Enterprise & Teams

Hi,I have problem to update Photoshop to actual version 22.1.1.Because I work on PC and Notebook I have installed it on both. On Notebook is actual (22.1.1.), but on PC not.In Creative Cloud Desktop on PC not show this update and look like it´s actual, but there i have version 22.0.0. I try to log off and back in. Restart computer, also app but still nothing. when I was looking for updates, it found nothing. How i can update my app in PC?

Hello!   I'm trying to use Adobe products with my students (Rush + Spark specifically.) Students cannot receive emails from outside our domain, so I need to know which email from Adobe to whitelist to receive their verification codes. Help!   Moved from Using the Community (which is about the forums) to a better forum... Mod To find a forum for your program please start at https://community.adobe.com/

Hi! 1-2 months ago through an offer for university students maded by the collaboration between Adobe, Privo and National Geographic, if I had registered I would have had all the adobe apps for free for 2 years (perfect until the end of my studies), today by opening Creative Cloud not I have more access to this offer and now I have to pay, i want to know the reason, somoene could help me please?

I have a student account for Creative Cloud on my macbook pro and it's working just fine. However, I want to download Creative Cloud for my iPad so I can work with Illustrator Draw and Photoshop. But when I try to sign into the Creative Cloud on my iPad, it keeps showing "An error occurred while authenticating. Please try again later. Status Code: 401" Is this something to do with my student account, iPad, or Adobe? I made a personal account just to see if I can sign in, and it worked, but it wouldn't work when I tried signing in to my student account.I also want to add that when I sign in using Safari to my student account, it works just fine! It's only when I try signing in to the Creative Cloud App and all the other apps I tried downloading (Like Adobe Illustrator Draw), it doesn't let me sign in.

i am having a serious issue in opening XD files in my comp, earlier it was fine and now it says you need to install updates to open the file and when i go undate it says Not Compatible, what happen all of the sudden that most of my adobe programs are not compatible, they were woring like charm earlier and now fall into not caompatible category, Premier Pro, Dreamweaver , Lightroom, XD, all these goes into this category and i am not able to use them, how does it happen? please can you help me solve this as.

Hello I am new deploying Adobe packages. I created a package with CC and Adobe DC and we are using PDQ and MDT. Whenever we deploy it to a pc it will only deploy CC but it will not install Adobe DC.  In PDQ there was instruction on deploying and I followed the instruction but I get the same results. Below is the package details.  Thanks again folks!  Enable self-service installAllow non-admin to update and install appsEnable Remote Update ManagerExclude extensions folder & Extension Manager command line toolAUSST override XML not includedInstall at default directoryBrowser based login disabled

I have seen similar issues in a few posts, but not an exact replica of this, and not a solution. I am having trouble with being signed out of my university Adobe account on my home computer overnight. It happens again and again. When I attempt to use Acrobat to resume my work after this happens, the app immediately closes and does not preserve its state (i.e., documents I had open are not reopened, and are not listed in Recent). This is incredibly frustrating as it happens pretty much every day. I don't necessarily mind the sign-out itself, but the app force-closing with no easy resume is a huge inconvenience. I have tried the instructions on this page, to no avail. I've seen that recommended multiple times in the aforementioned forum posts, but it doesn't seem to work for people.  If anyone can help, I would be glad to hear what you have to say. P.S. None of the suggested "topics" from which I was required to choose matches this at all, so I just picked a coup

So i need access to my previous student account and wish to transfer those files to my new paid subscription personal account. Adobe is not letting me access the assets . adobe... I need urgent assistant as i have been on customer care for hours with no one being able to help me 

Hello, I am a communications proffesional in college athletics and recently I was hired at a new university and was provided the Adobe suite of services under my new work email. I previously had adobe (photoshop, creative cloud, behance) through my email at the last school I worked at. Is there a way I can compile these two accounts so I don't have to create a new Behance, etc?  Thanks!

I've been trying to update my apps and download AfterEffects, but when I click "install," a message pops up saying to "check for an OS prompt and follow the instructions. We will need your system administrator password to continue." I am the owner of my computer, and I have checked that I am admin in my computer system preferences, but no OS prompt appears. If anyone can help, please let me know! 

 Why i can not sing in accou of university on mobile but on desktop or lab top i can 

So included in my tuition for my university is free Adobe CC access. I started at my school this spring, and I had the free access last semester. (At first Adobe wouldn't recognize my student account, but after re-logging in a couple more times, it did.)But this semester, Adobe is refusing to recognize my student account. I'm still enrolled in the same school, paid this semester's technology fee as part of my tuition, am logging in with the same email as last semester, every time I log in I click "Company or School Account" and have tried this on multiple internet browsers...but for some reason Adobe treats my account as a personal account and won't let me access anything other than 7-day free trials! (And unless my school refunds the technology fee, I do not want to buy a new subscription, why should I have to pay again for something I've already paid for?)I've contacted my school's IT department multiple times and they keep telling me the same login tutorial which I have followed to

I recently paid for my licensing updates for Illustrator CC (2017), but I keep getting messages saying that my membership with Adobe has expired (which it was renewed) and that I can't access Illustrator.  I need it to run for the business that I work at.  Is there any way to access Illustrator?  Given the issues that I am facing.

"NameID element must be present as part of the Subject in the Response message, please enable it in the IDP configuration"   What is this means? And what do I need to do?

We're thrilled to announce the 2021 Creative Trends from #AdobeStock and offer you tools and insights to confidently plan or pivot your next project while ensuring broad appeal. Creative Trends is comprised of four trend categories: Visual Trends, Design Trends, Motion Trends, and (new to 2021!) Audio Trends. Learn all about them and experience all of the associated collections in this blog.   

Bonjour,Je change d'ordinateur et souhaite transférer le plus rapidement possible la suite adobe de mon ancien imac vers mon macbookpro. Comment puis je procéder ?Merci de votre réponse et de vos conseils.Cordialement. 

Hello,I am about to purchase a new computer and am required to use creative cloud as part of my degree. As I have creative cloud currently active on two old computers I need to deactivate creative cloud on one to these devices in order to put it on my new computer. I've tried to find tutorials but none have been helpful. What steps do I need to take to deactivate CC on my old HP laptop? thanks. 

Hi I'm a student that was wondering what they need to do in order to contact their administrator for support in setting up their creative cloud?

We currently have applications deployed with the old Device License method, and we are going to be looking to upgrade to the new Shared Device License strucutre soon.  I know once we do that, we'll have ~30 days of grace for old installs, but my question is this: Do we need to completely reinstall all applications once migration has happened?  Or can we just create a new License file install for existing installs to work until we get around to upgrading everything?  

Hi All, Can someone help me, I can't seem to reach Adobe contact us and my account plan has disappeared although, I'm still being charged and I have no access to my apps. I am also unable to uninstall or cancel my plan since I apparently have no plan, despite being charged a week ago. I am outraged and extremely upset as I can't contact anyone or figure out how to get access to my apps. Would grealty appreciate a link, an email or any sort of advice.  Cheers,Kris

Hi everyone! I have an Adobe Teams license and I'm using it in 2 different computers. Does anyone know if I can (by logging out from one of them) use my license in an hypothetical 3rd computer and switch from a computer to another whenever I want without upgrading my plan.Thanks in advance!G.

Its the start of a new school year, which means deleting graduated students and adding new enrolments.Most of my software consists of "make a user, add them to a group, or put them into an OU and the SSo is smart enough to work out the licensing."with adobe it is entirely manual.is there an API i can call with powershell or something or even just a sync that picks up users and OUs from google? exporting a list of users out of AD and into a CSV to then import into the Adobe admin panel is enough of a workflow that complaining about it while I'm doing it is a worthwhile use of time.  

I am getting the error that I cannot access the admin panel and that I should contact my administrator, but I am the administrator. Please help.

I have an Adobe Enterprise account through my university that should give me access to many of the Adobe applications such as In Design, Photoshop, etc (see attached photo).  However, I am currently only being shown ~trials~ of the programs when I log in to my university account on Creative Cloud (also see attached). I have renewed my subscription with the university so this should not be an issue. I have already tried Solutions 1-6 here: https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html. I have also tried completely uninstalling via Adobe cleaner and reinstalling Creative Clould. 

J'ai besoin d'organiser une réunion téléphonique avec Adobe pour passage en Federated ID. Réunion avec mes ressources entreprise et celles d'adobes. Sujets envisagés :- migration environnement de test possible ou pas ?- La notion de répertoire en entreprise id- Cette prestation est-elle payante et si oui à qui Adobe ou un Adobe reseller. Pour finir nou sommes un compte vip