Enterprise & Teams

Can anyone tell me how do I go about submitting a correction with Adobe Spark? I am a piano teacher and I found an error in a template that I was using, attached you will see the before template and my after template in green. In the before PDF the white and black piano keys are not lined up correctly, I wanted to make sure this template is correct for the next person.  thanks

creative cloud app opens after every few minutes by itself and asks me to uninstall photoshop. I uninstalled/installed it multiple times but still, this reappears. this is annoying. please help  

How do I disable USAGE INFORMATION in the .msi? I have used the Wizard to turn off all online services but after I install it its not there under Preferences. It somehow reappears after I launch Reader DC a few times, the USAGE INFORMATION returns. Anyone know how to remove this in the Wizard so that it doesn't report the usage back to Adobe? I want this featured to be turned off at the time of install and not have to change this setting after install.Thanks!

Hi Team, Currently as an Admin, I'm unable to remove licnese from user's profile. When I remove and then refresh the page, the products returns back. Please help.  Regards,TC

how to reset password for spark ids in admin console for users ?

Have team Subscription for 4 All apps & 1 Illustrator single app,ask customer service via live chat say can cancel 1 all apps & 1 single app,CS as re open chat when subscription left 1~2 days before renewal,but got delay until Adobe charges the credit card for new term,now Adobe just cancel whole Team (4 license) & 1 single app license.live chat missing, support case totally no people reply,only got email ask resubscription whole team again, reason cant cancel single license, only can cancel whole account license, but at Adobe website state owner(admin) can remove license.then what about the fees they just charges?they remove whole billing history, how to proof?please help, as the designer need use the software for work urgently.

Hallo,Ich habe einen neuen Laptop und würde gerne ein paar Adobe Programm installieren. Photoshop hat super geklappt. Premiere, After Effects oder der Media Encoder brechen nach 1 % Installationsvorgang wieder ab.Woran könnte das liegen? Die Anforderungen sollte der Laptop alle erfüllen und ín der Cloud steht auch bei den Apllikationen, dass der Computer die Anforderungen erfüllt. Ich bitte um Hilfe. Beste GrüßeAlex

Hello all, I'm confused.  If I look up "cost of Photoshop" I find an Adobe page that has Photoshop, and two versions of Lightroom for $10/month.If I log into my Creative Cloud Team account, the only option I can find to add Photoshop is the program itself for $34/month.  What am I missing here?  

My employer set up an enterprise account in March and I couldn't get Adobe CC working then. I went through support which was a waste of time but luckily I still had cs6 on my MacBook...Today, my Mac OS updated and I have lost CS6.I since tried installing CC and apps which I need for my work and nothing is happening. Adobe support were no help last time - is there anything I can do or should I just give up? Right now, Affinity looks a lot less trouble..

HiMy company has lost the pass words for logging in.We need to finish this agreement. And make a new agreement with new passwords.Can you help me? Klas

Hi there!While I'm trying to log in the Admin Console (yes, I am the administrator) I get an error saying "Woooops. We couldn't find what you're looking for". Then the site refreshes and get the same.I've tried in incognito mode and 2 different browsers. Do someone know what can this be due to?   Thanks in advance!   my user name is: (Email ID removed by a moderator, NOTE: This is a public forum accessible to all, kindly refrain from sharing your personal details. For now, I have edited and removed the information.)

I am allowed to manage. I already passed the ccleaner, uninstalled, passed adone cleaner and nothing worked I can't install Teams. Thank you in advance and I am waiting for a help to continue using the creative cloud.My e-mail: (Email ID removed by a moderator, NOTE: This is a public forum accessible to all, kindly refrain from sharing your personal details. For now, I have edited and removed the information.) 

Dear CommunityWe deploy Adobe Acrobat Pro in a Terminalserver Enviroment (2012R2) for 10 Users. As the Company has about 150 RDS Users, we have a total Number of 9 RDS Hosts. The User can not choose, which RDS Host he is connecting to. So here is my Problem: Whenever i login with my Adobe ID and already was logged in on 2 other RDS Hosts i get a message that says, i have to logout on another RDS Host to continue. I know it is beacaus of the limitaiton of 2 devices for the licence. But isn't there a solution for this problem? Users doesn't even know they have several Hosts as they are identical. Adobe credentials are saved in the users roaming profile. Is there anyone with a similar issue? I appreciate any help.thanks, thre100

I noticed the Adobe Creative Cloud App in Microsoft Teams where you can share Creative Cloud assets.  I'm wondering what exactly this involves...I use Adobe Campaign to create email Newsletters to about 700+ reciepents.  Can I somehow share this w/in Microsoft Teams?  Would you have to have an Adobe account to view it in Teams?  Since Campaign is mainly used for email sends, maybe I could use the Newsletter templates on Adobe Spark and somehow upload these into Teams on a weekly basis?  Any thoughts?

Hello The company in which I work with two Adobe licenses is able to connect 4 macs in total. The same person manages the two licenses so even username, mail, account... Normally both licenses should appear on the company account but just one appears. How to solve the problem Thanks for your help

Hi, We just bought a 1 year licence for ONE Acrobat DC. First time in this %%$ system. How can I just basically install the programm on the user 's pc???I don't care about management console, and packs and whatever.We are small business with 4 people here.The license is attributed to one user (its email declared during the buying process) okso now ??? the email Adobe sent to this mail box contains a link to setup but its asking for connection. this user has no adobe account (or maybe he have now the licence has been associated to him) and password .. what should I do.I understand nothing to this mess. Thank you for any help

We have 4 identical terminal servers and one is producing this error seconds after opening a PDF.  It occurs with local files and files from a file server.  The error can be minimized and the user can still work with the program.  This happens will all users both admin and non-admin.  Protected View is turned off and we're using Acrobat Standard DC 2015.  Thanks in advanced for your help.

Hi,Uninstallation of Adobe Creative Cloud Desktop is not happening silently. I am not able to find any silent parameters which can be given to the below executable:"C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe"Can you please let me know if there are any silent parameters to be given to uninstall Adobe Creative Cloud Desktop application?Thanks,Sathish

Hello Community, Remote Update Manager is a good tool, but it can be great with a tweak. Please update this utility with a command switch, command line, or funciton, that will help control the minor app version for CC products (PhotoShop, Illustrator, Acrobat, etc)  I would like to deploy Remote Upgrade Manager (RUM) to desktops. Then I would like to continuously run it (like auto pilot).  However, I want to control the version that the  applications are upgrading to. for instance, I may want to upgrade Adobe PhotoShop to v21.1.1, not v21.1.2.  I prefer to test new applications versions before deploying to all users.  This is standard practice in enterprise environments.  Please update this utility with a command switch to give admins the option of controlling the minor app version.  It is a simple change to a good product that can make it great.  And save hours of efforts building extra packages.  Thanks for your help everone

Dear community!I want to convert many Power Point PPTX files into PDF filen on regular basis. Therefore I am looking for an automated solution which can start the conversion of the PPTX into PDF from the cmd line with a command. Do someone know which command shall be used to:- start the Acrobat - to select the folder and the PPTX files - to point to the destination folder where the PDF files should be stored Thank you very much for any hint and supportBestMiro

Advanced options for managing users are not available. I need to manage a large number using .csv files ( All of them are Adobe ID) and I can't do it anymore:Thanks for the assistance.

Is there a report available, where I can track the user assignments of licenses?How can I see who has made the booking on my organization account? Thx.Markus

We've recently started using Publish Online, but twice in the past two weeks the servers have gone down. How often does this happen? We are using the platform to provide important info to folks who need it at irreglar times -- this seemed like a good solution unless server access is unreliable.

Hello Community,  I would like to deploy Remote Upgrade Manager (RUM) to desktops. Then I would like to continuously run it (like auto pilot).  However, I want to control the version that the  applications are upgrading to. for instance, I may want to upgrade Adobe PhotoShop to v21.1.1, not v21.1.2. I prefer to test new applications versions before deploying to all users.  Please let me know if there a switch, command, or funciton, that will help control the app version for  (PhotoShop, Illustrator, and Acrobat, when being updated by RUM on supported Windows Operating Systems.  Thanks for your help everone 

I put in my user name and password then I get this: We're sorry.Something went wrong. We're working on the problem. Please try again later. This has been going on for two days now.