a way to find the older 2020 photoshop? the installer doesn't show it, the oldest it shows is 22.2 which shows a IPP library error but the previous version of it worked. What is a solution for me?