Enterprise & Teams

I'm having problems installing Adobe packages using an ansible task. When I run the command in Terminal over SSH it installs correctly, but not as part of a playbook. Playbook except:- name: Install Adobe Acrobat DCansible.builtin.command:cmd : installer -pkg /Users/test_user/AcrobatDC_macos_x86-64-v2021-05_Install.pkg -target /become: yesregister : Acrobat_install_result Error message from being run in verbose mode:installer: Package name is AcrobatDC_macos_x86-64-v2021-05installer: Upgrading at base path /installer: Preparing for installation….....installer: Preparing the disk….....installer: Preparing AcrobatDC_macos_x86-64-v2021-05….....installer: Waiting for other installations to complete….....installer: Configuring the installation….....installer:#installer: Running package scripts….....#installer: Running package scripts….....#installer: Running package scripts….....installer: Validating packages….....#installer: The upgrade failed. (The Installer encountered an error

Hello,Currently we have Adobe Shared Device Licenses and for the new school year a teacher is thinking of moving to Named User Device Licenses. If I install the Named User software verion in the lab and then student A logs in (at this point it counts as one of two computers for this student). After class can another student then login to this same computer with his/her Adobe ID and use Adobe CC or is it tied to student A at this point?

Apon trying to inatall adobe creative to my windows device. I am met with the error code and "207". And I saw most people reccomended to disable windows firewall and or any anti-virus software, and that it worked for them. But it did not resolve the issue for me need help to fix the problem. Thank you.

Hi, I've toyed with several different test computers and I can't come up with an automated procedure to keep Adobe Creative Cloud up to date. My end-users are not local administrators and I do not want them installing any unauthorized applications, addins/plugins, etc. on their computers. I created a managed package to push out Adobe Acrobat DC Pro. I included the RUM so I can push out an update command every day to make sure Acrobat installations are at the latest version. This works well. The problem with this is the Creative Cloud Desktop application does not get included with the RUM update. Since Creative Cloud is not included in the RUM, I have 2 additional problems. Problem 1: my users used to get a UAC prompt whenever they would first log in if there was an update was available, but now it just sits in the Windows 10 Notifications waiting for them to click into it. In both cases the application is not updated. I want to push out the update (or send it an update comman

I have had two corporate user installations fail when installing the Creative Cloud Desktop app. I ran the cleaner tool to remove all tracses of the corporate package and downloaded the commercial installer so I am using a known good install package. Windows 10 system - Lenovo T470 16G memory  1. Installer run as Admin2. Initial launcher page is given and prompted to continue for a login - browser to be opened. 3. After 15-20 seconds a new CHROME window is opened but it cannot open the Adobe sign-in page. NOTE: Chrome is NOT the default browser. The installer will ONLY use Chrome. If not installed it will not open the session in any other browser. The session finally times out and after 60 seconds the installer will open another Chrome session.4. I have cut/paste the link to a new Chrome session and it does open the sign-in but will not send the notification back to the installer.  This is seen on two systems, seperate users and different equipment mo

I have been trying to sign in to the University of Utah Enterprise ID on Adobe Creative Cloud through my iPad Pro, and it consistently told me that it was experiencing Server Problems everytime after I sign in through the University account. After looking at more information, I found that a recommedation was to sign out of my Creative Cloud App on my Mac and then try again. I tried again (even now as I write this), and it still did not go through, so I tried to sign in to the Creative Cloud with my University ID, and now I cannot sign back in to the Creative Cloud.  It brings up the following message:  An error occurredNameID element must be present as part of the Subject in the Response message, please enable it in the IDP configuration. I try again to sign in with Enterprise ID, which is what the University of Utah has, and then it just fails. Is there a problem with Adobe's servers at the moment connecting with the University of Utah? This has never hap

I'm looking for the Insights tab in the Admin Console for my company's enterprise account. I have checked EVERY tab in the header and it's not there. Can anyone tell me where this is hiding? Thanks!

Hi,I have a creative cloud for enterprise license. I am not able to install Adobe Dimension. Any help on this would be great. When i click install Dimension on the web the CC app opens up, but i dont see Dimension any more in the app to proceed further. 

Reworded more simply I am trying to batch save from my illustrator CC Library to the desktop. I need Illustrator and PDF versions saved for each individual save. There are about 130 Production art files and I need to transfer efficiently to our other company cloud back up. Saving them first to my desktop and then again to the alternate cloud sound the "safest" to me. I'm not really sure how to save these in bulk using Asset Export, Save As, or otherwise without individually opening each file than saving it to my desktop, and THEN saving it to the seperate cloud account. All the videos I've watched or for simple branding elements where as I'm looking at a template with nice editable layers. Any help or links are greatly appreciated! Thank you.

hello, I registered for an evaluation for 7 days and asked to cancel, however there was no cancellation and I'm being charged. Does anyone know how to proceed?

Hi Users and Adobe Crew, I've used Adobe products professionally since the 90's in Film/TV/Design and have always promoted their use in my High School now as a teacher. I've spent years effectively promoting Adobe as the industry standard, and teaching thousands of students and quite a few teachers how to use Photoshop, Illustrator, Premier, Acrobat and After Effects. I know MANY teachers who have taken the same position in schools around Australia. This support is about to turn into a bitter and frustrated ADOBE BOYCOTT. The changes to your subscriptions and licensing of Schools is causing our IT staff major headaches. They have to deal with a restrictive and complicated burocratic infrastructure from the state and they don't currently have a workaround for me around Adobe's subscription changes despite the May 31 deadline. This will render years of resources I have personally produced USELESS and leave me in a very difficult position with the 150 students I teach (start adding on my

Hi everyone, I changed my school email address as part of a systematic name change. At the time, I did not realize that it would affect my Adobe account, but now I know I should have downloaded and reuploaded my cloud documents. I can no longer log in with the old email address, since it has been removed from the system. Is there a way to retrieve the cloud documents, or have they been wiped? Thanks so much.

Not able to install photoshop stuck at 8% every time as I install it

My adobe account is not working properly.  Every time I try to open a document to sign it, I get a pop-up which blocks the functionality and asks me to sign up for a free trial.   Is anyon else experiencing this?  

Hi, my adobe libraries is not working and I tried the link below, but it is still not working. Do you guys have more solution than of the one at the botton please.   https://helpx.adobe.com/creative-cloud/kb/creative-cloud-libraries-panel-doesn-t-load-in-desktop-products.html?x-product=Creative%20Cloud%20Desktop%2F5.4.3.544&guid=b9ffae7f-e50a-49f1-9ec0-59cdbfb7b7e4&x-product-location=Search%3ASupport%3ALink%2F0.7.1&code=eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJpZCI6IjE2MTk2MTc1NDk0MjVfMjkyNzk3ZTgtYzhiYS00YjRlLWFjY2UtOTRjYWJkMjQxOTgzX2V3MSIsImNsaWVudF9pZCI6ImFkb2JlZG90Y29tMiIsInVzZXJfaWQiOiJBRTBDNDYxOTVEOEM5Mjk5MEE0OTVGOENAYTkxOTQ3MmY1ZDhjODcwZDBhNDk1ZmI0IiwidHlwZSI6ImF1dGhvcml6YXRpb25fY29kZSIsImFzIjoiaW1zLW5hMSIsImZnIjoiVk1RN1FBMzZGTFA3UEg0R0NNWkxSSFFBM1E9PT09PT0iLCJzaWQiOiIxNjE5NjE3NTQ5NDI4X2YwMjIwYjU5LTJlZmEtNDg5YS04ZGNmLTkxMjJhNThmODAyY19ldzEiLCJvdG8iOnRydWUsImV4cGlyZXNfaW4iOiIxODAwMDAwIiwiY3JlYXRlZF9hdCI6IjE2MTk2MTc1NDk0MjUiLCJzY29wZSI6I

We have Adobe Acrobat Pro deployed to around 50 people at the moment and will be deploying to 50 more in the future. I setup the install for Adobe DC Pro with the customization wizard to not check for updates as our users do not have Admin rights and it would only confuse or frustrate them when popups happen asking for an update that they cannot do.All was fine until the first update we did through our Kace system.It updated DC pro and since then we have been getting a popup on the test group.I made sure that DC pro is set to not auto update by the registry HKLM\SOFTWARE\Policies\Adobe\Adobe Acrobat\2015\FeatureLockDown\ bUpdaeter Value 0 and the placing the AdobeUpdaterPrefs.dat into C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0I even removed a scheduled task for AAMUpdater.Yet this window pops up randomly still.I need this to NEVER pop up again. We will be deploying the patches out to the rest of the company in 2 weeks and I cannot have a bunch of users getting th

I currently was working on my personal account but it was switch to a Company/ School account using the same email. After I switch all of my cloud storage files are gone. How do I recover the files from my old account.

I have setup a Adobe Update Server and it is working fine. Problem is the drive I have setup for the updates is getting full. It is automatically downloading updates for CS5 and newer. I don't have any computers pointing to this server that is running CS5 and CS6, only CC. I have already tried deleting the old updates but they just get downloaded again. How can I block CS5 and CS6 updates from getting downloads, they are just wasting space on my server?

hola buenas! quisiera saber cuales son los recursos humanos que emplea adobe en su empresa, gracias! 

I'm in Adobe for Teams and I'm supposedly have access to +31 programs, but I can't install none of them for some reason, they only let me "try" them or "buy" them, it says that I have to ask for permission to my TI administrator but I already done it and nothing changed, what i'm supposed to do??, I even check the famous "OOBE" folder but I don't even have it because I only have creative cloud installed, help????  

I have a client who purchased 40 Adobe Acrobat Pro 2020 volume licences.  We need to do a mass deployment to at least as many workstations.  Is there a way to create an installtion package I can deploy through GPO or through something like LANDesk, that will install silently and activate without user intervention?

I had a access to Adobe apps through my university account but got locked out after I graduated.  I need access to a file a created I on Fresco (the free version) but I am unable to access any of my Adobe cloud files from my school account. Is there any way I can get this work back?  

I've had access to creative cloud using my school's K12. I had recently lost access to it, creating my problem of uninstalling the apps from my computer. I tried to use the creative cloud app, but it loops the messege: "You've been sign out" and does not let me log back in to my account. I tried installing it off my computer, but it had denied me because I still had animate and premiere pro on my computer. And I couldn't uninstall those programs, because I needed to use the Creative Cloud app, which again, I can't use because of the login issue I there anyway I can fix this, because I really don't these apps on my computer anymore, as they are now uselss to me, and I can't even use them.

Hi All,We've recently migrated our Adobe device licenses to the new shared license platform.Does anybody know a way that a single shared license can be recovered from within a profile instead of recovering all licensees that are tied to a profile?The only option available within the Admin panel is to recover all licenses from a profile, resulting in a wait of 7 days for the license to be released. Example Scenario:- All shared device licenses are currently in use- I have 1 device that has a hardware failure and a replacement machine needs to be put in place- All machines are associated to a "shared device license profile" for that lab.  The only option I can see is to "recover" all licenses from within this profile which then takes 7 days to become available again.  This results in an entire labs worth of computers losing their shared license with no means to re-instate them for 7 Days just because 1 machine is affected and I'm unable to pull that individual license

We have a new staff member who took over the computer used by the person she replaced. That system has Creative Cloud installed. I have removed the old user from the Admin Console and invited the new user. Unfortunately, during this time, the new user created a free personal account using her work email. Now we are having trouble getting her logged in with her work email. Should I uninstall everything and start from scratch?Do I wait for the free trial period to end?